Identifying and Ranking the Determinants of Tourism Performance

2011 ◽  
Vol 51 (4) ◽  
pp. 388-399 ◽  
Author(s):  
A. George Assaf ◽  
Alexander Josiassen

After a prolonged period of growth, driven, in part, by an increasing number of affluent consumers, the international tourism industry is now suffering the effects of a weaker world economy. These tougher market conditions have, in turn, led to increasing competition. As a result, countries, their tourism industries, and tourism businesses seek to improve the performance of the tourism industry and its constituents by vigorously promoting themselves to international tourists, cutting costs, and identifying synergies in their tourism endeavors. In seeking to improve the tourism industry, the determinants that affect tourism performance are of key interest to the stakeholders. A key obstacle toward improving performance is the multitude of determinants that can affect tourism performance. The literature has yet to provide concrete insights into the determinants of tourism performance and their relative importance. The present study addresses this important gap. We identify and rank the determinants of tourism performance. We also provide performance measures of international tourism destinations. The results are derived using the Data Envelopment Analysis (DEA) and bootstrap truncated regression models. The study also discusses the implications of the findings and highlights their importance to both the academic literature and the international tourism industry.

2017 ◽  
Vol 23 (2) ◽  
pp. 243-259 ◽  
Author(s):  
Irem Önder ◽  
Karl Wöber ◽  
Bozana Zekan

The development of indicators and metrics systems has been identified as being of paramount importance by many tourism boards and international tourism organizations. This article discusses the bottom-up, micro-level approach of TourMIS, which is a platform for exchanging tourism statistics among tourism organizations, for collecting measures of sustainable urban tourism development. The authors provide a synthesis of various frameworks for sustainable tourism indicators for subnational regions and cities, concluding that it is more feasible to analyse existing sustainable tourism indicators than to introduce new measures lacking in direct practical applicability for the organizations. The application of data envelopment analysis (DEA) for benchmarking urban tourism destinations is then demonstrated by assessing measures available in TourMIS. Findings include inefficiency scores that suggest both managerial and political implications. Furthermore, the concept of a virtual reference destination assisting managers and politicians to analyse their destination’s strengths and weaknesses is introduced.


Author(s):  
Anna S. Matveevskaya ◽  
◽  
Sergey N. Pogodin ◽  
Jun Tao Wang ◽  
◽  
...  

International tourism is an instrument of diplomatic, socio-cultural and economic cooperation of states that have realized the importance of international relation trend in the modern world. This is stipulated by the elevation of the role of tourism for the world economy and interstate diplomacy, for social and economic living conditions of the population, the formation of a state’s identity in the international arena, for improving a country’s reputation, and participation in foreign policy as a whole. The most dynamically developing region of the world economy is Northeast Asia, which has become a region with the greatest potential for development of the world tourism industry. Russia and China are superpowers in Northeast Asia and are rich in tourism resources and markets that will play an important role in the future global tourism industry. The purpose of this study is to provide comprehensive coverage of important events in the field of cooperation in tourism between China and Russia, to form a holistic picture of cooperation between the two countries in the tourism industry. The main method of research is analysis — aspects of the current international situation in the field of tourism are considered, and a detailed review of the situation of Russia and China as tourist destinations is conducted. The work was carried out on the basis of studying and using fundamental national and international research in the following scientific areas: mechanism of international cooperation between the two countries in international tourism, prescribed in treaties and agreements; Russian territories attractive to Chinese tourists; development of joint tourist routes. The results of the study showed that with regular contact between people from the two countries it is possible to create favorable conditions for cooperation and to achieve truly mutually beneficial results. Collaboration and cooperation of the states, national organizations on tourism development, makes it possible to increase the incomes of the states, attracting foreign capitals, and partially reorient the economy and legislation to attract foreign tourists. Successful diplomatic negotiations, and maintenance of a stable peaceful existence of the world community, promotes the expansion of the tourism sphere that positively influences the economy and development of culture in the Russian Federation and the People’s Republic of China.


2014 ◽  
Vol 41 (7) ◽  
pp. 797-822 ◽  
Author(s):  
Sami Ben Aissa ◽  
Mohamed Goaied

This study uses data envelopment analysis and a two-stage procedure to compare the performance of Tunisian tourism destinations and to examine the impact of investment (public and private), economic circumstances, workers skills, and travel agent number on the efficiency of Tunisian tourism destinations. In the first stage, the efficiency score is calculated. This calculation is followed in the second stage with a bootstrapped truncated regression model examining the effects of the cited variables to determine the best development strategy that can increase the tourism competitiveness of Tunisian tourism destinations. This study has six major conclusions. First, the test results confirm that the destination efficiency is sensitive to public and private investment in the tourism industry. Second, the trade deficit has a significant negative impact on the efficiency of the country destinations. Third, tourism education and training in Tunisia do not meet the Tunisian tourist market needs. Fourth, the wage level in the tourism sector positively affects the performance of destinations. Fifth, whereas the number of Type A (hold and sell travel) travel agencies positively affects the performance of a destination, Type B agencies (only sell travels) negatively influence it. Last, tourism destinations have to develop commodities, tourism monuments, leisure activities, and other para-tourism activities to attract more tourists or to improve their length of stay.


Author(s):  
Antonio Carlos Cuenca ◽  
Tomás F. González-Cruz

This chapter follows the new research current that looks for heterogeneity between family businesses and its consequences. Through a cluster analysis, the chapter presents a taxonomy of four groups with different family government profiles, depending on the scope—number of issues considered—and the level of formalization. Alike, the research describes the different relative importance that each group attaches a to financial and non-financial performance measures, as well as to the dimensions of business and family success. The chapter analyzes a sample of 147 SME family businesses that belong to the tourism industry. All of them are closely held family businesses that range between the first and third generation. Results show how family businesses with wide and formalized family government systems place a special emphasis on those success measures related to stakeholder satisfaction, family satisfaction, and wealth preservation. They present a stronger continuity intention.


2010 ◽  
Vol 2 (2) ◽  
pp. 63-72
Author(s):  
Dessy Kania

Tourism is an important component of the Indonesian economy as well as a significant source of the country’s foreign exchange revenues. According to the Center of Data and Information - Ministry of Culture and Tourism, the growth of foreign visitor arrivals to Indonesia has increased rapidly by 9.61 percent since 2010 to the present. One of the most potential tourism destinations is Komodo Island located in East Nusa Tenggara. With the island’s unique qualities, which include the habitat of the Komodo dragons and beautiful and exotic marine life, it is likely to be one of the promising tourism destinations in Indonesia and in the world. In 1986, the island has been declared as a World Heritage Site by UNESCO. The Ministry of Culture and Tourism continuously promotes many of the country’s natural potential in tourism through various media: printed media, television and especially new media. However, there are challenges for the Indonesian tourism industry in facilitating entrepreneurship skills among the local people in East Nusa Tenggara. According to the Central Bureau of Statistics (2011), East Nusa Tenggara is considered as one of the poorest provinces in Indonesia where the economy is lower than the average, with a high inflation of 15%, and unemployment of 30%. This research is needed to explore further the phenomenon behind the above facts, aiming at examining the role of new media in facilitating entrepreneurship in the tourism industry in Komodo Island. The results of this study are expected to provide insights that can help local tourism in East Nusa Tenggara. Keywords: Tourism, Entrepreneurship, New Media


Author(s):  
Varintra Sirisuthikul ◽  
Pichai Pusumpun

In a globalizing world, where traveling is becoming easy and accessible, tourism destinations are increasingly competing in drawing travelers into their areas. One of the biggest challenges for any destination marketers is the substitutability of their offerings and the task of positioning their destinations against the numerous competing places that offer similar features (Moilanen & Rainisto, 2009; Pike, 2012; Pike & Page, 2014). The intense competitiveness of the global tourism industry increasingly calls for the most competitive positioning for individual destinations (Miller & Henthorne, 2007; Pike 2012). Consequently, the paper attempts to investigate the positioning strategies of the 10 individual destinations of ASEAN to better understand their distinctiveness and assess ASEAN collective brand. The current research aims to fill this gap through a preliminary assessment of brand elements of ten countries in ASEAN on how they project their official tourism websites using the method of content analysis of the 10 official tourism websites. This is followed by a discussion of the desired ASEAN collective brand with the engagement of ASEAN stakeholder in tourism collaboration, focusing mainly on joint promotion of tourism destinations. Consequently, the study presents an integrative framework embracing collaborative stakeholder efforts that ultimately leads to achieve a unified and sustainable brand of ASEAN. Keywords: Collective ASEAN Brand; Positioning; Destination Branding; Sustainable Brand; Stakeholder


2020 ◽  
Vol 24 (1) ◽  
pp. 37-49
Author(s):  
Sandeep Basnyat ◽  
Suryakiran Shrestha ◽  
Bijita Shakya ◽  
Reeja Byanjankar ◽  
Shubhashree Basnyat

Compared to international tourism, domestic tourism is less susceptible to external changes and provides a more stable business environment for industry stakeholders. Traditionally, the focus of a majority of tourism research has been international tourism. Existing domestic tourism literature predominantly focuses on the potential of domestic tourism and the measurement of its demands, but greatly ignores the issues and challenges in the domestic tourism industry. This article fills this gap and examines the issues and challenges the domestic tourism industry is facing with a focus on Nepal, a South Asian developing country. The data for this study were collected through semistructured interviews with 20 tourism industry practitioners. The findings of this study demonstrate how uncertainties created by the lack of institutional arrangements and prioritization, and confusion around the appropriate ways and means of managing domestic tourism have contributed to the chaos in the private sector tourism industry in Nepal. Implications for the government and other stakeholders in Nepal and other developing countries have been discussed.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sanaz Shafiee ◽  
Ali Rajabzadeh Ghatari ◽  
Alireza Hasanzadeh ◽  
Saeed Jahanyan

Purpose This study aims to present a systematic review of smart tourism articles using a meta-synthesis method. Effective systematic reviews are essential for assisting stakeholders in implementing smart destinations. A systematic comprehension of studies on smart tourism is needed regarding the various components of smart tourism destinations, the metrics to map these components and their expected results. This study creates a framework for understanding how smart tourism destinations are theorized and developed. Design/methodology/approach Based on the meta-synthesis approach, this study collects, analyzes and synthesizes relevant research in smart tourism published in online databases by following a predetermined review protocol. Findings This study contributes to the discourse on smart tourism destinations by increasing the knowledge on the subject of smart destinations in regard to different categories. The selected articles were analyzed according to the proposed research questions and classified into three main categories: components, measurement and outputs. This study presents a new archetype for developing smart destinations and addresses efforts to bridge the gap in this research field. Practical implications This paper is noteworthy for stakeholders because it provides a comprehensive vision into the components that influence the growth of smart destinations. The advantage of the proposed methodology is that it creates a framework for understanding how smart destinations are theorized. Furthermore, it is helpful to use qualitative methodologies that efficiently allow the analysis of related literature and that also offer conceptual insights. Originality/value The findings provide information that can be used to help shape a fully conceptualized understanding of the smart destinations concept and can also prove important in providing a guide for policymakers and stakeholders in the tourism industry who seek to intelligently develop tourism destinations.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shivam Kushwaha ◽  
Shankar Prawesh ◽  
Anand Venkatesh

PurposeThe objective of the paper is to get a better understanding of capacity utilisation (CU) in Indian public bus companies. More specifically, this paper would be measuring CU and identifying the drivers of the same. Finally, the influence of CU on the financial performance of Indian bus companies is examined.Design/methodology/approachThe study adopted data envelopment analysis (DEA) to measure the CU in Indian public bus companies. Truncated regression was used to identify the drivers of CU. Subsequently, the ordinary least squares (OLS) regression was used to analyse the influence of CU on Indian bus companies' financial performance. The period of study was from 2013 to 17.FindingsThe significant drivers of CU were fleet age, passenger lead and fleet utilisation. Additionally, it was found that CU had a significant positive influence on the financial performance of Indian public bus companies and a unit increase in unused capacity has led to an increase of 7% in the operating ratio of the bus companies.Practical implicationsGetting insights into CU, apart from technical efficiency, is of immense use to both public transport researchers and practitioners. Managers of public bus companies should be mindful of CU as it has a significant bearing on their financial performance.Originality/valueThis is the first study in public transport, which establishes the linkage between CU and financial performance. Besides, a modified measure of cost-efficiency has also been conceptualised in this study.


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