Interpersonal Skills and the Clinical Coordinator
A clinical coordinator deals with a wide variety of people on a daily basis. Whenever two or more people are involved in a process, a relationship is formed. In order to be effective at his or her job, a clinical coordinator must be skilled at building these interpersonal relationships. Although it is easy to identify failed interactions due to lack of these skills, it is often hard to pinpoint exactly what is necessary to develop and strengthen the areas important to building effective relationships. Communication skills become an integral part of the process of interacting with others. These skills may involve actions which are very visible to those around us. They may also involve strengthening an “inner” level that drives our motivation and attitude. The key to developing these skills is practice. It involves the willingness to effect change within ourselves in an attempt to better understand others. The qualities of honesty, sincerity, and consistency are also very important in mastering the art of effective communication. These skills come not so much from having great intellect, as they do from the ability to build trust.