The Perceived Differences: The Sector Stereotype of Social Service Providers

2020 ◽  
Vol 49 (6) ◽  
pp. 1293-1310
Author(s):  
Chengxin Xu
Keyword(s):  
Social Service ◽  
Service Providers ◽  
General Pattern ◽  
Relevant Information ◽  
Service Market ◽  
Failure Theory ◽  
The Social ◽  
Contract Failure ◽  
Methodological Problems ◽  
Open Question

What difference does “nonprofitness” make is a fundamental question for nonprofit research. Although being held as the basic assumption of the contract failure theory, the sector difference perceived by individuals remains as an open question for multiple methodological problems. Here, we present evidence from three experiments for further empirical exploration of the perceived sector difference with improved research design. Our findings suggest a general pattern of sector stereotype: people perceive nonprofits as being warmer and slightly more competent than for-profits. More importantly, we show that such stereotypical understanding mainly results from people’s repugnance against profit-seeking intention instead of preferences toward nonprofits in the social service market. Such pattern differs slightly across three subareas being tested. Finally, we find more relevant information about the organization serves as a potential moderator that weakens the effect of being a nonprofit, which blurs the sector boundary in a given market.

South Korean nonprofits under the voucher system: Impact of organizational culture and organizational structure

2017 ◽  
Vol 62 (2) ◽  
pp. 669-683 ◽  
Author(s):  
Sunae Kwon ◽  
Baorong Guo
Keyword(s):  
Organizational Culture ◽  
South Korea ◽  
Nonprofit Organizations ◽  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
Organizational Factors ◽  
Service Market ◽  
The Social ◽  
Voucher System

The social service industry in South Korea is undergoing significant changes as the Korean government has changed its approach to financing social services from direct funding support for service providers to voucher programs. This market-oriented policy has forced social service nonprofits to adopt the market practice and culture. As a result, nonprofits are becoming business-like entities striving for a share of the social service market. This study examines organizational factors that give competitive advantage to nonprofits in the social service market under the voucher system. Specifically, the study uses data collected from 35 nonprofit organizations in Busan, South Korea, to examine whether voucher revenues, an indicator of market share, is associated with organizational characteristics, including organizational culture and structure. The results may suggest strategies that help nonprofits to gain a greater share in the social service market.

scholarly journals Challenges and Prospects for Digitizing the Social Service Providers' Activities

2021 ◽  
Author(s):  
S.E. Gasumova
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Provision ◽  
Service Providers ◽  
Social Institutions ◽  
Well Being ◽  
Service Users ◽  
Social Service Providers ◽  
The Social

This article presents the author’s definitions of “digitization of social service provision” and “digitization of social services” concepts and identifies the difference between them. It presents the results of an interview with 18 experts — the heads of institutions and organizations of social service provision implementing the rehabilitation of disabled people in Perm region. The research was conducted in 2019 and sought to identify problems and prospects for the digitization of the social services sphere. Interviewees rated their satisfaction regarding the convenience and time cost of automated systems that are currently being used in their organizations; characterized their needs in introducing various innovative interactive services, mobile applications, and other digital software; and expressed their attitude to various innovations. Social innovations were developed by the researchers and offered to experts by interviewers (for example, services for assessing the quality of work of specialists by service users, quick selection of the right social service, filing a complaint, referring a citizen to another organization, counseling in video mode, electronic appointment service, etc.). The research has shown how innovations can improve the performance of social service providers’ work and the quality of their interactions with citizens, which will ultimately increase the satisfaction of social service users and will positively affect the level of social well-being in society as a whole. A number of problems have been identified that currently impede the development of digitization: they are related to staff resources, the level of computerization, the lack of motivation among managers and personnel of social service organizations to implement innovative IT, and a certain distrust that such technologies can facilitate the activities of the organization and increase its effectiveness. Keywords: digitization, social service provision, social services, social institutions, social work

scholarly journals THE ESSENCE AND FEATURES OF SOCIAL COMMISSIONING IMPLEMENTATION IN UKRAINE

2021 ◽  
pp. 155-159
Author(s):  
Zhanna Petrochko ◽  
Nataliya Datchenko
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
Institutional Care ◽  
Monitoring And Evaluation ◽  
Service Needs ◽  
Research Attention ◽  
The Social ◽  
Definition Of ◽  
Families With Children

Relevance of the research problematics is proved by the social demand for acceleration of social commissioning implementation in Ukraine so as to respond to the ongoing pandemic COVID-19, armed conflict in Ukraine, long lasting tradition of institutional care  for vulnerable people. The purpose of the article is to reveal the core of social commissioning linked to social work with families with children, to characterize dynamics of its implementation and development in Ukraine. Methods of research: the theoretical analysis of actual scientific sources, rated to the topic, is applied in the research together with desk review of a new international and national legislation. The methods of generalization and systematization were applied for definition of actual interpretation of “social commissioning” and its characteristics. The results of the research are as follows: The social commissioning is determined as an instrument for public regulation in the system of social service provision by means of contracting social service providers for satisfaction of social service needs identified within social service need assessment by entities of local self-government. Research attention is paid to the structure and key elements of social commissioning. Participants (сustomers, recipients and providers of social services), constituents (social character; contracting core and innovation value), and principles of social commissioning (result orientation; awareness; planning; priority to prevention and early intervention; partnership) are covered in the article. The procedural stages of social commissioning are also unpacked in the article (designing; implementation; monitoring and evaluation). Prospects for further research are the studies of barriers to the implementation of social commissioning and ways to overcome them, development and implementation of optimal algorithms for its implementation in a decentralized environment.

The Crisis is Over but Frugality Must Continue: Post-consolidation Fiscal Policy and the Dualisation of the Swedish Model

2021 ◽  
pp. 152-171
Author(s):  
Simone Scarpa
Keyword(s):  
Fiscal Policy ◽  
Welfare State ◽  
Social Service ◽  
Service Sector ◽  
Service Providers ◽  
Policy Reforms ◽  
Swedish Model ◽  
The Social ◽  
Consolidation Phase

Previous research has predominantly analysed the retrenchment of the Swedish welfare state from a long-term perspective, examining restructuring processes from the financial crisis of the early 1990s until recent years. This study instead takes a short-term perspective and focuses on welfare state developments in the post-consolidation phase, after the recovery from the crisis. The aim is to investigate how the fiscal policy reforms introduced during the recovery years forced subsequent governments to continue on the path of "frugality". Specifically, the paper focuses on the effects of austerity politics on two policy domains: income redistribution through the benefit and tax system and the municipalities' role as social service providers and employers. The analysis indicates that the Swedish model is showing increasing signs of dualisation due to the gradual segmentation of prior universalistic welfare programmes and to the worsening of working conditions in the social service sector.

Implementation of Monitoring, Evaluation and Supervision for More Quality Social Service in the System of Social Protection of the Republic of Macedonia

2016 ◽  
Vol 1 (2) ◽  
pp. 298
Author(s):  
Biljana Nackovska – Veljkovikj
Keyword(s):  
Social Service ◽  
Social Protection ◽  
Service Providers ◽  
Research Priorities ◽  
Republic Of Macedonia ◽  
The Social ◽  
The Status ◽  
Services Evaluation ◽  
The Republic ◽  
The Impact

The need for implementation of monitoring, evaluation and supervision in the system of social protection, in fact, stems from the need to modernise the organisation and work methodology of the providers. Service providers are often required or given support in developing ways to monitor the services provided (monitoring) and in the assessment and evaluation of the results of those services (evaluation). Supervision focuses on the fact how the work is done to quantitatively and qualitatively acceptable level. The following have been defined as research priorities in this area: the impact of monitoring, evaluation and supervision for better social service and determining the status for their application in institutions of social protection in the Republic of Macedonia. This paper explains its three components (areas): monitoring, evaluation and supervision in the social work. The objectives of their implementation are the welfare of the beneficiary, improving the quality of work and professional development of professional workers through the preservation and development of professional standards and the standards of a given service.

Service Workers' Responses to Abuse of the Elderly

1983 ◽  
Vol 64 (3) ◽  
pp. 147-153 ◽  
Author(s):  
Clara C. Pratt ◽  
James Koval ◽  
Sally Lloyd
Keyword(s):  
Social Service ◽  
Service Providers ◽  
Elder Abuse ◽  
The Elderly ◽  
Service Workers ◽  
Social Service Providers ◽  
The Social ◽  
Family Abuse ◽  
And Training

The social service providers and physicians who encounter elder abuse have several potential avenues of intervention open to them in helping the elderly. Practice and training issues are discussed that are relevant for improving interventions and referrals in cases of family abuse of the elderly.

scholarly journals Interdepartmental Occupational Standards for Social Service Providers and Their Role in Improving Job Performance

2016 ◽  
Vol 21 (1) ◽  
pp. 119-129 ◽  
Author(s):  
Yu.M. Zabrodin
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
Professional Activity ◽  
Social Service Providers ◽  
Social Sphere ◽  
The Social ◽  
Qualification Framework ◽  
Occupational Standards ◽  
Main Strategy

The paper presents an analysis of the occupational standards development abroad and in Russia. It focuses on interdepartmental occupational standards for social service providers. While creating occupational standards for social services as an integrated industry it is advisable to consider the design of whole system and its macro-level effects in a document called “sectoral qualification framework”. It is pointed out that 1) real professional activity in social sphere has a clear humanitarian focus, and its objects are radically different population groups; 2) the complexity of the social work is often associated with the interaction between various professionals and their activity have to be interdepartmentally organized. The author identifies the factors influencing development and implementation of professional standards in different countries and consider the main strategy directions of development and application of occupational standards of education and social service providers in Russia.

scholarly journals DE INDRE GRÆNSER: Forestillinger om kultur og subkultur i sociale konstruktioner af hiv/aids i Danmark

1996 ◽  
Author(s):  
Steffen Jöhncke
Keyword(s):  
Social Services ◽  
Service Providers ◽  
Relevant Information ◽  
Cultural Backgrounds ◽  
Self Reflection ◽  
Political Processes ◽  
Danish Health ◽  
The Social ◽  
Sex With Men ◽  
Hiv Aids

Steffen Johncke: The Boundaries Within. Ideas about Culture and Subculture in Social Constructions of HIV/AIDS in Denmark. Based on two studies with practical purposes, this article presents critical analyses of some of the social and political processes involved in the construction of “gay men” and “immigrants” as culturally distinet groups in relation to HIV/AIDS in Denmark. First an evaluation of a campaign that offers information and support to men who have sex with men is presented. The campaign is based with a gay organisation, and it works from the assumption that men who have sex with men belong to a “homosexual subculture”, although they do so in various degrees. This assumption is challenged by the experiences and opinions of members of the target group interviewed in the cause of the evaluation. The subculture imagery, however, coincides with a dominant construction in Danish HIV/AIDS policy: the distinetion between homosexual men and the general (heterosexual) population as separate entities. This distinetion impedes the delivery of relevant information to all men who have sex with men. The second study is concemed with Danish service providers’ view of immigrants living with HIV in Denmark. The service providers’ characterizations of immigrants and accounts of problems of contact are shown to express stereotypical images of “immigrants’ cultural backgrounds”. These images are analysed as the inverted expressions of the social and cultural norms typical of the clinics and offices of the Danish health and social services. In order to improve communication and services, the Danish staff do not need “more knowledge of more cultures”, as they request - rather they need to do critical self-reflection of their relationship with all clients and patients. The article concludes that anthropologists need to be wary of the role played by the concept of “culture” in relation to HIV/AIDS where it has become a political rather than an analytical tool.

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