Burning out in emotional capitalism: Appropriation of gangqing and renqing in the Chinese platform economy

2021 ◽  
pp. 144078332110445
Author(s):  
Ling Tang
Keyword(s):  
Interpersonal Relationships ◽  
Interpersonal Relationship ◽  
Analytical Framework ◽  
Shared Values ◽  
Social Connections ◽  
Digital Ethnography ◽  
Digital Platform ◽  
Platform Economy ◽  
Seller Relationship

Based on a three-year digital ethnography as an educational consultant on the Chinese digital platform X, I use guanxi, enduring interpersonal relationships, to explain how people voluntarily work to the extent of burning out. Drawing on literature about emotion and work in precarious labour, and especially the discussion on emotional capitalism, I demonstrate that it is not because of the lack of social connections that people engage in auto-exploitation and burning out, as Han Byung-chul argues, but precisely because of shared values and the emotions people develop for each other that people commit more to work. Complementing research on digital economic tribes, I argue that guanxi could serve as an analytical framework to decipher the buyer–seller relationship on platforms. In particular, I use two guanxi-related concepts ganqing (emotional attachments) and renqing (norms of interpersonal relationship) to explain why I worked voluntarily and obligatorily for the students I met via X.

Sing Hosanna for the brands: the process of substituting religion with brand

2017 ◽  
Vol 12 (1) ◽  
pp. 33-45 ◽  
Author(s):  
Abhigyan Sarkar ◽  
Juhi Gahlot Sarkar
Keyword(s):  
Interpersonal Relationships ◽  
Consumer Research ◽  
Process Model ◽  
Interpersonal Relationship ◽  
Psychological Processes ◽  
Content Type ◽  
Brand Relationship ◽  
Managerial Implications ◽  
First Time ◽  
Brand Satisfaction

Purpose Extant research shows that individual’s relationship with brand can be structurally similar to both interpersonal love relationship and religious relationship. A stream of consumer research states that individual can love a brand like a person loves another person. Another stream of consumer research postulates that individual can perceive brand equivalent to religion, and even substitute religion with brand. Research is scarce connecting these two different paradigms of brand relationship, given that interpersonal relationship is not necessarily as devotional as religious relationship. The purpose of this paper is to conceptualize the psychological process through which an individual can substitute his/her religion with brand. The basic theoretical premise of this substitution behaviour is the proposition that brand meanings can be perceived as equivalent to religious meanings. Design/methodology/approach This paper has conducted an integrative review of selected extant research related to individual-brand relationships, interpersonal relationships and religiosity. Findings This paper develops a consumer response hierarchy model showing the inter-related psychological processes through which an individual can substitute his/her religion with brand. The model forms the basis for the discussion of theoretical contributions and managerial implications. Originality/value The value of this conceptual paper lies in developing a process model for the first time in the area of consumer-brand relationship domain explaining the stage-wise psychological processes through which individual can move from mere cognitive brand satisfaction towards perceiving brand as substitute of religion.

Exploring Interpersonal Relationship of Female Patients with Persistent Depressive Disorder: A Qualitative Study with a Phenomenological Approach

2021 ◽  
Vol In Press (In Press) ◽  
Author(s):  
Fatemeh Asadollahi ◽  
Hamid Taher Neshat Doost ◽  
Mohammad Reza Abedi ◽  
Hamid Afshar Zanjani
Keyword(s):  
Qualitative Study ◽  
Depressive Disorder ◽  
Interpersonal Relationships ◽  
Interpersonal Relationship ◽  
Phenomenological Approach ◽  
Relationship Of ◽  
Depth Interviews ◽  
Chronic Problem ◽  
Persistent Depressive Disorder

Background: Persistent depressive disorder (PDD) is a chronic problem that is more prevalent among women than men. Various studies have revealed that these people experience many problems in their interpersonal relationships, which increase their suffering. Objectives: The present study was done to identify how people suffering from PDD experience interpersonal relationships that often seem troubled and broken. Methods: A phenomenological approach was adopted for this qualitative study. For this purpose, in-depth interviews were conducted with 21 individuals with PDD, focusing on exploring their experience and suffering in interpersonal relationships. All interviews were recorded and transcribed, and the transcripts were analyzed using Giorgi’s phenomenological descriptive method. Results: In general, five main themes and 16 sub-themes emerged. The main themes were: (1) Feeling empty of love and compassion; (2) feeling ignored; (3) ignoring others’ needs, conditions, and suffering; (4) feeling of being annoying to others; and (5) feeling confused and helpless in relationships. Conclusions: It seems that all five themes convey the message that these individuals demonstrate less skill in feeling compassion and receiving it from others. Therefore, it appears that long-term compassion-based interventions can effectively reduce the interpersonal suffering of these individuals. It should be noted that although these themes have commonalities in different cultural contexts, the culture can influence the content and intensity of these feelings.

scholarly journals The Impact of Secure Attachment on Interpersonal Relationship: A Review

2017 ◽  
Vol 4 (4) ◽  
Author(s):  
Oladiti Olawale
Keyword(s):  
Interpersonal Relationships ◽  
Interpersonal Relationship ◽  
Self Esteem ◽  
Insecure Attachment ◽  
Psychological Interventions ◽  
Secure Attachment ◽  
Family Crisis ◽  
Post Modernism ◽  
The Impact ◽  
To Receive

Attachment has been defined as the psychological bond between a growing child and a caregiver. It is a relationship that develops over a period of time between a child and the caregiver, or any other significant person in the life of a child. It is characterized by intimacy, warmth, and continuity thus eventually becoming the hallmark of all other relationships in the life of a human being. Research has shown that when children experienced secure attachment during their early stages of development in life, they are likely to develop capabilities in exploring the world of interpersonal relationships. Some of the factors that contribute to the diminishing of attachment between children and their caregivers include modernism and post-modernism, family crisis, disability in the life of the mother, death of the caregiver and the scourge of debilitating sicknesses and diseases which incapacitate caregivers. And so it is not uncommon to find individuals who experienced insecure attachment in their childhood having difficulties in their interpersonal relationship as adults. Some of the manifestations of interpersonal relationship difficulty and insecure attachment include low self-esteem, anxiety, inability to trust others, unwillingness to receive help from others, dependence syndrome, aggression, and feeling unloved, among others. However, with timely and appropriate psychological interventions, some of these challenges can be overcome although more research is encouraged in the area of attachment especially in Asia and Africa.

scholarly journals Understanding the Choices of Terms of Address: A Sociolinguistic Study of Malay Cultural Practices

2018 ◽  
Vol 3 (2) ◽  
pp. 129
Author(s):  
Nor Shahila Mansor ◽  
Normaliza Abd Rahim ◽  
Roslina Mamat ◽  
Hazlina Abdul Halim
Keyword(s):  
Interpersonal Relationships ◽  
Cultural Practices ◽  
Interpersonal Relationship ◽  
Descriptive Study ◽  
Qualitative Approach ◽  
Second Person ◽  
Current Trends ◽  
Factors Influencing ◽  
Determining Factors ◽  
Address Terms

This paper investigates the choices of second person terms of address in the Malay culture. It examines the different patterns of address terms used in a range of communicative situations by interlocutors coming from diverse social backgrounds. The data for this study was obtained from two Malay dramas Ijab & Qabul (The solemnization of marriage) and Tiga Hari Menanti Mati (Three Days Until Death). These dramas were selected because they reflect in the usage of terms of address in an authentic social context of the Malay culture and represent various interpersonal relationships in a range of situations. This is a descriptive study with a qualitative approach. Forty-eight different second person terms of address were recorded and analysed in specific contexts based on the framework for classifying address terms established by Kroger, Wood and Kim (1984). The findings suggest that sociolinguistic elements such as interlocutors, contexts, determinants of interpersonal relationship, and intentions were determining factors influencing the choice of second person terms of address in the Malay culture. These findings have implications on the understanding of current trends in choosing the terms of address among Malay speakers.

scholarly journals INTERPERSONAL RELATIONSHIP AS A FACTOR OF JOB SATISAFACTION

STED JOURNAL ◽  
2021 ◽  
Vol 3 (1) ◽  
Author(s):  
Branka Zolak Poljašević ◽  
Dragana Došenović ◽  
Marija Todorović
Keyword(s):  
Job Satisfaction ◽  
Data Analysis ◽  
Interpersonal Relationships ◽  
Social Relations ◽  
Work Experience ◽  
Employee Satisfaction ◽  
Subjective Experience ◽  
Interpersonal Relationship ◽  
Main Hypothesis ◽  
Independent Variable

Job satisfaction is positive emotional state, which is result of evaluation of some work experience. It is a multidisciplinary phenomenon, which is influenced by multiple internal and external factors. In this paper, employee satisfaction or job satisfaction was observed as a dependent variable, while interpersonal relationships are defined as influencing factor, i.e. independent variable. Interpersonal relationships imply establishment of social relations and connections between individuals at work. Interpersonal relationships can be defined as the subjective experience of employee in interaction or connection with another person (colleagues or superiors). Factors such as gender, age, education, work experience and job position are included in the analysis as control variables. Main hypothesis in this paper states that positive interpersonal relationships have impact on employee satisfaction. The independent variable is divided into three segments, namely: communication and work climate, relationship with superiors and relationship with colleagues. Each segment of interpersonal relationships was separately tested in relation to the dependent variable. The base of this paper is an empirical research conducted in 2019. Based on the survey questionnaire, data from 143 employees in the surveyed company were collected. Data processing was performed on the basis of statistical software for social sciences-SPSS. Descriptive and correlation analysis were applied in the data analysis. All hypotheses tested were confirmed. Testing the hypotheses confirm that there is a statistically significant relationship between observed variables and that there is a moderate positive correlation, which implies that interpersonal relationship is a factor of job satisfaction. Main limitation of this research relates to the observation of relationship between variables in a single business entity. However, the coverage of all employees in the conducted research and the high response rate of employees (82%) provide a good basis for data analysis and giving some general conclusions. Detailed description of research methodology enables its repetition in other organizations.

scholarly journals RISK FACTORS OF WORK STRESS ON FIREFIGHTERS

2021 ◽  
Vol 5 (2) ◽  
pp. 112
Author(s):  
Kristiani Sianturi ◽  
Rini Handayani ◽  
Putri Handayani ◽  
Cut Alia Keumala Muda
Keyword(s):  
Risk Factors ◽  
Interpersonal Relationships ◽  
Work Stress ◽  
Mental Workload ◽  
Interpersonal Relationship ◽  
Bivariate Analysis ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Heavy Work

Background: Firefighters.are often under pressure and get complaints from the public when extinguishing fires. They are often having heavy workloads and time targets to extinguish fires. It makes them have work stress. The initial survey showed of 80% firefighters having moderate-heavy work stress. Purpose: The aim was to know the risk factors of work stress in Firefighters in West Jakarta in 2019. Method: The research design used a cross-sectional design study. The population and samples are 105 Firefighters in West Jakarta (total sampling). The analysis was done in bivariate which was used the chi-square test. Result: The proportion of moderate-heavy work stress in Firefighters is 60.9%. Bivariate analysis show that there are relation of age (p-value < 0.001) interpersonal relationship (p-value = 0.014), and mental workload (p-value = 0.004) with work stress on Firefighters. It also show that there are no relation between level of education (p-value = 0.163), marital status (p-value = 0.071) and years of service (p-value = 0.351) with work stress on firefighter. Conclusion: The risk factors of work stress in firefighters are age, interpersonal relationships, and mental workloads.

scholarly journals A PRELIMINARY STUDY OF JOB STRESS FACTORS ON JOB SATISFACTION AMONG GOVERNMENT EMPLOYEES IN MALAYSIA'S SOUTHERN REGION

2021 ◽  
Vol 18 (2) ◽  
Author(s):  
Nooradzlina Mohd Pauzi ◽  
◽  
Asma Shazwani Shari ◽  
Hadhifah Fadhlina Ismail ◽  
Azyanee Luqman ◽  
...  
Keyword(s):  
Job Satisfaction ◽  
Role Conflict ◽  
Job Stress ◽  
Interpersonal Relationships ◽  
Interpersonal Relationship ◽  
Influential Factors ◽  
Southern Region ◽  
Stress Factors ◽  
Government Sector ◽  
The Government

Job stress has become a global problem in recent years, and it is rising year after year. The purpose of this research was to identify influential factors of job stress that affect job satisfaction among the employees in the government sector in the southern region of Malaysia. This research is important because it will help the company determine the best way to assist their workers in improving their job satisfaction. Job stress consists of three elements, namely workload, role conflict, and interpersonal relationships. The questionnaires were distributed to 108 respondents who were employees at Lembaga Kemajuan Johor Tenggara (KEJORA). Descriptive statistics, Cronbach alpha, and regression analysis were employed to analyse the result using the SPSS analysis. The findings revealed that a significant positive relationship exists between interpersonal relationship and job satisfaction whereas role conflict and workload does not influence job satisfaction. Finally, limitations and suggestions for this study are also highlighted.

Why do labour platforms negotiate? Platform strategies in tax-based welfare states

2021 ◽  
pp. 0143831X2110569
Author(s):  
Anna Ilsøe ◽  
Trine Pernille Larsen
Keyword(s):  
Collective Bargaining ◽  
Case Studies ◽  
Growth Rates ◽  
Welfare States ◽  
Digital Platform ◽  
Customer Base ◽  
Fresh Perspective ◽  
Platform Economy

The regulatory setting and growing worker mobilization in the digital platform economy have recently attracted much political and academic attention. However, the perspective of platforms as employers and their role in regulating the online market are less researched. This article contributes with a fresh perspective on labour platforms as potential employers and their various strategies towards collective bargaining. Empirically, the article draws on in-depth case studies of three labour platforms operating in Denmark, but choosing very different strategies towards collective bargaining. The study identifies four factors impacting their choice of strategy: platform ownership, existing sector-level agreements, growth rates and customer base.

The Digital Platform Economy

2021 ◽  
pp. 551-554
Author(s):  
Naazneen H. Barma ◽  
Steven K. Vogel
Keyword(s):  
Digital Platform ◽  
Platform Economy

Fumbling in relationships across difference: the potential spiraling effects of a single racial identity reference at work

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sandra E. Cha ◽  
Stephanie J. Creary ◽  
Laura Morgan Roberts
Keyword(s):  
Racial Identity ◽  
Interpersonal Relationships ◽  
Black People ◽  
Interpersonal Relationship ◽  
Content Type ◽  
Black And White ◽  
Black Person ◽  
Common Precursor ◽  
Single Identity ◽  
Organizational Scholarship

PurposeBlack people, as members of a historically underrepresented and marginalized racial identity group in the workplace, are often confronted with identity references – face-to-face encounters in which their race is referenced by a White colleague in a comment, question or joke. Identity references can be interpreted by a Black colleague in a variety of ways (e.g. as hostile and insulting or well-intentioned, even flattering). Identity references can derail the building of relationships across difference, but under certain conditions may open the door for deeper understanding and connection. The conceptual framework in this article delineates conditions under which an identity reference may elicit an initial negative reaction, yet, when engaged directly, may lead to generative experiences and promote higher connection and learning in relationships across difference.Design/methodology/approachThis article builds theory on identity references by incorporating relevant research on race, identity, diversity, attribution and interpersonal relationships at work.FindingsThe framework identifies a common precursor to identity references and three factors that are likely to influence the attribution a Black person makes for a White colleague's identity reference. It then describes how, based on that attribution, a Black person is likely to respond to the White referencer, and how that response is likely to affect their interpersonal relationship over time.Originality/valueBy explicating how a single identity reference can have significant implications for relationships across difference, the framework deepens understanding of how race affects the development of interpersonal relationships between Black and White colleagues at work. In doing so, this article advances research on race, diversity, workplace relationships and positive organizational scholarship.

Sign in / Sign up

Export Citation Format

Share Document