Training Verbal and Nonverbal Communication Interview Skills to Adolescents

2016 ◽  
Vol 38 (4) ◽  
pp. 206-218
Author(s):  
Abbie Olszewski ◽  
Anna Panorska ◽  
Sandra Laing Gillam

Adolescents’ verbal and nonverbal communication skills were compared before and after training in a workforce readiness training program, Language for Scholars (LFS), and a study skills program, Ideal Student Workshop (ISW). A cross-over design was used, ensuring that 44 adolescents received both programs and acted as their own control. The LFS program incorporated aspects of modeling, operationalized behaviors, performance, feedback, and self-regulatory goal setting. The active comparison ISW program taught study skill strategies. Adolescents participated in three interviews before (Pretest) and after both programs (Posttest 1, Posttest 2). Findings revealed that both adolescents’ verbal and nonverbal communication skills improved significantly immediately after completion of the LFS program only at Posttest 1 and Posttest 2. However, only nonverbal communication skills improved at Posttest 1 when comparing results between LFS and ISW. Findings suggest that both programs yielded some positive outcomes for adolescents.

2016 ◽  
Vol 045 (06) ◽  
Author(s):  
Eleanor Sterling ◽  
Adriana Bravo ◽  
Ana Luz Porzecanski ◽  
Romi Burks ◽  
Joshua Linder ◽  
...  

Author(s):  
Lidia Borghi ◽  
Elaine C. Meyer ◽  
Elena Vegni ◽  
Roberta Oteri ◽  
Paolo Almagioni ◽  
...  

To describe the experience of the Italian Program to Enhance Relations and Communication Skills (PERCS-Italy) for difficult healthcare conversations. PERCS-Italy has been offered in two different hospitals in Milan since 2008. Each workshop lasts 5 h, enrolls 10–15 interdisciplinary participants, and is organized around simulations and debriefing of two difficult conversations. Before and after the workshops, participants rate their preparation, communication, relational skills, confidence, and anxiety on 5-point Likert scales. Usefulness, quality, and recommendation of the program are also assessed. Descriptive statistics, t-tests, repeated-measures ANOVA, and Chi-square were performed. A total of 72 workshops have been offered, involving 830 interdisciplinary participants. Participants reported improvements in all the dimensions (p < 0.001) without differences across the two hospitals. Nurses and other professionals reported a greater improvement in preparation, communication skills, and confidence, compared to physicians and psychosocial professionals. Usefulness, quality, and recommendation of PERCS programs were highly rated, without differences by discipline. PERCS-Italy proved to be adaptable to different hospital settings, public and private. After the workshops, clinicians reported improvements in self-reported competencies when facing difficult conversations. PERCS-Italy’s sustainability is based on the flexible format combined with a solid learner-centered approach. Future directions include implementation of booster sessions to maintain learning and the assessment of behavioral changes.


2017 ◽  
Vol 6 (3) ◽  
pp. 65 ◽  
Author(s):  
Ramazan Cansoy

<p><strong>Abstract</strong></p><p>The aim of this study was to examine the effectiveness of a leadership skills education program for higher education students. In this program, education was provided to improve the desire for struggle and goal setting, communication skills, group skills, problem-solving skills, decision-making skills, responsibility awareness, trusting and trustworthiness awareness, leadership awareness and emotional awareness within the framework of leadership skills. The study group of the research consists of final-year students with the average age of 23.8 years studying at the Faculty of Economics of Karabük University in the 2016-2017 academic year.  The data of the study were collected with the “Youth leadership characteristics scale”, “Emotional self-awareness scale” and “Awareness of leader and leadership scale”.  The retrospective pretest-posttest experimental model was used in the study.  The differentiation levels of the pretest and posttest scores of the students included in the education program were examined with the Wilcoxon signed-rank test. It was observed at the end of the study that the desire for struggle and goal setting, communication skills, group skills, problem-solving skills, decision-making skills, responsibility awareness, trusting and trustworthiness awareness, leadership awareness and emotional awareness levels of the students who participated in the education program significantly increased from a moderately sufficient level to a quite sufficient level. It was indicated that the applied leadership skills education program was effective.</p><p><strong>Öz</strong></p><p>Bu araştırmanın amacı, yükseköğretim öğrencilerine dönük olarak geliştirilen bir liderlik becerileri eğitimi programının etkililiğinin incelenmesidir. Bu programda liderlik becerileri çerçevesinde mücadele isteği ve hedef koyma, iletişim becerileri, grup becerileri, problem çözme becerileri, karar verme becerileri, sorumluluk farkındalığı, güven duyma ve güvenilir olma farkındalığı, liderlik farkındalığı ve duygusal farkındalığı geliştirmeye yönelik bir eğitim verilmiştir. Araştırmanın çalışma grubunu 2016-2017 yılında Karabük Üniversitesi’ndeki ortalama yaşı 23.8 olan iktisat fakültesi son sınıf öğrencileri oluşturmaktadır. Araştırmanın verileri “Gençlik Liderlik Özellikleri Ölçeği”, “Duygusal Benlik Bilinci Ölçeği” ve “Lider ve Liderlik Hakkinda Farkindalik Ölçeği” ile toplanmıştır. Çalışmada geçmişe dayalı öntest-son test deneysel modeli kullanılmıştır.  Eğitim programında yer alan öğrencilerin öntest ve sontest puanlarının farklılaşma düzeyleri Wilcoxon işaretli sıralar testi ile sınanmıştır. Araştırma sonunda eğitim programına katılan öğrencilerde mücadele isteği ve hedef koyma, iletişim becerileri, grup becerileri, problem çözme becerileri, karar verme becerileri, sorumluluk farkındalığı, güven duyma ve güvenilir olma farkındalığı, liderlik farkındalığı ve duygusal farkındalık düzeylerinin orta derecede yeterli düzeyden   oldukça yeterli düzeye  anlamlı bir şekilde yükseldiği görülmüştür. Uygulanan liderlik becerileri eğitimi programının etkili olduğu ortaya konulmuştur.</p>


Author(s):  
Kaori Ito ◽  
Takeshi Uemura ◽  
Misuzu Yuasa ◽  
Eriko Onishi ◽  
Youkie Shiozawa ◽  
...  

Background: VitalTalk is an established training program for serious illness conversations in the US. Previously, this training course has been provided in-person in Japanese, but never virtually. Objectives: To evaluate the feasibility of a virtually administered VitalTalk workshop in Japanese. Setting/Subjects: We conducted a virtual workshop which consisted of 2 days (3 hours per day) of synchronous sessions and preceding asynchronous modules. Five VitalTalk faculty members in the US facilitated 4 workshops for 48 physicians from 33 institutions across Japan. Learners completed surveys before and after the workshop. Measurements: To evaluate the feasibility, learners were asked for their satisfaction with the workshop and the virtual format as primary outcomes and their self-assessed preparedness in serious illness communication as the secondary outcome. Each question employed a 5-point Likert scale. Results: All learners (n = 48, male 79%) participated in the survey. The mean score of the learners’ satisfaction was 4.69 or higher in all questions. The mean score of the virtual format’s satisfaction was 4.33 or higher in all questions. The mean score of self-reported preparedness on the 11 questions were between 2.30 and 3.34 before the workshop, all of which significantly increased to 3.08 through 3.96 after the workshop (p < 0.01 in all questions). Conclusion: Learners in Japan perceived the virtual format of our VitalTalk workshop as satisfactory, and their self-reported preparedness improved significantly after the workshop. VitalTalk faculty members in the US were able to provide virtual communication training to physicians in Japan.


2020 ◽  
Author(s):  
Angelicque Tucker Blackmon ◽  

This report is an analysis of college chemistry, biology, computer science, and mathematics students' perceptions of STEM self-efficacy and study skills before and after an intervention.


RAINBOW ◽  
2017 ◽  
pp. 61-66
Author(s):  
Amy E. West ◽  
Sally M. Weinstein ◽  
Mani N. Pavuluri

Session 7 of the RAINBOW treatment protocol focuses on helping the child develop communication skills to improve peer and family relationships (ingredient B: Be a good friend of RAINBOW), and the session is conducted primarily with the child. For various reasons, children with bipolar disorder often have poor communication skills. Like most other skills, however, social skills can be taught and learned. The therapist and the child practice ways of expressing feelings nonverbally (“Feelings Charades”) and other nonverbal communication skills (such as making eye contact, listening). In addition, respectful communication skills are developed and practiced, including instruction in “I Messages” for emotional expression.


2020 ◽  
pp. 1-11
Author(s):  
Jacqueline Bruce ◽  
Katherine C. Pears ◽  
Jennifer Martin McDermott ◽  
Nathan A. Fox ◽  
Philip A. Fisher

Abstract This study examined the impact of a school readiness intervention on external response monitoring in children in foster care. Behavioral and event-related potential (ERP) data were collected during a flanker task from children who received the Kids In Transition to School (KITS) Program (n = 26) and children who received services as usual (n = 19) before and after the intervention. While there were no significant group differences on the behavioral data, the ERP data for the two groups of children significantly differed. Specifically, in contrast to the children who received services as usual, the children who received the KITS Program displayed greater amplitude differences between positive and negative performance feedback over time for the N1, which reflects early attention processes, and feedback-related negativity, which reflects evaluation processes. In addition, although the two groups did not differ on amplitude differences between positive and negative performance feedback for these ERP components before the intervention, the children who received the KITS Program displayed greater amplitude differences than the children who received services as usual after the intervention. These results suggest that the KITS Program had an effect on responsivity to external performance feedback, which may be beneficial during the transition into kindergarten.


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