scholarly journals Attributes of Senior-Friendly Tourism Destinations for Current and Future Senior Tourists: An Importance-Performance Analysis Approach

SAGE Open ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 215824402199865
Author(s):  
Sien Leong Liew ◽  
Siti Rahayu Hussin ◽  
Nawal Hanim Abdullah
Keyword(s):  
Performance Analysis ◽  
Public Transportation ◽  
Tourism Industry ◽  
Competitive Advantages ◽  
Paired Sample ◽  
Tourist Destinations ◽  
Raising Awareness ◽  
Tourism Destinations ◽  
Leisure Facilities ◽  
Practical Implications

This study aims to identify the tourists’ expectation and satisfaction of destination attributes from the perspective of senior tourists in Malaysia. Two groups of tourists were chosen as the study sample, that is, future seniors (40–54 years old) and seniors (55 years old and above). It is hoped that, through recognizing and raising awareness on the need for equal traveling opportunities, senior tourists and future senior tourists will be encouraged to undertake more tourism activities. An importance-performance analysis (IPA) and paired sample t tests were employed to investigate senior tourists’ perceptions of senior-friendly destination attributes. Measures of destination attributes included the “4As” (i.e., attractions, accessibility, amenities, and ancillary services). The findings from a survey of 227 respondents revealed that the most important attributes for a senior-friendly destination are safety and cleanliness. Other attributes deemed important by senior tourists include the availability of leisure facilities and barrier-free public transportation. The findings also highlight attributes that tourism industry practitioners may use to improve tourists’ satisfaction and develop into competitive advantages against other tourist destinations. Both theoretical and practical implications of these important findings are discussed.

Stakeholders’ perceptions of competitive tourism destination: empirical evidence from Serbia

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Verica Milutinovic ◽  
Jelena Musanovic ◽  
Dejan Beric
Keyword(s):  
Design Methodology ◽  
Tourism Industry ◽  
Public Institutions ◽  
Modified Model ◽  
Content Type ◽  
Destination Competitiveness ◽  
Stakeholder Perspective ◽  
Research Gap ◽  
Tourism Destinations ◽  
Practical Implications

Purpose This study made an advance over previous work by providing a modified model for measuring the competitiveness of tourism destinations based on competitive performance from a stakeholder perspective. Furthermore, this paper aims to evaluate the sources of relative strengths and weaknesses perceived of a destination. Design/methodology/approach This study uses a quantitative approach to seek opinions of 135 tourism stakeholders. Univariate and bivariate statistical analyses were used to describe the profile of the respondents, quantify the main findings and test the proposed hypotheses. Findings The results highlight the importance of safety in determining the attractiveness of a destination and its significance for the competitiveness of a destination. The strongest indicator of competitiveness is “Core resources and attractions,” while the weakest indicator is “Destination management.” Also, employees in public institutions and in the tourism industry in general have different opinions about competitive tourism destinations for most dimensions. Research limitations/implications Despite the fact that the findings do not consider the demand side, which has a major impact on the destination, they minimize the research gap and contribute to the existing literature review. Practical implications The results are of particular value to stakeholders and destination management responsible for strengthening the competitiveness of tourism destinations. Originality/value The research progressed over previous studies by developing and empirically testing a modified conceptual model for measuring destination competitiveness from a supply-side perspective and recommending improvements for the emerging tourism destinations.

Rebuilding Tourist destinations from Crisis: a comparative Study of Jammu and Kashmir and Assam, India

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Abdul Gani ◽  
Ramjit Singh
Keyword(s):  
Crisis Management ◽  
Jammu And Kashmir ◽  
Content Type ◽  
Tourist Destinations ◽  
Interview Method ◽  
Qualitative Research Design ◽  
Management Plans ◽  
Media Communications ◽  
Tourism Destinations ◽  
Practical Implications

Purpose This study aims to explore the preparedness and the recovery/rebuilding activities or strategies adopted by the respondents during the phases of natural disaster/crisis in Jammu and Kashmir and Assam, India. Design/methodology/approach The qualitative research design was chosen for the study. The interview method was adopted in the present research. The respondents were selected purposefully from the representatives of tourism organizations/destinations management organizations and emergency organizations, i.e. disaster management and hotels experienced by natural disasters, i.e. flood 2014 in Kashmir valley 2019 in Assam states of India. Findings Moderate level of preparedness among the tourism organizations, tourism businesses such as hotels leaves implications for them to enhance the disaster or crisis resilient community. The preparedness programs, efficient social media, communications strategies and development of tourist destinations-specific disaster-related crisis management plans were suggested to enhance disaster resilience. Originality/value The present study is widely contributing to the theory of the vital concepts of crisis management at tourism destinations. This study suggests the practical implications for and suggestions to the industry practitioners, government agencies and researchers to rebuild the tourist destinations from the disaster/crisis and enhance global resilience.

The Development of Knowledge and Information Networks in Tourism Destinations

2009 ◽  
pp. 183-204
Author(s):  
Júlio Da Costa Mendes
Keyword(s):  
Literature Review ◽  
Tourism Industry ◽  
Information Networks ◽  
Public Private Partnerships ◽  
Public And Private ◽  
Customer Needs ◽  
Tourist Destinations ◽  
Tourism Destinations ◽  
The Relationship ◽  
Organisational Level

This chapter looks to analyse new paradigms in the relationship between public and private organisations towards tourism destinations. It proposes new approaches for increased performance both at the competitive and the organisational level. Based on the literature review, this chapter suggests new organisational forms of being and interaction directed at increased customer needs and growing competitiveness on the tourism industry. The development of public-private partnerships and knowledge networking in destinations and in organisations are issues also addressed. Furthermore, the implementation of interorganisational networks in a cooperative environment is important in developing and maintaining an adequate environment with shared objectives and practices in tourist destinations.

Destination image of Indian tourism destinations

2016 ◽  
Vol 28 (3) ◽  
pp. 499-524 ◽  
Author(s):  
Anupriya Kaur ◽  
Abhilasha Chauhan ◽  
Yajulu Medury
Keyword(s):  
Correspondence Analysis ◽  
Destination Image ◽  
Current Position ◽  
Policy Makers ◽  
Content Type ◽  
Tourist Destinations ◽  
The Subject ◽  
Tourism Destinations ◽  
Parking Facilities ◽  
Practical Implications

Purpose – The purpose of this paper is to evaluate tourist destinations’ image based on the attributes obtained from the extant literature using correspondence analysis. Design/methodology/approach – This study is aimed at measuring and illustrating destination image of tourism destinations perceived by domestic tourists. Five tourism destinations – Ooty, Shimla, Manali, Mussoorie and Mount Abu were selected as the subject of the study. Based on a representative sample of 800 respondents from the surveys across destinations, correspondence analysis was employed to illustrate an attribute based comparative analysis of the destination image of the tourist destinations. Findings – Findings reveal that the attribute natural attraction was positively perceived by respondents across all destinations and the attribute infrastructure emerged as an area in need of dire attention. Further, the most dominant attributes which marked destinations’ positioning were – local cuisine and food outlets, hotels and restaurants, famous handicraft and parking facilities. Research limitations/implications – The findings of this study need to be integrated with qualitative studies to explore the underlying reasons for the perceived destination image. Practical implications – These results provide direction to policy makers and practitioners to visualize their destinations’ competitive standing relative to their competitors’ strengths and weaknesses. This tourist-derived intelligence presents an opportunity to take advantage of its current position, or if necessary, optimally reposition itself. Originality/value – This paper documents research that was the first to systematically capture and comparatively illustrate the destination image of Indian tourist destinations.

scholarly journals Health Risk Assessment of Residents in a Tourist City: A Case Study of Nakhon Si Thammarat Province

2021 ◽  
Vol 18 (5) ◽  
Author(s):  
Jenjira KAEWRAT ◽  
Rungruang JANTA
Keyword(s):  
Health Effects ◽  
Public Transportation ◽  
Road Traffic ◽  
Anthropogenic Activities ◽  
Mass Movement ◽  
Ambient Air ◽  
Transportation Systems ◽  
Tourism Industry ◽  
Tourist Destinations ◽  
Local Residents

Nakhon Si Thammarat is one of the most popular tourist destinations among the secondary tourism cities according to economic promotions. The rapid growth of the tourism industry is evidenced by increasing road traffic, especially at weekends, contributing to high nitrogen dioxide (NO2) concentration. The concentration of NO2 was measured in the main tourist destinations of Nakhon Si Thammarat Province. Likewise, health risks from NO2 exposure were also evaluated for the local residents. Air mass movement was applied to indicate risk areas of non-cancer health effects from exposure to NO2. Air samples were collected over 24 hours using a passive sampling technique at 3 areas in the tourist destination on weekdays and weekends during the wet season in 2018 and 2019. Results showed that NO2 concentrations at weekends were 2 - 3 times higher than on weekdays due to increased vehicular traffic. Anthropogenic activities had a greater influence than meteorological conditions on pollutant concentration. The NO2 concentration was within the ambient air quality standard, but toxicological risk quotients for the residents were above the recommended limits for human health. Findings indicated that local residents risked non-cancer health effects from long-term exposure to NO2. Therefore, sensitive residents should avoid outdoor activities on weekends. Moreover, the tourism authority should consider controlling visitor numbers, providing a parking area, and providing public transportation systems to reduce traffic-related pollutants for sustainable tourism in Thailand.

Cross-border regions as potential tourist destinations along the Slovene-Croatian frontier

2010 ◽  
Vol 16 (2) ◽  
pp. 219-228
Author(s):  
Ksenija Vodeb
Keyword(s):  
Economic Performance ◽  
Border Region ◽  
Competitive Advantages ◽  
Regional Competitiveness ◽  
Tourist Destinations ◽  
Border Regions ◽  
Cross Border ◽  
Strategic Approach ◽  
Tourism Destinations ◽  
Tourism Attractions

The competitiveness of border regions is generally lower than that of a country’s interior regions. Typically being areas that mark the end of one entity and the beginning of another, border region demonstrate weaker economic performance. Tourism, as a method of development, provides opportunities to develop destinations in places where tourism attractions and resources, and comparative and competitive advantages, exist. Our research focuses on tourism supply providers in the border regions of Slovenia and Croatia. We assess their attitudes on tourism, regional competitiveness, and potential tourism destinations as the outcome of cooperation between the two countries in the field of tourism. Results indicate the possibility of enhancing competitiveness through a strategic approach to planning and managing cross-border tourism destinations.

scholarly journals Implementation of connection scan algorithm in tourism intermodal transportation journey planner: a case study

2020 ◽  
Vol 4 (2) ◽  
pp. 129-136
Author(s):  
Vertic Eridani Budi Darmawan ◽  
Yuh Wen Chen
Keyword(s):  
Public Transportation ◽  
Information Service ◽  
Transportation Services ◽  
Travel Information ◽  
The Public ◽  
Tourist Destinations ◽  
Suburban Areas ◽  
Transportation Service ◽  
Intercity Travel ◽  
Tourism Destinations

Accessibility to tourist destinations is an important component in a tourism system, especially for natural tourist destinations located in suburban areas. Good linkage of travel information and physical connections with local transportation services for intercity travel can facilitate more people to travel and promote national tourism destinations. This research takes the popular national tourism destinations and their public transportation service in Taiwan as a research object due to the unavailability of integrated public transport information service. Free Independent Travelers (FIT) demand is growing. This research aims to integrate intermodal public transportation information to support FIT by proposing a seamless way journey planner. In this scenario, the journey planner requires timetable data as input. The Connection Scan Algorithm is used to find the earliest arrival time routes at their destinations. This journey planner is built in PHP language and can complement the official tourism travel information website by Tourism Bureau, MOTC. Hence, the FIT could get the quickest routes to reach the destinations without compiling the public transportation information provided independently.

scholarly journals The Lifestyle and Halal Industry Methods with Local Culture: Study of Tourism and Halal Products in Nusa Tenggara Timur 2020

2021 ◽  
Vol 19 (1) ◽  
Author(s):  
Ahmad Bahiej ◽  
Makhrus Munajat ◽  
Diky Faqih Maulana
Keyword(s):  
Qualitative Research ◽  
United Nations ◽  
Field Studies ◽  
Tourism Industry ◽  
Local Culture ◽  
Global Level ◽  
Muslim Community ◽  
Culture Study ◽  
Tourist Destinations ◽  
Tourism Destinations

The development of the tourism industry based on sharia principles has begun to attract the attention of Muslim tourists in various regions, so it needs to manage seriously and professionally. For example, in Labuan Bajo, Nusa Tenggara Timur is designated one of the four priority tourist destinations. So it is necessary to pay attention to the phenomenon that continues to develop at this time both at the local and global level, which makes halal tourism destinations a new alternative for the Muslim community to travel. This research is qualitative research with field studies and uses a legal and juridical sociology approach. By referring to several methods for conducting ijtihad, both individually and collectively, as is done by DSN-MUI with the concept of maslahah mursalah, istihsan or 'urf. The results of the study state that halal tourism is a development that cannot deny. This new concept has a benchmark as stated by the DSN-MUI with the principle of the United Nations provisions. Tourists in halal tourism not limited by differences in ethnicity, religion, race, and between groups. If there are restrictions, it is counterproductive or contrary to the essential nature of Islamic teachings that oriented to rahmatan lil 'alamin. So the halal tourism industry is an expression of the teachings of rahmatan lil 'alamin and a vehicle for friendship between people who are different in various aspects. It hope that halal tourism can develop to meet the needs of Muslim tourists so that they do not only visit conventional tourism, thus creating benefits.

Towards a tourism industry turnaround: the need for a new metric of social success

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Alfonso Vargas-Sanchez
Keyword(s):  
Design Methodology ◽  
Active Role ◽  
Tourism Industry ◽  
Tourism Planning ◽  
Content Type ◽  
Social Success ◽  
Tourism Destinations ◽  
Tourism Governance ◽  
Business As Usual ◽  
Practical Implications

PurposeThis review highlights the need for a tourism industry turnaround combining changes in its governance and in its social success metric.Design/methodology/approachAlthough debate was ongoing before the pandemic with the sustainability approach as the main reference, the crisis caused by the SARS-CoV-2 has multiplied and amplified the voices calling for change in order to counteract the inertia of a return to the pre-pandemic “business as usual” scenario.FindingsThis review led to a proposal that combines a tourism governance framework and its principles, with a conceptualisation of social success and guidelines for building a metric for its measurement.Originality/valueThis resides mainly in a transition from a public–private partnerships (3Ps) model to a new scheme of public–private–people partnership (4Ps). The P for “people” represents the need for an alliance with society to contribute to the recovery and transformation that the tourism industry is currently experiencing. In this process, local communities should be empowered to play an active role in it. In the proposal elaborated, host communities are the focus of its conceptual architecture. To-date, analysis of the application of the 4Ps model to tourism is almost unexplored, despite the significant practical implications of a power re-balancing in decisions related to tourism planning and development. In addition, a social success-driven metric supported at the institutional level will contribute to redefining priorities in tourism destinations'/companies' strategies.

Mobile Travel Apps and Generation Y in Malaysia

2020 ◽  
pp. 186-210
Author(s):  
Yulita Hanum P. Iskandar ◽  
Phoebe Yueng Hee Sia
Keyword(s):  
Generation Y ◽  
Tourism Industry ◽  
Intention To Use ◽  
Competitive Advantages ◽  
Effort Expectancy ◽  
Facilitating Conditions ◽  
Behavioral Intention To Use ◽  
Tourism Organization ◽  
To Receive ◽  
Practical Implications

Modern travelers prefer an easy and enjoyable experience upon travelling. According to several surveys, over 25% of respondents have installed mobile travel apps on their smartphone. Basically, the travel app is used to search and book flights or accommodation, while download and install the app is mainly to receive notification on the updated trip status and also for accessing app offline. Therefore, it's essential for tourism organization to emphasize on traveler preferences and new innovated technology could offer for competitive advantages in tourism industry. Generation Y grew up with technology and it constitutes 44% of population in Malaysia. Therefore, this research is focus on Generation Y in Malaysia, based on the UTAUT2 (Consumer Acceptance and Use of Information Technology) model to explore and predict the factors influencing the intention to use mobile travel apps. A total of 245 questionnaires were distributed to all states in Malaysia. Quantitative data were analyzed using IBM SPSS 22.0 and Smart PLS 3.0 software. The results findings show that performance expectancy has the highest significant relationship on behavioral to use mobile travel apps. It was followed by facilitating conditions and habit. Factors of effort expectancy, social influence, hedonic motivation and price value don't have much effect on individual's behavioral intention to use mobile travel apps. The theoretical, managerial and practical implications of these results are discussed.

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