Can You Hear Me Now? The Communication Challenge

2020 ◽  
pp. 237929812097390
Author(s):  
Jeanie M. Forray ◽  
Melissa J. Knott

Undergraduate students, particularly those with limited experience in business, struggle to appreciate the complexity of organizational communication dynamics. Communication complexities such as role conflict, position power, and individual perception—and their influence on effective communication—are particularly challenging for this population. This article describes a classroom exercise based on the children’s game “Telephone” that connects organizational communication with considerations of role conflict, power and influence tactics, and individual perceptions as they influence engagement with communication involving a new initiative. During the full class reflection and debrief, students identify the connections between their role in the activity and how individual organizational elements and experiences may inform effective communication. Designed for an undergraduate organizational behavior course, the exercise is adaptable to other management topics or levels where communication is a consideration.

2019 ◽  
Author(s):  
Qi Chen ◽  
Jiayao Zhang ◽  
Yan Xu ◽  
Hong Sun ◽  
Zhen Ding

Abstract Background PM 2.5 pollution has become a major public health concern in urban China. Understanding the residents’ individual perceptions toward haze pollution is critical for policymaking and risk communication. However, the perceptions of middle-aged and elderly residents, who particularly vulnerable to haze pollution, are poorly understood. Methods A cross-sectional study of 400 randomly sampled individuals (aged 40 to 90 years) was conducted in Wuxi, a typical PM 2.5 -polluted city. Each participant’s demographic and health information, individual perception and pulmonary function outcomes were collected to explore the relationship between personal characteristics and pulmonary function parameters and perception factors. Results We found that the mean values for controllability (4.99 ± 2.78) and dread of self-risk (6.90 ± 2.45) were the lowest and the highest values, respectively, in our study. Education and average family income were positively related with all individual perception factors, while age was negatively associated. A history of respiratory disease was positively associated with all individual perception factors except controllability . Significant positive associations were observed between PEF (coefficients ranged from 0.18 to 0.22) and FEF75% (coefficients ranged from 0.18 to 0.29) with a variety of individual perception factors. Conclusions There was a lack of concern and knowledge, weak self-protection consciousness and a strong dread of PM 2.5 pollution among the middle-aged and elderly residents in Wuxi. Their individual perceptions were associated with age, education levels, average family income, history of respiratory disease and pulmonary function outcomes. Our findings may help policymakers develop effective policies and communication strategies to mitigate the hazards of haze among older residents.


2020 ◽  
Vol 18 (1) ◽  
pp. 82-92
Author(s):  
F.O. Idumah ◽  
L.A. Orumwense ◽  
F. Awe ◽  
J.N. Irem ◽  
O.A. Abdullahi ◽  
...  

The study assessed carbonated and healthy drinks consumption pattern of the undergraduate students of Obafemi Awolowo University (OAU), IIe –  Ife, Nigeria. Random sampling technique was employed in this study. The study relied on primary data which was collected through questionnaires. Data collected were analyzed using mean and percentages. The total number of respondents was 260 undergraduate students, which comprised 102 males and 158 females. Majority (47.3%) of the respondents were between 17 – 20 years old and were single. It was indicated that majority (49.6%) of the respondents has less than N10,000 as income level from their monthly stipend. The result indicated that the carbonated drinks that the students consume the most were Fanta and Coke. Majority (38.5%) of the respondents consume fruit smoothies while they sometimes (38.8%) consume zobo drink. The result also reveals that zobo drink has the highest percentage (76.2%) of consumption than other healthy drinks. The major factors influencing healthy drinks consumption based on individual perceptions were taste (40.4%), price (38.9%), preferences (36.2%), and  nutritional benefit (35.0%) while price (36.5%), taste (35.8%), preferences (33.5%) and availability on campus (31.5%) were the major factors influencing carbonated drinks consumption based on individual perceptions. It is therefore recommended that the Federal and State Government should ensure proper health education of undergraduates regarding the nutritional benefits of healthy drinks as well as the adverse effects of  carbonated drinks. Keywords: carbonated drinks, healthy drinks, consumption pattern, Obafemi Awolowo University (OAU)


2019 ◽  
Vol 5 (2) ◽  
pp. 172-195 ◽  
Author(s):  
Rommel Salvador ◽  
Atul Teckchandani

Although undergraduate students value preparing themselves for careers that have personal meaning, relatively little curricular attention has been paid to facilitating this goal. In this article, we present a targeted review of the literature on career exploration as a basis for an approach to integrate it into the core undergraduate organizational behavior course offered at most business schools. The approach consists of four components, each consisting of activities that provide opportunities for career exploration. The goal of this approach is to develop a higher level of career adaptability in students, improving their ability to manage career changes and challenges.


2015 ◽  
Vol 11 (2) ◽  
pp. 217-224
Author(s):  
Gina Vega ◽  
Earl Simendinger

Synopsis Carl Woods, a management consultant, experiences a series of frustrating events when trying to replace the mesh sling to a patio chair. Eventually, he realizes that he could organize a coopetitive relationship among the various outdoor furniture companies, each of which provided only a portion of the service he needed. The case tracks Carl's recognition of the opportunity presented by a hole in the market and the consultant's role in the development of coopetition in the Florida outdoor furniture industry. Students are asked to assist Carl in performing the consulting role by developing solutions to the problems that have arisen within the coopetitive group. Research methodology This case has been field researched. Relevant courses and levels The case is suitable for undergraduate students in basic entrepreneurship, small business management, or organizational behavior.


2011 ◽  
Vol 73 (6) ◽  
pp. 342-346 ◽  
Author(s):  
Maria João Fonseca ◽  
Fernando Tavares

This work details a science experiment on garlic's antibiotic properties designed to acquaint high school and introductory-level undergraduate students with concepts such as natural antibiotics, bioactive substances, and biosafety. This activity is optimized to be implemented by teachers with limited experience in laboratory activities and/or in poorly equipped schools. A list of materials is provided, along with safety and procedural instructions, discussion topics, and assessment suggestions.


2020 ◽  
pp. 105256292097217
Author(s):  
Maya Vidovic ◽  
Michelle Hammond ◽  
Jenna Lenhardt ◽  
Michael Palanski ◽  
Joy Olabisi

Two important characteristics of contemporary teamwork are working with colleagues from diverse cultural backgrounds and working in virtual teams. Hence, preparing students to successfully navigate through the business world must include developing these two skills. To investigate learning for both cross-cultural and virtual collaboration, we conducted a cross-cultural virtual team experiential exercise with 635 undergraduate students comprising 189 teams. The exercise was part of Organizational Behavior classes at three university campuses—two in the United States and one in Croatia. Data analysis examining skills development and efficacy demonstrated a significant increase in virtual team efficacy for all students and a significant increase in cross-cultural efficacy for students in Croatia. Qualitative results point to differences in key lessons learned between U.S. and Croatian students, such as communication skills, time management skills, and intensity of the experience. We provide a description of the exercise, lessons learned, and suggestions for future use, including adaptations to smaller class sizes.


2014 ◽  
Vol 115 (7/8) ◽  
pp. 394-404 ◽  
Author(s):  
John M. Budd ◽  
Diane L. Velasquez

Purpose – The purpose of this paper is to present ways for managers to attain the phenomenological attitude. Achieving effective communication in organizations like libraries and information agencies is a difficult challenge. The business literature offers some suggestions, but those fall short. Application of phenomenological methods by managers can help meet the challenge and bring people together around the intended messages. Design/methodology/approach – Of utmost importance to effective communication is transcending what can be called the “natural attitude” in favor of the “phenomenological attitude”. This requires recognition by managers of the unique relationship of self and other, plus the realization that action is intentional (meaning that being conscious means being conscious of something). This paper presents ways for managers to attain the phenomenological attitude. Findings – Phenomenological methods of communicating have the potential to engage and involve everyone in the organization by enabling all to comprehend fully the nature of what is communicated and what is to be accomplished. Originality/value – Phenomenology is seldom applied to organizational communication; this paper demonstrates that it presented the wherewithal to help managers improve the effectiveness of libraries and information agencies.


2021 ◽  
Vol 32 (85) ◽  
pp. 29-45
Author(s):  
Vanderlei dos Santos ◽  
Ilse Maria Beuren ◽  
Leandro Marques

ABSTRACT This study analyzes the impacts of the fair design and use of the budgetary process, from the perspectives of formal and informal justice, on fairness judgments, on budgetary participation, and on managerial performance. Complementarily, it also analyzes the mediating effect. Research on the impacts of budgetary participation on managerial performance presents conflicting and inconclusive evidence. The studies on organizational justice, in turn, mainly focus on individual perceptions of justice, from a descriptive and perceptual perspective, not considering the normative approach, and treating justice rules and fairness judgments as synonymous. That segregation is relevant as it reinforces the importance of the fair design and use of the budgetary process, going beyond considering individual fairness judgments. The research revealed that the fair design and use of the budgetary process influence managerial performance; however, the individual perception of justice (fairness judgments) did not exert a direct influence. These findings are relevant because they highlight the impacts of justice in terms of the effects that a system generates, not only considering individual perceptions. A survey was conducted with a random sample of 110 managers chosen using the LinkedIn social network. For the data analysis, the structural equations modeling technique was applied. The study contributes to the literature that examines behavioral aspects of the relationship between budgetary participation and managerial performance, by seeking to understand in which conditions budgetary participation results in better performance. In this research, these relationships are analyzed in light of the foundations of justice, from the perspective of justice rules and fairness judgments. The evidence suggests that budgetary participation affects managerial performance when it results from the fair design and use of the budgetary process.


2020 ◽  
Author(s):  
Qi Chen ◽  
Jiayao Zhang ◽  
Yan Xu ◽  
Hong Sun ◽  
Zhen Ding

Abstract Background: PM2.5 pollution has become a major public health concern in urban China. Understanding the residents’ individual perceptions toward haze pollution is critical for policymaking and risk communication. However, the perceptions of middle-aged and elderly residents, who particularly vulnerable to haze pollution, are poorly understood. In this study, we aimed to explore their risk perception of haze pollution, and investigating its relationship with health status and pulmonary function parameters. Methods: A cross-sectional study of 400 randomly sampled individuals (aged 40 to 90 years) was conducted in Wuxi, a typical PM2.5-polluted city in Jiangsu Province, China (daily average PM2.5 concentration was 52.73 μg/m3 between 2015-2017). Each participant’s demographic and health information, individual perception and pulmonary function outcomes were collected, and linear models were employed to explore the relationship between personal characteristics and pulmonary function parameters and perception factors. Results: We found that the mean values for controllability (4.99 ± 2.78) and dread of risk to oneself (levels of fear for the haze-related harm to oneself) (6.90 ± 2.45) were the lowest and the highest values, respectively, in our study. Education and average family income were positively related with all individual perception factors, while age was negatively associated. A history of respiratory disease was positively associated with all individual perception factors except controllability. Significant positive associations were observed between PEF (coefficients ranged from 0.18 to 0.22) and FEF75% (coefficients ranged from 0.18 to 0.29) with a variety of individual perception factors. Conclusions: There was a lack of concern and knowledge, weak self-protection consciousness and a strong dread of PM2.5 pollution among the middle-aged and elderly residents in Wuxi. Their individual perceptions were associated with age, education levels, average family income, history of respiratory disease and pulmonary function indexes PEF and FEF75%. Our findings may help policymakers develop effective policies and communication strategies to mitigate the hazards of haze among older residents.


Author(s):  
Fu-Chiang Yang ◽  
Rui-Hsin Kao ◽  
Cheng-Chung Cho

Purpose The purpose of this paper is to examine the causal correlation between the work stress of immigration officers (IOs) and the cross-level effect of social support. Design/methodology/approach A multilevel model was used to analyze the quantitative data obtained from 231 IOs in Taiwan, who served as the research objects. Findings From the results of this study, it was found that a positive significant relationship existed between role conflict and work stress, as well as between work stress and job burnout. Also, cross-level context and moderating effect for the relationship between social support and work stress, as well as between social support, work stress and job burnout were obtained. Originality/value This study only considered IOs in airports and ports. Therefore, it is necessary to determine if other topics of organizational behavior, such as the leadership of supervisors, organizational climate and work values of IOs, have a positive moderating effect. In this regard, it is recommended that a longitudinal study should be conducted in the future.


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