scholarly journals What is the role of cultural competence in ethnic minority consumer engagement? An analysis in community healthcare

Author(s):  
Reema Harrison ◽  
Merrilyn Walton ◽  
Ashfaq Chauhan ◽  
Elizabeth Manias ◽  
Upma Chitkara ◽  
...  

Abstract Background Effective patient engagement has been associated with high quality health care. There is a dearth of evidence around effective engagement with consumers from ethnic minority backgrounds; specifically in relation to the role of cultural competence amongst healthcare professionals in effective engagement with consumers from ethnic minority backgrounds. To address this knowledge gap, we analysed the role of cultural competence in the consumer engagement approaches taken by community healthcare professionals working with consumers from ethnic minority backgrounds. Methods Semi-structured individual interviews were conducted with 21 healthcare professionals employed across four community healthcare and affiliated services in four local government areas in Australia. Results Adopting patient-centric approaches (that seek to understand and be responsive to the patient as an individual) featured as an underpinning theme that transcended other emerging themes. Recognition of diversity within communities and individuals in those communities, all with their own story, was described as pivotal to effective engagement. This was encapsulated in the theme of Cultural standpoints and personal context that contained four further themes of: (1) Build foundations of trust and respect; (2) Diversify communication channels; (3) Generate system, service and community partnerships; (4) Take the time. Conclusion Our findings indicate that cultural competence and effective consumer engagement are closely linked in ethnic minority populations. Embedding cultural competence as a health system, service and professional capability is therefore critical to ensure equitable healthcare quality for consumers from all ethnic backgrounds.

PEDIATRICS ◽  
1995 ◽  
Vol 96 (4) ◽  
pp. 850-851
Author(s):  
Howard A. Pearson

Dr Elsa Stone, in her usual organized and lucid fashion, has presented the case for inclusion of pediatric nurse practitioners (PNPs) in private pediatric practices. She bases her conclusions on her nearly 10 years of positive experience with a PNP in her own practice in Connecticut. Dr Stone describes the PNP population and demography, describes the training curriculum of PNPs, and discusses the scope of work of these individuals. She concludes that "there is substantial evidence that PNPs provide quality health care and that collaborative teams of pediatricians and PNPs can provide high-quality, cost-effective care to a broader spectrum of children than can be served by either profession alone." The American Academy of Pediatrics (AAP) has insisted for several years that there is a shortage of pediatricians to meet the expanding needs of the children of the United States. Furthermore, pediatricians—because of system changes—will be expected increasingly to provide a variety of time-intensive services. Dr Stone believes that many of these services can be well provided by PNPs. Within the AAP, there have been some concerns about the role of PNPs. Of particular worry seems to be the possibility that PNPs might decide to practice independently, leading to a lower quality of care for their patients. Less often stated, but clearly an issue, is that PNPs are viewed by some pediatricians as potential competitors. Dr Stone's demographic analysis of what PNPs are currently doing is relevant to these concerns. One third of PNPs work in private pediatric practices or health maintenance organizations.


2020 ◽  
Vol 20 (1) ◽  
Author(s):  
Yafei Si ◽  
Zhongliang Zhou ◽  
Min Su ◽  
Han Hu ◽  
Zesen Yang ◽  
...  

Abstract Background Doing “more” in healthcare can be a major threat to the delivery of high-quality health care. It is important to identify the supplier-induced demand (SID) of health care. This study aims to test SID hypothesis by comparing health care utilization among patients affiliated with healthcare professionals and their counterpart patients not affiliated with healthcare professionals. Methods We used coarsened exact matching to compare the health care utilization and expenditure between patients affiliated and not affiliated with healthcare professionals. Using cross-sectional data of the China Labour-force Dynamics Survey (CLDS) in 2014, we identified 806 patients affiliated with healthcare professionals and 22,788 patients not affiliated with healthcare professionals. The main outcomes were outpatient proportion and expenditure as well as inpatient proportion and expenditure. Results The matched outpatient proportion of patients not affiliated with healthcare professionals was 0.6% higher (P = 0.754) than that of their counterparts, and the matched inpatient proportion was 1.1% lower (P = 0.167). Patients not affiliated with healthcare professionals paid significantly more (680 CNY or 111 USD, P < 0.001) than their counterparts did per outpatient visit (1126 CNY [95% CI 885–1368] vs. 446 CNY [95% CI 248–643]), while patients not affiliated with healthcare professionals paid insignificantly less (2061 CNY or 336 USD, P = 0.751) than their counterparts did per inpatient visit (15583 CNY [95% CI 12052–19115] vs. 17645 CNY [95% CI 4884–30406]). Conclusion Our results lend support to the SID hypothesis and highlight the need for policies to address the large outpatient care expenses among patients not affiliated with healthcare professionals. Our study also suggests that as the public becomes more informed, the demand of health care may persist while heath care expenditure per outpatient visit may decline sharply due to the weakened SID. To address misbehaviors and contain health care costs, it is important to realign provider incentives.


Global Policy ◽  
2016 ◽  
Vol 8 ◽  
pp. 46-59
Author(s):  
Mackenzie Mills ◽  
Nicola Boekstein ◽  
Maxine Mackintosh ◽  
Panos Kanavos

PEDIATRICS ◽  
1991 ◽  
Vol 87 (3) ◽  
pp. 401-409
Author(s):  

The pediatrician now and in the future should be recognized as the specialist specifically trained to provide comprehensive, coordinated health care to infants, children, adolescents, and young adults throughout growth and development. This care, which can be described as primary care, encompasses problems of Level I, II, and III complexity. Although the majority of the pediatrician's practice time will be devoted to Level I and Level II services, the actual mix of a pediatrician's practice will be influenced by practice location, individual training, competency, interest, and the financial structure of the pediatric practice. The pediatrician will work with multiprofessional teams to coordinate and supervise comprehensive family-centered care for the child with multiple handicaps. The pediatrician should provide consultation to other physicians and various community child care programs. The trend toward group practice will continue. The increasing number of women in pediatrics and the desire of almost all physicians for a more balanced lifestyle will enhance group practice (part-time and shared). Pediatrics lends itself especially well to this type of care. Shared overhead and expenses will decrease costs and may allow for specialized care by individuals within the group—a development that will enhance the competency of the group as a whole and individual practice satisfaction. To ensure access of sophisticated medical knowledge and technology to all children, the number of pediatric subspecialists will continue to increase. Because of continued emphasis on education and research, most subspecialists will be located in tertiary care teaching centers, although multisystem subspecialists may also work in primary care settings. Pediatric subspecialists should diagnose and treat patients with complex illnesses and, after developing an ongoing therapeutic plan, return them to their pediatricians for ongoing care. A significant portion of the subspecialist's time should be spent in research. Enhanced networks of patient referral and regionalization of tertiary care should be encouraged to provide cost-effective care to the relatively small number of pediatric patients with complex diseases. New patterns of coordinated health care delivery for children should be considered. Currently, there is a debate about whether or not we are training too many or too few pediatricians to meet the health needs of children in the United States. The following facts should be considered: A. A large number of American children receive no health care. With better access to care, there will be an increased demand for practicing pediatricians. B. The management of increasingly complex biomedical and psychosocial disorders by pediatricians requires extended professional time and knowledge. C. An increasing number of adolescents will be seen by pediatricians. D. Increased knowledge and technological support for diagnosis and treatment of complex pediatric diseases will require the services of pediatric subspecialists in addition to pediatricians providing primary care. E. The increasing demand for a healthier lifestyle for both men and women will result in more realistic working hours for pediatricians. Consideration of these factors leads to the conclusion that there will be a need for increasing numbers of pediatricians involved in pediatric care in the next decade. Pediatricians and pediatric subspecialists have a common interest in the health and welfare of children. This should be the basis for further discussion by all pediatricians about child health needs and the type of delivery system that will provide quality health care to all children. Professional organizations interested in child health, such as the American Academy of Pediatrics and the pediatric research societies, should continue to monitor all issues related to children's access to health care, the quality of care, and the practice of pediatrics. With such monitoring and evaluation, rational decisions can be made about the number of pediatricians and subspecialists needed to provide comprehensive, quality health care. Dialogue must continue between practicing pediatricians and the academic community to ensure the relevancy of pediatric training programs in preparing pediatricians to deliver high-quality care to all children. Ongoing evaluation and research will be needed to define the role of the pediatrician and pediatric subspecialist further in meeting the future health needs of children of this nation.


Author(s):  
Shailesh Narayan Khekale ◽  
R Askhedkar ◽  
R H Parikh ◽  
Devesh Dattatraya Gosavi

ABSTRACTObjectives: To study the role of time study in the emergency department (ED) of an Indian hospital for quality health care. For that, an observationalcross-sectional time study was conducted at the casualty department of largest hospitals situated at central India.Methods: Systemic random sampling method is used to select the patients attending the ED. Following parameters and procedure were observedduring time study in the casualty department. Patient shifting on bed in ED, patient attending by nursing staff, patient attending and treatment bycasualty medical officer (CMO), waiting time for intensivist, diagnostic procedure, waiting time for bed and after the availability of bed, patient wasshifted to Intensive Coronary Care Unit (ICCU)/Intensive Care Unit (ICU)/ward.Results: Waiting times are observed which are of five types such as waiting for ward boy, CMO, intensivist, diagnostic procedure, and for bed in ICCUor ICU or ward.Conclusion: Result of this time and motion study shows that after the entry of the patient in the ED, he or she is subjected to different kinds of waitslike for ward boy, intensivist, diagnostic tests, bed in ICCU or ICU or ward. Out of this, wait for intensivist and for bed are very important for the overalltreatment of the patient. The hospital should aim at reducing these waits by proper management. This study focuses scope for the improvements inpatient waiting time which is the important contributor of the patient satisfaction.Keywords: Time study, Motion study, Waiting line model.


2011 ◽  
Vol 2011 ◽  
pp. 1-11 ◽  
Author(s):  
Lie-Hang Shen ◽  
Yu-Chin Tseng ◽  
Mei-Hsiu Liao ◽  
Ying-Kai Fu

Neuropsychiatric disorders are becoming a major socioeconomic burden to modern society. In recent years, a dramatic expansion of tools has facilitated the study of the molecular basis of neuropsychiatric disorders. Molecular imaging has enabled the noninvasive characterization and quantification of biological processes at the cellular, tissue, and organism levels in intact living subjects. This technology has revolutionized the practice of medicine and has become critical to quality health care. New advances in research on molecular imaging hold promise for personalized medicine in neuropsychiatric disorders, with adjusted therapeutic doses, predictable responses, reduced adverse drug reactions, early diagnosis, and personal health planning. In this paper, we discuss the development of radiotracers for imaging dopaminergic, serotonergic, and noradrenergic systems and β-amyloid plaques. We will underline the role of molecular imaging technologies in various neuropsychiatric disorders, describe their unique strengths and limitations, and suggest future directions in the diagnosis and management of neuropsychiatric disorders.


2016 ◽  
Vol 22 (1) ◽  
pp. 5-10 ◽  
Author(s):  
Dorothy L. Powell

In our nation of rapidly growing diversity and increasing cross-cultural interactions, cultural competence has been recognized as critical for reducing health disparities and improving access to high-quality health care. However, more than a decade of experience in establishing, developing, and implementing cultural immersion programs for nursing students in the United States and in developing countries has convinced this scholar that although cultural competence is of critical importance, many other factors need to be examined and kept in mind as we continue to take on the monumental challenge of eliminating health disparities. This article presents the background and context of current efforts to eliminate health disparities and points out some other key considerations that will be vital in achieving the desired outcome.


Sexual Health ◽  
2018 ◽  
Vol 15 (2) ◽  
pp. 167 ◽  
Author(s):  
Mark O'Reilly

This case discusses a gay male participating in sexualised drug use. It raises several important issues and strengthens the case for routine screening for sexualised drug use in men who have sex with men so that healthcare professionals can provide better-informed and higher-quality health care to this population.


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