Non-Profit Outsourcing in Tourism

Servis plus ◽  
10.12737/3899 ◽  
2014 ◽  
Vol 8 (2) ◽  
pp. 91-97
Author(s):  
Зинаида Петрачкова ◽  
Zinaida Petrachkova

The article provides a definition of non-profit organizations and reveals the essence of nоn-profit outsourcing in the sphere of tourism, an aspect not dealt with before. The author proposes two categories of non-profit organizations: tourist information centers and self-regulated organizations, which are in a position to act as outsourcers and perform a number of functions on behalf of tourist companies, thus, promoting the development on internal, in- and out-bound tourism. The author charts the relationship inside and among self-regulated organizations operating in the tourist sector.

2021 ◽  
pp. 80-100
Author(s):  
V. M. NOVIKOV

There is a steady trend in the wide range of literature on the study of institutions: the definition of theoretical judgments often does not coincide and is not combined with the definition of general connections and patterns, which leads to ignoring the principle of systematic analysis of socio-economic processes. Indirectly, this means the priority of the random (individual) over the whole and general. Meanwhile, the concept of an institution correlates with the specific content of a phenomenon or process and is supplemented by a generalized and systematic approach. The study of such an urgent problem of the market economy as institutional choice through non-profit organizations requires the extension of the analysis not only to governmental but also to non-governmental structures, which are an element of the whole. In this regard, the article provides a historical overview of the development of nonprofit organizations and charitable activities as a large-scale social phenomenon, which made it possible to draw attention to the possibility of using the experience of past years for the purposeful organization of non-state institutions of charity, including by improving social partnerships. Analysis of the current state of non-profit organizations in Ukraine, despite the growth in their number, shows a decrease in the volume of charitable activities. In recent years, the country has taken certain steps to improve charity. However, this is not enough. The institutional environment for philanthropy needs to be improved. The solution to this problem is possible with the active influence of the state on the management of non-commercial activities. Improving the tools of functioning, financing, as well as increasing attention to the development of statistics in this area of activity is considered relevant. In this regard, the purpose of the article is to identify pressing issues and ways to improve charitable organizations. The solution to this problem is possible with the active influence of the state on the management of non-profit activities. The development of the institutional framework of the nonprofit sector of the economy means the improvement of financial reporting, greater openness of charitable organizations, streamlining of their legal relations, liberalized taxation and strengthened control over the activities of non-profit organizations. The article pays special attention to the problem of accumulation and distribution of charitable funds. The potential of charitable organizations can be expanded by shifting the focus of their regulation away from predominantly corporate to regional administration, which increases the importance of the institution of partnership in the development of charity. The article uses historical and logical methods, which allowed to study the formation and development of non-profit organizations in the evolutionary aspect.


Author(s):  
Adella Adiningtyas ◽  
Aida Vitayala S Hubeis ◽  
Dwi Retno Hapsari

Non-profit organizations engaged in environmental issues has been increasingly recognized by many people. The success of non-profit organizations that pursued by increasing the positive image obtained from media relations. This study aimed to analyze the strategy of Public Relations (PR) WWF-Indonesia in improving the image of the organization. This study was conducted with a quantitative approach and qualitative approach. The method used is survay on two student organizations Bogor Agricultural University who worked with WWF-Indonesia, they are from Fisheries Diving Club (FDC) and the Association of Student Interest in Sciences of Communication and Community Development (HIMASIERA). Data analysis included Spearman Rank test and Chi Square used to look at the relationship between PR strategy with the image of a non-profit organization. The results of the study, namely: 1) there is a relationship between individual characteristics with the image of a company that is formed; 2) there is a relationship between the public relation activities undertaken by the company's image.Keywords: environmental issue, media relation, student organizations ------------------------------------------------------------------------------------------ABSTRAKOrganisasi nirlaba yang bergerak di isu-isu lingkungan telah semakin diakui oleh banyak orang. Keberhasilan organisasi nirlaba yang dikejar dengan meningkatkan citra positif yang diperoleh dari hubungan media. Penelitian ini bertujuan untuk menganalisis strategi hubungan masyarakat WWF-Indonesia dalam meningkatkan citra organisasi. Penelitian ini dilakukan dengan pendekatan kuantitatif dan pendekatan kualitatif. Metode yang digunakan adalah survai pada dua organisasi mahasiswa Institut Pertanian Bogor yang bekerja dengan WWF-Indonesia yang berasal dari Fisheries Diving Club (FDC) dan Asosiasi Mahasiswa Peminat Ilmu Komunikasi dan Pengembangan Masyarakat (HIMASIERA). Analisis data termasuk uji Rank Spearman dan Chi Square, digunakan untuk melihat hubungan antara strategi PR dengan citra sebuah organisasi nirlaba. Hasil studi, yaitu: 1) terdapat hubungan antara karakteristik individu dengan citra perusahaan yang terbentuk; 2) ada hubungan antara kegiatan hubungan masyarakat yang dilakukan oleh citra perusahaan.Kata kunci: isu lingkungan, hubungan media, organisasi mahasiswa


2014 ◽  
Vol 8 (3) ◽  
pp. 397-417 ◽  
Author(s):  
Tracy Tsui-Hsu Tsai ◽  
Arthur Jing Lin

Purpose – The purpose of this paper is to survey volunteers and full-time employees in international non-profit organizations (NPOs) and explore the relationships among psychological contract (PC), organizational citizenship behavior (OCB) and organizational performance (OP). Design/methodology/approach – Using 573 usable responses, a linear structural equation model (SEM) was developed to examine the relationships. Findings – The results demonstrate significant positive relationships between PC and OCB, OCB and OP and PC and OP. They also show the mediating effect of OCB on the relationship between PC and OP. Research limitations/implications – Beside mediation effect, OCB and other variables might exert significant moderation effect on the relationship between PC and OP. Companies could conduct longitudinal studies to examine the changes of PC and OCB impacts on OP. Practical implications – Companies pursuing Chinese market should cooperate with NPOs in multiple ways including marketing for philanthropic purposes, supporting volunteer services and sponsoring the NPO. This way the company’s image will improve and its business will expand among its Chinese clientele. Originality/value – Budget concerns often force NPOs to downsize full-time staff, making considerable portion of their operations rely on a large number of volunteers. This study offers practical guidelines for NPOs to effectively entice and support both volunteers and employees for achieving its organizational goals.


Author(s):  
Margot Liatira Nikolaou ◽  
Charalampos Platis ◽  
Emmanouil Zoulias ◽  
Panagiotis Gorezis

High Performance Work Practices (HPWP) has not been sufficiently investigated in the frame of Non-profit Organizations. At the same time the need of NPOs for satisfied employees keeps rising, because of the increased demand for their services, especially in the health care sector. The purpose of this thesis is to investigate the relationship between HPWP and the mediation of Work Passion. The survey was based on a quantitative methodological approach, with the use of questionnaires, and the sample was constituted of 125 employees of health and mental health Non-profit Organizations based in Athens. The statistical analysis was implemented with the use of IBM SPSS Statistics 20. It was shown that HPWP are positively related to Work Passion. The implementation of High-Performance Work Practices and the recruitment of employees who share common values with the organization can contribute significantly in this direction, since they are related to higher career satisfaction, through the increase of employee’s work passion.


Author(s):  
Kavita Chaddha

The chapter starts with the definition of marketing and its role in non-profit organizations like Library and Information Centers (LICs). Barriers to marketing of Library and Information Products and Services (LIPS) are discussed along with Dr. Ranganathan's Five Laws of Library Science and their impact on marketing of LIPS. The basics of marketing mix are analyzed as to how the librarians can apply innovative methods using the extended marketing mix or the “Seven Ps” for marketing of LIPS, which in the end fulfills the ultimate goal of the parent institution. The chapter concludes with suggested measures for innovation by libraries in emerging economies.


2020 ◽  
Vol 2020 (3) ◽  
pp. 182-199
Author(s):  
Margarita Vasyunina

Social entrepreneurship is a developing economic and social phenomenon that needs scientific interpretation and solid legal framework. Russian and foreign researchers are actively discussing the content, boundaries, determinants of social entrepreneurship. The article examines modern approaches to the definition of social entrepreneurship, summarizes the typology of social enterprises, analyzes the characteristics of socially oriented non-profit organizations. The author gives a description of socially oriented non-profit organizations in the Russian Federation, points to the legitimacy of these organizations as a public service and recipients of government preferences and presents the reflections on the exclusion of government institutions from social entrepreneurship.


2018 ◽  
Vol 1 (1) ◽  
pp. 1-14
Author(s):  
Aigboje Joseph Ekhayemhe ◽  
Susan Oguzie

This study examines the relationship between rewards and employee’s motivation in four selected non-profit organizations in Abuja, Nigeria. The employees of the four organizations (Action Aid Nigeria, African Development Foundation (ADF), African Youth Growth Foundation (AYGF) and Think Nigeria First Initiative) were taken as sample of the study. The objectives of this study were to find out the relationship between rewards and employees’ performance in the non-profit organizations in Abuja, Nigeria and also to ascertain the extent to which both intrinsic and extrinsic rewards impact on employees' performance. Self-designed questionnaire was used for data collection.180 questionnaires were distributed and 154 were returned, hence the response rate was 83.2%. The data was analyzed using the techniques of rank correlation coefficient and multiple regression analysis. All the findings were tested at 0.01 and 0.05 level of significance. The result concludes that there is a direct relationship between extrinsic rewards and employee’s motivation. However, intrinsic rewards found an insignificant impact on employee motivation.


2012 ◽  
Vol 601 ◽  
pp. 599-605
Author(s):  
David Chien Liang Kuo ◽  
Adam W.C. Liao ◽  
Morca M.Y. Tsai

The purpose of this study is to test the moderating effect of usage experience on antecedents to customer satisfaction, as well as that on the relationship between satisfaction and loyalty. A survey (n=1,092) was conducted on members from one of the biggest websites for non-profit barter market services in Taiwan. Our results show that the relationship among service quality, customer satisfaction and loyalty differ for consumers with more usage experience and those with less usage experience. Implications indicate that non-profit organizations that plan to offer web services should develop and provide services to high- and low-experience customers with different focus and strategy. In particular, they may start with their innovation and improvement for enhancing service assurance and reliability. In contrast, issues relevant to service delivery and other quality dimensions may regard as design topics for retaining experienced customers.


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