scholarly journals Measuring Quality in Indian VET Institutions: Development Steps Towards a Framework Adapted to the National Context

Author(s):  
Muthuveeran Ramasamy ◽  
Julia Regel ◽  
Harshil Sharma ◽  
Anjana Rajagopalan ◽  
Matthias Pilz

Purpose: Purpose: The quality of vocational education and training (VET) processes plays an important role in international education policies and research. In India, issues of quality came into focus in recent years due to an increased demand for skilled workers, and continuing challenges in the area of quality of VET. Existing quality assurance mechanisms of VET in India are characterised by a lack of comprehensiveness and uniform standards. This paper addresses the contextualised development of an Indian-specific approach for quality measurement. It centres on following research question: Which quality areas, criteria and related indicators are of relevance for measuring quality comprehensively? Approach: Design-based research substantiates the research objective, which is to develop a model that is theoretically and technically sound, as well as adapted to the national context. The question of how to create "cultural-fit" was essential for the research process illustrated in this paper. Starting point for the development of the approach was to build a structured review, and following analysis, with reference to existing models and approaches to quality management. The initial search examined national and international academic sources for quality management in business and education, as well as governmental sources for quality management strategies in VET. A significant number of models were selected, based on inclusion criteria, and these models were aggregated to provide a source for a first own conception of an approach. Results: Quality dimensions and criteria were collected and identified with reference to distribution across models. In total, seven major quality areas are identified, namely Institutional Sphere and Context; Personnel; Educational Planning, Provision and Assessment; Learning and Teaching; Leadership and School Management; Industry Linkage and Learner Achievements. In addition, 40 quality criteria are determined under these major quality fields, and relevant quantitative and qualitative sub-indicators for measurement are derived. Conclusion: The actual results will be a basis for the following pilot-based implementation in India. The model can provide meaningful feedback and data-based recommendations for continuous improvement of the Indian VET system and may furthermore provide for a reflected and contextually adapted implementation in other countries. 

2017 ◽  
Vol 11 (2) ◽  
pp. 277-292
Author(s):  
Aep Kusnawan ◽  
Arif Rahman ◽  
Dede Lukman ◽  
Encep Dulwahab

Hajj guidance group (KBIH) in Indonesia, still limited to quantity and have been not yet met the quality. One indication of the lack of quality of the KBIH is the quality management of inputs, namely the applied inputs and inputs of expectation. With good input and good, it can produce an out put that as expected. This study aims to determine the quality management of pilgrimage inputs by KBIH in Indonesia, represented by three regions, West Java, DKI Jakarta and South Sumatra. The method used in this research is case study with qualitative approach. This study shows that quality management for one dimension of input, especially in KBIH has not met the quality management standard. Implementation and embodiment is still limited to ideas, wishful thinking, and not conceptualized well. The results of this study have an impact on how the quality management of KBIH input in Indonesia should be implemented, so that with good input in KBIH, KBIH can improve the quality of Hajj in Indonesia. Input is a starting point in a quality assurance process, not to be ignored, underestimated, and considered not one of the important parts of quality management of its existence.Kelompok Bimbingan Ibadah Haji (KBIH) yang banyak berdiri di Indonesia, masih sebatas kuantitas belum memenuhi kualitas. Salah satu indikasi melihat kurangnya kualitas KBIH ialah pada manajemen mutu input, yaitu input terapan maupun input harapan. Dengan input yang baik dan bagus, maka bisa menghasilkan out put yang sesuai harapan. Penelitian ini bertujuan untuk mengetahui manajemen mutu input penyelenggaraan haji oleh KBIH di Indonesia, yang diwakili tiga wilayah, Jawa Barat, DKI Jakarta dan Sumatera Selatan. Metode yang digunakan dalam penelitian ini adalah studi kasus dengan pendekatan kualitatif. Penelitian ini memperlihatkan bahwa manajemen mutu untuk satu dimensi input, khususnya di KBIH belum memenuhi standar manajemen mutu. Pelaksanaan dan perwujudannya masih sebatas ide, angan-angan, dan belum terkonsep dengan baik. Hasil penelitian ini berdampak pada bagaimana manajemen mutu input KBIH di Indonesia seharusnya diimplementasikan, sehingga dengan input yang baik dalam KBIH, KBIH bisa meningkatkan kualitas penyelenggaraan ibadah haji di Indonesia. Input merupakan starting point dalam sebuah proses jaminan mutu, jangan sampai diabaikan, disepelekan, dan dianggap bukan salah satu bagian manajemen mutu yang penting keberadaannya.


Author(s):  
Nithikul Nimkulrat

This article aims to discuss the position of art and design artifacts, and their creation, in a practice-led research process.  Two creative productions and exhibitions featuring my textile artifacts were intentionally carried out in order to tackle a specific research problem, and these will be examined here as case studies.  These cases cover the production and exhibition of two sets of artworks, named Seeing Paper and Paper World, that were created as part of my completed doctoral research entitled Paperness: Expressive Material inTextile Art from an Artist’s Viewpoint. The study examined the relationship between a physical material and artistic expression in textile art and design.  Both cases exemplify the roles of creative productions and artifacts situated in the process of inquiry.  Throughout a practice-led research process, art and design artifacts can serve as inputs into knowledge production and as outputs for knowledge communication.  As inputs, both art productions and artifacts can be the starting point of a research project from which the research question is formulated.  They can also provide data for analysis from which knowledge is constructed.  Asoutputs, artifacts can indicate whether the research problem requires reformulation, demonstrate the experiential knowledge of the creative process, and strengthen the findings articulated in the written output.  Creative practice in a research context can contribute to generating or enhancing the knowledge which is embedded in the practice and embodied by the practitioner.  This knowledge or insight can be obtained from the artist creating the artifact, the artifact created, the process of making it, and the culture in which it is produced and viewed or used, all taking place at different stages of a research process.


Author(s):  
Michael Gessler ◽  
Falk Howe

The "Riga Conclusions" of the European Ministries of Education of 22 June 2015 for the orientation of vocational education and training in Europe are promoting work-based learning as one of five "medium-term deliverables" for the next five years. But: How should and can work-based teaching and learning be designed? Our approach was developed within the German Dual VET System. Therefore it is not surprising that the work reality is for us the major principle for designing curricula and learning settings. As a starting point for developing didactical measures in the field of vocational education and training it is crucial in this approach to identify practices, routines and experiences of skilled workers that are experts for what they are doing. What are those people doing when handling a task, how are they acting, what work objects and tools are they operating with, and what requirements do they have to be aware of? To answer these kinds of questions, the real work in practice must be explored. A useful approach for doing this is a vocational work process analysis. The next step comprises developing a workbased learning project for the classroom. These two steps, vocational work process analysis and work-based learning projects, build the core of the article and enable a grounded work-based learning. Additional the changing priorities of curriculum design in the last century are introduced to reach a better understanding of the background and the actual work-oriented focus in German Dual VET. Our key proposition is: If work-based learning in vocational schools is wanted, the gap between the reality of work and the formal learning settings has to be closed. //


2021 ◽  
Vol 8 (11) ◽  
pp. 5785-5794
Author(s):  
Sharifa Mbagga ◽  
Prof. Joseph Malusu ◽  
Dr. Eugene Lyamtane

Tourism and hospitality sector in Tanzania contributes to 18 percent of the Gross Domestic Product (GDP) and about 10 percent employment rate in the country. However, industry professionals are complaining about the quality of human resource from training institutions. While some authors have addressed the quality of human resources in relation to graduates’ skills possession using the managers, trainers and the nature of services they render, the researcher could not find a study that has addressed the issue in relation to programme design from the trainers, heads of department and hotel managers. This study was set to answer the main research question: How is VET hospitality programme designed to contribute to skills development among the graduates in Arusha region? The study employed convergent design to assess VET hospitality programme design in developing skills among the graduates. Participants were obtained through simple random sampling of training institutions and purposive sampling of hotels belonging to HAT in Arusha region. Data were collected through semi structured interview with the hotel managers and heads of department, structured interview with the trainers and content analysis of programme document. Data were analyzed by transcription of data from the interviews. Programme activities were used to analyze the collected data and used for data interpretation. Interpretation and discussion of data analysis results were summarized and compared with the reviewed literature and theories. The findings for this study indicated that VET programme for Food and Beverages Service and Sales and Front Office Operations are well designed to enhance skills development among the graduates and if well implemented should lead to the acquisition of hospitality knowledge, skills, values and attitudes. English and communication skills, as a supporting course needs to be structured for implementers to understand designated learning outcomes, learning activities, teaching and training methods and assessment activities.


2016 ◽  
Vol 14 (4) ◽  
pp. 304-314 ◽  
Author(s):  
Michael Pitt ◽  
Dominique Cannavina ◽  
Raha Sulaiman ◽  
Norhayati Mahyuddin ◽  
Cenlang Wu

Purpose To optimize hotel maintenance works, planned and reactive techniques are required which efficiently and effectively engage with the commercial and regulatory requirements of hotel operators and maintenance managers. The purposes of this study are to identify the constraints and challenges of hotel maintenance from the viewpoints of key stakeholders and to determine the strategies and processes employed in maintenance to overcome them. Design/methodology/approach The study focuses on five and four star hotels in Sanya of the Hainan Province. Eight face-to-face interviews were conducted in conjunction with 50 questionnaires, which were distributed to senior hotel operators and maintenance managers. Findings Maintenance management strategies are collaborative, with input from multiple stakeholders. Partial outsourcing is extremely common, being employed as a way of lowering operating costs and saving time while also meeting governmental statutory and regulatory requirements for some mechanical and electrical services. Availability of skilled workers, types of systems being serviced and the availability of specialist materials and tools were all found to influence the viability and effectiveness of in-house maintenance as discrete from outsourced maintenance. In reality, the challenges can include a lack of labor training and relatively lower quality of materials or energy efficiency requirements, especially in Sanya’s hotel industry. Originality/value The aim of this research was primarily focused on identifying the present maintenance statuses and strategies in hotels while determining the factors which result in a favorable bias toward a successful hotel maintenance management. Factors that affect hotel operators’ and maintenance managers’ decisions were identified and their influences quantified. The difficulties faced by hotels in implementing maintenance strategies were ratiocinated and stated to investigate those issues more deeply.


Author(s):  
Olga Fleitlikh ◽  

The relevance of the study of personal self-determination is evident in a changing society, as societal crises determine personal crises. Scientific publications demonstrate a tendency to increasingly operate such a construct as ‘mindset’, the essence of which is reduced to a view of reality based on the subjective experience of the individual. Researchers describe a process of active transformation of this construct under the influence of ideas of self-awareness. In this sense, mindset becomes one of main determinants of personal identity. The research question that became the starting point of the study concerns the role of the subjectively perceived environment in the experience of human psychological well-being. Correlation, variance and multiple regression analyses as well as mathematical statistics methods were used to process the data. As a result of the study, the assumption that there are statistically significant links between the level of stigmatisation assigned and quality of life in the world-image structure of transgender people was confirmed. The sources and forms of social support that emerged as leading for the study sample determine high levels of self-stig matisation. The more deeply stigmatising attitudes permeate the personality structure and are appropriated by the individual, the lower the transgender person’s assessment of their psychological well-being. People with different levels of self-stigmatisation experience only two criteria for psychological well-being differently, rather than all of its components. Stigmatisation impairs a transgender person’s social adjustment and leads to a decreased quality of life, linked, in our view, to the basic assumptions regarding security upon which the individual relies to shape the world.


Author(s):  
Francislê Neri de Souza ◽  
Dayse Neri ◽  
António Costa

Research is based on a constant questioning process. All researchers should ask questions in every research phase, what is read, the research design definition, data analysed and the way they are discussed and how their conclusions are drawn. It is generally accepted that to start scientific research, irrespectively of the area of expertise, the starting point is the drafting of one or more research questions, ordinarily known as a research problem. However, for many, starting with a research programme, the idea of formulating one is always a challenge. Some do not know where to start and question whether the question is well formulated. Given these issues, this paper aims to clarify and reinforce the importance of formulating the research problem and/or question, where to get inspiration for its compilation, what are the steps to be followed for its refinement and what is its usefulness during the research process. We also intend to recommend the use of some software packages that may assist the researcher, during questioning in other research phases, and thus maintain internal coherence throughout the research, as well as obtain an answer to the research question.


2021 ◽  
Author(s):  
Tobias Krick

Abstract Background: The evaluation of digital nursing technologies (DNT) plays a major role in gaining knowledge into certain aspects of a technology such as acceptance, effectiveness, or efficiency. Evaluation frameworks can help to classify the success or failure of a DNT or to further develop the technology. In general, there are many different evaluation frameworks in the literature that provide overviews of a wide variety of aspects, which makes this a highly diverse field and raises the question of how to select a suitable framework. The aim of this article is to provide transparency on existing comprehensive evaluation frameworks that can be applied to the field of DNT and to conduct a detailed analysis and assessment of these frameworks to guide field researchers. Methods: A three components search process was conducted to identify relevant frameworks. (1) A systematic literature search in PubMed; a narrative review (2) and (3) expert consultations. Data related to the frameworks evaluation areas, purpose, perspectives, and success definitions were extracted. Quality criteria were developed in an expert workshop and a strength and weakness assessment was carried out. Results: 18 relevant comprehensive evaluation frameworks for DNT have been identified. 9 overarching evaluation areas, 7 categories of purposes, 5 evaluation perspectives and 3 categories of success definitions could be identified. Eleven quality criteria for the strengths and weaknesses of DNT-related evaluation frameworks were developed and the included frameworks were assessed against them.Conclusion: Evaluators can use the concise information and quality criteria of this article as a starting point to select and apply appropriate DNT evaluation frameworks for their research projects or to assess the quality of an evaluation framework for DNT, as well as a basis for exploring the questions raised in this article. Future research could address gaps and weaknesses in existing evaluation frameworks, which could improve the quality of future DNT evaluations.


Author(s):  
Ekaterina Egorkina ◽  
Mikhail Ivanov ◽  
Andrey Yurievich Valyavskiy

This chapter is about theoretical aspects, practical instruments and methods for providing the quality of educational services in the system of open and distance learning according to ENQA approaches. The quality management principles, based on the concept of Total Quality Management (TQM) and standards ISO, and approaches to quality policy in universities in the implementation of open and distance learning systems are offered in it. The main problems in the implementation of quality management systems are analyzed. Approaches to the of the result effectiveness evaluation in terms of the educational process quality management are discussed. Models quality assessments and the basic directions in the formation of the knowledge system quality criteria, adopted in accordance with the requirements of the digital economy, are considered.


2021 ◽  
Vol 13 (11) ◽  
pp. 5817
Author(s):  
Christian M. Stracke ◽  
Giada Trisolini

This paper presents the findings from a systematic literature review on the quality of massive open online courses (MOOCs). The main research question was “How can the quality criteria for MOOCs identified in the analysed studies from the systematic literature review be best organised in a categorisation scheme?” The systematic literature review was conducted using the PRISMA procedures. After conducting the screening and eligibility analysis according the pre-defined criteria, 103 studies were finally selected. The analysis was done in iterative cycles for continuous improvements of the assignments and clustering of the quality criteria. The final version was validated in consensus through the categorisation and assignment of all 103 studies in a consistent way to four dimensions (pedagogical, organisational, technological, and social) and their sub-categories. This quality framework can be re-used in future MOOC research and the discussion of the analysed studies provides a current literature overview on the quality of MOOCs.


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