Co-design with citizens and stakeholders

2016 ◽  
Author(s):  
Mark Evans ◽  
Nina Terrey
Keyword(s):  
Social Sciences ◽  
Service Delivery ◽  
Design Thinking ◽  
User Perspective ◽  
Rapid Learning ◽  
Delivery Practices

This chapter examines how design thinking, with its commitment to seeing challenges from the user perspective, prototyping and rapid learning, has begun to make head way in the policy world as a technique to review service delivery practices. This chapter will review the thinking behind it, connecting design to various social sciences theories and showing applications of the technique.

Evidence-Based Policy Making in the Social Sciences

2016 ◽  
Keyword(s):  
Social Sciences ◽  
Public Policy ◽  
Big Data ◽  
Fuzzy Set ◽  
Policy Making ◽  
Design Thinking ◽  
Simulation Modelling ◽  
Social Scientists ◽  
Policy Makers ◽  
The Social

The purpose of this edited book is to make the case for why the social sciences are more relevant than ever before in helping governments solve the wicked problems of public policy. It does this through a critical showcase of new forms of discovery for policy-making drawing on the insights of some of the world’s leading authorities in public policy analysis. The authors have brought together an expert group of social scientists who can showcase their chosen method or approach to policy makers and practitioners. These methods include making more use of Systematic Reviews, Random Controlled Trials, the analysis of Big Data, deliberative tools for decision-making, design thinking, qualitative techniques for comparison using Boolean and fuzzy set logic, citizen science, narrative from policy makers and citizens, policy visualisation, spatial mapping, simulation modelling and various forms of statistical analysis that draw from beyond the established tools. Of course some of the methods the book refers to have been on the shelves for a number of decades but the authors would argue that it is only over the last decade or so that increased efforts have been made to apply these methods across a range of policy arenas. Other methods such as the use of analysis of Big Data or new fuzzy set comparative tools are relatively more novel within social science but again they have been selected for attention as there are growing examples of their application in the context of policy making.

scholarly journals Service Delivery Practices of Local Government in Federal Nepal

2019 ◽  
Vol 16 ◽  
pp. 83-93
Author(s):  
Suman Kharel ◽  
Mahesh Tharu
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Human Resources ◽  
People With Disabilities ◽  
Exit Poll ◽  
Administrative Service ◽  
Physical Infrastructure ◽  
Delivery Practices ◽  
Delivery Mechanism ◽  
Method Approach

This paper presents effectiveness of service delivery practices of local government in federal context. In doing so, focus was given to analyze opportunities and challenges of administrative service delivery functions of Banganga Municipality of Kapilvastu District located in Province Number 5. This study applied mix method approach in which necessary data are collected from 20 administrative staffs and 100 service receivers selected purposively by applying institutional/exit poll survey, KII, and Observation techniques. The findings reflect the administrative service delivery mechanism becoming more accessible to the citizens. However, physical infrastructure of municipal and ward offices found very poor to offer efficient administrative service delivery to all including people with disabilities. The administrative staffs seem capable for offering efficient administrative service delivery but they are not sufficient. However, the municipality is not institutionally strong in terms of physical facilities. The local representatives also seem more accessible and accountable working with limited physical, economic and human resources. Finally, such challenges must be addressed with proper cooperation and collaboration between and among federation, provincial and local government for making regulatory administrative service delivery functions more effective and efficient.

Families affected by the imprisonment of a parent: Towards restorative practices

2001 ◽  
Vol 26 (1) ◽  
pp. 12-19 ◽  
Author(s):  
Karen Healy ◽  
Denise Foley ◽  
Karyn Walsh
Keyword(s):  
Service Delivery ◽  
Family Support ◽  
Community Services ◽  
Support Needs ◽  
Social Policies ◽  
Restorative Practices ◽  
The Past ◽  
The Family ◽  
Delivery Practices ◽  
Policy Agendas

Over the past decade imprisonment rates in Australia have substantially increased. As imprisonment rates rise, so too do the number of families affected by the imprisonment of a parent. Yet the needs of parents in prison and their families have received little attention in social policies and service delivery practices. As the specific issues faced by parents in prison and their families cross many areas of government and community services responsibility, they all too easily slip from policy agendas. This paper outlines the challenges to, and potential for, restorative practices with families affected by the imprisonment of a parent. It draws on recent research undertaken by the authors into the family support needs of parents in prison and their families.

scholarly journals Axiomatic Design and Design Thinking in Humanities and Social Sciences in the 21st Century

2018 ◽  
Vol 223 ◽  
pp. 01025
Author(s):  
Nam Pyo Suh
Keyword(s):  
Social Sciences ◽  
Industrial Revolution ◽  
Design Thinking ◽  
Science And Technology ◽  
Primary Source ◽  
Axiomatic Design ◽  
Economic Transformation ◽  
Power Sources ◽  
The World ◽  
Humanities And Social Sciences

Since the Industrial Revolution (IR), science and technology have advanced at an ever-accelerating rate. In a mere 250 years since IR, advances in science and technology have changed nearly all aspects of humanity. Before IR, people and animals were used as the primary source of power and energy. After IR, steam engines and other power sources replaced human and animal power, which ultimately changed the economic and political structure of many nations and the world. Now, the world is undergoing socio-economic transformation due to information technology and will soon enter the age of biological revolution. These and other advances in science and technology are likely to accelerate, creating both opportunities and some unanticipated risks to humanity. To ascertain that the technological changes result in positive outcomes for humanity and society, more research in humanities and social sciences is needed so as to complement the advances being made in natural sciences and technology. The question raised in this paper is: “Can Axiomatic Design and design thinking be applied in the fields of humanities and social sciences so as to create imaginative societal solutions in the technology era?” Design examples are given that show how AD can be applied in non-technical fields.

scholarly journals Monsters, fear and fun. Bringing creative methodologies into the higher education classroom to study children and childhood

2021 ◽  
Author(s):  
Rosalina Pisco Costa ◽  
Beatriz Roque ◽  
Vanessa Carreira
Keyword(s):  
Social Sciences ◽  
Higher Education ◽  
Data Collection ◽  
Conceptual Knowledge ◽  
Teaching And Learning ◽  
Design Thinking ◽  
Sociological Perspective ◽  
Data Collection And Analysis ◽  
Teachers And Students ◽  
Children And Childhood

This paper addresses  the methodology of Design Thinking and its applicability as a creative methodology when teaching and learning Sociology of Childhood in a higher education context. Students were asked to develop an exercise in order to expand and deepen the theoretical and conceptual knowledge discussed in theoretical classes. Active and creative methodologies were specifically and purposefully designed to develop the ability to think critically about the problems presented, stimulating debate and sociological imagination. Inspired by the Mindshake Design Thinking Model Evolution 6², practical classes were organized and oriented towards specific techniques, namely the “Inspiration Board”, “Intent Statement” and “Insight Clustering”, following, respectively, the phases of exploration, data collection and analysis and interpretation of results. Illustration is given through the development of a research itinerary committed to think, discuss and creatively research the meanings of the “dark” and “darkness” of the night for children. Incorporating Design Thinking in the teaching and learning process in the field of social sciences, namely when researching children and childhood from a sociological perspective, proved to be a both fruitful and engaging tool both for teachers and students. 

scholarly journals El impacto de la cultura del diseño en el éxito de las organizaciones

2018 ◽  
Vol 5 ◽  
Author(s):  
Alexandra Forero ◽  
Luz Amparo Acosta Salas
Keyword(s):  
Rapid Prototyping ◽  
Design Thinking ◽  
Central Axis ◽  
Organizational Cultures ◽  
Rapid Learning ◽  
Complex Problems ◽  
Innovation Processes ◽  
Customer Development ◽  
User Centered

El Design Thinking, o pensamiento de diseño, más que una metodología es una filosofía de trabajo usada en procesos de innovación, que utiliza herramientas y metodologías que, por lo general, usan diseñadores para resolver problemas complejos (Mora, 2012). De igual forma permite centrarse en el descubrimiento de insights, un proceso centrado en el usuario que hace énfasis en la observación, la colaboración, el aprendizaje rápido y la visualización de ideas que se complementa con la filosofía de desarrollo de clientes por medio del prototipado rápido y la construcción de las características mínimas del producto o servicio (Mora, 2012). El desarrollo de un modelo para la medición de este impacto dentro de las culturas organizacionales fue el eje central de esta investigación.The Design Thinking, rather than a methodology is a work philosophy used in innovation processes, which uses tools and methodologies that generally, designers use to solve complex problems (Mora, 2012). It also allows focusing on the discovery of insights, a user-centered process that emphasizes observation, collaboration, rapid learning, and visualization of ideas, that is complemented by the philosophy of customer development through rapid prototyping and the construction of the minimum characteristics of the product or service (Mora, 2012). The development of a model for the measurement of this impact within organizational cultures was the central axis of this research.

scholarly journals Design thinking, system thinking, Grounded Theory, and system dynamics modeling—an integrative methodology for social sciences and humanities

Human Affairs ◽  
2018 ◽  
Vol 28 (3) ◽  
pp. 312-327 ◽  
Author(s):  
Eva Šviráková ◽  
Gabriel Bianchi
Keyword(s):  
Social Sciences ◽  
System Dynamics ◽  
Design Thinking ◽  
Research Process ◽  
System Thinking ◽  
Integral Approach ◽  
System Dynamics Modeling ◽  
Dynamics Modeling ◽  
Behavioral Issues ◽  
Social Sciences And Humanities

Abstract This paper concerns design thinking (Lawson, 1980), system thinking (systems theory) (von Bertalanffy, 1968), and system dynamics modeling as methodological platforms for analyzing large amounts of qualitative data and transforming it into quantitative mode. The aims of this article are to present an integral (mixed) research process including the design thinking process—a solution oriented approach applicable in the social sciences and humanities which enables to reveal causality in research on societal and behavioral issues. This integral approach is illustrated by an empirical pilot study from art/design-educational environment.

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