Records Surveys and the Management of Public Registry

2018 ◽  
Vol 7 (3.7) ◽  
pp. 261
Author(s):  
Zakira Imana Harun ◽  
Saiful Farik Mat Yatin ◽  
Noor Syahirah Mohamad Mobin ◽  
Nurzeelawati Norolazmi ◽  
Nur Atiqaf Mahathir ◽  
...  
Keyword(s):  
Management Practices ◽  
Management Practice ◽  
Record Management ◽  
Records Management ◽  
The Public ◽  
Know How ◽  
Complex Process

This study investigates the role of records surveys in the management of public registry. The ultimate goal was to know how effective records surveys in enhancing records management practices in organizations. This study uses interview as an instrument to achieve the desired goals, to inculcate a sound record management practice in the public registry. Records surveys are a critical exercise aimed at achieving proper records management practices. This is because the amount of records in an organization is growing rapidly. Managing growth and the variety of content and location is a complex process. Records surveys are indispensable as a benchmark to make an effective records management practice.   

Managing records and archives in a Hong Kong school: a case study

2018 ◽  
Vol 28 (2) ◽  
pp. 204-216 ◽  
Author(s):  
Eric C.K. Cheng
Keyword(s):  
Decision Making ◽  
Hong Kong ◽  
Management Practices ◽  
Management Approach ◽  
Record Management ◽  
Records Management ◽  
Top Down ◽  
Bottom Up ◽  
Content Type

Purpose This study aims to explore the principles and practices for managing records with the lens of functional analysis and knowledge management by using a case study that focuses on the experience of implementing records management at a public high school in Hong Kong. Design/methodology/approach A single case study is chosen as the research method for this paper. A series of qualitative interviews and documentary analysis were used to collect and triangulate the qualitative data. Findings The results show that the case school adopted a hybrid top-down and bottom-up approach to record management, facilitate decision-making and manage knowledge. The school adopted the taxonomy provided by the quality assurance framework as the functional classification in a digital archive in the records management system. Practical implications This study provides a set of taxonomy and a hybrid top-down and bottom-up approach to schools for ensuring that accurate information of all school activities is kept and can facilitate an effective and evidence-based, decision-making process. Social implications Identifying taxonomy and management practices for effective documentation in public schools can support planning, assist with organising the continuity of improvement plans and increase reporting and accountability to society. Originality/value This study offers a taxonomy and management approach to the literature of records management and the practices for promoting and improving records management in school.

An investigation into the records management profession in the public service of Namibia

2018 ◽  
Vol 119 (7/8) ◽  
pp. 377-388
Author(s):  
Annastasia Ipinge ◽  
Cathrine Tambudzai Nengomasha
Keyword(s):  
Focus Group ◽  
Public Service ◽  
Management Policy ◽  
Record Management ◽  
Records Management ◽  
Focus Group Discussions ◽  
Group Discussions ◽  
Content Type ◽  
The Public ◽  
The Creation

Purpose The purpose of this paper is to investigate the recognition of record management profession in the Namibian Public Service. The objectives of the study are to determine appreciation of the importance of records record management; establish policies that support records management; find out the promotion of the records management function in the public service; establish training and job opportunities available for the record management professionals; and come up with recommendations on how the recognition of the record management profession could be enhanced in the public service of Namibia. Design/methodology/approach This case study used qualitative data collection methods, namely, focus group discussions and interviews. The two ministries and records keeping staff who took part in the focus group discussions were conveniently selected, whereas the two government offices where one key informant each was interviewed were purposively selected. Findings This study revealed that the records management profession was not well recognised in the public service of Namibia. The hiring of staff with low educational qualifications and the hiring of records keeping staff with some Diploma qualifications into the same positions as those without qualifications were all evidence of this. In addition to these was the failure to re-grade the records keeping staff through the establishment of a records management cadre. Practical implications The study recommends the creation of record management units in all offices, ministries and agencies headed by qualified record managers supported by qualified records management staff, finalisation and implementation of the records management policy, as well as the creation of a records management cadre. Originality/value The findings of the study on which this paper is based could inform policy for decision makers, and for the records management keeping staff, a strategy for advocating for recognition of their profession was planned.

scholarly journals The Requirement of Records Management Practices for Institutional Audits

2018 ◽  
Vol 7 (3.7) ◽  
pp. 228
Author(s):  
Nik Nurul Emyliana Nik Ramlee ◽  
Saiful Farik Mat Yatin ◽  
Mastura Md Zali ◽  
Nurul Aiqa Mohd Zain ◽  
Amzari Abu Bakar ◽  
...  
Keyword(s):  
Management Practices ◽  
Good Governance ◽  
White Collar Crime ◽  
Risk Mitigation ◽  
Management Practice ◽  
Records Management ◽  
Government Sector ◽  
The Government ◽  
Relationship Of ◽  
The Impact

Currently, the issues of corruption or white-collar crime rise in government sector and this issue raised during the audit checking. The organization itself do not take the initiative and follow the policy and standard assigned by the government when manage the records in their organization with the requirement of records management practices. This study also emphasizes the role of records management in conducting the risk mitigation in governance regarding the auditing process, the relationship of the records management and good governance and to analyse the general report of one organization in Malaysia which related with the audit department. With this study, hopefully the good governance and accountability could be achieved and the crime rate could be minimized as well as no litigation occur during the auditing process if the records management practices plays their roles. This study is to investigate the impact of the implementation of good records management practice in exercising good governance and to ease up the auditing process.  

Customer-centered knowledge management: challenges and implications for knowledge-based innovation in the public transport sector

2015 ◽  
Vol 19 (3) ◽  
pp. 559-578 ◽  
Author(s):  
Stavros Sindakis ◽  
Audrey Depeige ◽  
Eleni Anoyrkati
Keyword(s):  
Knowledge Management ◽  
Public Transport ◽  
Management Practices ◽  
Transport Systems ◽  
Transport Sector ◽  
Content Type ◽  
The Public ◽  
Knowledge Based ◽  
Knowledge Management Practices

Purpose – This study aims to explore the role of knowledge management practices in supporting current and emerging passengers’ and customer needs, aiming to create value. Specifically, the research examines the importance of customer-centred knowledge management in the delivery of innovative services and practices in the public transport sector, promoting the role of interactions between mobility stakeholders and travellers. Design/methodology/approach – A theoretical framework is developed and supported by the background literature on customer-centric knowledge management approaches, business model innovation, as well as on inter-organisational and network co-operations. Findings – Results show that the development of sustainable innovation and technologies in the transport sector requires knowledge management practices, which enable the access to knowledge about users’ needs, the mapping and evaluation of innovative knowledge, the promotion of knowledge-based innovation through collective approaches, as well as the acquisition and integration of new knowledge. Research limitations/implications – The conceptual framework developed in the paper remains limited to a theoretical understanding. Further research should empirically examine knowledge issues related to the intangible character and intellectual capital intensiveness of innovation in the transport sector. Practical implications – Researchers, public transport companies and public transport authorities are expected to benefit from this research, by developing mechanisms for customer-centred knowledge management, which is found to lead to innovative services and practices in the public transport sector. Another practical implication regards the adoption of knowledge management practices, leading to technological innovations in public transport, and advancing the level of sustainability in transport systems. Originality/value – The originality of this study lies in the development of a customer-focussed knowledge management framework, which provides a novel perspective of value creation in an attempt to engage researchers and practitioners from the transport industry in the conceptualisation and development of innovative solutions.

scholarly journals Organizational Climate and Job Performance: Investigating the Mediating Role of Harmonious Work Passion and the Moderating Role of Leader–Member Exchange and Coaching

SAGE Open ◽  
2021 ◽  
Vol 11 (2) ◽  
pp. 215824402110084
Author(s):  
Anthony Frank Obeng ◽  
Yongyue Zhu ◽  
Samuel Awuni Azinga ◽  
Prince Ewudzie Quansah
Keyword(s):  
Job Performance ◽  
Organizational Climate ◽  
Organizational Performance ◽  
Social Exchange ◽  
Management Practices ◽  
Management Practice ◽  
Leader Member Exchange ◽  
Member Exchange ◽  
Work Passion

Organizational performance has made it imperative for rural and community bank management to employ the best organizational conditions that influence employee’s performance. Recent banking clean-up in Ghana has also emphasized the need for employees’ performance. This has become necessary to espouse management practices, employee behaviors, and attitudes that predict job performance. Drawing on social exchange theory and reciprocity norm, the study examines the effect of organizational climate on job performance. Valid responses received through a structured questionnaire were 431. Hierarchical multiple regression was employed to validate the hypotheses from the literature review. Relying on empirical data from Ghana, the findings revealed that, first, harmonious work passion partially mediated organizational climate and job performance relationship. Second, leader–member exchange negatively moderated the relationship between organizational climate and harmonious work passion. Finally, however, coaching as a management practice positively strengthened organizational climate and job performance relationship. The theoretical and practical contribution is also discussed.

E-records readiness at Karonga District Council in Malawi

2018 ◽  
Vol 35 (3) ◽  
pp. 482-491 ◽  
Author(s):  
Donald Flywell Malanga ◽  
Benard CG Kamanga
Keyword(s):  
Local Government ◽  
Management Practices ◽  
Survey Design ◽  
Management Policy ◽  
Records Management ◽  
Survey Questionnaire ◽  
District Council ◽  
Descriptive Survey ◽  
Regular Training

This study assessed e-records readiness at Karonga District Council (KDC) as one of the local government authorities in Malawi. The study employed a descriptive survey design where a survey questionnaire was used to collect data. Altogether, 56 staff were sampled randomly and purposively. The staff comprised principal officers, records clerks, ICT personnel and other action officers. The study revealed that e-records readiness at KDC was low and evolving as evident by the presence of e-record products and technologies, which were largely inadequate and obsolete. The study also established that there was inadequate and poor adherence to policies, standards and procedures for e-records management practices. Furthermore, responsibilities for e-records management were not clear. There was no established records management programme. Therefore, the study recommends the development of e-records management policy; recruitment of more staff; regular training in e-records products and other emerging technologies; mobilization of more resources required for management of records; and increasing awareness of the role of records management. This should be supported by the top management at the District Council and the Ministry of Local Government at large.

scholarly journals ANALISIS MANAJEMEN RISIKO DI UNIT SIRKULASI PERPUSTAKAAN FAKULTAS X

2016 ◽  
Vol 3 (1) ◽  
Author(s):  
Ratih Surtikanti
Keyword(s):  
Risk Management ◽  
Management System ◽  
Record Management ◽  
Records Management ◽  
Foreseeable Future ◽  
Information Analysis

AbstractThe role of records management is often only realized by an organization or a person whenthere are problems or difficulties that can only be overcome if there is a document that contains thenecessary information. analysis of effective record management so organizations can reorganize theexisting record management system in accordance with the most important priority for theorganization. With the improvement in the organization's records management system is expectedin the foreseeable future will not encounter any problems either in the fields of law, finance, as wellas the administrative history.Keywords:. Record management, risk management, library governance

scholarly journals The role of records management in ensuring good governance in Africa

2020 ◽  
Vol 53 ◽  
pp. 103-123
Author(s):  
Olefhile Mosweu ◽  
Donald Rakemane
Keyword(s):  
Rule Of Law ◽  
Management Practices ◽  
Good Governance ◽  
Records Management ◽  
Access To Information ◽  
African Countries ◽  
The Rule Of Law ◽  
Economic Practices ◽  
African Context

Proper records management is central to the promotion of good governance. Africa is a continent which has generally been riddled with poor governance. Principles of good governance such as accountability, transparency and the rule of law are ascertained with available records. Poor records management practices promote bad economic practices such as corruption and fraud. An assessment of the performance of government can thus be realised through proper records management and access to information. Good records management practices therefore lead to good governance and vice versa; thus, the role of records management in promoting good governance cannot be overemphasised. However, there are some likely impediments that may hinder the promotion of good governance through records management in the African context. This paper explored the role played by records management in ensuring good governance in Africa. It then suggests strategies to promote good governance through proper records management practices. The paper contends that outdated archival laws, backlog of unprocessed records and absence of access to information laws in some African countries are the major impediments to the promotion of good governance. The paper recommends an amendment of outdated laws and the promulgation of access to information legislation as major initiatives, among others, which put records management in the forefront of promoting good governance in the continent.

scholarly journals Management, productivity and firm heterogeneity in international trade

2019 ◽  
Vol 28 (82) ◽  
pp. 1-18 ◽  
Author(s):  
Javier Serrano ◽  
Rafael Myro
Keyword(s):  
International Trade ◽  
Key Management ◽  
Design Methodology ◽  
Management Practices ◽  
Firm Heterogeneity ◽  
Management Practice ◽  
Content Type ◽  
Management Quality ◽  
Good Management Practice

Purpose This paper aims to analyse the relevance of management and productivity in the behaviour of firms in international trade. Design/methodology/approach Using a survey of Spanish manufacturing firms, the authors use a management quality index to serve as a proxy for the good management practice of the firm. Findings The results demonstrate that exporter and multinationals firms are more productive and better managed than domestic firms. Furthermore, in the periods in which switcher firms decide to export or to invest abroad, they are better managed but are not more productive than in the rest of the periods. Finally, results indicate that regardless of its positive relationship with productivity, management also has a direct impact on the firm’s probability of exporting and involving in foreign direct investment. Originality/value This paper aims to reconcile the recent international trade literature, which focusses on the role of productivity heterogeneity in international trade, with the international business literature, concentrated on depicting the key management practices that impact internationalization.

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