scholarly journals Determination of communication and problem solving skills of students of tourist guiding departmentTurizm rehberliği bölümü öğrencilerinin iletişim ve problem çözme becerilerinin belirlenmesi

2016 ◽  
Vol 13 (3) ◽  
pp. 4084 ◽  
Author(s):  
Semahat Banu Yıldız

Communication and problem solving skill is an important competence for tourist guides who are always in contact with people. The aim of this study is to determine the levels of communication and problem solving skills of students of tourist guiding department, who are candidates of tourist guides.  In the research, descriptive research model was used, questionnaire was applied to students studying at Balikesir University Tourism Faculty Department of Tourist Guiding. Number of questionnaires from which reliable data was obtained is 178. Frequency and percentage analysis were utilized in interpretation of data for demographic variables. In order to determine the level of communication skill in the research, "Communication Skills Inventory" developed by Ersanlı and Balcı (1998) was used while "Problem Solving Inventory" which is adapted to Turkish by Taylan (1990) was used to determine problem solving skills. As a result of the research, it was identified that communication and problem solving skills of students in tourist guiding department was good. Another research result is that there is a middle level negative significant relation between students' communication skills and problem solving skills and their sub-dimensions. Moreover, no significant difference was found in communication and problem solving skills of students in tourist guiding department in terms of demographic variables. Özetİletişim ve problem çözme becerisi insanlarla sürekli ilişki içerisinde bulunan turist rehberleri için önemli bir özelliktir. Bu araştırmanın amacı, turist rehberi adayı olan turizm rehberliği bölümü öğrencilerinin iletişim ve problem çözme becerisi düzeylerinin belirlenmesidir. Araştırmada tanımlayıcı araştırma modeli kullanılmış, Balıkesir Üniversitesi Turizm Fakültesi Turizm Rehberliği bölümünde öğrenim gören öğrencilere anket uygulanmıştır. Sağlıklı veri elde edilen anket sayısı 178’dir. Demografik değişkenlere ilişkin verilerin yorumlanmasında frekans ve yüzde analizinden yararlanılmıştır. Araştırmada iletişim becerisi düzeyini belirlemek üzere Ersanlı ve Balcı (1998) tarafından geliştirilen “İletişim Becerileri Envanteri”, problem çözme becerisini saptamak amacıyla ise, Türkçe’ye uyarlaması Taylan (1990) tarafından yapılan “Problem Çözme Envanteri” kullanılmıştır. Araştırma sonucunda, araştırma kapsamında incelenen turizm rehberliği bölümü öğrencilerinin iletişim ve problem çözme becerilerinin iyi düzeyde olduğu tespit edilmiştir. Bir diğer araştırma sonucu ise öğrencilerin iletişim becerisi ile problem çözme becerisi ve alt boyutları arasında orta düzeyde negatif yönde anlamlı bir ilişki olduğudur. Ayrıca, turizm rehberliği bölümü öğrencilerinin iletişim ve problem çözme becerilerinde demografik değişkenler açısından anlamlı bir farklılık bulunamamıştır.

2017 ◽  
Vol 1 (1) ◽  
pp. 16
Author(s):  
Marselina Lorensia

This research aims to describe the ability in problem solving and the communication skills of the Manggarai Elementary school students; furthermore, investigate the particular aspects needed to pay attention more. This is a descriptive research which was conducted in elementary schools in Manggarai District in April 2014. The subjects of this research are 39 students from 13 elementary schools in Manggarai. The instruments which are utilized are test items, assessment sheets, the ability in problem solving, mathematical communication and interview guideline. The result of the research presents 39 students who become the subjects of the research, did not give the perfect answers towards the test items. Concerning the problem solving ability, the research result shows that not all aspects of problem solving are performed by the students. Concerning the mathematical communication, the research results show that the students’ ability in stating the mathematical situation into mathematical points of idea has been performed well; nevertheless, the elaboration of the problem solving stages are still poor. Based on the research results, it can be summed up that the ability of problem solving and mathematical communication of the students in Manggarai District elementary schools are poor.


2020 ◽  
Vol 8 (1) ◽  
pp. 337-352
Author(s):  
Ivan Ashif Ardhana

[THE EFFECT OF PROCESS-ORIENTED GUIDED-INQUIRY LEARNING (POGIL) TOWARD STUDENTS’ PROBLEM SOLVING SKILLS]. The aim of this research is to investigate the different impacts of Process-Oriented Guided-Inquiry Learning (POGIL) and verification as a learning approach at senior high school students’ problem solving ability grade XI program IPA on acid-base topic. The research design used was quasi experimental. Hypothesis testing uses a t-test with 5% significance utilizing SPSS 21 program for windows. Results show that (1) there is a significant difference in students’ problem solving ability that is taught by POGIL approach and verification, and (2) students that are taught by POGIL approach give better answer’s pattern than students that are taught by verification approach. According to the research result, POGIL could be well promoted learning model to developing problem solving skill on acid-base topics. This result does imply to the next similar research that appropriate exploration of problem solving ability on another contextual chemistry topic such as rate of reaction, chemical equilibrium, and colligative properties. Exploration about metacognition involvement on POGIL also the other implication of this research result that can be deeply analyzed.


2021 ◽  
Vol 6 (15) ◽  
pp. 552-562
Author(s):  
Fatma Berna BENLİ ◽  
Kübra GÜRTAŞ

In our new education curriculum, it has been seen that it is no longer sufficient for students to learn only the achievements, unlike these gains, solution strategies that the student visualizes in his mind and designed by himself are also needed. Mathematical thinking, which is the process of obtaining new information completely different from the student's old knowledge and new knowledge, using it in the solution of the problem, and transforming that knowledge into new knowledge, has become extremely important. MEB asks students for deep mathematical thinking and problem solving skills in all questions they ask in the skill-based tests and student selection exam LGS. In this study, mathematical thinking and problem solving skills of middle school 7th grade students while solving problems will be examined. The research was applied to 241 students in 7 different secondary schools in the province of Bingöl in the Eastern Anatolia Region in the 2020-2021 academic year. In the study, it was investigated by quantitative and qualitative methods whether the mathematical thinking and problem solving skills of the students on rational numbers are related to gender, whether they had pre-school education and daily reading time. In the research, the SPSS 25 package program was used in the analysis of quantitative data, and in the analysis of qualitative data by examining the process steps in the answers from the students. As a result of the research, a statistically significant difference was found between male and female students, and this difference is in favor of female students. According to the findings obtained from the research, no statistically significant difference was found between the students who had and did not have pre-school education. Secondary school 7th grade students’ mathematical thinking and problem solving skills are related to their daily reading time. According to the results, students who read for an hour a day are more successful than students who read for fifteen minutes a day.


2021 ◽  
Vol 8 ◽  
pp. 1-9
Author(s):  
Narita Binti Noh ◽  
Nurul Izziyantie binti Mat Noor ◽  
Syed Muhammad bin Syed Yahya ◽  
Muhammad Bazli Faliq bin Mohd Puad

Engineering education has become challenging compared to previous decade, the readiness of graduates before entering employement world is vital for the academician. Students are expected to possess all generic skill sets as needed by a qualified engineer including knowledge profile, engineering ability, communication, teamwork, and other relevant skills. In Malaysia, engineering graduates should possess 12 programme outcomes (PO) according to ETAC requirement, throughout the whole curriculum structure in diploma level. However, capstone course in Diploma Civil Engineering in UiTM only measures 3 main programme outcomes which are problem solving and scientific skills, communication skills, and ethics in engineering. The implementation of capstones course is reviewed for 3 consecutive semesters and student attaintment based on grade and programe outcomes is observed. This paper provides the assesment tools that had been mapped to programme outcomes through out 14 week lesson plan for final year students in Diploma Civil Engineering.This study was conducted in UiTM Pasir Gudang to measure the attainment of student’s skill set based on programme outcomes stated in the syllabus. It shows that, a graduate is considered to be good in communication skills and ethics in engineering but average in problem solving skills and scientific skills. Thus, a few recomandations have been made to improve the skills attainment among students at the faculty level.


Author(s):  
Novita Nurul Aini ◽  
Mohammad Mukhlis

One of the studen learning goals mathematics is mathematical reasoning for outcomes training student to solve the problems. One of the problems faced by students is word questions. There are several students responses in dealing with word question which is known as Adversity Quotient. This research aims to describe the students' problem solving skills in system of three-variable linear equations subject based on Polya's theory in terms of Adversity Quotient. This is a qualitative descriptive research with three subjects of students class X IPA 1 SMAN Arjasa Jember, there are one climber student, one camper student and one quitter student. These subjects took purposive sampling with consideration according to the results of questionnaire scores that meet each of the criteria of Adversity Quotient. Data collection techniques used were questionnaires, tests, interviews and observations. The validity test used is technical triangulation. Data analyzed through data condensation, data presentation and conclusion drawing. The results showed that student with the type of climber was able to meet all the indicators of problem solving in the problem of the word questions which included indicators of understanding the problem, planning the solution, carrying out the plan of solving and re-checking. Camper type student met all indicators of problem solving except at the re-checking stage. Quitter type student in completing word questions met the stage of understanding the problem and planning the solution, while the stage of carrying out the plan and re-checking is not fulfilled by the quitter student.


Author(s):  
Puri Nur Aisyah ◽  
Anik Yuliani ◽  
Euis Eti Rohaeti

This study aims to describe the ability of communication and problem solving of mathematical students in the material quadrilateral and triangle in class VII in one district of MTs Bandung. This type of research is qualitative research with phenomenology model which aims to interpret communication ability and ability to solve the mathematical problem of students. The subjects of this study were 24 students for communication skills and 25 students for math problem-solving skills. The result of data analysis shows that the mathematical communication ability of grade VII students in one MTs in Kabupaten Bandung is still relatively low with the highest percentage being in the low communication ability qualification which is 37.5%, while for students who have ability is get percentage equal to 29,2% and for students with high communication skills get a percentage of 33.3%, while for problem-solving skills in class VII is quite good with the highest percentage in qualification students with high problem-solving ability with a percentage of 44%, while for qualified students who ability is getting percentage by 40%, and for low qualifications only got a percentage of 16%.. Keywords: mathematical communication ability, mathematical problem-solving ability


2017 ◽  
Vol 6 (3) ◽  
pp. 65 ◽  
Author(s):  
Ramazan Cansoy

<p><strong>Abstract</strong></p><p>The aim of this study was to examine the effectiveness of a leadership skills education program for higher education students. In this program, education was provided to improve the desire for struggle and goal setting, communication skills, group skills, problem-solving skills, decision-making skills, responsibility awareness, trusting and trustworthiness awareness, leadership awareness and emotional awareness within the framework of leadership skills. The study group of the research consists of final-year students with the average age of 23.8 years studying at the Faculty of Economics of Karabük University in the 2016-2017 academic year.  The data of the study were collected with the “Youth leadership characteristics scale”, “Emotional self-awareness scale” and “Awareness of leader and leadership scale”.  The retrospective pretest-posttest experimental model was used in the study.  The differentiation levels of the pretest and posttest scores of the students included in the education program were examined with the Wilcoxon signed-rank test. It was observed at the end of the study that the desire for struggle and goal setting, communication skills, group skills, problem-solving skills, decision-making skills, responsibility awareness, trusting and trustworthiness awareness, leadership awareness and emotional awareness levels of the students who participated in the education program significantly increased from a moderately sufficient level to a quite sufficient level. It was indicated that the applied leadership skills education program was effective.</p><p><strong>Öz</strong></p><p>Bu araştırmanın amacı, yükseköğretim öğrencilerine dönük olarak geliştirilen bir liderlik becerileri eğitimi programının etkililiğinin incelenmesidir. Bu programda liderlik becerileri çerçevesinde mücadele isteği ve hedef koyma, iletişim becerileri, grup becerileri, problem çözme becerileri, karar verme becerileri, sorumluluk farkındalığı, güven duyma ve güvenilir olma farkındalığı, liderlik farkındalığı ve duygusal farkındalığı geliştirmeye yönelik bir eğitim verilmiştir. Araştırmanın çalışma grubunu 2016-2017 yılında Karabük Üniversitesi’ndeki ortalama yaşı 23.8 olan iktisat fakültesi son sınıf öğrencileri oluşturmaktadır. Araştırmanın verileri “Gençlik Liderlik Özellikleri Ölçeği”, “Duygusal Benlik Bilinci Ölçeği” ve “Lider ve Liderlik Hakkinda Farkindalik Ölçeği” ile toplanmıştır. Çalışmada geçmişe dayalı öntest-son test deneysel modeli kullanılmıştır.  Eğitim programında yer alan öğrencilerin öntest ve sontest puanlarının farklılaşma düzeyleri Wilcoxon işaretli sıralar testi ile sınanmıştır. Araştırma sonunda eğitim programına katılan öğrencilerde mücadele isteği ve hedef koyma, iletişim becerileri, grup becerileri, problem çözme becerileri, karar verme becerileri, sorumluluk farkındalığı, güven duyma ve güvenilir olma farkındalığı, liderlik farkındalığı ve duygusal farkındalık düzeylerinin orta derecede yeterli düzeyden   oldukça yeterli düzeye  anlamlı bir şekilde yükseldiği görülmüştür. Uygulanan liderlik becerileri eğitimi programının etkili olduğu ortaya konulmuştur.</p>


Author(s):  
Özlem EKİZOĞLU ◽  
Mehmet ACET

Aim: In this study, it was aimed to examine the communication levels of female volleyball players according to their leisure time activities. In addition, the communication levels of the participants according to their age, education, years of doing sports and the number of siblings were also examined. Method: Our sample group consists of 147 female volleyball players who played volleyball in volleyball clubs in Kütahya and Tekirdağ provinces in 2019. Descriptive research method was used in the research. Data were collected from volunteer participants by using the “Communication Skills Assessment Scale” (CIDI) developed by Korkut (1996). The scale has a single sub-dimension and consists of 25 items and the Cronbach Alpha value was found to be .86. By directing distribution normality to parametric tests, multiple frequency analysis, one-way variance and correlation analyzes were applied. Results: While there is no significant difference between age, education, number of siblings and communication skills of female volleyball players, there is a significant difference according to the year of doing sports and leisure time activities. The communication level of female volleyball players who have been playing sports for 4-9 years is higher than those who have been doing sports for 10 years or more. In addition, those who read books in their free time got the highest score, and those who went to the movies got the lowest score. In the correlation analysis, there is a weak positive relationship between the communication levels of volleyball players with reading books, and a weak negative relationship with the scores of going to the movies. Conclusion: According to the data results of 147 female volleyball players participating in the study, the communication skill scores of female volleyball players reading books in leisure activities were higher than the others.


2020 ◽  
Vol 9 (4) ◽  
pp. 465-476
Author(s):  
E. Purwaningsih ◽  
S. P. Sari ◽  
A. M. Sari ◽  
A. Suryadi

This study aims to investigate the effect of Science, Technology, Engineering, and Mathematics-Project Based Learning (STEM-PjBL) and discovery learning on students' problem-solving abilities. The research is a Quasi-Experiment with a Nonequivalent Pretest-Posttest Control Group Design. The participants involved are 53 students of class X from a high school in Malang, where 28 students studied with STEM-PjBL, and 25 students studied with discovery learning. This research was conducted on the subject of impulse and momentum. In this analysis, researchers have developed problem-solving tools with a particular field approach to impulse and momentum topics in order to obtain an instrument with a reliability of  0.81. This instrument collects student problem-solving data before and after learning both in the experimental class and in the comparison class. Problem-solving skills data were analyzed using descriptive statistics and inferential statistics. The results showed a significant difference in the scores of students' problem-solving abilities in the experimental class and the comparison class (p<0.05). The problem-solving ability in the experimental class (Md=78.74) was higher than the comparison class (Md=70.00). In STEM-PjBL learning, students are better trained and challenged to solve problems in everyday life. Compared to the comparison class, learning in the experimental class is more able to accommodate students' ideas and make students more interested in learning. In conclusion, STEM-PjBL has a significant positive effect on improving students' problem-solving abilities rather than discovery learning.


2018 ◽  
Vol 32 (1) ◽  
pp. 90
Author(s):  
Giovanni Pelobillo

Physics was perceived as a difficult subject with in dire need for cooperative learning and problem-solving skills rubric modified from Jennifer Docktor, namely, useful description, physics approach, the specific application of physics, mathematical procedures, and logical progression. This study aimed to determine and describe the effectiveness of jigsaw technique in physics learning and problem-solving skills which employed pretest-posttest and quasi-experimental research design with a 95% confidence level. There were two groups included in the study as control and the experimental group which received jigsaw technique and traditional teaching respectively as treatment. Independent samples t-test results showed the use of jigsaw technique as cooperative learning has a statistical difference on the post-test and post-rubric scores against the control group with the large effect size in which the students showed a proficient performance in learning physics and problem-solving skills with the common use of useful description and physics approach. There is no significant difference on the pre-test and pre-rubric scores between the control and experimental group with the p-value of 0.772 and 0.019. Moreover, this study revealed that the experimental group struggled with mathematical procedures and logical progression posting low percentage gain. Overall this study concludes that students’ exposure to jigsaw technique improved physics learning.


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