scholarly journals Intrapersonal competencies and service leadership

2015 ◽  
Vol 14 (3) ◽  
Author(s):  
Daniel T.L. Shek ◽  
Li Lin
Keyword(s):  
Emotional Intelligence ◽  
Positive Psychology ◽  
Intelligence Quotient ◽  
Spiritual Intelligence ◽  
Service Leadership ◽  
Service Leader ◽  
Basic Concepts ◽  
The Relationship ◽  
Effective Service

AbstractIntrapersonal competencies form the foundation of one’s development, and they are fundamental qualities of leadership competences. Four types of intelligence are highlighted in the literature of positive psychology: intelligence quotient (IQ), emotional intelligence quotient (EQ), adversity quotient (AQ) and spiritual intelligence quotient (SQ). It is argued that these competences are important in a service leader. Through this lecture, it is expected that students will understand the basic concepts and the importance of different intrapersonal competencies (IQ, EQ, AQ and SQ). We also discuss the relationship between these intrapersonal competencies and effective service leadership. Finally, ways to promote different intrapersonal competencies are depicted.

scholarly journals Can Job Satisfaction Mediate the Relationship between Emotional Intelligence and Spiritual Intelligence on Teacher Performance?

2021 ◽  
Vol 5 (1) ◽  
pp. 136
Author(s):  
Efendi Efendi ◽  
Sri Harini ◽  
Sudung Simatupang ◽  
Marto Silalahi ◽  
Acai Sudirman
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Teacher Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Spiritual Intelligence ◽  
Additional Information ◽  
Saturated Sample ◽  
The Relationship

This study aims to analyze the role of job satisfaction in mediating the relationship between emotional intelligence and intellectual intelligence on the performance of the high school teachers. This study uses a research design with an associative quantitative approach. Data was collected through documentation and online questionnaires. This study used a sample of 39 respondents with the determination of the sample size using the saturated sample formula. Partial least square is applied to examine the relationship between teacher performance, job satisfaction, emotional intelligence and intellectual intelligence. The results of this study indicate that of the seven hypotheses developed there are two accepted hypotheses, that is, for the effect of emotional intelligence on job satisfaction, it is obtained that the results of a significant effect and the influence of spiritual intelligence on teacher performance are also obtained significant results. Meanwhile, the other 5 hypotheses developed were not significant. Through the findings of this study, it is hoped that it can provide additional information for various parties, especially the school, to pay attention to the factors that affect teacher performance and job satisfaction, so that teachers gain comfort and confidence to continue to improve their performance in implementing learning in schools.

scholarly journals Interpersonal competence and service leadership

2015 ◽  
Vol 14 (3) ◽  
Author(s):  
Daniel T.L. Shek ◽  
Lu Yu ◽  
Andrew M.H. Siu
Keyword(s):  
Hong Kong ◽  
Conflict Management ◽  
Management Strategies ◽  
Interpersonal Competence ◽  
Leadership And Management ◽  
Self Reflection ◽  
Service Leadership ◽  
Service Leader ◽  
Professional Field ◽  
Effective Service

AbstractAccording to the Hong Kong Institute of Service Leadership and Management, interpersonal competence is an important component of an effective service leader. The present paper introduces a lecture embedded in a service leadership subject that focuses on promoting students’ interpersonal competence. Several topics are covered in this lecture. First, concepts and theories about interpersonal competence are introduced. Second, the relevance of interpersonal competence to service leadership is outlined. Third, methods of developing interpersonal competence are presented, particularly different conflict management strategies and assertiveness skills. Finally, conclusions and reflections on students’ own interpersonal competence and its relevance to the service leadership in one’s professional field are discussed. Different activities have been designed and incorporated in the lecture to facilitate students’ active learning and self-reflection. Students are also encouraged to explore their own ways to promote the development of interpersonal competence.

Nurturing students to be caring service leaders

2015 ◽  
Vol 14 (4) ◽  
Author(s):  
Daniel T.L. Shek ◽  
Xiang Li
Keyword(s):  
Hong Kong ◽  
Deep Understanding ◽  
Positive Outcomes ◽  
Caring Behavior ◽  
Outcomes Of Care ◽  
Service Leadership ◽  
Service Leader ◽  
The Subject ◽  
Effective Service ◽  
Caring Service

AbstractCaring behavior is very important for an effective service leader. To help students recognize the importance of caring behavior and become caring service leaders, one lecture on caring behavior was designed for the subject “Service Leadership” at The Hong Kong Polytechnic University. This article consists of two parts. The first part is on the concepts and theories of the topic, and the second part is on the detailed content of this lecture. In the first part, three primary elements of care (i.e. love, listening, and empathy) and the relevant skills of improving caring behavior in practice are firstly discussed. Next, the relationships between caring behavior of service leaders and positive outcomes of care for different stakeholders including leaders, followers, and organizations are examined. Finally, discussion and reflection on caring service leaders are summarized. In the second part, the corresponding lecture contents are presented, including two activities which are designed to facilitate students’ active learning and deep understanding concerning caring behavior.

scholarly journals HUBUNGAN KECERDASAN SPIRITUAL DAN EMOSIONAL DENGAN KINERJA GURU

2021 ◽  
Vol 3 (1) ◽  
pp. 78
Author(s):  
Helfia Helfia
Keyword(s):  
Emotional Intelligence ◽  
Learning Process ◽  
Teaching And Learning ◽  
Teacher Performance ◽  
Spiritual Intelligence ◽  
Achievement Level ◽  
Maximum Score ◽  
Intelligence Score ◽  
Correlation Techniques ◽  
The Relationship

Spiritual and emotional intelligence is one of the most important components in tecacher’s performance. The teacher should be able to perform the planning of teaching and learning process, implementing teaching and learning process, evaluating learning process and implementing the accountable follow-up, therefore the teacher’s performance will be better. In implementing the performance, the teacher must have good spiritual and emotional intelligence. The aim of the study is to show the relationship between spiritual intelligence and emotional intelligence and the teacher’s performance in all of SDIT metro city.The hypothesis proposed is; There is a positive and significant relationship between the Relationship of Spiritual Intelligence and Emotional Intelligence and the teacher’s performance either individually or collectively. This research is designed quantitatively with the research population are all teachers who are in SDIT of Metro city with total number is 93 teachers.The sampling ofthe study was done with the formula from isaac and michael, which the table with the level of error 10%. The instrument usedLikert scale model questionnaire that has been tested for its validity and reliability.The first and second hypotheses were tested with partial correlation techniques, and the third used multiple correlation techniques. The results showed that (1) the achievement level of spiritual intelligence score of 76.31% from ideal maximum score and included enough categories.Spiritual intelligence contributes significantly to the teacher's performance of 17.70%.(2) The achievement level of Emotional Intelligence score of 79.97% of the ideal maximum score and including enough category. Emotional intelligence contributes significantly to teachers' performance of 14.40%.(3) Level of achievement of teacher performance score equal to 77,39% from ideal maximum score and included enough category. Spiritual intelligence and emotional intelligence together contribute significantly to teacher performance by 39.50%. The study found that the two predictor variables studied individually and collectively contributed significantly to teacher performance. Therefore these two predictors need more attention to improve teacher performance.Thus, the performance of teachers will be better with the increase of spiritual and emotional intelligence.

scholarly journals Emotional Intelligence and Spirituality: A Review

2016 ◽  
Vol 4 (1) ◽  
Author(s):  
Renu Sodhi
Keyword(s):  
Emotional Intelligence ◽  
Health Outcomes ◽  
Physical Health ◽  
Sample Size ◽  
Intelligence Quotient ◽  
Positive Impact ◽  
Spiritual Intelligence ◽  
Predictors Of Success ◽  
Health Functioning ◽  
Entire Universe

It is generally believed that people with high I.Q. (Intelligence Quotient) better accomplish in life. But some recent researches indicate that people’s EI (emotional intelligence) and SI (spiritual intelligence) might be greater predictors of success than their I.Q. (Goleman, 1995). ‘EI’ is the ability to monitor one’s own and other’s feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions. ‘Spirituality’ is the basic feeling of being connected with one’s complete self, others, and the entire universe. This study reviewed the previous researches which explored association between emotional intelligence and spirituality. Sample size is 40 published articles, over the period 1998-2012. Findings of this study are EI and SI is associated with lower level of stress and better health outcomes and has a positive impact on psychological as well as physical health functioning, and also plays a better role in context of education and organization.

scholarly journals Emotional Intelligence and Job Engagement of Nurses of Level 1 District Hospitals in Negros Occidental

2020 ◽  
Vol 3 (2) ◽  
pp. 125-126
Author(s):  
Jason G. Liansing ◽  
Sheila P. Arnibal
Keyword(s):  
Emotional Intelligence ◽  
Compassion Fatigue ◽  
Intelligence Quotient ◽  
Vital Role ◽  
Job Engagement ◽  
Nursing Service ◽  
District Hospitals ◽  
Level 1 ◽  
The Relationship

Emotional Intelligence (EI) has been established as an essential component in success, along with Intelligence Quotient (IQ). Emotional Intelligence is vital in making or maintaining Job Engagement (JE). Dealing with different emotions daily, nurses with low EI are prone to compassion fatigue and job disengagement. Job engagement is essential in ensuring that the quality of care rendered is high, and the patient’s safety is guaranteed. Emotional Intelligence plays a vital role in making sure that nurses have a sense of purpose and, in turn, making them more engaged in their daily duties and responsibilities. Hence, this paper describes the level of Emotional Intelligence and Job Engagement of Nurses in Level 1 District Hospitals in Negros Occidental. Likewise, it explores the relationship between Emotional Intelligence and Job Engagement of nurses’ demographics and the factors that made them stay in the nursing service. Also, it determines the correlation of EI and JE of nurses; and whether EI affects the level of JE.

scholarly journals Trait Emotional Intelligence and Wellbeing During the Pandemic: The Mediating Role of Meaning-Centered Coping

2021 ◽  
Vol 12 ◽  
Author(s):  
Maria-Jose Sanchez-Ruiz ◽  
Natalie Tadros ◽  
Tatiana Khalaf ◽  
Veronica Ego ◽  
Nikolett Eisenbeck ◽  
...  
Keyword(s):  
Emotional Intelligence ◽  
Psychological Distress ◽  
Positive Psychology ◽  
Equation Modeling ◽  
Strong Positive Correlation ◽  
Trait Emotional Intelligence ◽  
Maladaptive Coping ◽  
Mediating Role ◽  
The Relationship

Studies investigating the COVID-19 pandemic from a psychological point of view have mostly focused on psychological distress. This study adopts the framework of existential positive psychology, a second wave of positive psychology that emphasizes the importance of effective coping with the negative aspects of living in order to achieve greater wellbeing. Trait emotional intelligence (trait EI) can be crucial in this context as it refers to emotion-related personality dispositions concerning the understanding and regulation of one’s emotions and those of others. The present study investigated the relationship between trait EI and both wellbeing and psychological distress (i.e., depression, anxiety, and stress), while exploring the mediating role of meaning-centered coping (proactive transformative strategies based on meaning in life) and maladaptive coping (i.e., behavioral disengagement and self-blame) during the first few months of the COVID-19 pandemic. A sample of 326 Lebanese adults completed measures of trait EI, wellbeing, psychological distress, coping, and meaning-centered coping. Results showed a strong positive correlation between trait EI and meaning-centered coping. Trait EI also correlated positively with wellbeing and negatively with psychological distress. Structural equation modeling showed that meaning-centered coping partially mediated the relationship between trait EI and wellbeing. Maladaptive coping fully mediated the relationship between trait EI and psychological distress. Findings indicate that trait EI is positively related to dealing with a stressful situation such as the pandemic in positive ways at both the cognitive level, by reformulating the situation to see something valuable in it, and behavioral level, by being proactive about it. Trait EI was positively linked to seeing the situation as an opportunity for personal growth, finding personal meaning in this situation, maintaining an attitude of hope and courage, and acting more responsibly with one’s self and others during the current crisis. In turn, this coping formula was related to lower psychological distress and improved mental health. These results are consistent with the existential positive psychology framework and can inform implementation programs and policies aiming at raising awareness and promoting healthy and successful coping during the pandemic.

scholarly journals Kecerdasan Emosional, Kecerdasan Intelektual dan Kecerdasan Spiritual Terhadap Pemahaman Akuntansi Dasar Dengan Motivasi Sebagai Variabel Moderating

2017 ◽  
Vol 1 (2) ◽  
pp. 93
Author(s):  
Fitri Nuraini
Keyword(s):  
Emotional Intelligence ◽  
Regression Analysis ◽  
Sampling Technique ◽  
Spiritual Intelligence ◽  
Analysis Tool ◽  
Study Program ◽  
Moderating Variables ◽  
New Students ◽  
Convenience Sampling ◽  
The Relationship

Basic accounting is very important as the beginning to understand the concept of accounting, if on the basis of it can not fully understand then for the next is also difficult. The concept of introduction accounting is very important, especially for new students, like a building or a house then introduction accounting is the foundation. This study examines the effect of emotional intelligence, intellectual intelligence and spiritual intelligence on basic accounting comprehension with motivation as a moderating variable. In relation to moderating variables, researchers in this case choose motivation as a moderator of the relationship between emotional intelligence, intellectual intelligence and spiritual intelligence with basic accounting comprehension. The population used in this study was 104 students of Accounting Study Program in Semester 1 and 3 of Muhammadiyah University of Surabaya. The sampling technique uses convenience sampling with sampling of 77. The study used Moderated Regression Analysis (MRA) analysis tool. The result of research shows that (1) emotional intelligence and spiritual intelligence have an insignificant effect on basic accounting comprehension, (2) intellectual intelligence has significant effect on basic accounting comprehension, (3) motivation does not moderate the influence of emotional intelligence, intellectual intelligence and spiritual intelligence toward understanding of accounting basic. 

scholarly journals The Relationship among Spiritual Intelligence, Emotional Intelligence, Organizational Citizenship Behaviour, and Employee Performance

ETIKONOMI ◽  
2019 ◽  
Vol 18 (2) ◽  
pp. 249-258
Author(s):  
Achmad Sani Supriyanto ◽  
Vivin Maharani Ekowati ◽  
Masyhuri Masyhuri
Keyword(s):  
Emotional Intelligence ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Indirect Effect ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Spiritual Intelligence ◽  
Citizenship Behavior ◽  
The Relationship

The effect of Intelligence on employee performance is highly essential, although contradictions related to the current research found. This research aims to analyze the direct and indirect effect of spiritual intelligence and emotional intelligence on employee performance through Organizational Citizenship Behavior (OCB). This research using Partial Least Square (PLS) with 50 respondents as samples. It shows that emotional intelligence has a direct and indirect effect on employee performance. Meanwhile, spiritual intelligence only has a direct effect on employee performance. Emotional intelligence can increase employee performance indirectly through OCB. Management implies that the supervisor is supposed to conduct an assessment on OCB to enhance employee performance continuously.JEL Classification: D23, J24

scholarly journals Investigate the Relationship between Spiritual Intelligence and Emotional Intelligence with Resilience in Undergraduate (BA) Students

2018 ◽  
Vol 82 ◽  
pp. 10-18
Author(s):  
Fatemeh Nemati Sogolitappeh ◽  
Amjad Hedayat ◽  
Mehrdad Rezaee Arjmand ◽  
Mohamad Khaledian
Keyword(s):  
Emotional Intelligence ◽  
Random Sampling ◽  
Sampling Method ◽  
Pearson Correlation ◽  
Simple Random Sampling ◽  
Descriptive Statistics ◽  
Spiritual Intelligence ◽  
Regression Coefficients ◽  
Statistical Methodology ◽  
The Relationship

The purpose of the present study is to investigate the relationship between spiritual intelligence and emotional intelligence with resilience in undergraduate (BA) students. The population of the study included all students of Payam Noor University in Ghorveh during 2016-2017 academic years. According to the principles of statistical methodology for correlational studies, 100 students from different disciplines were selected as sample of the study using simple random sampling method. In this research, King's Spiritual Intelligence Questionnaire, Bar-Ann 90-questions Emotional Intelligence Questionnaire, and Conner and Davison resilience questionnaire were used. Descriptive statistics (mean and standard deviation) and inferential statistics (Pearson correlation coefficient and multiple regressions) were used to analyze the data. The results of this study showed that there is a significant positive correlation between spiritual intelligence and emotional intelligence and resilience. Regression coefficients showed that spiritual intelligence and emotional intelligence predict 53.9% of the variation in resiliency.

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