scholarly journals Health Facility Licensing Dispute

2020 ◽  
Vol 6 (1) ◽  
pp. 97-118
Author(s):  
Delfina Gusman ◽  
Marryo Borry
Keyword(s):  
Health Service ◽  
Health Services ◽  
Health Facility ◽  
City Government ◽  
Medical Services ◽  
Service Facility ◽  
Individual Health ◽  
West Sumatra ◽  
Individual Health Services ◽  
Basic Medical

Clinic is a health service facility that organizes individual health services that provide basic and/or specialist medical services. Primary Clinic (Klinik Pratama) is a Clinic that organizes basic medical services both general and specific. To establish a Klinik Pratama so that it can operate through a series of licensing processes namely Nuisance/Hinder Ordonnantie Permit (HO), Establishment Permit Clinic (IMK) and Clinical Operating Permit (IOK). The results of this process are overlapping or repetitive requirements, making the process ineffective and inefficient. This research is intended to analyze the dispute on health facility licensing in Padang City, West Sumatra. This paper analyzes overlapping of clinical licensing. The main problems that analyzed in this paper concerning to analyze and review clinical licensing, analyze licensing regulations at the Padang City level as a basis for recommendations on simplification, deletion and merging of licenses by the Padang City Government.

scholarly journals TUMPAH TINDIH DALAM PROSES PERIZINAN KLINIK PRATAMA DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA PADANG

2018 ◽  
Vol 1 (2) ◽  
pp. 148-156
Author(s):  
Delfina Gusman ◽  
Marryo Borry WD
Keyword(s):  
Health Care ◽  
Health Services ◽  
Health Care Facilities ◽  
Medical Services ◽  
Individual Health ◽  
Specialist Services ◽  
Care Facilities ◽  
Individual Health Services ◽  
Basic Medical

Clinics are health care facilities that provide individual health services that provide basic medical and / or specialist services. Primary Clinic is a clinic that provides basic medical services both general and special. To establish primary clinics until they can operate through a series of licensing processes, namely the Hinder Ordonnantie (HO) Permit, Clinical Establishment Permit (IMK) and Clinical Operational Permit (IOK). The results of the process are overlapping or suggesting requirements that make the process ineffective and inefficient

scholarly journals Provider-Related Predictors of Utilization of University Health Services in Nigeria

1970 ◽  
Vol 29 (2) ◽  
Author(s):  
Olumide ABIODUN ◽  
Faithman OVAT ◽  
Oluwatosin OLU-ABIODUN
Keyword(s):  
Health Service ◽  
Health Services ◽  
Health Center ◽  
Health Facility ◽  
Waiting Time ◽  
Related Factors ◽  
Mortality And Morbidity ◽  
Process Indicators ◽  
The University

BACKGROUND: The utilization of health services is an important policy concern in most developing countries. Many staff and students do not utilize the health services within the university system despite the availability of good quality services. This study investigated the provider-related factors related to utilization of university health service by staff and students in a privately owneduniversity in Nigeria.METHODS: The perception of the quality of a university health service was investigated among a cross-section of 600 university staff and students who were selected by a stratified random sampling scheme. A self-administered questionnaire-based study was conducted. The structure, process and output predictors of utilization of the university health facility were assessed. Data analysis was carried out using Stata I/C 15.0.RESULTS: The average age of the participants was 22.93±7.58 years. About two-thirds of them did not have opinion about the mortality and morbidity rates at the university health center. Significant proportions of the participants reported good perceptions about the structure and process quality of service indicators. Utilization of the university health center was predicted by some structure and process indicators namely; the availability/experience of staff (AOR 2.44; CI 1.67-3.58), the organization of healthcare (AOR 1.64; CI 1.11-2.41), the continuity of treatment (AOR 1.74; CI 1.12-2.70) and the waiting time (AOR0.41; CI 0.28-0.61).CONCLUSION: The utilization of university health services was predicted by availability/experience of staff, the organization of healthcare, the waiting time and the continuity of care. The structure-process-outcome approach discriminates between the students and staff who utilize the university health center and those who donot. It also suggests a complex interplay of factors in the prediction of choice of a health facility.

Access and attitudes to health care of Torres Strait Islanders living in mainland Australia

2004 ◽  
Vol 10 (2) ◽  
pp. 29 ◽  
Author(s):  
Paul Ban
Keyword(s):  
Health Service ◽  
Health Services ◽  
Service Providers ◽  
Medical Services ◽  
Outpatient Services ◽  
Health Service Provider ◽  
Hospital Outpatient ◽  
Health Service Providers ◽  
Torres Strait ◽  
High Level

Ninety-two mainland Torres Strait Islanders, across five communities on mainland Australia, were consulted in relation to their access to health service providers. Similar numbers were interviewed in different-sized locations encompassing urban, rural, and remote areas. This exploratory study was the first to consider the health access issues of mainland Torres Strait Islanders. Overall, community controlled health services were the most commonly used exclusive health service providers, followed by private medical services and hospital outpatient services. The two most common reasons for the choice of health service provider in each community were convenience of access and the quality of relationship and trust with the medical staff. In general, the Torres Strait Islanders interviewed stated they are not comfortable seeking medical treatment, and delay accessing any health services. There was a high level of satisfaction in all communities with private medical services. Concerns were raised regarding long waiting periods at community controlled health services and hospital outpatient services, along with lack of confidentiality at community controlled health services. People wanted to see Torres Strait Islander staff at community controlled health services and hospital outpatient services to help facilitate greater access.

scholarly journals PERENCANAAN KLINIK GIZI DI SAMARINDA PENEKANAN PADA FASAD BANGUNAN

2020 ◽  
Vol 7 (1) ◽  
Author(s):  
Nani Fatimah ◽  
Bhanu Rizfa Hakim ◽  
Cisyulia Oktavia HS ◽  
Mafazah Noviana
Keyword(s):  
Linear Space ◽  
Health Facility ◽  
Modern Architecture ◽  
Natural Stone ◽  
Medical Services ◽  
Architectural Styles ◽  
Modern Style ◽  
Secondary Wood ◽  
Basic Medical

ABSTRACT Nutritional problems in Samarinda occur because they are related to poverty, diet, health, and also cleanliness. So that a nutrition clinic is needed which is a health facility that provides complete basic medical services, namely good and complete services. This building will be specifically designed to serve nutrition with modern architectural styles and linear space organizations. The facade of the building that will be applied to this nutrition clinic is by using a modern style. At this clinic will use the temple's black natural stone and glass riben on the facade of the building. The facade of this building also uses secondary wood skin to reduce the entry of afternoon sunlight into the building. Linear organizations are used to make it easier for visitors to enter the building and also to separate zones so that when visitors enter the building, they will immediately enter the semi-public, private, and service zones. Semi-public zones, such as lobby, reception, and administration. Private zone is consultation rooms. Service zones such as lavatories and prayer rooms.  Kata Kunci: Facade, Nutritional, Nutrition clinic, Modern Architecture   ABSTRAK Masalah gizi di Samarinda terjadi karena berkaitan dengan kemiskinan, pola makan, kesehatan, dan juga kebersihan. Sehingga dibutuhkan klinik gizi yang merupakan fasilitas kesehatan yang memberikan pelayanan medik dasar yang paripurna yaitu pelayanan yang baik dan lengkap. Bangunan ini akan dirancang khusus untuk melayani gizi dengan gaya arsitektur modern dan organisasi ruang linier. Fasad bangunan yang akan diterapkan pada klinik gizi ini yaitu dengan menggunakan gaya modern. Pada klinik ini akan menggunakan batu alam candi berwarna hitam dan kaca riben pada fasad bangunannya. Fasad bangunan ini juga menggunakan secondary skin kayu untuk mengurangi masuknya sinar matahari sore ke dalam bangunan. Organisasi linier digunakan agar mempermudah pengunjung memasuki bangunan dan juga pemisahan zona sehingga ketika pengunjung memasuki bangunan akan langsung berurutan memasuki zona semi publik, privat, dan servis. Zona semi publik yaitu seperti lobby, resepsionis, dan administrasi. Zona privat yaitu ruang-ruang konsultasi. Zona servis seperti wc dan musholla. Kata Kunci:Fasad, Gizi, Klinik Gizi, Arsitektur Modern

scholarly journals Persepsi Peserta JKN Terhadap Penyelenggara Pelayanan Kesehatan Rujukan

2018 ◽  
pp. 38-46
Author(s):  
Iin Nurlinawati ◽  
Rosita Rosita
Keyword(s):  
Public Health ◽  
Health Care ◽  
Focus Group ◽  
Health Service ◽  
Health Services ◽  
Health Center ◽  
Health Facility ◽  
Public Perception ◽  
Group Discussion ◽  
Public Health Center

Abstrak Permenkes 71 tahun 2013 tentang Pelayanan Kesehatan pada Jaminan Kesehatan Nasional menyebutkan bahwa penyelenggara pelayanan kesehatan meliputi semua fasilitas kesehatan yang bekerja sama dengan BPJS Kesehatan berupa fasilitas kesehatan tingkat pertama dan rujukan tingkat lanjutan. Minat masyarakat untuk memanfaatkan penyelenggara pelayanan kesehatan dengan JKN akan dipengaruhi beberapa faktor diantaranya persepsi pasien akan mutu pelayanan kesehatan, baik pada pelayanan kesehatan tingkat pertama ataupun pada fasilitas kesehatan rujukan. Penelitian ini bertujuan untuk mengetahui persepsi pasien rawat jalan peserta JKN terhadap penyelenggara pelayanan kesehatan rujukan di Puskesmas X Kota Depok. Penelitian bersifat deskriptif dengan pendekatan kualitatif yang dilaksanakan di Puskesmas X Kota Depok, pada bulan Agustus 2017. Informan dikumpulkan di Puskesmas, kemudian dilakukan focus group discussion (FGD). Data yang dikumpulkan meliputi karakteristik informan, persepsi masyarakat terhadap pelayanan kesehatan di Puskesmas dan rumah sakit yang menjadi rujukan Puskesmas X. Pemilihan informan adalah pasien yang pernah berobat di Puskesmas X dan melakukan rujukan ke rumah sakit dalam kurun waktu satu tahun terakhir. Hasil penelitian menunjukkan bahwa persepsi masyarakat terhadap pelayanan kesehatan di Puskesmas X cukup baik, informasi alur rujukan disampaikan secara jelas. Permohonan rujukan di Puskesmas menurut informan lebih nyaman karena proses rujukan mudah dan pasien mendapatkan rujukan langsung untuk beberapa kali kunjungan ke rumah sakit sehingga tidak harus sering kembali ke Puskesmas. Namun persepsi masyarakat terhadap pelaksanaan pelayanan kesehatan pada rumah sakit rujukan kurang baik karena pelayanan yang diberikan masih jauh dari harapan masyarakat. Kata kunci: Persepsi, Pelayanan kesehatan, Puskesmas, Rujukan Abstract Permenkes 71 of 2013 on Health Services on National Health Insurance states that the providers of health services include all Health Facility in cooperation with BPJS Health in the form of first rate health facilities and advanced level referral. Public interest to utilize health service providers with JKN will be influenced by several factors such as the patient’s perception on the quality of health service, either at first level health service or at referral health facility. To determine the outpatient JKN member’s perception to referal health services at X Public Health Center Depok. The research was descriptive with qualitative approach which was carried out at X Public Health Center Depok, in August 2017. Informants were collected at Puskesmas, then conducted focus group discussion (FGD). The data collected include the characteristics of informants, public perceptions of health services at health centers and hospitals that became the reference of X Community Health Center. Selection of informants were patients who had been treated at X Health Center and made referral to the hospital within the last one year. The results showed that public perception of health service at X Public Health Center was good enough, the referral flow information was presented clearly. Referral application at Puskesmas according to informant is more convenient because the referral process is easy and the patient get direct referral for several visit to hospital so that they do not have to return to Puskesmas often. However, the public perception on the implementation of health service at referral hospital is not good because the service given is still far from the expectation of society. Keywords : Perception, Health Care, Primary Health Care, Referral

scholarly journals Peningkatan Kualitas Jasa Fasilitas Kesehatan dengan Integrasi Metode IPA dan KANO

2018 ◽  
Vol 2 (2) ◽  
pp. 67
Author(s):  
Shanty Kusuma Dewi ◽  
Ananda Rizky Calfintry Putri ◽  
Bagus Arif Dwi Winarko
Keyword(s):  
Health Service ◽  
Customer Satisfaction ◽  
Health Services ◽  
Service Quality ◽  
Services Quality ◽  
Service Integration ◽  
Good Work ◽  
Service Facility

Health services facilities development and people mindset about health  make people more  critical in making decision to their needs of health services. The increased of the health fasilities made the owner to provide the best service, so they can be able to compete and growth. The purpose of this study is to improve the service quality of health service facility. The objective of this research is to improve the level of services quality on the health service. Integration of the IPA method and the Kano are used to determine which attributes should be improve to meet customer satisfaction. The result from this method are 14 attributes on the position keep up the good work  and 13 attributes must be improved.

scholarly journals Determinants of Health Service Utilization Among Users of Dokolo Health Centre IV, Dokolo District: A Community Perspective

2021 ◽  
Vol 8 (1) ◽  
pp. 17
Author(s):  
Francis Ojok ◽  
Samuel Samuel Mukasa ◽  
Kizito Omona [PhD]
Keyword(s):  
Health Service ◽  
Health Services ◽  
Health Facility ◽  
Service Utilization ◽  
Health Service Utilization ◽  
Health Centre ◽  
Determinants Of Health ◽  
Rural Setting ◽  
Fundamental Aspect ◽  
Qualitative Approaches

Introduction: Health services utilization (HSU) is an important health outcome indicator, a surrogate measure of access to healthcare that influences the outcomes of health status and consumer satisfaction. Healthcare is central to community well-being as well as a fundamental aspect of life. Objective: The study sought to assess determinants of health service utilization among users of Dokolo Health Centre IV, Dokolo district. Methods: A cross sectional analytical design, which employed both quantitative and qualitative approaches, was used between January and July, 2020. A total of 396 respondents participated. Data was collected using Semi-structured questionnaires and Focus Group Discussion guide. Analysis was done using SPSS and qualitative data was analyzed verbatim.Results: Only 26.8% of the users were satisfied with services provided in the health facility. Living environments of respondents was the only socio-demographic factor that determined HSU (p = 0.046). Living in urban area was 1.6 times more likely to be a determinant of HSU than living in rural setting [COR=1.571, 95% CI (0.986-2.504)]. The study found that being a female was 1.14 times more likely to utilize health services (COR=1.135, 95% CI (0.741-1.739)). Similarly, majority of the respondents who were peasants, 174(43.9%), utilized health services from the facility as opposed to their formally employed counterparts. Thus, being formally employed was 0.7 times less likely to utilize health services (COR= 0.655, 95% CI (0.29-1.476)). Satisfaction with services (p=0.000), level of satisfaction (p=0.000) and distance to health facility (p=0.033) were enablers of HSU. Being very satisfied was 16 times more likely for one to utilize health services [COR=16, 95% CI (0.000- 0.001)]. Most of the respondents rated the quality of care as poor.Conclusion: Health service utilization remains quite low in many rural health facilities of Uganda.  

scholarly journals Public Complaint Application (Case Study of RSUDYA Tapaktuan Based On Android)

2020 ◽  
Vol 5 (1) ◽  
pp. 12
Author(s):  
Fardiansyah - Fadhli
Keyword(s):  
Health Services ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Accurate Information ◽  
The Public ◽  
Long Period ◽  
Individual Health ◽  
Information And Communication ◽  
Individual Health Services

Yuliddin Away Regional General Hospital (RSUDYA) as an institution provides individual health services in a complete manner that often experiences obstacles in providing optimum services to community, in some cases, complaints from the public. During this time, complaints are accommodated by the existence of a complaint box in each service division, but the use of this method is difficult to obtain accurate information and the process of executing these complaints requires a relatively long period. The implementation of information and communication technology in the form of applications is expected to improve responsive and informative service quality. Through the Android-based Complaints application, it was found that with the use of this application the community was easy in providing advice and criticism of the services of Yuliddin Away Hospital.

Sign in / Sign up

Export Citation Format

Share Document