scholarly journals Stereotypes in Services - A Systematic Literature Review to Move from Scattered Insights to Generalizable Knowledge

2020 ◽  
Vol 4 (4) ◽  
pp. 216-236
Author(s):  
Hannes Fleischer
Keyword(s):  
Literature Review ◽  
Strong Influence ◽  
Current Knowledge ◽  
Service Encounter ◽  
Negative Effects ◽  
Strong Focus ◽  
Before And After ◽  
Managerial Implications ◽  
The Many ◽  
The Impact

Over the last 40 years, the impact of stereotypes in a service context has been investigated repeatedly, as stereotypes can have a strong influence on interactions during the service encounter. The many academic studies analysed various stereotypes, took a customer or employee perspective, investigated attitudinal or behavioural outcomes before and after an interaction and found both positive and negative effects of stereotypes. Thus, a synthesis of research is needed that integrates existing knowledge to clarify what researchers have learnt about stereotypes in services. The main contribution of our research is to aggregate and categorise the highly specialized findings that exist on specific stereotypes and thus make the current knowledge more generalisable. The results of our study reveal that a strong focus on customer stereotypes regarding employees exists, but other stereotype constellations are less often investigated. Similarly, the investigation of more subtle stereotype triggers and the consideration of contextual factors should receive more attention. Finally, even as we identified meaningful managerial implications to address the consequences of stereotypes, academic papers need to include a practitioner’s perspective more consequently.

The Impact of Corruption on Entrepreneurship

2015 ◽  
pp. 1-13
Author(s):  
Gil Avnimelech ◽  
Yaron Zelekha
Keyword(s):  
Developing Countries ◽  
Literature Review ◽  
Negative Impact ◽  
Developed Countries ◽  
Entrepreneurial Activity ◽  
Negative Effects ◽  
Societal Costs ◽  
Present Evidence ◽  
Growing Body ◽  
The Impact

There is a consensus that corruption may result in high societal costs. A growing body of research reveals the negative effects of corruption on a variety of economic indicators. This chapter presents a literature review on the impact of corruption on entrepreneurship. It allows us to suggest that one of the transition channels through which corruption has impacted growth is entrepreneurship. The main channels in which corruption impacts entrepreneurship is through reduced incentives for entrepreneurial activity and reduced trust within the system. The authors present evidence that the negative impact of an incremental increase in the level of corruption on entrepreneurship is more harmful in developed countries than in developing countries. Thus, they stress the need for more research in this area with the aim of establishing appropriate frameworks for the fight of corruption in both developing and developed countries and suggest significant gains from anti-corruption efforts, especially in developed countries.

scholarly journals Pregnancy and COVID-19

2021 ◽  
Vol 101 (1) ◽  
pp. 303-318 ◽  
Author(s):  
Elizabeth A. N. Wastnedge ◽  
Rebecca M. Reynolds ◽  
Sara R. van Boeckel ◽  
Sarah J. Stock ◽  
Fiona C. Denison ◽  
...  
Keyword(s):  
Service Provision ◽  
Growth And Development ◽  
Current Knowledge ◽  
Middle Eastern ◽  
Asymptomatic Infection ◽  
Physiological Changes ◽  
Reproductive Health Services ◽  
Negative Effects ◽  
The Impact ◽  
In Pregnancy

There are many unknowns for pregnant women during the coronavirus disease 2019 (COVID-19) pandemic. Clinical experience of pregnancies complicated with infection by other coronaviruses e.g., Severe Acute Respiratory Syndrome (SARS) and Middle Eastern Respiratory Syndrome, has led to pregnant woman being considered potentially vulnerable to severe SARS-CoV-2 infection. Physiological changes during pregnancy have a significant impact on the immune system, respiratory system, cardiovascular function, and coagulation. These may have positive or negative effects on COVID-19 disease progression. The impact of SARS-CoV-2 in pregnancy remains to be determined, and a concerted, global effort is required to determine the effects on implantation, fetal growth and development, labor, and neonatal health. Asymptomatic infection presents a further challenge regarding service provision, prevention, and management. Besides the direct impacts of the disease, a plethora of indirect consequences of the pandemic adversely affect maternal health, including reduced access to reproductive health services, increased mental health strain, and increased socioeconomic deprivation. In this review, we explore the current knowledge of COVID-19 in pregnancy and highlight areas for further research to minimize its impact for women and their children.

The Oxford Handbook of Hope

2017 ◽  
Keyword(s):  
Current Knowledge ◽  
Physical And Mental Health ◽  
Comprehensive Overview ◽  
Future Directions ◽  
Theoretical Perspectives ◽  
The Many ◽  
The Impact ◽  
Made In

The Oxford Handbook of Hope provides a comprehensive overview of current knowledge regarding the science and practice of hope. Hope has long been a topic of interest to philosophers and the general public, but it was only in recent decades that hope became a focus of psychological science. Rick Snyder defined hope as a cognitive trait that helps individuals to identify and pursue goals and consists of two components: pathways, the perceived capacity to identify strategies necessary to achieve goals, and agency, the willpower or motivation to pursue those pathways to achieve goals. Hope has become one of most robust and promising topics in the burgeoning field of positive psychology. This book reviews the progress that has been made in the past 25 years regarding the origins and influence of hope. Topics covered include current theoretical perspectives on how best to define hope and how it is distinct from related constructs, current best practices for measuring and quantifying hope, interventions and strategies for promoting hope across different settings and the lifespan, the impact that hope has on many dimensions and domains of physical and mental health, and the many ways and contexts in which hope promotes resilience and positive functioning. Experts in the field both review what is currently known about the role of hope in different domains and identify topics and questions that can help to guide the next decade of research. The handbook concludes with a collaborative vision on the future directions of the science of hope.

scholarly journals Dampak Masuknya Turis Asing Terhadap Budaya Asli Masyarakat Sekitar Lokasi Pantai Lakey Desa Hu’u Kabupaten Dompu

2019 ◽  
Vol 6 (2) ◽  
pp. 124
Author(s):  
Mintassrihardi Mintassrihardi ◽  
Selva Selva ◽  
Nurlaila Fitriyah
Keyword(s):  
Cultural Values ◽  
Positive Impact ◽  
Entire Body ◽  
Negative Effects ◽  
Business World ◽  
The People ◽  
Negative Impacts ◽  
Main Instrument ◽  
The Many ◽  
The Impact

This study aims to describe the impact of foreign culture on the indigenous culture of the community around the Lakey beach location in terms of the positive and negative effects of foreign cultures around Lakey beach in Hu’u village, Dompu district. This study uses a type of qualitative data, the data in this study are in the form of words and actions obtained by observation, interviews and documentation. The main instrument in this study is data assisted by observation, documentation and interview guidelines. The research aids used are in the form of digital cameras and writing equipment. The validity of the data is obtained by triangulation techniques. The data analysis technique used is descriptive. Steps for analyzing data by reducing data, presenting data and drawing conclusions or verification. The results of this study show that 1) Westernized lifestyle tradition is one of them is a way of dressing that is not polite for women such as wearing pants or short skirts and clothes that cannot cover all bodies and some even wear a bikini (underwear only). They do not feel uncomfortable or ashamed of the opposite sex when they wear short clothing or do not cover their entire body. This is considered normal for them so they feel unafraid of the effects of short dressing. 2) Still adopting a consumptive lifestyle, some people still waste money just to do negative things like binge drinking when there are certain events, they are not reluctant to spend a lot of money just to get drunk. Not only to buy liquor they also often buy non-essential needs such as buying clothes that are quite expensive only to spend money. 3) The presence of foreign tourists also results in social inequality, in general, the people are picky about their associations, making the poor feel inferior to the more capable people. According to the Lakey beach community's response that some of the people who have capital or wealth are more likely to reduce associations with the less fortunate because they are considered less experienced in the business world. Until now there has also been no government intervention in responding to this. 4) But of the many negative impacts described by the Lakey community there is also a positive impact felt by the community, namely the creation of jobs and others. In this study many people complained of the impact of foreign cultures, so that people were worried about extinction of their own indigenous cultural values.

scholarly journals Comparing the victimization impact of cybercrime and traditional crime

2021 ◽  
Vol 3 (3) ◽  
pp. 85-110
Author(s):  
Jildau Borwell ◽  
Jurjen Jansen ◽  
Wouter Stol
Keyword(s):  
Law Enforcement ◽  
Literature Review ◽  
Current Knowledge ◽  
Future Research ◽  
Knowledge Gap ◽  
Research Directions ◽  
The Future ◽  
Future Research Directions ◽  
Potential Impact ◽  
The Impact

This paper addresses the importance of building knowledge on the impact of cybercrime victimization. Because the topic is understudied, it is unclear whether the impact of cybercrime differs from that of traditional crime. Our understanding of potential impact differences needs to be improved, considering that society and criminality are digitizing and, consequently, more people are likely to become victims of cybercrime. From a practical perspective, knowledge about the impact of different crimes is important to develop victim policies within law enforcement and other relevant agencies, and to treat victims appropriately. In this paper, a literature review is provided, as well as future research directions to address the current knowledge gap. The future research directions are divided in three topics: (1) distinguishing between cybercrime and traditional crime, (2) classifying cybercrime and traditional crime, and (3) measuring the victimization impact of cybercrime and traditional crime.

The Impact of Corruption on Entrepreneurship

2015 ◽  
pp. 282-294
Author(s):  
Gil Avnimelech ◽  
Yaron Zelekha
Keyword(s):  
Developing Countries ◽  
Literature Review ◽  
Negative Impact ◽  
Developed Countries ◽  
Entrepreneurial Activity ◽  
Negative Effects ◽  
Societal Costs ◽  
Present Evidence ◽  
Growing Body ◽  
The Impact

There is a consensus that corruption may result in high societal costs. A growing body of research reveals the negative effects of corruption on a variety of economic indicators. This chapter presents a literature review on the impact of corruption on entrepreneurship. It allows us to suggest that one of the transition channels through which corruption has impacted growth is entrepreneurship. The main channels in which corruption impacts entrepreneurship is through reduced incentives for entrepreneurial activity and reduced trust within the system. The authors present evidence that the negative impact of an incremental increase in the level of corruption on entrepreneurship is more harmful in developed countries than in developing countries. Thus, they stress the need for more research in this area with the aim of establishing appropriate frameworks for the fight of corruption in both developing and developed countries and suggest significant gains from anti-corruption efforts, especially in developed countries.

The impact of climate change on the biology of the cattle tick, Rhipicephalus microplus: current knowledge and gaps to be filled.

2021 ◽  
pp. 193-208
Author(s):  
Isabel Santos ◽  
Matias Pablo Juan Szabó ◽  
Alexandre Rodrigues Caetano ◽  
Maristela Martins de Camargo
Keyword(s):  
Climate Change ◽  
Heat Stress ◽  
Current Knowledge ◽  
Rhipicephalus Microplus ◽  
Cattle Tick ◽  
Negative Effects ◽  
Factors Affecting ◽  
Host Ecology ◽  
Earth’S Climate ◽  
The Impact

Abstract This expert opinion revisits the factors affecting the on- and off-host ecology of Rhipicephalus microplus in the context of climate change. It also highlights how the negative effects of heat stress caused by climate change on animal welfare, productivity and health of cattle will likely become more of an issue in the future if the Earth's climate continues to warm as predicted.

scholarly journals The impact of incorrect social information on collective wisdom in human groups

2020 ◽  
Vol 17 (170) ◽  
pp. 20200496
Author(s):  
Bertrand Jayles ◽  
Ramón Escobedo ◽  
Stéphane Cezera ◽  
Adrien Blanchet ◽  
Tatsuya Kameda ◽  
...  
Keyword(s):  
Cognitive Biases ◽  
Group Performance ◽  
Social Information ◽  
Negative Effects ◽  
Collective Wisdom ◽  
The Social ◽  
Before And After ◽  
Use Of Social Media ◽  
The Impact ◽  
Incorrect Information

A major problem resulting from the massive use of social media is the potential spread of incorrect information. Yet, very few studies have investigated the impact of incorrect information on individual and collective decisions. We performed experiments in which participants had to estimate a series of quantities, before and after receiving social information. Unbeknownst to them, we controlled the degree of inaccuracy of the social information through ‘virtual influencers’, who provided some incorrect information. We find that a large proportion of individuals only partially follow the social information, thus resisting incorrect information. Moreover, incorrect information can help improve group performance more than correct information, when going against a human underestimation bias. We then design a computational model whose predictions are in good agreement with the empirical data, and sheds light on the mechanisms underlying our results. Besides these main findings, we demonstrate that the dispersion of estimates varies a lot between quantities, and must thus be considered when normalizing and aggregating estimates of quantities that are very different in nature. Overall, our results suggest that incorrect information does not necessarily impair the collective wisdom of groups, and can even be used to dampen the negative effects of known cognitive biases.

A study of consultant psychiatrists' response to patients' suicide

2011 ◽  
Vol 28 (1) ◽  
pp. 35-37 ◽  
Author(s):  
Eric Kelleher ◽  
Aisling Campbell
Keyword(s):  
Literature Review ◽  
Quantitative Methodology ◽  
Negative Effects ◽  
Questionnaire Response ◽  
Patient Suicide ◽  
Personal Lives ◽  
Team Meetings ◽  
The Republic ◽  
Suicidal Patients ◽  
The Impact

AbstractObjectives: A patient's suicide is arguably the event of most concern to consultant psychiatrists. Given the rise in the rate of suicide in the Republic of Ireland, the impact it has should not be underestimated. The aims of the study were: to assess the effect a patient's suicide has on a consultant's personal and professional life; to identify what factors modulated or exacerbated their response to the suicide; and to highlight what was shown to be beneficial in coping with the aftermath.Methods: Following a literature review, a questionnaire from a previous study was chosen. This was sent to 74 consultants working in the Munster province. It asked consultants to recall their ‘most distressing’ suicide and their response to it. The results were analysed using quantitative methodology. A further literature review was conducted on the issues raised.Results: The questionnaire response rate was 67.5%. A total of 80% of consultants had a patient commit suicide under their care. In the case of 27.5%, consultants said that their personal lives had been affected by the suicide and 32.5% said that their professional lives had been affected. The majority of those affected were recently appointed consultants. Consultants' peers and team were significant sources of support, as were team meetings. A total of 57.5% of consultants said that their management of future suicidal patients had changed following the suicide.Conclusions: A proportion of consultants experience negative effects in their lives as a consequence of patient suicide. However the support of consultant peers, the team and team meetings may help in the aftermath.

Are prison-based therapeutic communities effective? Challenges and considerations

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jade Richardson ◽  
Valentina Zini
Keyword(s):  
Literature Review ◽  
Current Knowledge ◽  
Therapeutic Communities ◽  
Content Type ◽  
Effective Form ◽  
Recent Developments ◽  
Probation Service ◽  
Narrative Literature Review ◽  
The Uk ◽  
The Impact

Purpose The purpose of this paper is to detail the impact and efficacy of Her Majesty’s Prison and Probation Service ((HMPPS) Therapeutic Communities (TCs) (both democratic and hierarchical). This paper outlines recent developments in the TC literature, to provide readers with an up-to-date overview of the outcomes of prison-based TC treatment, while highlighting the strengths and challenges of this treatment approach. Trends within the research are discussed, and the authors draw attention to any gaps in the current knowledge. Design/methodology/approach This paper uses a narrative literature review approach to review the most current literature around the effectiveness of prison-based TCs in HMPPS. Academic literature published predominantly from 2010 onwards is discussed because of limited literature review publications on this topic post-2010. To obtain literature, searches of relevant databases were conducted, and/or clinical leads at prison sites were contacted for relevant publications. Findings There is a body of research which demonstrates that TCs are an effective form of treatment for people with an offending history and personality difficulties. Evidence indicates that Democratic TC treatment plays a part in reducing reoffending rates, as well as improving psychological features. Further research is needed in a number of areas, specifically with female offenders and individuals who undertake treatment in hierarchical TCs in the UK. It is also suggested that TC treatment aftercare may help to further the positive outcomes identified. Originality/value To the best of the authors’ knowledge, there is no up-to-date review of the impact and efficacy of HMPPS TC treatment. This paper reflects on available research within the current context of TC treatment and provides an original overview of the current UK TC practice. It has value in recommending areas for further research and consideration.

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