scholarly journals Implementation of Integrated Quality Management in Improving the Quality of MTs Graduates in Pondok Pesantren Kholafiyah

2021 ◽  
Vol 9 (1) ◽  
pp. 163-170
Author(s):  
Acep Acep ◽  
Iim Wasliman ◽  
Hendi Suhendraya Muchtar
Keyword(s):  
Quality Management ◽  
Performance Appraisal ◽  
Formal Education ◽  
Implementation Process ◽  
Boarding Schools ◽  
Value Systems ◽  
Operational Costs ◽  
Education Personnel ◽  
And Performance

The background of this research MTs inferior quality of graduates, allegedly because not terimplementasinya m anagement m utu t erpadu (MMT) so that the performance of education and learning is still weak. The research objective to describe the preparation, steps, processes, supervision, results, problems, solutions and innovative ideas in the implementation of m anagement m utu t erpadu in improving the quality of graduates MTs in Kholafiyah Pontren environment. The research foundation used is theological, philosophical, theoretical, and tual concepts , the six value systems, and relevant prior research. Using Edward Sallis' theory of integrated quality management (TQM) with a qualitative approach with descriptive methods . T eknik collecting data through interviews, observation , and documentation study. The research location is MTs Assalam Darul Faizah Warungkiara and MTs Al-Ma'tuq Cisaat Sukabumi Regency . The results of the research are as follows: (1) preparation for the implementation of MMT has been going well, starting with the preparation of programs and work plans for Islamic boarding schools in macro and micro MTs, (2) MMT steps begin with the formulation of the vision, mission, and objectives of the pesantren. holistically and integrated with the vision, mission and objectives of MTs, (3) the implementation process of MMT in general is related to quality learning services, (4) supervision in MMT implementation is carried out through four techniques, namely coaching, monitoring, guidance, and performance appraisal, (5) the results of the implementation of MMT produced a generation that is faithful, devoted, berakhlakul karimah, academic achievement and non-academic, (6) the problem that ditemu right in the implementation of MMT is partly HR and education Personnel not in accordance with educational qualifications and operational costs of education not yet balanced with the amount of madrasah income, (7) efforts made to overcome the problem d ith a regeneration program for teachers and education personnel through lectures in accordance with the needs of the institution. For educational operational costs, there is a movement to finance a cross-subsidized system from parents / guardians of students with advanced economic conditions (aghniya), and (8) innovative ideas in implementing MMT to improve the quality of MTs graduates in the Pontren Kholafiyah environment, namely the application of the “integrated quality management model. Islamic boarding schools integrated into madrasah education units. The implication of the research results is that the implementation of MMT can improve the quality of graduates, so every education unit must apply it . Recommendations to boarding school leaders who manage formal education units always give more authority to manage madrasah-based management.

Perubahan Budaya dan Tinjauan Islam terhadap Manajemen Mutu Terpadu Pendidikan Islam di Pondok Pesantren Daar El Manshur

2021 ◽  
Vol 3 (3) ◽  
pp. 319-341
Author(s):  
Ade Salamun ◽  
Maemunah Sa’diyah
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Cultural Change ◽  
Qualitative Method ◽  
Boarding School ◽  
Boarding Schools ◽  
Total Quality ◽  
Fully Integrated ◽  
Depth Interview

This study aims to provide an overview of the process of cultural change through total quality management in Islamic perspective carried out at Daar El Manshur Islamic Boarding School. The method of the study is qualitative method by using in-depth interview techniques with informants. This research was conducted at the Daar El Manshur Islamic Boarding School, Depok City, West Java. Data analysis was carried out using content analysis with the stages of reducing data, triangulating data, presenting data descriptively, and drawing conclusions/verification. The results showed that cultural change through total quality management at Daar El Manshur Islamic Boarding School was seen from 7 focuses. The focus of planning for Islamic boarding schools is still focused on current conditions. The focus of the organization is participatory by involving all individuals to improve the quality of education and to develop Islamic boarding schools. The focus of control is still in the form of monitoring and supervising each section based on the existing SOP. The focus of communication has been two-way communication. The focus of the decision is still reactive and not based on well planning even though decisions are made based on deliberation and consensus. The focus of functional management has not been fully integrated. The focus of quality management is still reactive because it is still in the stage of finding the best and most suitable method to be applied in Islamic boarding schools. Therefore, the process of cultural change at Daar El Manshur Islamic Boarding School has begun to occur.

scholarly journals Quality Management in Libraries Case Study: Book Collection Retrieval in Academic Libraries

2021 ◽  
Vol 9 (2) ◽  
pp. 182
Author(s):  
Vilianty Rizki Utami ◽  
Desni Sri Hastuti Sihite
Keyword(s):  
Quality Control ◽  
Quality Management ◽  
Comprehensive Evaluation ◽  
Case Study Method ◽  
Control Data ◽  
User Expectations ◽  
And Performance ◽  
Quality Control Data

Quality management in the library is related to quality control of the library's work to meet user expectations and contributes to the continued success of the organization. However, quality control is lacking and not be the main focus in many libraries. This paper aims to explain how quality management improves work results in libraries. The research method used in this paper is qualitative research using a case study method. We conduct research in Library X that already underwent quality control in book processing activities. The data were collected through observation, and interviews for book processing activities and its quality control data during 2018-2020. The data was then analyzed document analysis. The study found that Library X could perform better by improving the quality of book processing and fixing the error just before they put the book on its shelves. Quality control gives a comprehensive evaluation in Library X either for humans, processes, and systems of book processing activities that help Library X conduct its duty to provide their user needs and expectations. Quality control and quality management also help Library X describe the library working atmosphere and can be used for giving motivation to all librarians and staff to give better service and performance for the end-users.

scholarly journals THE PROCESS APPROACH IN THE MANAGEMENT OF A MULTI-HOSPITAL, AS A TOOL IMPROVE ITS EFFICIENCY

2015 ◽  
Vol 7 (4) ◽  
pp. 84-93
Author(s):  
V N Filatov ◽  
I I Khayrullin ◽  
F N Kadyrov
Keyword(s):  
Quality Management ◽  
Performance Management ◽  
Practical Experience ◽  
Process Approach ◽  
Insurance Companies ◽  
Management Tool ◽  
Medical Organisation ◽  
And Performance ◽  
A Chain

In view of the increasing demands from stakeholders (patients, management, insurance companies, media, etc.) to ensure the quality of health care and the implementation of the program of state guarantees in the current difficult conditions of increasing importance is the efficient and performance management of medical organisation (MO). As part of these requirements has been widely discussed question of the necessity of building a system of quality management MO. Practical experience shows that building a systematic approach to quality management depends primarily on the availability of managerial competencies for managers and heads of departments MO, as well as their level of motivation, or resistance to organizational change. One of the tested and proved to be a reliable tool in the management of the quality of medical practice is a process approach. With this management tool, it is possible to present the activities of MO as a chain of interrelated processes. It defines the criteria for the quality of the product, the necessary resource and regulatory support, introduces the institute of internal and external customer, which ultimately has a positive effect on the performance indicators and efficiency MO.

scholarly journals The enhancement of human resources through the implementation of total quality management at PR Prima in Malang, East Java-Indonesia

2018 ◽  
Author(s):  
Suyitno
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
Significant Influence ◽  
Implementation Process ◽  
Total Quality ◽  
Environmental Aspects ◽  
High Quality ◽  
Competitive Price

In increasing the quality of human resources, corporate can implement total quality management (TQM), by which an employee should do a job better, more effective and more efficient in producing the products with high quality and competitive price. The research aims to identify the implementation process of TQM, and its influence toward the quality of human resources. The result showed the variables of TQM (that is, employees role, employer role, relations of employer and employees, organizational aspects, and environ employees, organization aspects, and environmental aspects) are simultaneously have a significant influence toward the quality of human resources in PR. HF Prima Malang. The organizational aspects variable is dominantly influence the corporate's quality of human resources

scholarly journals Librarian Creativity to Improve Library Services and Librarian Performance

2021 ◽  
Vol 7 (2) ◽  
pp. 333-341
Author(s):  
Pindyana Adiatama
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Qualitative Method ◽  
Formal Education ◽  
Team Work ◽  
Library Services ◽  
And Performance ◽  
College Library

Background of the study: The college library is the heart of higher education. In the era of information technology today the needs and desires of the settlers vary and change. Librarians are required to be creative and have competence when managing libraries and serving the users. Librarians must develop better performance by paying attention to the quality of service to users. Purpose: The research aims to determine creativity to improve the service and performance of the librarian. Method: This research uses qualitative method. Findings: The results of this research are the efforts of the librarian in increasing the creativity of the librarian's performance, which can be seen from the skills and abilities gained by the librarians through a formal education of the libraries D3, S1 and S2. In addition to increasing the knowledge and insight of librarians write scientific works. Librarians also participate in and hold training, workshops, socialization and book reviews. Conclusion: The organizational environment encourages creativity such as awards given to librarians that can be seen in the performance and aspects of librarian behavior used to calculate incentives. In addition, the support of the leadership and the good team work also affects the creativity of the librarians.

scholarly journals Model Pengembangan Pendidikan Pesantren Muhammadiyah Boarding School Jombang

2020 ◽  
Vol 3 (1) ◽  
pp. 189-193
Author(s):  
Furqon ◽  
Dr. Isa Anshori, M.SI
Keyword(s):  
Information And Communication Technologies ◽  
Evaluation System ◽  
Formal Education ◽  
Boarding School ◽  
Communication Technologies ◽  
Boarding Schools ◽  
Factor Endowments ◽  
Information And Communication ◽  
The Subject

This research aims to understand about the education developing model of MuhammadiyahBoarding School Jombang, factor endowments and a barrier, as well as the efforts of addressing and resolving the various obstacles. This research uses qualitative methods with a phenomenology approach to the subject: caregivers, ustadz – ustadzah and director ofMuhammadiyah Boarding School Jombang. This research uses data collection techniques of observation, interview, and document. Whereas the data collected is analyzed through the stages of data reduction, data display and take conclusion. The results showed that the education developing model of Muhammadiyah Boarding School Jombang combines educational systemof formal education by using ekspositori strategies, inquiry, CTL,as well as evaluation system formative and summative. In this boarding schools utilizes information and communication technologies as a means of supporting education and quality of ustadz- ustadzahin accordance with the field of their education, barriers in these boarding schools is the lack of ustadz – ustadzah qualified and competent in their field, not the lack of adequate facilities and infrastructure, and lack of funding there are various attempts are made to overcome these obstacles include: improving the quality of human resources (ustadz – ustadzah), searching for ustadz – ustadzah that corresponds to the field of education, to improve the existing infrastructure as well as cooperation with communities and agencies for the provision of infrastructure and the provision of funds.

Quality Assurance as Major Process of Quality Management in Projects

2015 ◽  
Vol 809-810 ◽  
pp. 1305-1310
Author(s):  
Liviu Marius Cîrţînă ◽  
Daniela Cîrţînă ◽  
Angelo Davaris
Keyword(s):  
Quality Assurance ◽  
Quality Management ◽  
Implementation Process ◽  
Industry Standard ◽  
Quality Assurance Process ◽  
Project Idea ◽  
Planning Function ◽  
Assurance Process ◽  
Project Life

Quality management in projects includes the processes necessary for providing the fact that the project satisfies the necessities it had been accomplished for. The quality planning function must remain present throughout the project life cycle. The quality assurance in the projects can be defined as part of quality management in projects that provide confidence that the requirements relating to the quality of the activities carried out in the project will be met. We propose a model in the work for the implementation of the quality assurance process at every stage of a project, from project idea to project results. The proposed model, called PDP/PIP (project definition process/ project implementation process) is described as an application for a project machinery industry standard tools. The outcome of the project quality assurance is a quality improvement plan. This represents a document which is specified actions designed to raise the efficiency of quality management processes in projects and quality of results of the project.

scholarly journals AVALIAR E (RE)PENSAR ESPAÇOS DE SOCIOAMBIENTALISMO MUSEOLÓGICO: OLHARES SOBRE O MUSEU DE HISTÓRIA NATURAL DO SUL DO ESTADO DO ESPÍRITO SANTO

2018 ◽  
Vol 23 (1) ◽  
pp. 104
Author(s):  
Rogério Zanon da Silveira ◽  
Marcelo Calderari Miguel
Keyword(s):  
Formal Education ◽  
Methodological Approach ◽  
Environmental Conservation ◽  
Ecological Literacy ◽  
Five Dimensions ◽  
Espírito Santo ◽  
Historia Natural ◽  
And Performance ◽  
Espirito Santo

RESUMOO objetivo principal desse diagnóstico é avaliar a qualidade dos serviços prestados, no que tange a expectativa e a percepção dos usuários, em relação aos serviços ofertados pelo Museu de História Natural do Sul do Espírito Santo (Muses). Para tanto, esta investigação se ancora numa metodologia de cunho descritivo, com base em um corte transversal quantitativo. Propõe uma readaptação da abordagem teórico-metodológica Servqual (1985), para examinar a Matriz Importância e Desempenho em relação às cinco dimensões da qualidade: Confiabilidade, Empatia, Garantia, Receptividade e Tangibilidade. Os resultados obtidos apontam que a comunidade usuária do Muses atribuem maior importância a dimensão Receptividade no que se refere à prestação de um serviço museológico. As conclusões do estudo sinalizam a existência de uma relação entre a qualidade percebida e satisfação. Salienta-se, ainda, que, a abordagem Servqual é vantajosa para a gestão e a tomada de decisão, mostrando que a demanda é parcialmente dependente da expectativa, que, por sua vez, está sujeita a provisão institucional em satisfazê-la. Adicionalmente, reconhece que os espaços não formais de educação são lócus privilegiados para edificar multipráticas socioambientais,   isto é, prima o saber de biodiversidade, conservação ambiental e  alfabetização ecológica para além de suas paredes.Palavras-chave: Qualidade de Serviços. Patrimônio Cultural. Educação ambiental. Espaços Não Formais de Educação. ABSTRACT The main objective of this diagnosis is to evaluate the quality of the services provided, regarding the expectations and the perception of the users, in relation to the services offered by the Museum of Natural History of the South of Espírito Santo (Muses). To do so, this research is anchored in a descriptive methodology, based on a quantitative cross-section. It proposes a readaptation of the theoretical-methodological approach Servqual (1985), to examine the Matrix Importance and Performance in relation to the five dimensions of quality: Reliability, Empathy, Assurance, Responsiveness and Tangibles. The results obtained indicate that the Muses user community attaches greater importance to the Receptivity dimension when it comes to providing a museum service. The conclusions of the study indicate the existence of a relationship between perceived quality and satisfaction. It should also be noted that the Servqual approach is advantageous for management and decision-making, showing that demand is partially dependent on expectation, which in turn is subject to institutional provision in satisfying it. In addition, it recognizes that non-formal education spaces are privileged locus for building socio-environmental multipractices, that is, it emphasizes the knowledge of biodiversity, environmental conservation and ecological literacy beyond its walls. Keywords: Quality of Services. Cultural heritage. Environmental education. Non-formal education spaces.

scholarly journals IMPLEMENTASI MANAJEMEN PENDIDIK DAN TENAGA KEPENDIDIKAN BERBASIS SEKOLAH DALAM PENINGKATAN MUTU SEKOLAH DASAR DI KOTA BEKASI

2017 ◽  
Vol 29 (2) ◽  
pp. 185-191 ◽  
Author(s):  
Neti Karnati
Keyword(s):  
Elementary School ◽  
Primary School ◽  
Personnel Management ◽  
Primary Schools ◽  
Quantitative Research ◽  
Research Approach ◽  
Public Elementary School ◽  
Education Personnel ◽  
And Performance

The research aims to analyze the implementation of Educator and Education Personnel Management School-Based in improving the quality of Elementary School in the district of North Bekasi.Bekasi City. Quantitative research approach and survey research method. Place of study at State Elementary School in District of North Bekasi. The number of research population is 49 public Elementary School and 35 research samples of public elementary school. The results of the research are: (a) Implementation in the planning needs of Educators and education personnel has been very good, because, as many as 26 schools (74%) are very good, 7 schools (20%) good and 2 schools (6%) enough. (b) Implementation in organizing Educators and Education Personnel Public elementary school has been very good because as many as 23 schools (66%) very good, 12 schools (34%) good. (c) Implementation in the development and development of Primary School Educators and Education Personnel has been very good because, as many as 28 schools (80%) very good, 7 schools (20%). (d) Implementation in the supervision and performance assessment of School Educators and Education Personnel has been very good, because as many as 30 schools (86%) very good, 5 schools (24%) good. (e) Implementation in Dismissal of Primary School Teachers and Education Personnel is good because, as many as 8 schools (23%) very good, 23 schools (65%) good and 4 schools (12%) enough  The implication of this research is that the Implementation of Educator and Education Personnel Management public elementary schools that have been very good need to be maintained. The good implementation of Educators and Education Personnel Management can improve their performance increases. The performance of educators and education personnel is expected to improve the quality of education in primary schools. Abstrak Penelitian ini bertujuan untuk menganalisis pelaksanaan Manajemen Pendidik dan Kependidikan Berbasis Sekolah dalam meningkatkan mutu Sekolah Dasar di Kecamatan Bekasi Utara, Kota Bekasi. Pendekatan penelitian kuantitatif dan metode penelitian survei. Tempat studi di Sekolah Dasar Negeri di Kabupaten Bekasi Utara. Jumlah populasi penelitian adalah 49 siswa SD dan 35 sampel penelitian sekolah dasar negeri. Hasil penelitian tersebut adalah: (a) Implementasi dalam perencanaan kebutuhan pendidik dan tenaga kependidikan sudah sangat baik, karena sebanyak 26 sekolah (74%) sangat baik, 7 sekolah (20%) baik dan 2 sekolah (6%) cukup baik. (b) Pelaksanaan pengorganisasian pendidik dan tenaga kependidikan sekolah dasar negeri sudah sangat baik karena sebanyak 23 sekolah (66%) sangat baik, 12 sekolah (34%) baik. (c) Implementasi dalam pengembangan dan pengembangan Pendidik Sekolah Dasar dan Tenaga Kependidikan sudah sangat baik karena, sebanyak 28 sekolah (80%) sangat baik, 7 sekolah (20%) baik. (d) Implementasi dalam supervisi dan penilaian kinerja Pendidik Sekolah dan Tenaga Kependidikan sudah sangat baik, karena sebanyak 30 sekolah (86%) sangat baik, 5 sekolah (24%)  baik. (e) Pelaksanaan pemberhentian guru sekolah dasar dan tenaga kependidikan baik karena sebanyak 8 sekolah (23%) memiliki kategori sangat baik, 23 sekolah (65%) baik dan 4 sekolah (12%)  cukup . Implikasi dari penelitian ini adalah bahwa implementasi Manajemen Pendidik dan Kependidikan Sekolah Dasar Negeri yang selama ini sangat dibutuhkan harus dijaga. Penerapan Manajemen Pendidik dan Tenaga Kependidikan yang baik dapat meningkatkan kinerja pendidik dan tenaga kependidikan. Kinerja pendidik dan tenaga kependidikan dapat meningkatkan kualitas pendidikan di sekolah dasar.

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