scholarly journals Librarian Creativity to Improve Library Services and Librarian Performance

2021 ◽  
Vol 7 (2) ◽  
pp. 333-341
Author(s):  
Pindyana Adiatama
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Qualitative Method ◽  
Formal Education ◽  
Team Work ◽  
Library Services ◽  
And Performance ◽  
College Library

Background of the study: The college library is the heart of higher education. In the era of information technology today the needs and desires of the settlers vary and change. Librarians are required to be creative and have competence when managing libraries and serving the users. Librarians must develop better performance by paying attention to the quality of service to users. Purpose: The research aims to determine creativity to improve the service and performance of the librarian. Method: This research uses qualitative method. Findings: The results of this research are the efforts of the librarian in increasing the creativity of the librarian's performance, which can be seen from the skills and abilities gained by the librarians through a formal education of the libraries D3, S1 and S2. In addition to increasing the knowledge and insight of librarians write scientific works. Librarians also participate in and hold training, workshops, socialization and book reviews. Conclusion: The organizational environment encourages creativity such as awards given to librarians that can be seen in the performance and aspects of librarian behavior used to calculate incentives. In addition, the support of the leadership and the good team work also affects the creativity of the librarians.

scholarly journals The Influence of Information Technology on the Information and Service Quality for the Teaching and Learning

2018 ◽  
Vol 13 (12) ◽  
pp. 230 ◽  
Author(s):  
Lianna Sugandi ◽  
Yohannes Kurniawan
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Teaching And Learning ◽  
Formal Education ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Descriptive Analysis

Globalization has influenced the competition paradigm of higher education institutions in the world. The situation keeps changing, depending on the economy and information technology as the backbone of business processes in organizations. Higher education institutions should have added values to win the competition. Furthermore, the awareness of the society about the importance of formal education, particularly higher education, will make colleges/universities strategic institutions generating high quality human resources. The success of col-leges/universities is determined by service quality, which can be identified through the satisfaction of their customers, students and lecturers. To increase customer satisfaction and be able to compete in the globalization era, as well as generate greater profits, colleges/universities need to identify factors which influence information system services to increase customer satisfaction. Employing descriptive analysis, the study reveals that the purpose and service quality of information technology positively affect the teaching and learning process at colleges/universties.

Improving Learning Quality of Advanced Manufacturing Engineering

2014 ◽  
Vol 484-485 ◽  
pp. 239-241
Author(s):  
Shao Lin Wang
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Teaching Quality ◽  
Advanced Manufacturing ◽  
Teaching Resources ◽  
Teaching Management ◽  
Management Reform ◽  
Excellent Teaching ◽  
Manufacturing Engineering

Higher education and traditional forms of teaching and management system are difficult to adapt to the individualized requirements and the cultivation of personalized talents. higher education information technology is a new trend in the world, and it plays an important role in promoting universities personalized education and innovation, training personnel, improving the integrated use of the excellent teaching resources, deepening teaching management reform and improving the teaching management level, enhancing teaching quality of advanced manufacturing engineering. Colleges and universities should attach great importance to the building and information on the quality of the teaching environment of information technology and promote information technology in education for major of manufacturing engineering.

scholarly journals Нормативно-Политические Вопросы Обращение С Обеспечением Низкого Образования В Индонезии (Policy In Handling The Low Education Relevance In Indonesia)

2020 ◽  
Vol 8 (2) ◽  
Author(s):  
Indrayanto Indrayanto ◽  
Smyshlyaeva Larisa Germanovna
Keyword(s):  
Higher Education ◽  
Human Resources ◽  
Formal Education ◽  
Population Distribution ◽  
Tertiary Education ◽  
The World ◽  
Government Education ◽  
Potential Resource ◽  
Education Transformation

AbstractThe problem of Human Resources (HR) in Indonesia is becoming increasingly complex, this is reflected in the large number of formal education graduates from various levels who are not absorbed in the world of work. Many factors cause this to happen, including the mismatch between HR competencies and the labor market, the growth of the workforce is greater than the availability of available employment and population distribution between regions is not evenly distributed. If you look at the achievements of Indonesian tertiary education graduates, many of Indonesian tertiary education graduates are slow to get jobs, this shows that there is a broken link between higher education and the world of work. Higher education has not been able to produce graduates with high selling prices armed with the knowledge they have learned even though in general higher education graduates have greater employment opportunities than high school or lower level graduates. Many realities on the ground show that the quality of Indonesian people as a potential resource still does not meet expectations. This happens because of the low quality of education in Indonesia. By fulfilling good educational needs, the students will get benefits and can improve the quality of life of the knowledge they have, so that after completing their education, they can get decent jobs or create quality jobs. Indonesia's education world must start to build links with the world of work, so that the world of work responds to graduates produced in accordance with what the world of work wants; this paradigm must be understood and built by the Indonesian government. Education transformation is needed so that education is able to produce reliable and resilient human resources; education and educators must be improved. 

scholarly journals Pengaruh Teknologi Informasi untuk Meningkatkan Pelayanan dalam Proses Belajar Mengajar

2014 ◽  
Vol 5 (2) ◽  
pp. 939
Author(s):  
Lianna Sugandi
Keyword(s):  
Higher Education ◽  
Customer Satisfaction ◽  
Formal Education ◽  
College Success ◽  
College Education ◽  
Added Value ◽  
New Paradigm ◽  
Business World ◽  
Education Today

In the current age of globalization there has been a new paradigm shift in the business world and has given rise to new demands on higher education institutions, it is caused by the development of competition which is characterized by interdependence of economic change and the development of information technology as the backbone of the process the business of a company. Competition in the world of college education today is increasingly heavy and important. Each college is required to have an added value in order to win the competition with other universities. The increasing public demand for formal education, especially higher education, makes college as a strategic sector that is expected to produce quality human resources. College success is largely determined by the quality of service provided, which can be identified service quality through customer satisfaction in this case are students and faculty. In order to improve customer satisfaction, to be able to compete in the era of globalization and alsoto provide bigger profit, then every university is doing a research to determine the factors that influence the information systems services to customer satisfaction.

scholarly journals QUALITY ASSURANCE IN DEPARTMENTAL HEIs: THE INFLUENCE OF INTERNATIONAL ORGANIZATIONS

2021 ◽  
Vol 75 (2) ◽  
pp. 182-191
Author(s):  
Natalia Salnikova ◽  
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Formal Education ◽  
Higher Education Institutions ◽  
Public Information ◽  
Local Communities ◽  
Internal Quality ◽  
Governmental Organizations ◽  
Non Governmental Organizations

The development of the quality of higher education is a priority for the modern state policy of Ukraine. To implement the quality standards of higher education adopted in the European Higher Education Area, Ukrainian departmental universities are adapting the European experience, forming an internal quality assurance system. Departmental universities have been establishing an internal system of quality assurance since 2016. At this stage, the relevant provisions on the level of the universities have been developed to regulate the distribution of powers between different departments of the HEI. Another direction of quality assurance is cooperation with external stakeholders, in particular public organizations of various levels. Based on the analysis of examples of interaction between departmental higher education institutions of Ukraine and international non-governmental organizations available on the websites of relevant institutions, a conclusion was made about the discrete nature of cooperation and the lack of public information about the cooperation. According to information on the sites the universities and international NGOs cooperate in the form of joint public events of academic character, they organise training, conferences and round tables. International non-governmental organizations have great potential to ensure the quality of specialized higher education, in particular, in the joint development and revision of educational programs with universities, educational activities involving international experts, conducting international seminars and workshops, joint projects. Moreover, non-governmental organizations can provide educational services of non-formal education; to carry out projects addressed to local communities in partnership with higher education institutions. The author considers non-governmental organizations to be an important mechanism for articulating public interests and requests of citizens and local communities which is critically important for the departmental universities. To realize this potential of cooperation, it is necessary to establish additional documents (regulations, concepts), which will detail the mechanism of cooperation between the departmental university and the non-governmental organization

scholarly journals Functional Suitability Measurement using Goal-Oriented Approach based on ISO/IEC 25010 for Academics Information System

2017 ◽  
Vol 3 (2) ◽  
pp. 68 ◽  
Author(s):  
Ajeng Savitri Puspaningrum ◽  
Siti Rochimah ◽  
Rizky Januar Akbar
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Information System ◽  
Technology Development ◽  
Success Factor ◽  
Quality Factors ◽  
Academic Information ◽  
Information Technology Development ◽  
Oriented Approach

Abstract— Rapid of information technology development grow a new competitive environment. Including higher education, they need to improve their service quality in order to provide education service in more competitive. One of the ways of using information technology in higher education is the used of Academic Information System (AIS). AIS was developed to achieve the goals of the learning process which is one of vision and mission organization success factor. The measurement is needed to evaluate the quality of AIS. Functionality is one of the quality factors which is measured by observing the correlation between function and functional suitability. In this study, the quality of AIS functional suitability is measured using goal-oriented approach base on ISO/IEC 25010 in the perspective of a lecturer. The strategic plan of an institution is used as a reference to measure if the system used to have meet institution goals when using this approach. The result shows that the measurement using goal-oriented approach become more objective and suitable to the need of used AIS quality improvement for the institution than the measurement with ISO/IEC 25010 only. Keywords— Academic Information System, Functional Suitability, GQM, ISO/IEC 25010

scholarly journals Does Public Administration Higher Education in CEECs Reflect Demands Created by NPM Reforms?

2011 ◽  
Vol 11 (3) ◽  
pp. 124-140 ◽  
Author(s):  
Juraj Nemec ◽  
David Spacek ◽  
Patrycja Suwaj ◽  
Artur Modrzejewski
Keyword(s):  
Higher Education ◽  
Public Administration ◽  
Public Management ◽  
Central And Eastern Europe ◽  
Management Education ◽  
Supportive Services ◽  
Performance Budgeting ◽  
Services Delivery ◽  
And Performance

Does Public Administration Higher Education in CEECs Reflect Demands Created by NPM Reforms? The first part of the paper summarizes NPM approaches in public administration reforms in the countries of Central and Eastern Europe (CEECs), and focuses particularly on contracting of public services delivery, outsourcing of supportive services in public organizations and Program (performance) budgeting and performance evaluation and financing. The problems discussed in the first part open a discussion on public management education of civil servants in CEECs with which deals the second part of the paper. The data available clearly indicate that the contents and quality of public management higher education in the three selected countries - Slovakia, Czech Republic and Poland - do not meet the current needs of a modern state.

scholarly journals A study of the self-perceived competencies regarding the knowledge and skills of healthcare providers in the Expanded Program on Immunization in Thailand

2019 ◽  
Vol 33 (3) ◽  
pp. 208-218
Author(s):  
Pregamol Rutchanagul ◽  
Wipada Sangnimitchaikul
Keyword(s):  
Qualitative Method ◽  
Qualitative Data ◽  
Healthcare Providers ◽  
Content Type ◽  
Knowledge And Skills ◽  
Mixed Methods Approach ◽  
And Performance ◽  
Expanded Program On Immunization ◽  
High Level

Purpose The Expanded Program on Immunization (EPI) has still been found to offer services that do not comply with standards. The purpose of this paper is to ascertain competency in terms of the knowledge and skills of the EPI staff. Design/methodology/approach The research design was a mixed-methods approach. The quantitative method employed a questionnaire survey on the perceived competency of 382 EPI staffs from six regions in Thailand. This was paired alongside of the qualitative method, where four staffs were in-depth interviewed, and the performance of the EPI staffs was observed. Findings The overall perceived competency in the work of immunization was at a high level. A comparative analysis between the quantitative and qualitative data showed findings in three categories. First, the perception of competency was high, and performance conformed to standards in the preparation of the setting and equipment for providing the service; second, the perception of competency was high, but in the performance of their work the participants did not comply completely with standards for scheduling the immunization appointments or for vaccine storage; and third, the perception of competency was either moderate or low, and the performance of work was inadequate for vaccine estimations, registering reports, and dealing with adverse events following immunization. Originality/value The findings showed a gap between perception of knowledge-and-skill competency and actual practice in EPI service. Effective cooperation among involved organizations in order to improve the standard of performance in expanding the quality of EPI service provision in Thailand is suggested.

Clustering Education Policy in Secondary Provision: Impact on Higher Education and Job Market

2020 ◽  
Vol 30 (1) ◽  
pp. 56-76
Author(s):  
Gazi Mahabubul Alam
Keyword(s):  
Higher Education ◽  
Job Performance ◽  
Qualitative Method ◽  
Developed Countries ◽  
Policy Support ◽  
Job Market ◽  
Research Questions ◽  
Support Students ◽  
Limited Scope

International commitment is to address all forms of imbalanced and discriminatory situations experienced within the education system. While students of secondary provision in many developed countries enjoy the liberty of choosing their desired subjects from different areas (i.e., science, business, and arts), students in some developing counterparts are restricted to consider one cluster. With a policy support, students of the science cluster can procure higher education (HE) in any area, while students from other clusters are restricted to study HE in their respective area only. By virtue of this policy, the limited scope of HE and jobs in the areas of business and arts is being occupied by science graduates because of one-way traffic that favors science cluster. This has a grave impact on the HE and job market, which is the central focus of this research. We failed to find such studies conducted in the context of a developing nation. Considering this, the article is the first of its kind. Given the differentiated nature of research questions, multiple techniques were used to collect the data. However, this research bears the norms of qualitative method. Findings confirm that having been denied access to HE, secondary graduates especially from the business cluster, dropped out without furthering their education. This has deteriorated the quality of HE and job performance—more precisely, it has deprived students of the business and arts clusters. This research suggests a revision of the prevailing policy to address these constraints.

scholarly journals The search for academic excellence: The hard facts and bitter truths

2019 ◽  
Vol 4 (1) ◽  
pp. 1 ◽  
Author(s):  
Iddirisu Andani Mu-azu
Keyword(s):  
Higher Education ◽  
Academic Leadership ◽  
Educational Institutions ◽  
Academic Excellence ◽  
Higher Educational Institutions ◽  
Strategic Objective ◽  
Higher Educational ◽  
And Performance ◽  
Quality In Higher Education

Globalization, with its attendant competitiveness in almost all human endeavours, has brought in its wake a renewed surge for quality in higher education. The searchlights have been thrown on, not only on the traditional areas such as the quality of lecture rooms, Lecturers, Libraries and performance of students, but on such other things like the quality of academic leadership as the driving force that greases the clogged wheels of higher educational institutions towards attaining the visions and missions of most institutions.  The picture gradually emerging is one where the quality of academic leadership largely determines what will come on the academic agenda for pursuing relevance, access, affordability, equity, efficiency and economy in the 21st Century.  This work seeks to explore the management dimensions of pursuing excellence as a strategic objective through building partnerships with major stakeholders rather than the use of high – handedness. Besides observations, the study relied on literature review. The era of the visionary and motivational leadership appears to be the key for higher educational institutions which seek to stand up to competition in the global arena. The social and political ends of higher education call for not just exemplary leadership, but also human-centred results-oriented approaches to sustainable tertiary institutions of excellence.

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