scholarly journals Usability of Jawara Sains Mobile Learning Application Using System Usability Scale (SUS)

2021 ◽  
Vol 6 (1) ◽  
pp. 41
Author(s):  
Ririn Suharsih ◽  
Rinanda Febriani ◽  
Sutadi Triputra
Keyword(s):  
Learning Outcomes ◽  
Mobile Application ◽  
Ease Of Use ◽  
Main Principle ◽  
System Usability Scale ◽  
System Usability ◽  
Research Goal ◽  
Net Promoter ◽  
Perceived Usability ◽  
Good Range

The application of interactive learning multimedia is one of the factors that impact the learning process for achieving learning outcomes. In developing a mobile application, the main principle is usability. This research goal is to presents a usability evaluation of the Jawara Sains, which is a mobile application to learn science subjects. This research used a System Usability Scale (SUS) questionnaire to measure the level of users’ perceived usability. This score can indicate the usability performance of effectiveness, efficiency, and ease of use. Jawara Sains's SUS score achieved 75.45, which indicates a B grade, acceptable, and categorized in the good range. This score can also indicate whether a user is a promoter or not. The analysis showed that the Jawara Sains is categorized into the passive Net Promoter Score (NPS), which means users will not influence other people. Therefore, recommendations are needed for its usability improvements.

scholarly journals PNSCares: The android based mobile application to manage student complaints

2020 ◽  
Vol 9 (3) ◽  
pp. 1276-1283
Author(s):  
N. Illias ◽  
N. H. Abdul Hamid ◽  
Z. A. Shaffiei
Keyword(s):  
Mobile Application ◽  
Mobile Apps ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Application Development ◽  
Complaint Handling ◽  
Development Life Cycle ◽  
System Usability Scale ◽  
System Usability ◽  
Mobile Application Development

Managing the complaint is tough to handle, efficient response to the complaints from the customer can be an indicator to measure an organization’s performance. We’ve chosen Politeknik Nilai as one of the institutions that are facing daily complaints from the students and parents. Currently, they are using the manual form to lodge a complaint and receive the feedback via email. In this study, we developed an android based mobile application to manage the students’ complaint. With mobile apps, the management can prevent the loss of complaint forms and keep track of the records. This system will send feedback and notification directly via students’ mobile phone. This study referred to the ten principles for effective complaint handling by Ombudsman. We only referred to eight principles to construct the PNSCares. The methodology used to develop mobile apps is using the Mobile Application Development Life Cycle (MADLC). System Usability Scale (SUS) is used to measure the effectiveness of the mobile apps. The feedbacks from ten respondents on the PNSCares prototype are good with 72 scores in SUS for perceived usefulness and ease of use factor. Based on the result, the prototype is effective and easy to use.

The Relation of the Perceptions of Aesthetics and Usability

2020 ◽  
Vol 64 (1) ◽  
pp. 1876-1880
Author(s):  
Dahlia Alharoon ◽  
Douglas J. Gillan
Keyword(s):  
Product Design ◽  
Research Study ◽  
System Usability Scale ◽  
System Usability ◽  
Perceived Usability

Aesthetics and usability both play critical roles in product design. But how might measurement of these two conceptually-different features of products interfere with one another? The current research study examines the effect of differences in aesthetics on perceived usability. Participants completed three tasks on a simulated website with a low usability interface. One group of participants used an interface with high aesthetics, whereas a second group interacted with an interface with poor aesthetics. Both groups rated the usability and aesthetics of the interface after completing the tasks. The aesthetics manipulation was effective in that the high aesthetics group provided higher ratings on two aesthetics scales than did the low aesthetics group; however, differences in aesthetics had no significant effect on usability as measured by the System Usability Scale (SUS). These findings support the idea that users make independent judgments of usability and aesthetics.

scholarly journals City i-Tick: The android based mobile application for students’ attendance at a university

2020 ◽  
Vol 9 (3) ◽  
pp. 1284-1290
Author(s):  
S. R. Alimin ◽  
N. H. Abdul Hamid ◽  
Z. A. Nasruddin
Keyword(s):  
Research Methodology ◽  
Mobile Application ◽  
Participatory Design ◽  
Design Thinking ◽  
User Requirement ◽  
System Usability Scale ◽  
System Usability ◽  
Difficult Challenge

This paper presents City i-Tick, the android based mobile application for students’ attendance at a university. In this study, we developed mobile application for lecturers to take students’ attendance in City University, Petaling Jaya. Managing students’ attendance during lecture periods has become a difficult challenge. The research objectives for this study are to identify user requirement for City i-Tick, to design and develop City i-Tick, and to demonstrate the prototype of City i-Tick. The study is a narrative participatory design and exploits Design Thinking as the research methodology. City i-Tick was successfully validated by 14 lecturers and System Usability Scale (SUS) was used to determine the findings of the study. We found that City i-Tick is effective for lecturers in taking attendance because it is easy to use, easy to learn, and the users feel confident when using this application.

scholarly journals Conversational Agents for the Elderly, the Guardian Platform

2020 ◽  
Author(s):  
Andressa Ferreira ◽  
Fran Oliveira ◽  
Adson Damasceno ◽  
Mariela Cortés
Keyword(s):  
Older Adults ◽  
Intelligent Agents ◽  
Mobile Application ◽  
The Elderly ◽  
Conversational Agents ◽  
Video Recordings ◽  
System Usability Scale ◽  
Innovative Solutions ◽  
System Usability ◽  
The Guardian

With increasing of life expectancy innovative solutions that ensurewell-being of the seniors become most needed. In this context, inorder to deny the main difficulties reported by the senior public withthe use of mobile devices, we propose a technology entirely basedon voice interactions and we name this project of Guardian. Theessence of the project is to provide, through a mobile application, aplatform with a set of intelligent agents focused on the well-beingof the older adults. In this work the mains objectives to analyze andevaluate the usability of the Guardian and the cultural impacts ofthe technology. For the data collection, video recordings were used,a questionnaire that identifies the socio-technological profile of theresearch participants and the system usability scale (SUS).

scholarly journals Analisis Application Programming Interface Pada Mobile E-Voting Menggunakan Metode Test-Driven Development

2019 ◽  
Vol 20 (2) ◽  
pp. 87
Author(s):  
Sunardi Sunardi ◽  
Imam Riadi ◽  
Pradana Ananda Raharja
Keyword(s):  
Web Service ◽  
Mobile Application ◽  
Application Programming Interface ◽  
Integrated System ◽  
Test Driven Development ◽  
System Usability Scale ◽  
System Usability ◽  
Application Programming ◽  
Unit Unit ◽  
Programming Interface

Pengujian pada perangkat lunak dibutuhkan sebagai jaminan mutu terhadap kemampuan perangkat lunak. Perangkat lunak diterapkan pada pekerjaan yang nyata tanpa memiliki kendala terhadap kinerja dalam memberikan perintah, memproses perintah hingga memperoleh hasil dari pemrosesan sesuai dengan tujuan pengembangan. Pengujian unit Application Programming Interface (API) pada web service fokus sebagai upaya untuk menguji kemampuan pada tiap unit. Unit yang diuji secara spesifik akan digabungkan dengan unit lain hingga menjadi suatu sistem terintegrasi. Aplikasi mobile membutuhkan dukungan API sebagai penghubung dengan basis data, dimana aplikasi mobile dengan basis data tersebut tidak saling berhubungan secara langsung. Tampilan antarmuka pada aplikasi mobile hanya difokuskan sebagai interaksi visual antara pengguna dengan sistem. Sistem yang diberi perintah akan merespon dengan umpan balik yang dihubungkan melalui perantara dan merespon kembali melalui perantara dan dikembalikan dalam bentuk visual melalui antaramuka. Pengujian pada tiap unit sistem menggunakan proses Test-Driven Development (TDD) untuk menguji tiap fungsi. Perancangan dan pembangunan web service pada aplikasi e-voting memerlukan pengujian sehingga dalam penerapanya dapat digunakan sesuai dengan spesifikasi yang telah dirancanakan tanpa menimbulkan bug atau error yang dapat menganggu kinerja sistem. API yang telah diuji dan berinteraksi dengan antarmuka dapat melakukan proses data pemilih, validasi data pemilih dan pemilihan. Sistem ini juga telah diuji dengan metode System Usability Scale dengan skor total 69,02. Testing on the software is needed to guarantee its capabilities. So software in real condition wouldn’t have any deflect with the performance to providing wich in line with the goal of development. Testing the Application Programming Interface (API) unit on the web service is an effort to testing the performance of each unit. Specifically tested unit will be combined with other units to become an integrated system. A Mobile application requires API support as the connector to a database, which not directly related to mobile application. The user-interface in mobile application only act as a visual interaction between the user and the system. The commanded system will respond through feedback which connected into a connector and gives the response back through the connector and returns in visual form through an interface. Test-Driven Development (TTD) was used in testing each system unit. Designing and building web service on e-voting application requires testing so that application can be used properly without causing bugs or errors that can interface system performance. Approved APIs are able to process voter data, validate voter data and election. The system also tested with “System Usability Scale” method which gains 69,02 total score.

scholarly journals Planning of People Management System in One of the Telecommunication Companies in Indonesia using the System Usability Scale Method

2019 ◽  
Vol 9 (2) ◽  
pp. 2704-2707
Keyword(s):  
Mobile Applications ◽  
Mobile Application ◽  
Management System ◽  
Current System ◽  
Development Planning ◽  
The People ◽  
System Usability Scale ◽  
System Usability ◽  
Telecommunication Companies ◽  
Further Development

At this time the application for mobile applications on an industrial scale and companies are still considered very lacking for it’s application, it is because the industry that is currently running is still likely to use a desktop. Which with the mobile application opportunity and understanding of technology from everyone in the company, business process automation can be done more efficiently through mobile applications. Planning of this people management system aims to resolve the problem experienced by one of the telecommunications companies in Indonesia, which at present employees find it very difficult to make requests for overtime, leave and claims, because the current system is still in desktop or manual form filling which still depends on the office network environment. Therefore, a mobile application-based People Management System (PMS) will be made in which the process will run in real time and can be done anywhere. For the initial stages of development planning Mobile applications for People Management System (PMS) will greatly help the company problems mentioned earlier. By using Heuristic Task Analysis (HTA) as a method for reviewing the effectiveness of work and activities that are not properly carried out, so it can be obtained desirable productivity (Stanton, 2006)., and the System Usability Scale (SUS) method for interface testing which is carried out directly by end users (Martoyo & Falahah,2015). Based on the provisions of the System Usability Scale score, the assessment results of 10 respondents for the People management system application of 79.0 where the score is the Acceptability Ranges in the Acceptable category and are in grade B. From these results it is felt that there is still need for further development because current planning is for the initial planning phase, there needs to be further development to improve the performance of the company and comfort for employees.

scholarly journals Perancangan Mobile Application untuk Startup Montirkeliling.com dengan Metode Design Sprint

2021 ◽  
Vol 10 (3) ◽  
pp. 238
Author(s):  
Nur Rohman Ashshiddiqy ◽  
Ni Luh Putu Ning Septyarini Putri Astawa ◽  
Bagus Putu Wahyu Nirmala ◽  
A.A Istri Ita Paramitha
Keyword(s):  
Information Technology ◽  
User Interface ◽  
Mobile Application ◽  
Business Processes ◽  
Design Method ◽  
Online Service ◽  
System Usability Scale ◽  
System Usability ◽  
Field Information ◽  
Potential Customers

The development of technology today is very influential in all fields. Including in the business field, information technology is very influential, for example, today many businesses depend on websites orapplications mobile in carrying out their business processes such as promotion and ordering of products or services offered. One example of a business that can use this business method is call vehicle service services. The problem found from initial observations is that online service orders are still very manual, namely still using thefeature chat (WhatsApp), which makes potential customers and mechanics find it difficult to find a mechanic or the location of the customer. Based on these problems, the researchers designed the user interface for the Montirkeliling.com application based on aapplication mobile that can help prospective customers and mechanics. The design method used is themethod sprint design. This method is a design method developed by Google Inc. which aims to solve problems by involving users through making, prototyping, designing and testing ideas quickly for 5 working days consisting of five stages. The result of this research is the design of the Montirkeliling.com User Interface which has been tested on prospective users using the System Usability Scale (SUS). The average SUS score obtained is 83.5, which is included in Grade B.Keywords—Planning, Startup Montirkeliling.com, Metode Design Sprint

Measuring User Experience With 3, 5, 7, or 11 Points: Does It Matter?

2019 ◽  
pp. 001872081988131
Author(s):  
James R. Lewis
Keyword(s):  
User Experience ◽  
Web Site ◽  
Response Options ◽  
Standard Version ◽  
System Usability Scale ◽  
Significant Difference ◽  
System Usability ◽  
Growing Body ◽  
Perceived Usability ◽  
Form Variant

Objective: To assess versions of the shorter form variant of Usability Metric for User Experience (UMUX-LITE) questionnaire differing in the number of response options for the items (3, 5, 7, and 11). Background: The UMUX-LITE is an efficient (two-item) standardized questionnaire that measures perceived usability. A growing body of evidence shows it closely corresponds to one of the most widely used standardized usability questionnaires, the System Usability Scale (SUS), with regard to both correlation and magnitude of concurrently collected means. Although the “standard” version of the UMUX-LITE uses items with seven response options, there is some variance in practice. Method: Members of a corporate user experience panel ( n = 242) completed surveys rating a recent Web site experience with the SUS and UMUX-LITE, also providing ratings of overall experience and likelihood-to-recommend. Results: Scale reliabilities were acceptable (coefficient α >.70) with the exception of UMUX-LITE with three response options. All UMUX-LITE correlations with SUS, overall experience, and likelihood-to-recommend were highly significant. For likelihood-to-recommend, there was a significant difference in the magnitude of correlations, with 11 response options higher than three. Although some statistically significant differences were observed in correspondence between SUS and UMUX-LITE scores, these did not seem to translate to practically significant differences. Conclusion: The number of UMUX-LITE response options does not matter much, especially in practice. Because the version with three response options showed some weakness with regard to reliability and correlation with likelihood-to-recommend, practitioners should avoid it. Application: Unless there is a strong reason to do otherwise, use the “standard” version with seven response options.

scholarly journals Perceived usability evaluation of learning management systems: Empirical evaluation of the System Usability Scale

2015 ◽  
Vol 16 (2) ◽  
Author(s):  
Konstantina Orfanou ◽  
Nikolaos Tselios ◽  
Christos Katsanos
Keyword(s):  
Empirical Evaluation ◽  
Learning Management Systems ◽  
Usability Evaluation ◽  
Small Sample ◽  
Management Systems ◽  
Validity And Reliability ◽  
System Usability Scale ◽  
System Usability ◽  
Learning Management ◽  
Perceived Usability

<h4>Perceived usability affects greatly student’s learning effectiveness and overall learning experience, and thus is an important requirement of educational software. The System Usability Scale (SUS) is a well-researched and widely used questionnaire for perceived usability evaluation. However, surprisingly few studies have used SUS to evaluate the perceived usability of learning management systems (LMSs). This paper presents an empirical evaluation of the SUS questionnaire in the context of LMSs’ perceived usability evaluation. Eleven studies involving 769 students were conducted, in which participants evaluated the usability of two LMSs (eClass and Moodle) used within courses of their curriculum. It was found that the perceived usability of the evaluated LMSs is at a satisfactory level (mean SUS score 76.27). Analysis of the results also demonstrated the validity and reliability of SUS for LMSs’ evaluation, and that it remains robust even for small sample sizes. Moreover, the following SUS attributes were investigated in the context of LMSs evaluation: gender, age, prior experience with the LMS, Internet self-efficacy, attitude towards the Internet and usage frequency of the LMS.</h4>

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