scholarly journals Planning of People Management System in One of the Telecommunication Companies in Indonesia using the System Usability Scale Method

2019 ◽  
Vol 9 (2) ◽  
pp. 2704-2707
Keyword(s):  
Mobile Applications ◽  
Mobile Application ◽  
Management System ◽  
Current System ◽  
Development Planning ◽  
The People ◽  
System Usability Scale ◽  
System Usability ◽  
Telecommunication Companies ◽  
Further Development

At this time the application for mobile applications on an industrial scale and companies are still considered very lacking for it’s application, it is because the industry that is currently running is still likely to use a desktop. Which with the mobile application opportunity and understanding of technology from everyone in the company, business process automation can be done more efficiently through mobile applications. Planning of this people management system aims to resolve the problem experienced by one of the telecommunications companies in Indonesia, which at present employees find it very difficult to make requests for overtime, leave and claims, because the current system is still in desktop or manual form filling which still depends on the office network environment. Therefore, a mobile application-based People Management System (PMS) will be made in which the process will run in real time and can be done anywhere. For the initial stages of development planning Mobile applications for People Management System (PMS) will greatly help the company problems mentioned earlier. By using Heuristic Task Analysis (HTA) as a method for reviewing the effectiveness of work and activities that are not properly carried out, so it can be obtained desirable productivity (Stanton, 2006)., and the System Usability Scale (SUS) method for interface testing which is carried out directly by end users (Martoyo & Falahah,2015). Based on the provisions of the System Usability Scale score, the assessment results of 10 respondents for the People management system application of 79.0 where the score is the Acceptability Ranges in the Acceptable category and are in grade B. From these results it is felt that there is still need for further development because current planning is for the initial planning phase, there needs to be further development to improve the performance of the company and comfort for employees.

Emerging Challenges and Opportunities of Mobile Commerce in India: A Study on Societal Perspective

2016 ◽  
Vol 6 (1) ◽  
Author(s):  
Utkarsh Kumar ◽  
Anil Kumar Gope ◽  
Shweta Singh
Keyword(s):  
Growth Rate ◽  
Societal Perspective ◽  
Mobile Applications ◽  
Mobile Application ◽  
Mobile Commerce ◽  
Mobile Banking ◽  
Black And White ◽  
The People ◽  
Challenges And Opportunities

In India, the position of mobile banking was in saga and this time, it is in pic position. The speedof reaching the people is going high and high. This is time of wireless world and sense of prestige; no doubt the mobile commerce is contributing to enhance the beauty of life and playing the role of metaphor and has become the part and parcel of our life. This growth has changed people to do business in mobile commerce (М- Commerce). Peoples are transferring to M-Commerce to attain good and fast transaction into market and saving their precious time. M-Commerce has become distinguished in Indian people, quickly during last few years. Due to large number of mobile application, growth rate in mobile penetration in India is increasing with the rapid speed. The mobile users has shifted to use the android phone from simple and black and white phone and taking the service of internet, the role of telecom companies is also important in the being popular of mobile commerce. Although many people have started E-Commerce but still a separate part of the society feel uncomfortable and hesitate to use M-Commerce because of security problems, payment issues and complexity of mobile applications. This paper identifies facts about the feasibility of MCommercein India today its growth and the Strength and opportunity, weakness and threats lying ahead.

scholarly journals City i-Tick: The android based mobile application for students’ attendance at a university

2020 ◽  
Vol 9 (3) ◽  
pp. 1284-1290
Author(s):  
S. R. Alimin ◽  
N. H. Abdul Hamid ◽  
Z. A. Nasruddin
Keyword(s):  
Research Methodology ◽  
Mobile Application ◽  
Participatory Design ◽  
Design Thinking ◽  
User Requirement ◽  
System Usability Scale ◽  
System Usability ◽  
Difficult Challenge

This paper presents City i-Tick, the android based mobile application for students’ attendance at a university. In this study, we developed mobile application for lecturers to take students’ attendance in City University, Petaling Jaya. Managing students’ attendance during lecture periods has become a difficult challenge. The research objectives for this study are to identify user requirement for City i-Tick, to design and develop City i-Tick, and to demonstrate the prototype of City i-Tick. The study is a narrative participatory design and exploits Design Thinking as the research methodology. City i-Tick was successfully validated by 14 lecturers and System Usability Scale (SUS) was used to determine the findings of the study. We found that City i-Tick is effective for lecturers in taking attendance because it is easy to use, easy to learn, and the users feel confident when using this application.

scholarly journals Conversational Agents for the Elderly, the Guardian Platform

2020 ◽  
Author(s):  
Andressa Ferreira ◽  
Fran Oliveira ◽  
Adson Damasceno ◽  
Mariela Cortés
Keyword(s):  
Older Adults ◽  
Intelligent Agents ◽  
Mobile Application ◽  
The Elderly ◽  
Conversational Agents ◽  
Video Recordings ◽  
System Usability Scale ◽  
Innovative Solutions ◽  
System Usability ◽  
The Guardian

With increasing of life expectancy innovative solutions that ensurewell-being of the seniors become most needed. In this context, inorder to deny the main difficulties reported by the senior public withthe use of mobile devices, we propose a technology entirely basedon voice interactions and we name this project of Guardian. Theessence of the project is to provide, through a mobile application, aplatform with a set of intelligent agents focused on the well-beingof the older adults. In this work the mains objectives to analyze andevaluate the usability of the Guardian and the cultural impacts ofthe technology. For the data collection, video recordings were used,a questionnaire that identifies the socio-technological profile of theresearch participants and the system usability scale (SUS).

scholarly journals Analisis Application Programming Interface Pada Mobile E-Voting Menggunakan Metode Test-Driven Development

2019 ◽  
Vol 20 (2) ◽  
pp. 87
Author(s):  
Sunardi Sunardi ◽  
Imam Riadi ◽  
Pradana Ananda Raharja
Keyword(s):  
Web Service ◽  
Mobile Application ◽  
Application Programming Interface ◽  
Integrated System ◽  
Test Driven Development ◽  
System Usability Scale ◽  
System Usability ◽  
Application Programming ◽  
Unit Unit ◽  
Programming Interface

Pengujian pada perangkat lunak dibutuhkan sebagai jaminan mutu terhadap kemampuan perangkat lunak. Perangkat lunak diterapkan pada pekerjaan yang nyata tanpa memiliki kendala terhadap kinerja dalam memberikan perintah, memproses perintah hingga memperoleh hasil dari pemrosesan sesuai dengan tujuan pengembangan. Pengujian unit Application Programming Interface (API) pada web service fokus sebagai upaya untuk menguji kemampuan pada tiap unit. Unit yang diuji secara spesifik akan digabungkan dengan unit lain hingga menjadi suatu sistem terintegrasi. Aplikasi mobile membutuhkan dukungan API sebagai penghubung dengan basis data, dimana aplikasi mobile dengan basis data tersebut tidak saling berhubungan secara langsung. Tampilan antarmuka pada aplikasi mobile hanya difokuskan sebagai interaksi visual antara pengguna dengan sistem. Sistem yang diberi perintah akan merespon dengan umpan balik yang dihubungkan melalui perantara dan merespon kembali melalui perantara dan dikembalikan dalam bentuk visual melalui antaramuka. Pengujian pada tiap unit sistem menggunakan proses Test-Driven Development (TDD) untuk menguji tiap fungsi. Perancangan dan pembangunan web service pada aplikasi e-voting memerlukan pengujian sehingga dalam penerapanya dapat digunakan sesuai dengan spesifikasi yang telah dirancanakan tanpa menimbulkan bug atau error yang dapat menganggu kinerja sistem. API yang telah diuji dan berinteraksi dengan antarmuka dapat melakukan proses data pemilih, validasi data pemilih dan pemilihan. Sistem ini juga telah diuji dengan metode System Usability Scale dengan skor total 69,02. Testing on the software is needed to guarantee its capabilities. So software in real condition wouldn’t have any deflect with the performance to providing wich in line with the goal of development. Testing the Application Programming Interface (API) unit on the web service is an effort to testing the performance of each unit. Specifically tested unit will be combined with other units to become an integrated system. A Mobile application requires API support as the connector to a database, which not directly related to mobile application. The user-interface in mobile application only act as a visual interaction between the user and the system. The commanded system will respond through feedback which connected into a connector and gives the response back through the connector and returns in visual form through an interface. Test-Driven Development (TTD) was used in testing each system unit. Designing and building web service on e-voting application requires testing so that application can be used properly without causing bugs or errors that can interface system performance. Approved APIs are able to process voter data, validate voter data and election. The system also tested with “System Usability Scale” method which gains 69,02 total score.

scholarly journals PNSCares: The android based mobile application to manage student complaints

2020 ◽  
Vol 9 (3) ◽  
pp. 1276-1283
Author(s):  
N. Illias ◽  
N. H. Abdul Hamid ◽  
Z. A. Shaffiei
Keyword(s):  
Mobile Application ◽  
Mobile Apps ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Application Development ◽  
Complaint Handling ◽  
Development Life Cycle ◽  
System Usability Scale ◽  
System Usability ◽  
Mobile Application Development

Managing the complaint is tough to handle, efficient response to the complaints from the customer can be an indicator to measure an organization’s performance. We’ve chosen Politeknik Nilai as one of the institutions that are facing daily complaints from the students and parents. Currently, they are using the manual form to lodge a complaint and receive the feedback via email. In this study, we developed an android based mobile application to manage the students’ complaint. With mobile apps, the management can prevent the loss of complaint forms and keep track of the records. This system will send feedback and notification directly via students’ mobile phone. This study referred to the ten principles for effective complaint handling by Ombudsman. We only referred to eight principles to construct the PNSCares. The methodology used to develop mobile apps is using the Mobile Application Development Life Cycle (MADLC). System Usability Scale (SUS) is used to measure the effectiveness of the mobile apps. The feedbacks from ten respondents on the PNSCares prototype are good with 72 scores in SUS for perceived usefulness and ease of use factor. Based on the result, the prototype is effective and easy to use.

scholarly journals Methods of Resolving Problems Connected with Raising Competitiveness of Mobile Application

2021 ◽  
Vol 18 (2) ◽  
pp. 170-177
Author(s):  
I. P. Lebedeva
Keyword(s):  
Marketing Strategy ◽  
Mobile Applications ◽  
Mobile Application ◽  
Marketing Research ◽  
Application Software ◽  
High Quality ◽  
The One ◽  
Analytical Platforms ◽  
Further Development ◽  
Adequate Analysis

Problems that should be resolved by marketer when a new mobile application is put on sale can be divided into two groups. The 1-st one is connected with customer attraction, the 2-nd one – with his/her retaining. On the one hand, resolving these problems is directly connected with advertizing campaign and marketing research, however the majority of companies – developers of mobile applications have no financial possibilities for marketing accompaniment of application entering market. The article studies research, which can be done by own forces. With adequate analysis they can lead to high-quality results and increase in the number of users. Apart from that the author proposes the method of analyzing event arrangement in application software section, which can help keep an eye on user’s steps and interpret them to find key problems of the application. This method of event arrangement is not new for developers and it is offered by existing analytical platforms, however interpretation of obtained results and subsequent company steps can become a serious task. Further development of such methodology based on analytics, segmentation and reviews of users could resolve a problem of developing by companies-developers of mobile applications their own marketing strategy verified in practice.

scholarly journals Perancangan Mobile Application untuk Startup Montirkeliling.com dengan Metode Design Sprint

2021 ◽  
Vol 10 (3) ◽  
pp. 238
Author(s):  
Nur Rohman Ashshiddiqy ◽  
Ni Luh Putu Ning Septyarini Putri Astawa ◽  
Bagus Putu Wahyu Nirmala ◽  
A.A Istri Ita Paramitha
Keyword(s):  
Information Technology ◽  
User Interface ◽  
Mobile Application ◽  
Business Processes ◽  
Design Method ◽  
Online Service ◽  
System Usability Scale ◽  
System Usability ◽  
Field Information ◽  
Potential Customers

The development of technology today is very influential in all fields. Including in the business field, information technology is very influential, for example, today many businesses depend on websites orapplications mobile in carrying out their business processes such as promotion and ordering of products or services offered. One example of a business that can use this business method is call vehicle service services. The problem found from initial observations is that online service orders are still very manual, namely still using thefeature chat (WhatsApp), which makes potential customers and mechanics find it difficult to find a mechanic or the location of the customer. Based on these problems, the researchers designed the user interface for the Montirkeliling.com application based on aapplication mobile that can help prospective customers and mechanics. The design method used is themethod sprint design. This method is a design method developed by Google Inc. which aims to solve problems by involving users through making, prototyping, designing and testing ideas quickly for 5 working days consisting of five stages. The result of this research is the design of the Montirkeliling.com User Interface which has been tested on prospective users using the System Usability Scale (SUS). The average SUS score obtained is 83.5, which is included in Grade B.Keywords—Planning, Startup Montirkeliling.com, Metode Design Sprint

scholarly journals USABILITY TESTING PADA OFFICE ADD-INS DALAM MENGINTEGRASIKAN SISTEM REKONSTRUKSI MATERI DAN SISTEM MANAJEMEN PEMBELAJARAN

2018 ◽  
Vol 4 (2) ◽  
Author(s):  
A.A. Gede Yudhi Paramartha ◽  
I Gede Partha Sindu ◽  
Agus Aan Jiwa Permana
Keyword(s):  
User Satisfaction ◽  
Management System ◽  
Usability Testing ◽  
Learning Material ◽  
Electronic Learning ◽  
System Usability Scale ◽  
System Usability ◽  
E Learning ◽  
Learning Management ◽  
Microsoft Office

ABSTRACT<br />The development of electronic learning materials requires various applications that are used to support electronic learning. The lecturer makes the material by utilizing a document processing application to create learning material, using a search engine to obtain teaching materials, and a Learning Management System to publish learning material. This causes the lecturer to have to move to one application to another application. In previous research, to overcome these problems, an add-ins was developed in Microsoft Office PowerPoint that integrates Learning Management Systems as a media for publishing learning materials, and Material Reconstruction System as a source of reusable teaching materials by utilizing the search engines provided. These add-ins function as an intermediary between the two systems with Microsoft PowerPoint, so users only need to use one application to develop learning material and publish it to e-learning. In this study, the add-ins that have been developed are tested using the usability testing method. Usability testing is done to determine the level of user satisfaction in using the add-ins and obtain feedback for system improvements. The method used is Retrospective Think Aloud method to obtain feedback from users, and the System Usability Scale to determine the level of user satisfaction in using the add-ins. The results showed that users were satisfied with the add-ins that had been developed. in addition, feedback from users was also successfully obtained and recommendations for add-ins improvements were made based on these recommendations.<br />Keywords : Learning Management System, Office Add-ins, Usability Testing<br />ABSTRAK<br />Pengembangan materi pembelajaran elektronik membutuhkan berbagai aplikasi yang digunakan untuk mendukung pembelajaran elektronik. Dosen membuat materi dengan memanfaatkan aplikasi pengolah dokumen untuk membuat materi, menggunakan mesin pencari untuk memperoleh bahan ajar, dan Sistem Manajemen Pembelajaran untuk mempublikasikan materi pembelajaran. Hal ini menyebabkan dosen harus berpindah ke satu aplikasi ke aplikasi yang lain. Pada penelitian sebelumnya, untuk mengatasi permasalahan tersebut, dikembangkan sebuah add-ins di Microsoft Office PowerPoint yang mengintegrasikan Sistem Manajemen Pembelajaran sebagai media publikasi materi pembelajaran, dan Sistem Rekonstruksi Materi sebagai sumber bahan ajar dengan memanfaatkan mesin pencari yang disediakan. Add-ins tersebut berfungsi sebagai perantara antar kedua sistem tersebut dengan Microsoft PowerPoint, sehingga pengguna hanya perlu menggunakan satu aplikasi untuk mengembangkan materi pembelajaran hingga mempublikasikan materi tersebut ke e-learning. Pada penelitian ini, add-ins yang telah dikembangkan diuji dengan menggunakan metode usability testing. Usability testing dilakukan untuk mengetahui tingkat kepuasan pengguna dalam menggunakan add-ins dan memperoleh umpan balik untuk perbaikan sistem. Metode yang digunakan adalah metode Retrospective Think Aloud (RTA) untuk memperoleh dari pengguna, dan System Usability Scale (SUS) untuk mengetahui tingkat kepuasan pengguna dalam menggunakan add-ins. Hasil penelitian menunjukkan bahwa pengguna merasa puas dengan add-ins yang telah dikembangkan. selain itu, umpan balik dari pengguna juga berhasil diperoleh dan dibuatkan rekomendasi perbaikan berdasarkan rekomendasi tersebut.<br />Kata kunci: Sistem Manajemen Pembelajaran, Office Add-ins, Usability Testing

scholarly journals Penerapan Usability pada Aplikasi PENTAS Dengan Menggunakan Metode System Usability Scale (SUS)

2019 ◽  
Vol 1 (3) ◽  
pp. 206-212
Author(s):  
Ade Saputra
Keyword(s):  
Mobile Application ◽  
Learning Activities ◽  
Average Score ◽  
Scale Method ◽  
System Usability Scale ◽  
System Use ◽  
System Usability ◽  
Good For ◽  
Development Of Students

Assessment Test is one of the routine agenda that is carried out every semester change. This test is conducted to see the development of students in learning activities. Currently SMK 5 Kota Tangerang already uses a mobile application using the PENTAS application in answering the exam questions. But this application needs to be done to understand applications that can be used properly, or vice versa. This study uses the System Usability Scale (SUS) method to measure the use of this application for use. This SUS method has 10 questions that will be answered by respondents who are directly involved in using the PENTAS application. The average score obtained by the System Use Scale method is 46.00. These results fall into the Unacceptable category, so this PENTAS application is not good for use.

scholarly journals PENGEMBANGAN SISTEM INFORMASI PELAYANAN SURAT MENYURAT (SIRA) BERBASIS WEBSITE DENGAN MENGGUNAKAN FRAMEWORK CODEIGNITER

2021 ◽  
Vol 3 (2) ◽  
pp. 59-65
Author(s):  
Ahmad Syaebani ◽  
Dita Via Tyasmala ◽  
Rahma Maulani ◽  
Erina Dwi Utami ◽  
Sri Ngudi Wahyuni
Keyword(s):  
Management System ◽  
Database Management ◽  
Database Management System ◽  
System Usability Scale ◽  
System Usability ◽  
White Box Testing

Layanan surat menyurat merupakan hal penting dalam proses penyelesaian administrasi di masyarakat.   Kelurahan Mendawai merupakan salah satu kelurahan yang terletak di Jln. Dewan Amir Husin Hamzah Nomor: 22, Kelurahan Mendawai, Kecamatan Arut Selatan, Kabupaten Kotawaringin Barat, Provinsi Kalimantan Tengah dan saat ini membutuhkan sistem untuk mempermudah layanan surat menyurat guna memberikan layanan prima kepada masyarakat. Selama ini, layanan administasi dan surat menyurat dilakukan dengan sistem konvensional, yaitu dengan langsung datang kelokasi.  Warga harus menemui ketua RT meminta persetujuan permohonan surat, kemudian datang ke kantor kelurahan untuk mengajukan permohonan surat yang dibutuhkan tersebut.  Cara tersebut dirasa kurang efektif dan kurang efisien karena membutuhkan waktu yang cukup lama untuk melakukan pemrosesan surat. Pada penelitian ini akan diberikan solusi bagaimana pengembangan sistem informasi surat menyurat berbasis website.  Pada sistem informasi ini melayani 14 jenis surat yang dapat diajukan dan 7 jenis surat download template. Sistem informasi ini hanya dapat diakses oleh warga, ketua RT, kepala desa maupun admin pengelola website yang datanya telah tercatat dalam database. Sistem ini dibuat menggunakan Bahasa Pemrograman PHP dengan Framework CodeIgniter, dan MySQL sebagai Database Management System. Dalam melakukan pengujian sistem ini, penulis menggunakan metode white box testing dan System Usability Scale (SUS). Hasil yang diperoleh dari penelitian ini adalah Sistem Informasi Surat Menyurat (SIRA) berbasis Website yang akan mempermudah pelayanan surat menyurat di Kelurahan Mendawai.

Sign in / Sign up

Export Citation Format

Share Document