scholarly journals An Effect Of Management Service Quality On Residential Satisfaction And Recommended Intention Of High-Rise Apartments

Author(s):  
Feng Jing, Et. al.

Recently, a lot of high-rise apartments are being built around large cities in the world. The high-rise apartments are a valuable living space for residents and are located in the center of the city, providing a distinctive and advanced residents' convenience while maintaining a high price of real estate along with the landmark role. In this background this study examined the relationship between the evaluation of the quality of management services perceived by residents and the satisfaction and recommendation intention of tenants living in high-rise apartments in China. This study empirically examines the relationship between the quality of management services (environmental quality, process quality, result quality), satisfaction and recommendation intention of tenants living in ‘high-rise apartments’ in large cities in China. The results showed that the quality of management services of high-rise apartments had a significant effect on residential satisfaction and recommended intention. In addition, among the quality of management service affecting residential satisfaction and recommendation intention, the relationship was the highest in the order of process quality (β=.363, t=5.362), result quality (β=.306, t=5.610), and environmental quality (β=.200, t=3.319). Therefore, in order to enhance the satisfaction of the residents of high-rise apartments and to induce positive attitudes and follow-up actions, it is necessary to pay attention to the needs of the residents and deal with them promptly and kindly, rather than the physical environmental quality of the high-rise apartments and the quality improvement efforts shown in the research results. Therefore, in order to enhance the satisfaction of the residents of high-rise apartments and to induce positive attitudes and follow-up actions, it is necessary to pay attention to the needs of the residents and deal with them promptly and kindly, rather than the physical environmental quality of the high-rise apartments and the quality improvement efforts shown in the research results. It can be said to be an important implication confirmed through this study.

2021 ◽  
Vol 11 (1) ◽  
pp. 160-168
Author(s):  
Viktor P. GENERALOV ◽  
Elena M. GENERALOVA

The study reveals the aspects that defi ne the concept of “lifestyle”, including the main categories: standard of living, lifestyle, quality of life and lifestyle. Insuffi cient knowledge of the mutual infl uence of people’s “lifestyle” on the typological structure of apartments and residential buildings, on the quality of the urban environment is emphasized. The infl uence of the level of urbanization of the city territory on the characteristics of the “urban lifestyle” is considered. Problematic issues are raised related to the debate on the relationship between building density and comfort and the quality index of the living environment. The main directions of fundamental research in the fi eld of architecture, aimed at the development of new types of buildings, are touched upon. The emphasis is made on the methods of using high-rise buildings for the humanization of the urban environment and the formation of a modern “compact city”.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Robert Mark Silverman ◽  
Kelly L. Patterson ◽  
Chihuangji Wang

Purpose There is a dearth of basic analysis about how the demographics of residents living in the US Department of Housing and Urban Development (HUD) subsidized properties relate to the quality of housing. This research vacuum is often filled by popular stereotypes. This study aims to address this gap by examining the relationship between the demographics of residents and inspection scores. Design/methodology/approach Two data sources are drawn from the analysis: the 2018 HUD Picture of Subsidized Households database and HUD’s 2018 REAC Public and Multi-Family Housing Inspection Scores. Linear and logistic regression analysis were conducted, and selected data were mapped using GIS software. Findings The analysis examines the demographics of site-based subsidized properties in relation to inspection scores. In 2018, HUD identified 31,225 traditional public housing and other site-based multi-family properties in its Picture of Subsidized Households database. Residents living in these properties are often stereotyped as a homogeneous group that is predominantly composed of single, minority women with children who are welfare dependent. Similarly, properties are often portrayed as dilapidated, high-rise projects in segregated urban communities. The results from the analysis do not support these stereotypes about HUD-subsidized multi-family properties. By contrast, the results indicate that a diverse group of households lives in HUD-subsidized multi-family properties. Originality/value There is a need for scholars, advocates and practitioners to more aggressively challenge the popular stereotypes about site-based subsidized housing. In particular, there is a need for enhanced public scholarship focused on the dissemination of evidence-based research.


Author(s):  
Nina Danilenko ◽  
Oxana Suranova

The article defines the content and the role of trust management service in the sector of individual accommodation facilities. The object of the trust management service is residential property owned by households. The relationship between households and management companies in the service is assessed as a factor in ensuring socio-economic efficiency in the individual placement sector. During the study, the author has used a complex of general scientific research methods (analysis, synthesis, the comparative analytical method, the analogy method). Based on the analysis of individual means of accommodation as residential and commercial real estate, the article proves the need for trust management services and clarifies its content. It determines the list of necessary and sufficient indicators for evaluating the effectiveness of trust management services in the sector of individual accommodation facilities. The development of trust management services in the sector of individual accommodation will facilitate the provision of comfortable and safe services in the market of hotel services.


2019 ◽  
Vol 13 (1) ◽  
pp. 112-132 ◽  
Author(s):  
Handan Türkoğlu ◽  
Fatih Terzi ◽  
Tayfun Salihoğlu ◽  
Fulin Bölen ◽  
Gökçer Okumuş

PurposeResidential satisfaction can be viewed as a part of life satisfaction. There are many studies related to the relationship between residents’ satisfaction with their environments and the quality of those environments. The purpose of this paper is to examine how this satisfaction differs according to the type of residential environment.Design/methodology/approachIt is based on empirical data on the quality of life in the different residential environments of the Istanbul Metropolitan Area. The primary source of information was a household survey.FindingsIn an attempt to find solutions to problems with the quality of residential environments, the data were analyzed through several variables related to the subjective perceptions of residential satisfaction. According to the results of the research, residents living in planned neighborhoods in the city are more satisfied than those living in unplanned neighborhoods. The residents who live in the planned sections of the city are satisfied with the attractiveness and accessibility of their neighborhoods, while those who live in unplanned sections of the city are satisfied with their level of attachment to their neighborhoods.Practical implicationsThe study was designed to produce baseline data so that future changes in residential conditions as perceived by the residents of Istanbul could be monitored to support decisions for residential areas.Originality/valueComparative case studies, especially on planned vs unplanned environments, are relatively limited in number. Therefore, there is a need for new researches examining differences between different residential settings within cities. This study adds value to the field of comparative studies on residential environments.


2020 ◽  
pp. 0734371X2091718
Author(s):  
Jaehee Jong ◽  
Michael Ford

Human resource practices requiring employee participation or involvement in work-related decision-making have been commonly believed to be beneficial to work outcomes; however, we suggest that the effects of those practices on work outcomes can be limited by individual preferences, which influence the perceived quality of supervision. Drawing upon prior research on work structure, person–environment (P-E) fit perspective, and perceived organizational support, we examine the joint effects of autonomy and preference for autonomy on employee work outcomes (task performance and organizational citizenship behaviors) that are mediated via perceived supervision (individualized consideration) among U.S. state government employees. The results showed that the congruence between autonomy and preference for autonomy was associated with the highest level of perceived individualized consideration by supervisors, highlighting the important role played by perceptions of the supervisor behavior in promoting employees’ positive attitudes at work.


PeerJ ◽  
2018 ◽  
Vol 6 ◽  
pp. e5680 ◽  
Author(s):  
Soraya E. Shamloo ◽  
Andrea Carnaghi ◽  
Carlo Fantoni

Recent research has shown that a brief, casual touch administered by an outgroup member reduces prejudice towards the group to which the toucher belongs. In this study, we take the research on physical contact and prejudice a step further by addressing the relation between individuals’ amount of Experienced Intergroup Physical Contact (EIPC), across distinct contexts and involving different body parts, and attitudes towards foreign people. Specifically, we hypothesized that the amount of EIPC would be positively associated with both quantity and quality of intergroup contact, but that only quality would mediate the relationship between the amount of EIPC and outgroup attitudes, quality being more directly linked to the evaluative component of outgroup attitudes. To attain this aim, we asked participants to self-report the amount of EIPC, the quantity and quality of their intergroup contact and their attitudes towards foreign people. Consistent with our hypothesis: (1) as EIPC increased, positive attitudes towards foreign people increased; (2) higher levels of EIPC were associated with better quality and higher quantity of intergroup contact; (3) only quality of intergroup contact mediated the relationship between the amount of EIPC and attitudes towards foreign people. Results were discussed in relation to research on intergroup contact and physical contact.


Author(s):  
Amin Pujiati ◽  
Dyah Maya Nihayah ◽  
Prasetyo Ari Bowo

Population is concentrated in urban areas can cause the external diseconomies on environment if it exceeds the carrying capacity of the space and the urban economy. Otherwise the quality of the environment is getting better, led to the concentration of population in urban areas are increasingly high. This study aims to analyze the relationship of causality between the urban concentration and environmental quality in urban agglomeration areas. The data used in the study of secondary data obtained from the Central Bureau of statistics and the City Government from 2000 to 2013. The analytical method used is the Granger causality and descriptive. Granger causality study results showed no pattern of reciprocal causality, between urban concentration and the quality of the environment, but there unidirectional relationship between the urban concentration and environmental quality. This means that increasing urban concentration led to decreased environmental quality.


2021 ◽  
Vol 20 (1) ◽  
Author(s):  
Liujin Li ◽  
Jingmin Lv ◽  
Lingling Zhang ◽  
Yalan Song ◽  
Ying Zhou ◽  
...  

Abstract Backgrounds An understanding of the oncology nurse spiritual care competence would help nurse managers recognize weakness in spiritual practice and improve the quality of spiritual care. But the relationship between attitude towards death and spiritual care competence is unknown. Methods We recruited 326 nurses from hospitals in Guangzhou, China. The nurses completed the Chinese Spiritual Care Competence Scale and the Chinese Death Attitude Profile-Revised questionnaires. Results The total score of spiritual care competence was 61.62 ± 16.10. And the lowest score of attitude towards death was for escape acceptance, 2.64 ± 0.82. Factors associated with nurse spiritual care competence were work department, whether trained in spiritual care, approaching acceptance, and escaping acceptance of attitude towards death. Conclusion Nurses need to perfect their spiritual care competence and establish positive attitudes towards death.


Author(s):  
Ladislava Issever Grochová

Recently, an importance of often contradictory relationship between the environmental quality and economic performance has been discussed both at economic and political level. Whereas the quality of environment is an essential condition to simply survive and can be considered as one of consumers’ goals, economic performance seems to be a primary goal of the majority of firms and consequently of the whole economies. The cohesion of both aspects then seems to be inevitable. However, necessary protection of environment can be reinforced only in presence of correct, enforceable institutions and sufficient wealth that shift preferences towards clean environment. The study is dedicated to the assessment of the relationship among institutional context, environmental quality and degree of economic development using panel vector autoregressive techniques for the sample of 166 countries. It is aimed to show, how the environment can be conserved taking satisfactory living conditions into account. The study demonstrates that more efficient institutional setting leads to a situation, in which environmental quality improves together with economic development.


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