scholarly journals MODEL SISTEM ANTRIAN PADA PELAYANAN RESTORAN CEPAT SAJI (Studi Kasus di KFC Gajah Mada Kabupaten Jember)

2021 ◽  
Vol 15 (01) ◽  
pp. 40
Author(s):  
Bambang Herry Purnomo ◽  
Bertung Suryadharma ◽  
Nurma Yunita Ekasari
Keyword(s):  
Data Analysis ◽  
Fast Food ◽  
Single Phase ◽  
Queuing System ◽  
Simulation Methods ◽  
Initial Condition ◽  
Queuing Model ◽  
Queue Discipline ◽  
Fast Food Restaurants ◽  
First In First Out

KFC is one of the fast food restaurants in the Jember Regency which is never deserted of visitors, especially that on Gajah Mada Street. The purposes of this study were to determine the characteristics of the queuing system, analyze the queuing applied at KFC, formulate recommendations for improving the queuing system to reduce queuing, and minimize costs. The Data analysis was performed to compare manual calculations and simulation methods using ARENA 14.0. The characteristics of the current queue at KFC are random and unlimited arrival patterns, FIFO (first in first out) queue discipline, and the design of the single phase multi channel queuing system. The queuing distribution used for arrival and service time was the exponential distribution. The queuing model notation at the M/M/2 cashier: FIFO/∞/∞. The recommended queuing model that can be applied was to add 1 cashier to 3 cashiers at a cost of Rp 150,560 from the scenario made. The performance variable in the scenario becomes less than the initial condition, which was ρ cashier becomes 188%, total Wq about 0.92 minutes, and Lq about 2 people. Adding these facilities changes the queuing model notation to (M/M/3: FIFO/∞/∞). Keywords: ARENA, FIFO queuing discipline KFC Jember, queuing system

scholarly journals PENERAPAN MODEL ANTREAN MULTI CHANNEL SINGLE PHASE PADA SISTEM PELAYANAN RESTORAN CEPAT SAJI

2021 ◽  
Vol 10 (3) ◽  
pp. 163
Author(s):  
NI WAYAN NI WAYAN EKANTARI ◽  
NI KETUT TARI TASTRAWATI ◽  
KARTIKA SARI
Keyword(s):  
Fast Food ◽  
Single Phase ◽  
Fast Food Restaurant ◽  
Queuing Model ◽  
Utility Level ◽  
Total Cost ◽  
Queue System ◽  
Bypass Line ◽  
Fast Food Restaurants ◽  
The Village

A queue will occur if the average number of arrivals exceeds the capacity of service facilities. Fast food restaurants are one of the places that usually have long queues at lunchtime and dinner time. KFC in Bali, located in the village of Sanur, is a fast food restaurant that is experiencing long queues. This is because this restaurant is located in a tourism area and the only KFC outlet on the Ngurah Rai Sanur bypass line and does not yet have a drive-thru service. The current condition at KFC Sanur is that there is more than one service facility, disciplined first come first service (FCFS) queues according to the multi channel single phase queuing model. After being analyzed with data taken before the pandemic period on November 18, 2019 to December 1, 2019 for 14 days during weekdays and weekends, it was found that the performance of the KFC Sanur queue system would have a smaller utility level if there were 3 active server. The total cost per customer if there are 2 active server is IDR 78,692.38 and if there are 3 server is IDR 75,788.45. Based on the results of this analysis, it can be concluded that it will be more optimal if there are 3 active server.

scholarly journals DESKRIPSI SISTEM ANTRIAN PADA BANK SULUT MANADO

d'CARTESIAN ◽  
2012 ◽  
Vol 1 (1) ◽  
pp. 34
Author(s):  
Selvia Hana ◽  
Tohap Manurung
Keyword(s):  
Customer Service ◽  
Service Time ◽  
Fast Food ◽  
Single Phase ◽  
Arrival Rate ◽  
Time Of Arrival ◽  
Start Time ◽  
Queuing Model ◽  
Test Analysis ◽  
Queue Discipline

Abstrak Antrian merupakan sesuatu yang lazim kita temukan di tempat -tempat pelayanan umum misalnya antrian di restoran cepat saji, kantor pos, swalayan, dan masih banyak lagi. Penelit ian dilakukan untuk menentukan pelayanan yang optimum sehingga pelayanan  nasabah pada BANK SULUT MANADO menjadi lebih efisien, efektif, dan memuaskan para nasabah yang menggunakan jasa Bank tersebut, pembatasan masalah dilakukan hanya mencakup tingkat kedatangan, waktu pelayanan, disiplin antrian, dan jumlah fasilitas pelayanan yang tersedia serta  proses antrian. Model antrian yang digunakan adalah model antrian banyak saluran satu tahap  (Multi Chanel Single Phase)  dengan disiplin antrian yang pertama datang pertama keluar. Penelit ian ini dilakukan selama 5 hari dengan mencatat  waktu kedatangan nasabah, waktu mulai dilayani, dan selesai dilayani nasabah yang datang untuk menabung dan menarik uang.  Dengan analisis yang digunakan yaitu uji Poisson untuk menggambarkan tingkat kedatangan nasabah, dan uji Eksponensial untuk menggambarkan pola pelayanan, sehingga diperoleh  kedatangan nasabah rata-rata 0,677 nasabah per menit atau sekitar 40 detik nasabah datang. Dan rata-rata waktu pelayanan 0,303 nasabah per menit atau sekitar 18 detik nasabah dilayani. Maka  dari data ini dapat dilihat bahwa pelayannya sangat cepat dan tingkat kedatangan nasabah sangat lambat. Dan peluang menganggur sebesar 0,303.  Kata kunci : Sistem Antrian, BANK SULUT MANADO Abstract Queue is something that we commonly find in places such as  public service queues at fast food restaurants, post office, supermarkets, etc. The study was conducted to determine the optimum service so that customer service at BANK SULUT MANADO become more efficient, effective, and satisfying our customers who use the services of the Bank, restrictions on the issue carried out only covers the arrival rate, service time, queue discipline, and the number of service facilit ies available and the process queue. Queuing model used is a model queue many channels one stage (Multi Chanel Single Phase) with the first queue discipline first came out. The research was conducted for 5 days with a record time of arrival of customers, start time served, and had been served customers who came to save and withdraw money.  With the test analysis was used to describe the Poisson arrival rate of customers, and Exponential test to describe the pattern of services, in order to obtain the average customer arrival of 0.677 customers per minute or 40 seconds customers come. And the average service time of 0.303 customers per minute or 18 seconds customers served. So from these data can be seen that the waiters are very fast and the customer arrival rate is very slow. And opportunities for idle  0.303.  Key word: Queuing Systems, BANK SULUT MANADO

Sexual and Racial Discrimination in Service-Seeking Interactions: A Field Study in Fast Food and Commercial Establishments

1988 ◽  
Vol 63 (1) ◽  
pp. 71-76 ◽  
Author(s):  
Samuel Juni ◽  
Robert Brannon ◽  
Michelle M. Roth
Keyword(s):  
New York ◽  
New York City ◽  
Data Analysis ◽  
Racial Discrimination ◽  
York City ◽  
Fast Food ◽  
Food Service ◽  
General Context ◽  
Male And Female ◽  
Fast Food Restaurants

Observers at fast food restaurants and banks in New York City catalogued the sex and race of 492 customers and of the cashiers who were chosen by those customers. Data analysis showed that black customers preferred black cashiers while white customers preferred white cashiers. In contrast, female cashiers were preferred by both male and female customers, although the tendency was somewhat more pronounced for women. Also documented was an apparent bias of employing women rather than men in food-service positions. The findings are discussed in the general context of discrimination and stereotypy.

scholarly journals ANALYSIS OF COMMUTER LINE TICKET PURCHASE QUEUING SYSTEM IN BOGOR STATION

2017 ◽  
Vol 2 (02) ◽  
pp. 35
Author(s):  
Resista Vikaliana
Keyword(s):  
Queuing Theory ◽  
Service Use ◽  
Single Channel ◽  
Performance Measure ◽  
Queuing System ◽  
Queuing Model ◽  
The One ◽  
Multi Phase ◽  
Ticket Purchase ◽  
First In First Out

Queue is a situation that happen to people, goods, and components that need to wait to get a service. The good quality of service will satisfy the customers and decrease the queue line. Queue often happens in a station especially in weekdays. A long queue line happens in the station is one of the problems that need to be solved. Instead of manual ticket purchasing that served by the operator, today PT KAI Commuter Line also serve ticket purchasing using THB machine. The purpose of this study is to compare the performance of queuing model that happen in Bogor station locket and to determine if the queuing model is efficient by comparing the service standard, between the manual and the one that used THB machine. The method used in this research was descriptive method by using queuing theory calculation. The model of locket queuing using THB machine in Bogor Station is Multi Channel-Multi Phase, in ticket purchasing using THB machine. Besides, in the operator locket service, the queuing model is Single Channel-Single Phase. Both s ticket purchasing service use First In First Out (FIFO) disciple. The maximum amount of the queue line and the source of customers’ arrival are infinite. Based on the value of system performance can be concluded that queuing system and the service given already great and effective (based on the performance measure and probability or passengers’’ chances), passengers who are waiting to buy tickets, either manual or using machine less than 1, or assumed 1 person. From the observation, the use of THB machine decrease the queue line, but need to be socialized because passengers does not know how to use THB machine to buy ticket independently.Keywords: queue, queuing model, commuter line ticket purchasing, Bogor station

ANALISIS MODEL ANTRIAN KEGIATAN KENDARAAN OPERASIONAL DINAS DI KABUPATEN BANYUMAS TAHUN 2020

2021 ◽  
Vol 13 (1) ◽  
pp. 39
Author(s):  
Khoirunnisa Salsabila ◽  
Renny Renny ◽  
Sulman Edi Supriyanto
Keyword(s):  
Simulation Model ◽  
Single Phase ◽  
Queuing System ◽  
Level Of Service ◽  
Queuing Model ◽  
Model Based ◽  
Service Activity ◽  
Regional Service ◽  
Break Time ◽  
The Times

Queues can occur when the need for a service exceeds the available capacity for that service. This study aims to determine the queuing model for the regional service vehicle apel activity in Banyumas Regency in 2020, the effectiveness of the number officers service, and create a simulation model of the queuing model. Based on the results of the research, it can be concluded that the queuing system at the vehicle service with two officers uses a single-phase multi-channel queue structure, queuing discipline is First Come First Served and distribution arrival is Poisson and services with Eksponensial distribution, so the queuing model used is (M/M/s). From the results of calculations using POM for windows the level of service activity is 50% of the times, the average number of apple participants in the system is 1,33 people, the average number of apple participants in the queue is 0,33 people, the average time in the system is 6,6 minutes and the average time in the queue is 1,8 minutes. Because the results of the calculation (1-r) are 50% of the break time, so the regional service vehicle apel in Banyumas Regency in 2020 officer is enough with two officers and  has been effective. 

scholarly journals Teenagers Eating Habits Data Analysis

2021 ◽  
Vol 04 (09) ◽  
Author(s):  
Kantanat Techawiboonsak ◽  
Keyword(s):  
Data Analysis ◽  
Fast Food ◽  
Eating Habits ◽  
Balanced Diet ◽  
Fast Food Restaurants

It is common to see newly emerging fast food restaurants in today’s world. Although some have said that balanced diet is now a trend among teenagers which obviously seems irrelevant and contradicts the authors’ observation. In order to find an answer to this question, the authors conducted a survey asking teenagers about their eating habits.

Friction variation in assessing slipperiness in fast-food restaurants in the USA

2006 ◽  
Author(s):  
Wen-Ruey Chang ◽  
Yueng-Hsiang Huang ◽  
Kai Way Li ◽  
Alfred Filiaggi ◽  
Theodore K. Courtney
Keyword(s):  
Fast Food ◽  
The Usa ◽  
Fast Food Restaurants

An Innovative Approach for Online Food Order Management System

2018 ◽  
Vol 8 (3) ◽  
pp. 19
Author(s):  
Anshika Srivastava ◽  
Anjali Baranwal
Keyword(s):  
Open Source Software ◽  
Fast Food ◽  
Book Order ◽  
Food Items ◽  
Order Management ◽  
Restaurant Managers ◽  
Fast Food Restaurants ◽  
System Administrator ◽  
Data Connection ◽  
Food Order

Abstract— Restaurants are one of the favorite premises .An online food ordering is a integrated process in fast food Restaurants to offer choice of food from menu, cooked and served or packaged hot to satisfy customer  to immediately make orders on their ownselves. Customers can also call the restaurant to pack in advance or to  deliver the food item but sometimes restaurants run out of certain items.The existing system lacks the feature to use Remote GPS tracker such that restaurant managers are auto updated about the location of the customer before reaching the restaurant. We propose a complete system to easily manage online menu where items update as per the availability of food and prices. The Customer views the products, register and place the order. The system administrator adds and manages user accounts and the Manager manages product and orders. The Kitchen meal deliverable deals with pending deliveries .The proposed system is developed using Android platform which is open source software and built in data connection modules. It also decreases labour rates to replace mobile phones to book order and table unlike employees who come to take order and payments .In advent of food consumption problems like obesity, overeating etc. ,he proposed system will show food items with nutrition based searches showing ingredients of the food items.

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