scholarly journals Analisa Pengaruh Penerapan Manajemen Kualitas Dengan Mbnqa Kriteria Terhadap Kinerja Bisnis Pada Rumah Sakit Islam Jemursari Surabaya

2016 ◽  
Vol 8 (1) ◽  
Author(s):  
Arief Sabda Pietra Mukti Sutikno ◽  
Febriana Wurjaningrum
Keyword(s):  
Knowledge Management ◽  
Strategic Planning ◽  
Least Square Method ◽  
Partial Least Square ◽  
Least Square ◽  
Performance Criteria ◽  
Customer Focus ◽  
Path Coefficient ◽  
Total Quality ◽  
Business Results

Today, high population growth coupled with the needs of the product or service quality healthcare. One practice in improving quality is through the implementation of Total Quality Management or TQM. One of the efforts in the implementation of TQM can be done with criteria MBNQA consisting of leadership, strategic planning, customer focus, pekuruan, analysis, and knowledge management, workforce focus, process management, and business results. RSI Jemursari Surabaya as one of the hospitals of foundation hospitals islam Islam Surabaya (Yarsis) has implemented MBNQA in its business operations. This study examines the relationship between TQM implementation through MBNQA on business performance criteria of Islamic Hospital Jemursari. Data were analyzed using path analysis using Partial Least Square method with the help of software SmartPLS. From the research results obtained by the t-statistic for the criteria of customer focus 6.153 ; management process by 5.451; 5.168 leadership; strategic planning 4.314; and 2,628 business results. While the measurement, analysis, and knowledge management did not prove significant influence and adversely affect the value of the path coefficient of -0.014 with 0.288 t and the focus of labor is not proved significant with path coefficient value of 0,020 with 0,349 t.

scholarly journals The Effects of Emotional Labour, Job Characteristics and Job Demands on Job Burnout with Counterproductive Behaviour in Hermina Hospital Depok, West Java, Indonesia

2021 ◽  
Vol 11 (4) ◽  
pp. 8
Author(s):  
Sera Causalita Utami Putri ◽  
Iwan Kresna Setiadi ◽  
Santoso Iman Mulyono
Keyword(s):  
Quantitative Research ◽  
Job Demands ◽  
Least Square Method ◽  
Simple Random Sampling ◽  
Job Characteristics ◽  
Job Burnout ◽  
Partial Least Square ◽  
Least Square ◽  
Path Coefficient ◽  
Emotional Labour

The quantitative research method is used in this research that aims to determine the effects of emotional labour, job characteristics and job demands on job burnout with counterproductive behaviour. The respondents in this research are nurses with a population of 160. The size of the sample was taken as much as 100 respondents, with a probability sampling method specifically for simple random sampling. The questionnaire was used for data collection. The analysis technique used in this research is the analysis PLS (Partial Least Square) method. The results of this study indicate that (1) emotional labour has an effect on job burnout with a path coefficient of 0.751. (2) job characteristics have an effect on job burnout with a path coefficient of 0.231 (3) job burnout has an effect on counterproductive behaviour with a path coefficient of 0.951 and (4) job demands have an effect on job burnout with a path coefficient of 0.687.

scholarly journals Pengaruh Total Quality Management, teknologi dan budaya organisasi terhadap kinerja manajerial

2021 ◽  
Vol 2 (2) ◽  
pp. 129-139
Author(s):  
Apip Alansori ◽  
◽  
Erna Listyaningsih ◽  
Yuliansyah Yuliansyah ◽  
Iing Lukman ◽  
...  
Keyword(s):  
Organizational Culture ◽  
Quality Management ◽  
Total Quality Management ◽  
Partial Least Square ◽  
Least Square ◽  
Survey Method ◽  
Path Coefficient ◽  
Total Quality ◽  
Managerial Performance ◽  
Management Technology

Purpose: To find out how much influence the managerial performance has in managing MSMEs and how capable it is in implementing Total Quality Management, technology and organizational culture in increasing MSMEs income. Research methodology: This research is a qualitative research with a case study approach. The data survey method used was research using probability sampling, Partial Least Square (PLS), Average Variance Extracted (AVE, Coefficient of Determination and Path Coefficient Test and Banana Chips MSME on Street Pagar Alam Bandar Lampung. Results: Total Quality Management, technology, and organizational culture simultaneously have a significant influence on managerial performance. Limitations: Time and number of research samples. Contribution: In the MSMEs environment, the natural fence road in Bandar Lampung and local government related to MSMEs Keywords: Total Quality Management, Technology, Organizational culture, Managerial performance, MSMEs

DAMPAK KARAKTERISTIK LINGKUNGAN DALAM PENERAPAN TOTAL QUALITY MANAGEMENT(TQM) DAN PENGARUHNYA TERHADAP KINERJA PERUSAHAAN (Studi pada Perusahaan Jasa di Pekanbaru)

2011 ◽  
Author(s):  
Zirman Zirman ◽  
Yesi Mutia Basri
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Structural Equations ◽  
Partial Least Square ◽  
Least Square ◽  
Customer Focus ◽  
Total Quality ◽  
Quality Of Products ◽  
Structural Equations Model ◽  
The Impact

Nowadays, the quality of products has become one of the critical subjects in organizations to satisfy customers and gaining profit. In this respect, Total Quality Management (TQM) is recognized as one of the popular and effective systems in organizations. Nonetheless, most research has focused on analyzing the relationships between the implementation of different elements and several types of performance. This paper incorporates the effect of organizational environment as a variable for explaining the impact of TQM on financial performance. The model is tested using structural equations model with PLS (partial Least Square), employing a survey of managers in 58 services firms in Pekanbaru. The results show that dynamism, munificence and complexity have not impact on customer focus and people management- Complexity has significant effect on leadership .furterher more impact TQM principles on performance show that customer focus has not significant but leadership has significant effect on performance.

PENGARUH KNOWLEDGE MANAGEMENT, KOMPETENSI, MOTIVASI TERHADAP KINERJA KARYAWAN

2015 ◽  
Vol 5 (2) ◽  
pp. 1
Author(s):  
Miftahol Arifin
Keyword(s):  
Knowledge Management ◽  
Linear Regression ◽  
Significant Influence ◽  
Employee Performance ◽  
Least Square Method ◽  
Least Square ◽  
Analysis Tool ◽  
Ordinary Least Square ◽  
Competence Motivation ◽  
Performance Analyze

The purpose of this research is to analyze the influence of knowledge management on employee performance, analyze the effect of competence on employee performance, analyze the influence of motivation on employee performance). In this study, samples taken are structural employees PT.centris Kingdom Taxi Yogyakarta. The analysis tool in this study using multiple linear regression with Ordinary Least Square method (OLS). The conclusion of this study showed that the variables of knowledge management has a significant influence on employee performance, competence variables have an influence on employee performance, motivation variables have an influence on employee performance, The analysis showed that the variables of knowledge management, competence, motivation on employee performance.Keywords: knowledge management, competence, motivation, employee performance.

scholarly journals Green Entrepreneurial Orientation and Green Innovation in Small and Medium-Sized Enterprises (SMEs)

2021 ◽  
Vol 10 (4) ◽  
pp. 136
Author(s):  
Chaiyawit Muangmee ◽  
Zdzisława Dacko-Pikiewicz ◽  
Nusanee Meekaewkunchorn ◽  
Nuttapon Kassakorn ◽  
Bilal Khalid
Keyword(s):  
Entrepreneurial Orientation ◽  
Business Performance ◽  
Least Square Method ◽  
Partial Least Square ◽  
Least Square ◽  
Green Innovation ◽  
Sustainable Business ◽  
Sustainable Performance ◽  
Medium Enterprise ◽  
Automotive Parts

Since environmental issues are becoming an integral part of business performances, policymakers and managers have started recognizing the importance of green innovation towards sustainable business performances. The role of the automotive parts industry is crucial in minimizing environmental degradation and promoting sustainable development. Yet few studies have focused on the connection between green entrepreneurial orientation and green innovation that may affect small and medium enterprise (SME) business performance. Therefore, this study aims to analyze the influence of green entrepreneurial orientation on green innovations, and its effects on sustainable business performances in the automotive parts industry in Thailand. The sample consists of 226 SMEs in the automotive parts industry in Thailand. The partial least square method (PLS-SEM) has been used for the analysis of data. The results of the study show that green innovations have the strongest influence on economic and environmental performances. This study contributes to resource-based view theory by incorporating green innovation as a strategic competency of SMEs’ performance. Further, green entrepreneurial orientation and green innovation can assist SME managers in understanding the factors leading to sustainable performance of businesses.

scholarly journals PENGARUH DIMENSI DIMENSI IKLIM ORGANISASI TERHADAP KINERJA PEGAWAI DI BADAN KEPEGAWAIAN DAERAH PROVINSI NUSA TENGGARA BARAT

2019 ◽  
Vol 9 (1) ◽  
Author(s):  
Muhammad Amri Fuadi ◽  
Hermanto Hermanto ◽  
Lalu Suparman
Keyword(s):  
Organizational Climate ◽  
Social Environment ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Work Behavior ◽  
Positive Sign ◽  
Path Coefficient ◽  
Observation Data ◽  
Pls Analysis

This research is directed to prove the significance of the influence of organizational climate dimensions in the form of physical environment (X1), social environment (X2) and management system (X3) on the dimensions of employee performance in the form of employee work goals (Y1) and employee work behavior (PKP). There are six hypotheses that are proven through a partial least square (PLS) analysis process. The population of this study (observation data) was 82 BKD NTB employees. Data was collected through questionnaires and all questionnaires returned in accordance with data input needs. Through the outer model stage there are two indicators of the social environment that are issued, namely the relationship of superiors with subordinates (LS1) and colleague relations (LS2) as well as two indicators of employee work behavior, namely commitment (PKP3) and leadership (PKP6). Indicators that are classified as valid get a reinforcement of criteria through the parameter AVE values above 0.50 and include reliable indicators through Cronbach's alpha parameters and composite reliability above 0.70. PLS analysis through the inner model stage found that all dimensions of the organization's climate have a positive influence (positive sign of the path coefficient) on the dimensions of employee performance.Keywords : Organizational Climate Dimensions and Employee Performance Dimensions.

scholarly journals Kepemimpinan Spiritual dan Reward Terhadap Kinerja Pegawai Melalui Kualitas Kehidupan Kerja Dan Kepuasan Kerja sebagai Variabel Intervenin

2020 ◽  
Vol 21 (2) ◽  
pp. 136-148
Author(s):  
Padmayuda Tri Rachmawan ◽  
◽  
Dwi Nita Aryani ◽  
Keyword(s):  
Job Satisfaction ◽  
Employee Performance ◽  
Spiritual Leadership ◽  
Least Square Method ◽  
Work Life ◽  
Partial Least Square ◽  
Least Square ◽  
Quality Of Work Life ◽  
Quality Of Work

The purpose of this study is to analyze the influence spiritual leadership and reward toward employee performance with quality of work life and job satisfaction as mediating variable. The object of research in this study is Pasuruan Regency Transportation Office. Data analysis uses the Partial Least Square method with the software of SmartPLS. Data is collected by distibuting questionnaire to all of 86 staff as the respondents. The results show Spiritual leadership does not affect the employee performance; reward has no effect on employee performance; Spiritual leadership does not affect employee performance mediated by the quality of work life; Reward cannot influence employee performance through the quality of work life as a mediating variable; Spiritual leadership does not have an effect on employee performance which is mediated by quality of work life; the indirect effect between reward on employee performance through mediating job satisfaction is significant; The quality of work life has insignificant effect on employee performance; Job satisfaction has a positive and significant effect on employee performance. The results give significant implications on practice and literature on the influence of spiritual leadership and reward on performance. This research provides information that can be used as a guideline for the Pasuruan Communication Office to increase employee satisfaction and performance

scholarly journals Patient Safety Based Knowledge Management SECI to Improve Nusrsing Students Competency

Jurnal NERS ◽  
2015 ◽  
Vol 10 (2) ◽  
pp. 324
Author(s):  
Joanggi Wiriatarina Harianto ◽  
Nursalam Nursalam ◽  
Yulis Setiya Dewi
Keyword(s):  
Knowledge Management ◽  
Patient Safety ◽  
Nursing Students ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Partial Least Square ◽  
Least Square ◽  
Basic Principles ◽  
Safety Knowledge ◽  
Care Nursing

Introduction: Patient safety is an important component of health services quality,and  basic principles of patient care. Nursing students also have a great potential to make an action that could endanger the patient, because hospital is one of student practice area. The purpose of this study was to improve the nursing students competency in patient safety by using knowledge management SECI approached. Method: The study used exploratory survey, and quasy experiment. The samples were some of nursing students of STIKes Muhammadiyah Samarinda who were on internship programme that selected using simple random sampling technique, in total of 54 students. This research’s variables were the knowledge management SECI based-patient safety and nursing student’s competency. The data were collected by using questionnaires and observation. The data were analyze by using Partial Least Square (PLS). Result: The result showed that there were significant influence the implementation of a model patient safety based knowledge management seci on increased competence nursing students. Discussion: Improved student competency in patient safety using SECI knowledge management was carried out in four phases, that is Socialization, Externalization, Combination, and Internalization. The result was a new knowledge related to patient safety that able to improve the student’s competency..Keywords: Patient safety, Knowledge management, SECI, competency

scholarly journals PERSEPSI MAHASISWA ATAS KUALITAS PELAYANAN LABORATORIUM BANK MINI STIE KESATUAN DAN IMPLIKASINYA TERHADAP KEPUASAN MAHASISWA

2018 ◽  
Vol 2 (1) ◽  
pp. 13 ◽  
Author(s):  
Muhammad Ariffin ◽  
Suharmiati Suharmiati ◽  
Andi Yudha Amwilla
Keyword(s):  
Service Quality ◽  
Student Satisfaction ◽  
Least Square Method ◽  
Positive Influence ◽  
Partial Least Square ◽  
Least Square ◽  
Physical Evidence ◽  
Partial Least Square Method

The Purpose of  this research is to measure the influence of the service quality of Laboratorium Bank Mini on student’s satisfaction. This research was conducted in STIE Kesatuan Bogor with 100 respondents. Data were analyzed using partial least square method. The results showed that the Physical Evidence, Reliability, Responsiveness, Assurance and Empathy has a significant and positive influence on the student satisfaction of Laboratorium Bank Mini STIE Kesatuan.   Keywords: Service Quality, Student Satisfaction, Laboratorium Bank Mini.

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