EMPOWERING HEALTHCARE PROFESSIONALS THROUGH REMOTE DESIGN THINKING: SHARING EXPERIENCES FROM THE UNIVERSITY EMERGENCY REMOTE TEACHING TO RETHINK EFFICIENCY IN OPERATING ROOMS IN TIMES OF COVID-19

2021 ◽  
Author(s):  
Guilherme Victorino ◽  
Roberto Henriques
Keyword(s):  
Design Thinking ◽  
Healthcare Professionals ◽  
Operating Rooms ◽  
Remote Design ◽  
The University

When Hockey Won’t Sell in Minnesota: Using Design Thinking to Innovate the Ticket Service

2021 ◽  
Vol 10 (S1) ◽  
pp. S14-S17
Author(s):  
Clinton Warren
Keyword(s):  
Design Thinking ◽  
University Of Minnesota ◽  
Athletic Department ◽  
Ticket Sales ◽  
Sales And Marketing ◽  
Group Interviews ◽  
Spectator Attendance ◽  
The University

This case study asks students to assume the role of a ticket sales strategist hired to work as a consultant for the University of Minnesota Golden Gopher athletic department. In this case, you will be asked to work with members of the Gopher Fan Advisory Board to develop service innovations in the area of ticket sales. As a sales and marketing consultant, you will examine existing data on spectator attendance trends and focus group interviews to determine the current issues facing the athletic department. Then, you will be asked to suggest the manners by which the athletic department should innovate the ticket service, using a design thinking approach to grow ticket sales and spectator attendance for the men’s hockey program.

The vaccination rate among children with nonprogressive neurodevelopmental disorders in Bosnia and Herzegovina: A single centre experience

2021 ◽  
pp. 1-8
Author(s):  
Helena Karlovic ◽  
Damir Franjic ◽  
Jurica Arapovic
Keyword(s):  
Bosnia And Herzegovina ◽  
Neurodevelopmental Disorders ◽  
Healthcare Professionals ◽  
Vaccination Rate ◽  
Common Source ◽  
Single Centre ◽  
Single Centre Experience ◽  
The Media ◽  
The University ◽  
Source Of Information

PURPOSE: The aim of this study is to determine the factors influencing the decrease of the vaccination rate among children with nonprogressive neurodevelopmental disorders in Bosnia and Herzegovina. METHODS: This study included 149 parents of children with nonprogressive neurodevelopmental disorders. The children were rehabilitated at the University Clinical Hospital Mostar, from October 2017 to February 2019. RESULTS: The vaccination rate of children with nonprogressive neurodevelopmental disorders was 34.9%(P <  0.001). Based on the results of this study, physicians were the most common source of information on vaccines and vaccination procedures for parents (70.3%), whereas the media was rarely used as the source of the information (33%) (P <  0.001). Of the cases, 58.4%accepted the opinion of the pediatrician (P = 0.041). The vaccination of children was postponed on the physician’s recommendation in 87.6%of the cases (P <  0.001). Among healthcare professionals, neuropediatricians or neurophysiatrists (P = 0.023), together with pediatricians (P <  0.001), most often suggested postponing the vaccination. CONCLUSION: Overall, this study showed that the majority of children with nonprogressive neurodevelopmental disorders were unvaccinated. The majority of the parents trusted the physicians’ opinion on vaccination. Neuropediatricians and neurophysiatrists most often postponed the regular vaccination of children.

scholarly journals The University Medical Centre: A student’s perspective

2021 ◽  
Author(s):  
Gabrielle Hubert ◽  
Cameron Pow ◽  
Sandra Tullio-Pow
Keyword(s):  
Primary Care ◽  
Healthcare Professionals ◽  
Care Physician ◽  
Medical Centre ◽  
First Year ◽  
Patient Centered ◽  
First Year Students ◽  
Centered Care ◽  
The University ◽  
University Setting

Over 515,000 students attended Ontario Universities in 2015/16, including 60,000 international students from abroad (https://ontario universityes.ca/resources/data/numbers). First-year students who are away from home find themselves needing a new primary care physician. While a few researchers have examined student health care within the university setting in regard to mental health (Evans, 1999), sexual health (Habel et al., 2018)., and health promotion (Griebler et al., 2017), there has been little research focused on the first-year student experience in finding primary care. Our study examined communication pathways, wayfinding and misconceptions students have related to the university medical centre. Patient centered care involves a partnership between a healthcare provider and their patient. In this partnership healthcare professionals must consider the patient experience and be more informative, mindful, empathic and collaborative to provide the best possible care (Epstein & Street, 2011).

Applying Design Concepts for the Cultivation of Cross-University Partnerships

2022 ◽  
pp. 155-168
Author(s):  
Ralph A. Gigliotti ◽  
Sunita Kramer ◽  
Dee Magnoni
Keyword(s):  
Leadership Development ◽  
Learning Community ◽  
Design Thinking ◽  
University Partnerships ◽  
Design Concepts ◽  
Academic Innovation ◽  
Rutgers University ◽  
New Learning ◽  
Vantage Points ◽  
The University

Representing distinct parts of Rutgers University—academic innovation and experiential learning, organizational leadership and strategy, and the university library—the authors approach this discussion of agility and cross-university partnerships from three distinct vantage points. Despite different administrative portfolios and scholarly and professional interests, the authors collectively view this moment as one of profound opportunity for our institution and for higher education more broadly. Purposeful collaborations have contributed to new and innovative partnerships that will be discussed in this chapter, including a new learning community for interested members of the New Brunswick Libraries—The Hatchery, a dedicated design thinking and ideation studio centrally located in the Archibald S. Alexander Library—and varying points of convergence with the Innovation, Design, and Entrepreneurship Academy (IDEA) that integrates design and entrepreneurial thinking and leadership development into the Rutgers student experience.

Factors related to privacy of Somali refugees in health care

2019 ◽  
Vol 27 (2) ◽  
pp. 514-526
Author(s):  
Niina Eklöf ◽  
Maija Hupli ◽  
Helena Leino-Kilpi
Keyword(s):  
Health Care ◽  
Healthcare Professional ◽  
Healthcare Professionals ◽  
Somali Refugees ◽  
Cultural Aspects ◽  
Gender Concordance ◽  
Ethical Approval ◽  
Same Gender ◽  
The Individual ◽  
The University

Background: Privacy is one of the key principles in health care and requires understanding of the cultural aspects of patients’ privacy. In Western cultures privacy is focused on the individual, however, in some non-Western cultures, privacy is linked to the collectivism of the community or religion. Objectives: The objective of this study is to describe the factors related to the realisation of privacy of Somali refugees in health care by describing the factors related to the patient, healthcare professional and interpreter. Research design: The data were collected from Somali refugees (N = 29) using a qualitative questionnaire and were analysed by deductive content analysis based on factors related to the patient, healthcare professional and interpreter. Ethical consideration: Ethical approval was obtained from the University of Turku, and research permissions were obtained from all participating institutions. Findings: Factors related to the patient were as follows: privacy was realised when the patient had self-determination; was able to act according to Somali culture; had knowledge and understanding of treatment; and trusted the healthcare professional. Factors related to the healthcare professional were as follows: the healthcare professional was expected to be of the same gender as the patient, act professionally, focus on the health issues, and to have knowledge and understanding of the Somali culture. Factors related to the interpreter were as follows: the presence and Somali background of the interpreter decreased privacy; the interpreter was expected to be of the same gender as the patient; to have competence and to behave professionally. Discussion: Gender congruence, professionalism and caring attitude and common understanding between the Somali patient and Finnish provider increase the privacy of Somali patients. Conclusion: Somali patients’ privacy can be improved by increasing healthcare professionals’ understanding of Somali culture, acknowledging the importance of gender concordance in relation to healthcare professionals and interpreters, and the effect of the presence of the interpreter on patients’ privacy.

Concept Diagramming Software for Engineering Design Support: A Review and Synthesis of Studies

2009 ◽  
Author(s):  
Nathan L. Eng ◽  
Rob H. Bracewell ◽  
P. John Clarkson
Keyword(s):  
Engineering Design ◽  
Design Thinking ◽  
Lessons Learned ◽  
Future Research ◽  
Engineering Practice ◽  
Levels Of Abstraction ◽  
University Of Cambridge ◽  
Starting Point ◽  
Software Interfaces ◽  
The University

Engineering design thinking combines concepts from heterogeneous sources like personal experience, colleagues, digital and hardcopy media. Despite this challenge, modes of thinking across levels of abstraction through multi-dimensional (spatial) representations are widely neglected in digital support systems. This paper aims to summarize lessons learned through years of experience with software tools that augment this visio-spatial conceptual thinking. This work cuts across disciplines to provide a needed, coherent starting point for other researchers to examine complex outstanding issues on a class of promising support tools which have yet to gain widespread popularity. Three studies are used to provide specific examples across design phases, from conceptual design to embodiment. Each study also focuses on an exemplar of diagrammatic software: the University of Cambridge Design Rationale editor (DRed), the Institute for Human Machine Cognition’s (IHMC) CmapTools and the Open University’s Compendium hypermedia tool. This synthesis reiterates how hypermedia diagrams provide many unique, valuable functions while indicating important practical boundaries and limitations. Future research proposed includes: a need to build more diagrammatic literacy into engineering practice, the need for more detailed studies with experts in industry and specific directions for refining the hypermedia diagram software interfaces.

scholarly journals Description of healthcare professionals’ attitudes on patient safety in the Tunisian operating rooms

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
M A Tlili ◽  
H Sayeh ◽  
W Aouicha ◽  
M Souki ◽  
E Taghouti ◽  
...  
Keyword(s):  
Patient Safety ◽  
Human Factors ◽  
Operating Room ◽  
Healthcare Professionals ◽  
Participation Rate ◽  
Operating Rooms ◽  
Teaching Hospitals ◽  
Cross Sectional ◽  
Surgical Safety ◽  
Work Units

Abstract Background Currently, ensuring surgical safety remain a worldwide challenge. The description of operating room professionals' attitudes toward patient safety in their work units helps to identify strengths and weaknesses in term of patient safety, allowing a clearer vision of the safety aspects that require special attention. This study aimed to describe healthcare professionals' attitudes on patient safety in the Tunisian operating rooms. Methods This is a cross-sectional descriptive study spread over a 6-month period (October-April 2018). It was conducted among healthcare professionals working in the operating rooms of the two teaching hospitals of Sousse (Tunisia). The measuring instrument used is the Operating Room Management Attitudes Questionnaire (ORMAQ), which consists of 60 items spread over 8 dimensions. The latter has been subjected to a transcultural validation process inspired from the Vallerand method. Data entry and analysis was done by the Statistical Package for Social Sciences (SPSS.20) software. Results A total of 303 professionals participated in the study (participation rate= 76.13%). The most developed dimension was teamwork and the least developed was “Procedural errors/ compliance”. Items' results show that 94.8% of professionals confirmed that seniors should encourage medical and paramedical staff to ask questions, 53.5% of professionals stated that personal problems can adversely affect their performance and 87.5% agreed that operating rooms' team members share responsibilities for prioritizing activities in high workload situations. In addition, 50.9% of participants reported that the managers don't listen to staff or care about their concerns. Conclusions Operating rooms professionals' attitudes toward patient safety in their work units reflect an alarming situation regarding the quality of healthcare provided to patients. These results should be taken into consideration to guide future intervention on quality management improvement. Key messages Considering human factors is essential to improve safety in operating rooms and has an important role in reducing the occurrence of adverse events in these settings. It is important to study the underlying attitudes that determine the human factors for a better understanding and resolution of patient safety problems.

scholarly journals Understanding the transfer student experience using design thinking

2017 ◽  
Vol 45 (2) ◽  
pp. 298-313 ◽  
Author(s):  
Linda Whang ◽  
Christine Tawatao ◽  
John Danneker ◽  
Jackie Belanger ◽  
Stephen Edward Weber ◽  
...  
Keyword(s):  
Transfer Students ◽  
Design Thinking ◽  
Rapid Development ◽  
Effective Means ◽  
Work And Family ◽  
User Needs ◽  
Transfer Student ◽  
Content Type ◽  
Time To Learn ◽  
The University

Purpose This paper aims to discuss a 2015-2016 University of Washington Libraries project focused on understanding the needs and challenges of transfer students on the Seattle campus and developing innovative ways to support transfer student success. Design/methodology/approach The study uses design thinking methods, including interviews and rapid iterative prototyping and feedback, to understand and emphasize the user experience. Findings Transfer students at the Seattle campus identify themselves as a unique group separate from other undergraduates because of their prior experience, shortened timeline at the university and their need to balance academic, work and family commitments. Because transfer students often have little time to learn about and effectively use campus resources, the authors found that working with campus partners to enrich transfer-specific student orientations and events with educational and practical content was the most effective means of supporting new students. Research limitations/implications This pilot study was conducted over an 11-month period with a small number of participants, but the iterative nature of design thinking allowed the authors to gather new feedback from a variety of students and staff at each phase. Originality/value This study showcases how design thinking methods can increase understanding of transfer student and other user needs. The design thinking approach can also enable the rapid development of library and campus services, as well as outreach efforts, to meet user needs.

The Gulf War: The Experience of a Department of Anesthesiology in the Management of Scud Missile Casualties

1997 ◽  
Vol 12 (2) ◽  
pp. 38-42 ◽  
Author(s):  
Yaw Adu-Gyamfi
Keyword(s):  
Operating Room ◽  
Operating Rooms ◽  
United States Military ◽  
Blood Products ◽  
Successful Management ◽  
The University ◽  
Two Peaks ◽  
Missile Attack ◽  
Main Operating

AbstractBackground:The pivotal role of anesthesiologists in the implementation of disaster plans is not widely appreciated.Objective:To describe the role of anesthesiologists as managers in the operating room (OR) especially during hospital disaster management.Methods:On 25 February 1991, King Fahd Hospital of the University in Eastern Saudi Arabia, was alerted, received, triaged, and treated the victims of a Scud missile attack on a United States military barracks which killed 28 and injured more than 100 service personnel.Results:There were 47 males and 15 females admitted to the hospital. Their initial triage categories of injuries were: 1) red, 23; 2) yellow, 27; and 3) green, 7. The flow of patients through the main operating rooms occurred in two peaks: 1) treated within nine hours (60%); and 2) during the next 11 hours (40%). A total 101 units of blood and blood products were consumed.The role of the Chief of Anesthesiology was vital in the dynamics of the situation regarding appropriate deployment of staff and ensuring an orderly throughput of victims in the operating room. He also was required to keep track of resources and supply levels in the operating room, so that he could advise the hospital administration appropriately.Conclusion:The successful management of a large multi-casualty incident, which involved use of the operating rooms, depended upon the efficient coordination of clearly defined functions with the Chief of Anesthesiology Service as the team leader.

scholarly journals Simulation-based teaching of telemedicine for future users of teleconsultation and tele-expertise: Feasibility study (Preprint)

2021 ◽  
Author(s):  
Benjamin Bouamra ◽  
Karim Chakroun ◽  
Elisabeth MEDEIROS DE BUSTOS ◽  
Jennifer Dobson ◽  
Jeanne-Antide ROUGE ◽  
...  
Keyword(s):  
Healthcare Professionals ◽  
Real Life ◽  
Communication Technologies ◽  
Advantages And Disadvantages ◽  
Simulation Laboratory ◽  
Simulation Based ◽  
Secure Environment ◽  
Aging Populations ◽  
Real Life Situation ◽  
The University

BACKGROUND Healthcare professionals are increasingly required to include telemedicine in their daily practices in the context of increasing willingness by medical establishments to treat aging populations and the development and acceptance of communication technologies. Despite this, there is a lack of specialized training, which could be remedied by simulation-based learning. OBJECTIVE We aimed to investigate whether simulation-based learning is suitable and effective in teaching telemedicine practices, and if so, under what conditions. We also aimed to investigate whether simulation training could respond to the particular needs of staff who are involved in a telemedicine project. METHODS We observed 5 telemedicine training sessions in a simulation laboratory at the University of Franche-Comté, involving a total of 29 participants. We assessed the effectiveness of the simulation-based training by evaluating the participants' understanding of the possibilities of telemedicine in their daily practices. RESULTS The participants' feedback on the training sessions was extremely positive, with the majority of participants recognizing the effectiveness of first-hand experience in improving their understanding of the advantages and disadvantages of telemedicine. A small minority remained hesitant about putting telemedicine into practice in a real-life situation. CONCLUSIONS Telemedicine, particularly teleconsultation, is a source of concern for many healthcare professionals. A major advantage of teaching in a simulation laboratory is that it allows the participants to tackle their questions head-on by experiencing the reality of telemedicine in a secure environment. This means that they have a fuller picture of telemedicine, and are better able to envisage using it in practice.

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