scholarly journals Work place bullying: the characteristics of victims and perpetrators at a Middle Eastern health care facility

2019 ◽  
Author(s):  
Khaled Al-Surimi ◽  
Munirah Al Omar ◽  
Khalid Alahmary ◽  
Mahmoud Salam

Abstract Background: Workplace Bullying (WPB) is any form of verbal, physical or sexual harassment that an employee endures by a person or a group. In health care settings, practitioners are occasionally victims of WPB. The aim of this study was to evaluate the various characteristics of WPB incidents at a multi-regional healthcare facility in a Middle Eastern country. Methods: A cross sectional study survey was conducted in 2018, distributing a self-administrated questionnaire via private electronic mails among fulltime healthcare practitioners in multi-regional hospitals. Eligible participants were 684 practitioners who have been exposed to a WPB incident in the past five years. Factors associated with either being a victim or perpetrators were analyzed, including their age, sex, marital status, level of education, nationality, years of experience, and job title Data were analyzed using SPSS statistical software version 25, applying both descriptive and inferential statistical analysis as appropriate. Results: Majority of participants were females (89.2%), and 39.3% were <30 years old. Practitioners were nurses (49.1%), administrative staff (24.3%), physicians (14.6%), technicians (10.8%) and pharmacists (1.2%). WPB perpetrators were mainly patients (36.1%), their families/relatives (29.5%), other colleagues (27.2%) or their managers/supervisors (7.2%). The type of WPB incident was mainly a verbal abuse (98.1%), a physical harassment (11.8%) and sexual connotations (5.8%). WPB mainly occurred during day duties (80.3%) and at working stations/offices (52.6%). Higher-risk groups among nurses/allied health were mainly females, ≥30 years old, and expatriates. Among physicians and pharmacists, males, younger age groups, and locals were more prone to WPB. Nurses/allied heath were more likely to encounter WPB in offices/non-clinic areas, whereas physicians/pharmacists encountered them in patient rooms/clinics. Older practitioners (≥30 years) were mainly exposed to WPB by perpetrators who were employees, while younger practitioners encountered WPB by patients/relatives. Perpetrators who were employees committed WPB in offices/non-clinic areas, while patients/their relatives committed WPB in patient rooms/clinics. Conclusion: WPB might occur at anytime or anywhere within hospitals and by any person. This study shared the characteristics of WPB incidents that did occur in one setting and might occur in any other setting too. Analyzing the victim’s, the perpetrator’s and the setting’s characteristics provides a clear picture on the early warning signs that might predict a high-risk environment and alert hospital safety officers and hospital administration.

2017 ◽  
Vol 5 (1) ◽  
pp. 13
Author(s):  
Adita Puspitasari Swastya Putri ◽  
Kurnia Dwi Artanti ◽  
Dwiono Mudjianto

Hospital Acquired Infections (HAIs) is an infection acquired during a patient undergoing treatment proedur and medical measures in health care facilities within ≥ 48 hours or within ≤ 30 days and infection was observed after the patients leaving the health care facility. The one of Hais what often happens is Surgical Site Infection (SSI) so that SSI surveillance is needed for prevention and control of infection. Bundle prevention is an instrument used for data collection the incidence of SSI in Hospital X Surabaya. This study aims to look at the picture of existence, charging and completeness of bundle SSI prevention on patients sectio caesarea in Hospital X Surabaya. The study design used is cross sectional with a total sample of 47 patients were taken by simple random sampling on patients sectio caesarea in January-June 2016. The result showed that 64% of patient records status is not accompanied by SSI prevention bundle with charging and completeness of the data that is still below the predetermined standard that is equal to 80%. Although SSI surveillance is in conformity with the guidelines infection surveillance but there are still some shortcomings in terms of the accuracy of the data so that the information obtained is still not able to be reported as well.Keywords: surveillance, SSI, hospital


Author(s):  
Souvik Banerjee ◽  
Rakesh Kumar ◽  
Debasis Basu

Background: With about 425 million patients globally and 72.9 million patients in India, diabetes mellitus (DM) is one of the global health emergency of 21st century. Perioperative hyperglycaemia is reported in 20-40% of patients undergoing general surgery. A substantial body of literature demonstrates a clear association between perioperative hyperglycaemia and adverse clinical outcomes. This study aims to find out the frequency of preoperative hyperglycaemia and factors influencing it among patients undergoing surgery at a tertiary health care hospital of Eastern India.Methods: This Institution based, cross-sectional, observational study was conducted among study subjects who were operated at IQ City Medical College and Multispecialty Hospital, Durgapur, India during January-February 2019. Relevant medical records were reviewed to collect data regarding clinic-social data. Estimation of fasting plasma glucose (FPG) has been done as per World Health Organization (WHO) guidelines. Hyperglycaemia was defined and classified as per American Diabetes Association (ADA). Anthropometric measurements were taken as per standard WHO protocols.Results: A total 158 study subjects participated in study. The mean age and mean FPG of the study subjects was 42.63±12.95 years and 103.3±17.37 mg/dl respectively. As per the ADA criteria, 58.9% had normal FPG, 24.0% had impaired fasting glucose (IFG) and 17.1% had diabetes. Out of total 27 T2DM patients, 22 (13.9%) were known cases of T2DM and 5 (3.2%) were undiagnosed. The frequency of preoperative hyperglycaemia i.e. sums of IFG and diabetes was found to be 41.1%. Increasing age, male gender and overweight and obesity significantly influenced the occurrence of preoperative hyperglycaemia.Conclusions: The prevalence of preoperative hyperglycaemia among patients undergoing surgery is higher than the prevalence of hyperglycaemia among non surgical patients. Routine HbA1C should be done in all surgical patients to differentiate between chronic undiagnosed hyperglycaemia and stress hyperglycaemia.


Author(s):  
Yamuna B. N. ◽  
Ratnaprabha G. K. ◽  
Prakash Kengnal

Background: Morbidity and lack of health facility especially in the first five years of life would cause irreparable damage. Therefore it is important to assess the magnitude of morbidities, and their health seeking behaviour. The objectives of the study were to assess the prevalence of acute morbidities and their associated factors among Under-five (U5) children residing in slums of Davanagere city, Karnataka, and to assess the health-seeking behaviour of their mothers/caregiversMethods: It was a cross sectional study done in the slums of Davanagere city during August-September 2016. Using 30 cluster sampling technique, the estimated sample size was 656. A total of 22 children were included in each cluster. Questionnaire consisting of demographic details, history of acute morbidities in the past two weeks and their treatment details was administered to the mother/caregiver. Data was entered in Microsoft Excel sheet and analyzed using SPSS Version 20.Results: Totally 656 mothers/caregivers of U5 children were contacted, majority of the children were in the age group of 13 to 60 months. Total of 348 (53%) children suffered from some acute morbidity in the past 2 weeks, of whom 282 (81%) children were taken to some health care facility, and majority preferred private practitioner (73.4%). Most common reason for poor health seeking behaviour was “following the medicines which were prescribed for previous illness”.Conclusions: More than half of the children suffered from some acute morbidity in the past 2 weeks and 81% of them were taken to health care facility. 


2017 ◽  
Vol 5 (1) ◽  
pp. 13
Author(s):  
Adita Puspitasari Swastya Putri ◽  
Kurnia Dwi Artanti ◽  
Dwiono Mudjianto

Hospital Acquired Infections (Hais) is an infection acquired during a patient undergoing treatment proedur and medical measures in health care facilities within ≥ 48 hours or within ≤ 30 days and infection was observed after the patients leaving the health care facility. The one of Hais what often happens is Surgical Site Infection (SSI) so that SSI surveillance is needed for prevention and control of infection. Bundle prevention is an instrument used for data collection the incidence of SSI in Hospital X Surabaya. This study aims to look at the picture of existence, charging and completeness of bundle SSI prevention on patients sectio caesarea in Hospital X Surabaya. The study design used is cross sectional with a total sample of 47 patients were taken by simple random sampling on patients sectio caesarea in January-June 2016. The result showed that 64% of patient records status is not accompanied by SSI prevention bundle with charging and completeness of the data that is still below the predetermined standard that is equal to 80%. Although SSI surveillance is in conformity with the guidelines infection surveillance but there are still some shortcomings in terms of the accuracy of the data so that the information obtained is still not able to be reported as well. Keywords: Surveillance, SSI, Hospital


2018 ◽  
Vol 46 (4) ◽  
Author(s):  
Made Lely ◽  
Tati Suryati

ABSTRACT  Development in the health field today in addition to aiming for healing and recovery also to improve health and prevent the incidence of a disease in the community. The hospital is a place to provide health services for the community. The quality of health services can be seen from several perspectives: the perspective of the health care provider, the perspectives of the funder, the perspective of the owner of the health care facility and the patient's perspective. While patient satisfaction is the level of satisfaction experienced by patients after using health services. Quality of health services and customer satisfaction are the indicators of hospital service success. The purpose of this study was to know the description of patient satisfaction of referral of outpatient at District Hospital, Regional Hospital and Provincial Hospital. The study was conducted with cross sectional design, using questionnaire instrument. The respondent is an outpatient at the hospital who has finished receiving the service or finished treatment at the hospital, where if the patient age ≤ 15 years or difficult to communicate there must be a companion. Data retrieval is done by direct interviews to the patient or the patient's companion. The result of the research shows the description of satisfaction respondent/outpatient exit interview in the hospital that overall more than 80% of respondents /outpatient satisfied to service given in the hospital. Respondents/outpatients who work more satisfied than those who do not work, and non-PBI participants are more satisfied than the PBI participants. The conclusions of this study, most of the respondents / outpatients in hospitals are satisfied with the services provided by the hospital.   Keywords: outpatient perception, service quality, hospital


1969 ◽  
Vol 6 (1) ◽  
pp. 748-752
Author(s):  
SAIDUL ABRAR ◽  
QAR1B ULLAH ◽  
SHAHID KHAN ◽  
NAEEMULLAH

BACKGROUND: The Disease Early Warning System (DEWS), implemented by the World HealthOrganization (WHO) in collaboration with the Ministry of Health and National Institute of Health, is themain national surveillance system to detect and respond to infectious disease epidemics in Pakistan. TheDEWS was initially implemented in response to natural disaster and displacement emergencies inPakistan, most notably the 2010 floods. However, the system has now expanded to cover about 107million people of Pakistan's population. Its approaches for outbreak detection include immediate alertreporting and weekly data collection from about 2800 health facilities.OBJECTIVE: To find out what problems and suggestions do the trained Health Care Workerscommunicate regarding Disease Early Warning System.MATERIAL & METHODS: This cross-sectional study was conducted on sixty nine Health CareWorkers trained on Disease Early Warning System, from twenty nine randomly selected Basic HealthUnits and Civil Dispensaries in District Swat in the Khyber Pakhtunkhwa province, Pakistan. Astructured interviewer administered questionnaire was used. Within each selected Health Care Facility,we aimed to interview the medical officer or technician in charge who is the designated focal point forDEWS or surveillance/outbreak control activities. At each Health Care Facility all respondents (if morethan one) were interviewed simultaneously in a focus group discussion.RESULTS: 47(68.1%) of the respondents communicated no problem, frequently mentioned barriers tohealth facility were communication problems 9(13.1%), shortage of mane power 4 (5.8%), Irrelevantissues 4(5.8%), Plotting watch chart 1(1.4), DEWS & DHIS forms 1( 1.4), English language 1( 1.4%) andno response 1( 1.4%)CONCLUSION: Improved means of communication needs to be introduced. Performance basedawards in the form of appreciation certificate may be considered. Refresher and on job trainings areneeded.KEY WORDS: Surveillance, Health Care Worker, Pakistan.


2018 ◽  
Vol 25 (06) ◽  
pp. 876-880
Author(s):  
Hamzullah Khan ◽  
Fazli Bari

Objectives: To determine the frequency and characteristics of dengue patients.Study Design: Cross sectional observational study. Setting: Qazi Hussain Ahmed MedicalComplex Nowshera. Period: 5th July to 25th Sept 2017. Material and Methods: A total of72 cases were received for dengue serology. Relevant information’s were collected on a predesignedquestionnaire prepared in accordance with the objectives of the study. Results: Atotal of 117 patients were referred from fever clinic and emergency OPD for dengue serology.72(61.5%) were males and 45(38.5%) were females. 24(20.5%) cases were dengue positive.14(12%) were NSL1 positive, 8(8.8%) were IgM positive and 2 (1.7%) were IgM&IgG positive.We received patient in the range of 4 years to 60 years, Mean with SD was 27 +3 years. Out of14 NSL1 positive cases 8 were males and 6 females. 2 females were IgG positive. The spectrumof dengue in correlation with gender was significantly positive with p value .026. In two casesplatelet at first visit were 58000/cmm3 that were both IgM&IgG positive. Out of 24 positivedengue cases two cases were also positive for plasmodium vivax (ring tropozoites). 6 caseswere managed in hospital and discharged home with an average stay of 3 days and 4 casesreferred to Lady Reading Hospital Peshawar for repeated platelet transfusion. Mortality waszero in our cases. Conclusion: The suspicion rate of the clinician for dengue from fever clinicwas 1:7. The cause of poor rate can be contributed to the patient insist for doing the denguetest before they are screened for MP and FBC etc. NSL1 was positive in 6 cases that showsthat people reach the health care facility for screening well in time and patient are educatedabout the dengue. Females 50% positive cases were IGM and IGG positive that shows femalereceive the health care later than males as NSL1 positivity in female gender is less than males.The spectrum of dengue in correlation with gender was significantly positive with p value .025that shows mosquito has some affinity for specific gender, or dengue virus has it for differencein gender or the inside immunity of the both gender is involved that causes different mode ofpresentation and activation of antibodies.


Author(s):  
Sara Roohen ◽  
Kenche Bhavani ◽  
Jyothi Lakshmi Naga Vemuri ◽  
Shabnam Anjum

Background: Biological hazards and health safety issues are a special concern in laboratory technicians who handle blood, body fluids, and tissues which may contain infectious agents. Lack of knowledge of standard precautions has been noted to influence the practice and behaviour change in relation to these precautions requires knowledge. This study therefore aims to study the awareness and practice of universal precautions (U.P) in lab technicians.Methods: Cross sectional type of study was conducted in the tertiary health care facility (Osmania General Hospital) in Hyderabad district among laboratory technicians of various departments from 1-20/11/18. Random sampling was done and data was collected using a self-administered questionnaire.Statistical analyses were performed using Microsoft excel 07. Descriptive analysis was done and Chi-square tests were used for establishing association.Results: The mean age of the respondents was 32.37 years, all of them were graduates by education and the mean length of experience was 5.45 yrs. The mean score for knowledge was 14 (41.1%).In the domain of practice, the responses were quite satisfactory with majority of the responses being “always” for all the practices, wearing eye shields and face masks was only “sometimes” followed and majority of “not applicable” were for wearing glovesConclusions: Although standard and isolation precautions are introduced, the overall performance of respondents was unsatisfactory. 


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