Level and Factors Associated with the Satisfaction of Teaching Staff with the COVID-19 Vaccination Program.
Abstract Background The impact of COVID-19 triggered an unparalleled effort towards the development of a vaccine given that vaccination is currently the most important strategy available for controlling the pandemic. Achieving high levels of vaccination coverage is key to this approach, and requires knowledge of user satisfaction levels. Thus, the objective of this work was to determine the levels of satisfaction with the COVID-19 vaccination program among vaccinated school workers.MethodsThis was a cross-sectional study which included the staff from educational centres invited for vaccination over 4 days at the Hospital General University Hospital of Alicante. The survey included sociodemographic variables, 13 questions on satisfaction with the vaccination program, and one open question for further suggestions. Satisfaction was calculated globally for each question and specifically by employing Student t-tests; the association between each variable and a high level of satisfaction was analysed with Chi-squared tests. Results Of 9,869 professionals invited, 9,261 attended the appointment; 5,756 were offered the possibility of participating in this survey and 2,989 (51.9%) accepted. The highest overall scores were assigned to the treatment patients received at the ‘registration point’ and the care they received from nurses during the vaccination. The aspect for which the lowest levels of satisfaction were registered was for the information received prior to vaccination. Sex and place of work were significantly associated with a high degree of satisfaction.Conclusions Understanding people’s perception of vaccination programs is essential to implementing improvements and to increase vaccination coverage. The level of satisfaction among school personnel was remarkably high, especially in relation to the treatment and attention they received at different points during the vaccination care circuit.