scholarly journals SMS and Web-Based e-Government Model Case Study: Citizens Complaints Management System at District of Gihosha –Burundi

2017 ◽  
Vol 11 (1) ◽  
pp. 67
Author(s):  
Mugenzi Thierry ◽  
Tri Kuntoro Priyambodo
Keyword(s):  
Management System ◽  
Public Services ◽  
Poor Quality ◽  
Electronic Communications ◽  
Model Case ◽  
Web Based ◽  
Complaint Management ◽  
Communications Technologies

E-Government basically comprises the use of electronic communications technologies such as the internet, in enhancing and advancing the citizens access to public services. In most developing countries including Burundi, citizens are facing many difficulties for accessing public services. One of the identified problems is the poor quality of service in managing citizens’ complaints. This study proposes an SMS and web based e-Government Model as a solution. In this study, a case study of a complaint management system at District of Gihosha has been used as a reference to prove that SMS and Web based e-Government Model can enhances the access of public services. The objective of this study is the development of an SMS and web-based system that can enhances the process and the management of citizens’ complaints at District of Gihosha. The system has been developed using PHP as front end, Apache as web server, MySQL as Database and Gammu as SMS gateway. The obtained results after testing the system shows that all the functionalities of the developed system worked properly. Thus, the SMS and web based complaint management system developed is considered to be effective.

scholarly journals Mind the Gap: Why the Landscape Planning System in Sardinia Does Not Work

2021 ◽  
Vol 13 (13) ◽  
pp. 7300
Author(s):  
Anna Maria Colavitti ◽  
Alessio Floris ◽  
Sergio Serra
Keyword(s):  
Landscape Planning ◽  
Comparative Method ◽  
Poor Quality ◽  
Planning System ◽  
Local Planning ◽  
The Common ◽  
Regional Landscape ◽  
Landscape Protection

In Italy, after the introduction of the Code of Cultural Heritage and Landscape in 2004, the Regional Landscape Plan (RLP) has acquired a coordination role in the urban planning system, for the implementation of policies for landscape protection and valorisation. The case study of the RLP of Sardinia is a paradigmatic application to the coastal area of the island, which is considered most vulnerable and subject to settlement pressure. The objectives of preservation and valorisation of the territorial resources should be transferred into local planning instruments by adopting strategies aimed at the preservation of the consolidated urban fabric, at the requalification and completion of the existing built-up areas according to the principles of land take limitation and increase in urban quality. The paper investigates the state of implementation and the level of integration of landscape contents in the local plans that have been adapted to the RLP, using a qualitative comparative method. In addition, the results of the plan coherence checks, elaborated by the regional monitoring bodies after the adaptation process, have been analysed to identify the common criticalities and weaknesses. The results highlight the lack of effectiveness of the RLP, after more than a decade since its approval, considering the limited number of adequate local plans and the poor quality of their analytical and regulative contents in terms of landscape protection and valorisation. Conclusions suggest some possible ways to revise the RLP, focusing on the participation of local communities and the development of a new landscape culture.

scholarly journals Kontribusi Muhasabah dalam Mengembangkan Resiliensi Pada Orang Tua Anak Berkebutuhan Khusus

2021 ◽  
Vol 6 (2) ◽  
pp. 244-262
Author(s):  
Fatma Laili Khoirun Nida
Keyword(s):  
Special Needs ◽  
Poor Quality ◽  
Children With Special Needs ◽  
Case Study Approach ◽  
Study Approach ◽  
Study Results ◽  
Resilience Factors ◽  
Depth Interviews

The phenomenon of the poor quality of parental care for children with disabilities makes resilience one of the psychological capital that contributes to improving the quality of care. This study describes how through a muhasabah intervention in Blimbingrejo Village, Nalumsari District, Jepara Regency. The purpose of this study was to provide information for parents of children with special needs about muhasabah interventions in developing the resilience abilities of parents when carrying out their care. The urgency of this research is to reduce parenting stress experienced by parents because of the developmental barriers of their children. This research is qualitative with a case study approach through in-depth interviews and observation techniques. The study results explain that the condition of children with special needs is often a stressor for their parents. However, parents can live with complete steadfastness as a form of their resilience. The pattern of resilience formed is supported mainly by thinking about what they are trying to do. There are indications of the meaning of resilience factors in the practice of muhasabah in the form of the ability to regulate emotions, develop optimism and empathy, control impulses and causal analysis, good self-efficacy and take wisdom as an indication of aspects of the reaching out process. The results of this study are helpful information in developing the concept and practice of caring for children with special needs.

Classification as Evaluation

2011 ◽  
pp. 41-62 ◽  
Author(s):  
Sari Hakkarainen ◽  
Darijus Strasunskas ◽  
Lillian Hella ◽  
Stine Tuxen
Keyword(s):  
Web Applications ◽  
Evaluation Criteria ◽  
Web Based ◽  
Classification Approach ◽  
The Core ◽  
Ontology Language ◽  
Ontology Building ◽  
Using Data

Ontology is the core component in Semantic Web applications. The employment of an ontology building method affects the quality of ontology and the applicability of ontology language. A weighted classification approach for ontology building guidelines is presented in this chapter. The evaluation criteria are based on an existing classification scheme of a semiotic framework for evaluating the quality of conceptual models. A sample of Web-based ontology building method guidelines is evaluated in general and experimented with using data from a case study in particular. Directions for further refinement of ontology building methods are discussed.

Planted Roofs Over Buildings

2022 ◽  
pp. 338-349
Author(s):  
Theodoros Galanis ◽  
Ploutarhos Kerpelis
Keyword(s):  
Decision Making ◽  
Poor Quality ◽  
School Building ◽  
Human Beings ◽  
Original Design ◽  
Advantages And Disadvantages ◽  
The Poor ◽  
Financial Benefits

Humans in addition with other factors have increased the environmental pollution of the planet. Many highly populated cities like Athens have problems with air quality due to the poor quality of construction, high temperatures in summer, noise, no existence of city plans, etc. The scope of this study is the investigation of urban towns' benefits using planted roofs. All types of planted roofs have many environmental, constructional, social, and financial benefits. The research suggests a method from the design, the study until the construction, using decision making, informing the citizens, and taking into account their opinion. The original design of buildings must have adopted an integrated energy strategy such as the solution of planted roofs so as to maximize the benefits to the environment and human beings. The research is specialized using a case study about a planted roof of an existing school building in Athens. The advantages and disadvantages of the usage are shown focusing on environmental, social, and construction aspects.

Mold and Casting Table Maintenance Management System at Aluar: A Key to Quality Billets and Saving Costs

2011 ◽  
Vol 693 ◽  
pp. 208-216
Author(s):  
Leonel S. Batalla ◽  
Oscar A. Godoy ◽  
María Victoria Canullo
Keyword(s):  
Management System ◽  
High Standard ◽  
Relevant Information ◽  
Quality Standard ◽  
Maintenance Management ◽  
Internal Quality ◽  
Casting Technology ◽  
High Quality Standard

It is well known that mold and casting table maintenance has a direct impact on the internal quality and surface quality of billets. In this paper, the evolution of the main key performance indicators (KPIs) associated with the main consumables of the Wagstaff Air slip billet casting technology is shown, such as molds, casting rings, transition plates and thimbles. The strategies taken to preserve a high standard of quality whilst monitoring the associated costs, are discussed. An automated Mold and Casting Table Maintenance Management system has been developed in house to make available the relevant information from the casting table servicing at the casting pit and at the mold room. A case study is described where this tool allowed us to reduce costs, keeping a high quality standard of the casting table maintenance, ensuring the internal quality of the final product.

scholarly journals A centralised cost management system: exploiting EVM and ABC within IPD

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Faris Elghaish ◽  
Sepehr Abrishami
Keyword(s):  
Management System ◽  
Risk Sharing ◽  
Management Practices ◽  
Cost Management ◽  
Web Based ◽  
Content Type ◽  
Team Members ◽  
Cost Management System ◽  
The Cost

PurposeIntegrated project delivery (IPD) is highly recommended to be utilised with building information management (BIM), specifically with BIM level-3 implementation process. Extant literature highlights the financial management challenges facing the proposed integration. These challenges are mainly related to the IPD compensation and the conventional cost control approaches that are not consistent with IPD principles. As such, this paper presents an integration of several methods to support automating risk/reward sharing amongst project parties thus enhancing IPD core team members’ relationship.Design/methodology/approachThe literature review was used to highlight the challenges that face the IPD-based cost management practices such as the risk sharing/reward sharing amongst IPD core team members and potential methods to bridge the revealed IPD gap. A framework was developed by integrating the activity-based costing (ABC) – as a method to analyse the cost structure – and earned value management (EVM) to develop mathematical models that can determine the three main IPD financial transactions (i.e. …) fairly. To demonstrate the applicability of the developed system, a real-life case study was used, in which, promising results were collected in regard to visualising the cost control data and understanding of the accumulative status of the project cost and schedule for team members.FindingsA centralised cost management system (CCMS) for IPD is developed to enable the IPD cost structure as well as automating the risk-sharing/reward-sharing calculations. This system is linked with a web-based management system to display the output of proposed risk-sharing/reward-sharing models. Moreover, a novel grid is developed to show the project status graphically and to respect the diversity in core team members backgrounds. In addition, the case study showed that the proposed integration of different methods (ABC, EVM, BIM and web-based management system) is interoperable and applicable.Originality/valueThis research presents a comprehensive solution to the most revealed challenges in cost management practices in IPD implementation. The outcome of this research contributes to the body of knowledge through presenting new extensions of the EVM to be used with the IPD approach to calculate risk/reward. Moreover, the implementation of the proposed tools such as centralised cost management system (CCMS) and CCMS for IPD web system will enhance/foster the implementation of the IPD in conjunction with BIM process.

scholarly journals A Study of Quality Assessment in Higher Education within the Context of Sustainable Development: A Case Study from Czech Republic

2020 ◽  
Vol 12 (11) ◽  
pp. 4769 ◽  
Author(s):  
David Vykydal ◽  
Martin Folta ◽  
Jaroslav Nenadál
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Higher Education Institutions ◽  
Lessons Learned ◽  
Success Factor

Quality has become an increasingly important and critical success factor at higher education institutions, particularly universities. Numerous discussions have been held about education quality in the context of sustainable development. However, the quality of that education strongly depends on the overall quality of the management system which operates at schools. The principal aim of this article is to present the approaches to the quality management systems’ development and their assessment at universities, and share some lessons learned from this area of research. Some possibilities of the ISO 9001 standard’s implementation, as well as the application of excellence models as a response to community demands, will be discussed, especially in the context of the recently-introduced Act No. 111/1998 Coll on Higher Education Institutions, which requires quality assurance and quality evaluation. A case study from The VSB-Technical University of Ostrava shows approaches, results and effects of the quality management system implementation.

DECONSTRUCTING THE ARGUMENT FOR FREE TRADE: A CASE STUDY OF THE ROLE OF ECONOMISTS IN POLICY DEBATES

2012 ◽  
Vol 28 (1) ◽  
pp. 1-30 ◽  
Author(s):  
Robert Driskill
Keyword(s):  
Trade Liberalization ◽  
Free Trade ◽  
Poor Quality ◽  
Standard Argument ◽  
Policy Debates ◽  
The World ◽  
Value Judgements

This paper argues that, in light of the apparent settled nature of economists’ judgement on the issue of trade liberalization, the profession has stopped thinking critically about the question and, as a consequence, makes poor-quality arguments justifying their consensus. To develop support for this claim, the paper first recounts what economic analysis can say about trade liberalization. Then it analyses the quality of the arguments that economists make in support of free trade. The paper argues that the standard argument made by economists in favour of free trade is either incoherent or implicitly imposes philosophical value judgements about what is good for a nation or society, or it makes leaps of empirical faith about how the world works. The paper concludes with suggestions for better arguments.

scholarly journals Choice and Information in the Public Sector: A Higher Education Case Study

2012 ◽  
Vol 11 (2) ◽  
pp. 171-182 ◽  
Author(s):  
Jamie Harding
Keyword(s):  
Higher Education ◽  
Quality Of Service ◽  
Public Sector ◽  
Public Services ◽  
Student Survey ◽  
Prospective Students ◽  
Consumer Evaluations ◽  
The Public

Successive governments have encouraged the view of users of public services as consumers, choosing between different providers on the basis of information about the quality of service. As part of this approach, prospective students are expected to make their decisions about which universities to apply to with reference to the consumer evaluations provided by the National Student Survey. However, a case study of a post-1992 university showed that not all students made genuine choices and those who did tended to be in stronger social and economic positions. Where choices were made, they were infrequently based on external evaluations of quality.

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