scholarly journals Practical aspects of the application of pedagogical skill and communicative competence of teachers of higher education institutions

2021 ◽  
Author(s):  
Halyna Yuzkiv ◽  
Valentyna Slipchuk ◽  
Nina Batechko ◽  
Mykola Mykhaylichenko ◽  
Olena Vdovychenko
Keyword(s):  
Professional Competence ◽  
Communicative Competence ◽  
Hierarchical Organization ◽  
University Teachers ◽  
Pedagogical Competence ◽  
Research Questions ◽  
Key Dimensions ◽  
The Relationship ◽  
Humanistic Orientation

The relevance of this research involves a comprehensive consideration of the links between the concepts of "pedagogical excellence" and "pedagogical competence" of university teachers during classes. The study aims to establish the relationship between pedagogical excellence and communicative competence in the structure of pedagogical activities of HEIs teachers. Methodological basis: a sociological survey (drawing up a system of research questions), method of information analysis (processing of respondents' answers), ranking method (suggested for respondents during the provision of answers to the questions). Results of the research: updating the basic components of the pedagogical skill of the teacher: humanistic orientation of activity, professional competence, professionalism, pedagogical abilities, pedagogical technique, communicativeness. The main characteristics of pedagogical excellence and communicative competence of university teachers (inconsistency; interdependence; hierarchical organization) were revealed. Key dimensions of pedagogical excellence as an element of communicative competence (competence of nonverbal communication, competence of verbal clarity, competence of verbal richness of speech) were determined. The relationship between pedagogical excellence and communicative competence is proved. The basic components of pedagogical excellence are defined (humanistic orientation of activity, professional competence, professionalism, pedagogical abilities, pedagogical technique, communicativeness). The links of communicative-speech competence are presented. The characteristics of communicative-speech competence, which determine the quality of professional interactions of university teachers, are highlighted. The regularities and peculiarities of communicative-speech competence of teachers are presented. The practical value of the study was to present a summary of the causal links of the concepts of "pedagogical excellence" and "communicative competence" of university teachers during the classes.

THE IMPLEMENTATION OF ISO 9001:2015 TO IMPROVE QUALITY OF SERVICE AT PUSAT KESIHATAN UNIVERSITI (PKU), UNIVERSITI UTARA MALAYSIA(UUM)

2018 ◽  
Vol 13 (Number 2) ◽  
pp. 67-77
Author(s):  
Anis Syamimi Abd Rahim ◽  
Mohd Norhasni Mohd Asaad
Keyword(s):  
Quality Of Service ◽  
Customer Satisfaction ◽  
Descriptive Statistics ◽  
Iso 9001 ◽  
Quality Of Services ◽  
Research Questions ◽  
Spss Software ◽  
The Relationship ◽  
Universiti Utara Malaysia

The purpose of this study is to review the implementation of ISO 9001:2015 in order to improve the quality of services at Pusat Kesihatan Universiti (PKU), Universiti Utara Malaysia. The respondents of this study were customers at the PKU, UUM. The questionnaire was distributed to 50 respondents. The data were analyzed using SPSS software version 24. The data were tested using descriptive statistics, and correlation analysis to answer the research questions and to achieve the objectives. The findings show that customers agree that implementation of ISO 9001:2015 give service at PKU, UUM is good and satisfied. Through the correlation test, the results showed that the relationship between the implementation of ISO 9001:2015 has a positive and significant impact on customer satisfaction and the effect of implementing ISO 9001:2015 has a positive and significant impact in improving quality of service at PKU, UUM.Through mean and standard deviation tests, results show that tangible dimensions are the main dimensions of customer satisfaction while dimensions with low values are dimensions of responsiveness.Therefore, all aspects of service in PKU, UUM will be strengthened and all aspects of the weaknesses could be addressed to improve the service in order to maintain good quality services.

scholarly journals Profesionalisme Guru dalam Upaya Peningkatan Mutu Pendidikan Islam di Era Globalisasi

2021 ◽  
Vol 7 (1) ◽  
pp. 62-72
Author(s):  
Muflikhatul Munawaroh
Keyword(s):  
Professional Competence ◽  
Islamic Education ◽  
Teacher Professionalism ◽  
Library Research ◽  
Analysis Technique ◽  
Pedagogical Competence ◽  
Statistical Analysis Technique ◽  
Efficient Learning ◽  
The Impact

Indonesia is currently experiencing an education crisis. Education is the key to the success of a nation. Human Resource Improvement is an outstanding problem solving solution. Teachers as educational staff and the main factor in the creation of a qualified Islamic education. Teacher professionalism has an effect on improving the quality of education. This study uses a qualitative approach with library research research methods in the form of documents. The data analysis technique used was descriptive (non-statistical) analysis technique. The results of the study: First, teacher professionalism in improving the quality of Islamic education can be seen from four aspects of competence, namely pedagogical competence, personality competence, social competence, and professional competence. Second, the supporting factors are divided into two, namely internal factors and external factors while the inhibiting factors, namely the majority of teachers have not fully pursued their profession, there are still universities that produce original teacher graduates, and the low motivation of teachers in improving the quality of the profession. Third, the impact of the low professional competence of teachers is that learning activities are less effective and efficient, learning is less than optimal, the learning atmosphere is less pleasant and comfortable, learning outcomes are less creative, active, and productive.

scholarly journals The influences of cleanliness and employee attributes on perceived service quality in restaurants in a developing country

2017 ◽  
Vol 11 (4) ◽  
pp. 608-627 ◽  
Author(s):  
Ngan Truong ◽  
Tahir Nisar ◽  
Dan Knox ◽  
Guru Prabhakar
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Design Methodology ◽  
Content Type ◽  
Perceived Service Quality ◽  
Customer Perception ◽  
Behavioural Intentions ◽  
Key Dimensions ◽  
The Relationship

Purpose The purpose of this paper is to investigate the service quality of full-service restaurants in Vietnam to explore possible factors that may impact customer perception, which subsequently influences customer satisfaction and behavioural intentions. Based on the DINESERV model and service clues, the possible dimensions to construct customer perception were realised, and four key dimensions were suggested. Design/methodology/approach Data were collected from four urban local full-service restaurants in Vietnam, and factor analysis and SEM-PLS were then performed to uncover the relationship between customer perception, satisfaction and behavioural intentions. Findings The results suggest that customer perception significantly influences customer satisfaction and behavioural intentions, and customer satisfaction itself is also found to have influence on behavioural intentions. Originality/value This is an original piece of work which contributes to the exploration of service quality in developing countries and to the incorporation of cleanliness into analyses of restaurant service quality in particular.

scholarly journals SUPERVISI PEMBELAJARAN KEPALA MADRASAH DALAM MENINGKATKAN KOMPETENSI PEDAGOGIK GURU DI MADRASAH ALIYAH GHOYATUL JIHAD KABUPATEN KARAWANG

2021 ◽  
Vol 6 (1) ◽  
pp. 17-23
Author(s):  
Aliefaryudha Aliefaryudha ◽  
Tajudin Noor ◽  
Sayan Suryana
Keyword(s):  
Data Collection ◽  
Research Method ◽  
Qualitative Method ◽  
Field Data ◽  
Planning Program ◽  
Field Data Collection ◽  
Quality Of Learning ◽  
Pedagogical Competence ◽  
The Relationship

Abstract This study aims to describe the implementation of learning supervision by the headmaster in Madrasah Aliyah Ghoyatul Jihad Karawang Regency viewed from aspects: 1. Planning learning supervision, 2. Implementation of learning supervision, 3. The relationship between planning and implementing learning supervision. Supervision of Madrasah Principal Learning is basically a servant activity for teachers conducted by madrasah principals for coaching teachers especially to improve the quality of learning. As an impact of increasing the quality of learning can certainly also increase student learning achievement and that means increasing the quality of madrasah graduates themselves. So that supervision of learning of teachers is expected to be carried out on an ongoing basis so that the teacher's pedagogical competence can increase. The research method used by researchers in conducting this research is descriptive qualitative method, in which the researcher describes and analyzes the data obtained in the field. Data collection techniques are done through observation, interviews and documentation. The purpose of this study is to find out and analyze the implementation of learning supervision conducted by the headmaster in Madrasah Aliyah Ghoyatul Jihad. From the results of the study it can be concluded that the implementation of learning supervision has been effective because the headmaster of madrasas when supervising learning refers to the planning program that has been created to improve teacher pedagogical competence. Key words: Learning Supervision, Madrasah Head Learning Supervision, Teacher's Pedagogical Competencies   Abstrak Penelitian ini bertujuan untuk mendeskripsikan pelaksanaan supervisi pembelajaran oleh kepala madrasah di Madrasah Aliyah Ghoyatul Jihad Kabupaten Karawang dilihat dari aspek: 1. Perencanaan supervisi pembelajaran, 2. Pelaksanaan supervisi pembelajaran, 3. Hubungan antara perencanaan dan pelaksanaan supervisi pembelajaran. Supervisi Pembelajaran Kepala Madrasah pada dasarnya suatu kegiatan pelayan untuk guru yang dilakukan kepala madrasah untuk pembinaan kepada guru khususnya agar kualitas pembelajarannya meningkat. Sebagai dampak meningkatnya kualitas pembelajaran tentu dapat meningkat pula prestasi belajar siswa dan itu berarti meningkatlah kualitas lulusan madrasah itu sendiri. Sehingga supervisi pembelajaran terhadap guru diharapkan dapat terlaksana secara berkelanjutan agar kompetensi pedagogik guru dapat meningkat. Metode penelitian yang peneliti gunakan dalam melakukan penelitian ini yaitu metode kualitatif deskriptif, dimana peneliti mendeskripsikan dan menganalisis data-data yang diperoleh di lapangan. Teknik pengumpulan data dilakukan melalui observasi, wawancara dan dokumentasi. Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisa implementasi supervisi pembelajaran yang dilakukan oleh kepala madrasah di Madrasah Aliyah Ghoyatul Jihad. Dari hasil penelitian dapat disimpulkan bahwa pelaksanaan supervisi pembelajaran sudah efektif karena kepala madrasah ketika melakukan supervisi pembelajaran mengacu pada program perencanaan yang sudah di buat untuk meningkatkan kompetensi pedagogik guru. Kata Kunci: Supervisi Pembelajaran, Supervisi Pembelajaran Kepala Madrasah, Kompetensi Pedagogik Guru

scholarly journals PROFESSIONAL COMPETENCE AS A KEY FACTOR IN IMPROVING THE QUALITY OF ENGINEERING EDUCATION

2019 ◽  
Vol 3 ◽  
pp. 253
Author(s):  
Lesia Zbaravska ◽  
Olha Chaikovska ◽  
Hutsol Taras ◽  
Sergii Slobodian ◽  
Oleksandr Dumanskyi
Keyword(s):  
Professional Training ◽  
Professional Competence ◽  
Practical Training ◽  
The European Union ◽  
Horizon 2020 ◽  
University Teachers ◽  
Depth Analysis ◽  
Key Factor ◽  
Physics Course

The integration of Ukraine into the European community is impossible without changes in the education sphere. The implementation of such projects of the European Union as "Horizon 2020” provides the collaboration between experts in Agriculture and Engineering. The results of the questionnaire conducted by “Agro Survey” agency showed the lack of student’s practical knowledge in Ukrainian Engineering and Agricultural universities. It is obvious that the quality of education in Ukrainian technical universities doesn't meet the requirements of the European labour market. Getting theoretical knowledge has no value until students can apply it for practical purposes. We suggest that a subject like Physics should be practice-oriented. If the Physics course at technical universities integrates theory with practice, students will be better prepared for their future career. The purpose of the study is to define the basic principles of professional competence as the key factor for improving the quality of future engineer’s training in the process of studying Physics. To select and interpret the factual material, concepts and theories the theoretical analysis of philosophical, psychological and pedagogical literature on research was used in the paper. The pedagogical experiment was carried out on the basis of 4 universities in different regions of Ukraine and involved 159 respondents (151 students and 8 university teachers). To determine the strategies for implementation of the profession-based tasks in Physics course we carried out specially designed questionnaires for students majoring in Agrarian Engineering and university teachers. One of the necessary conditions for future engineer training is professional orientation in studying. We suppose that to consider the relationship between a comprehensive Physics course and the disciplines of professional and practical training the in-depth analysis should be performed. First of all, it will help to determine Physics knowledge, abilities and skills that should be used in student’s further professional training. Second of all, it will enable the most effective use of engineering-based tasks in Physics classes. However, knowledge of basic Engineering and General Theoretical subjects is not applied by the students of Technical High School for a long-period of university study. The results of the survey have shown that studying major subjects at a later stage doesn’t motivate students to learn Natural Science and Engineering disciplines. We can conclude that profession-based tasks in Physics class contribute to the formation of a system of natural knowledge, practical skills and abilities. They stimulate the students’ cognitive interest in Physics as a science, help to better absorb material of other disciplines, develop creative abilities and influence the formation of persistent motifs for obtaining knowledge of professional disciplines.

scholarly journals Hubungan Antara Kompetensi dan Kinerja Guru Madrasah Aliyah Negeri di Kabupaten Bogor

2013 ◽  
Vol 2 (2) ◽  
pp. 89
Author(s):  
T. Abdul Madjid ◽  
Didin Hafidhuddin ◽  
Bambang Suryadi
Keyword(s):  
Social Competence ◽  
Correlation Coefficient ◽  
Professional Competence ◽  
Strong Relationship ◽  
Educational Background ◽  
Personal Competence ◽  
Good Communication ◽  
Pedagogical Competence ◽  
Teacher Competences ◽  
The Relationship

<p>A teacher must have competence in performing the task and role. Competence of teachers according to the Law of the Republic of Indonesia No.14 Year 2005 covers the pedagogic competence, personal competence, social competence, and professional competence. Competence of teachers will affect whether or not optimal learning activities. The implementation of learning is an indicator of the teachers performance.</p><p>The aim of the study is to determine the following matters: (1) The relationship between teacher competences with teacher performance of state Madrasah Aliyah in Bogor Regency (2) The contribution of teacher competences of state Madrasah Aliyah toward teachers performance in Bogor Regency which include (a) the contribution of teachers 'pedagogical competence toward teachers' performance of state Madrasah Aliyah in Bogor Regency, (b) the Contribution of teachers personality competence toward teachers performance of state Madrasah Aliyah in Bogor Regency, (c) the contribution of teachers social competence toward teachers performance of state Madrasah Aliyah in Bogor Regency, and (d) the contribution of teachers professional competence toward teachers performance of state Madrasah Aliyah in Bogor Regency.</p><p>Research conducted with quantitative approach in the form of "corelasional study", is a method of research used to explain the relationship and the contribution of independent variables with the dependent variable.</p><p>The results of this study include:</p><ol><li>Competences teachers include Pedagogic (X1), Personality Competence (X2), Social Competence (X3), and Professional Competence (X4) collectively have a very strong relationship with the teachers performance (Y).Based on the results of calculation of the correlation coefficient obtained by 0.945, when interpreted in the levels classified as very strong relationship because the value of the correlation coefficient was 0.945 the a scale from 0.800 to 1.00. Variable competence of teachers is closely related to elements of teacher appraisal covering pedagogic competence, personal competence, social competence and professional competence.�provide a very high impact on improving the performance of teachers in schools.</li><li>The existence of pedagogic competence (X1) contribute on the performance of teachers (Y), amounting to 78.7%.�This happens because the 208 teachers of state Madrasah Aliyah in Bogor Regency, the majority (86.54%) have educational background of the Institute of Educational Personnel (LPTK).�The remaining 28 people amounting to 13.46% are Non LPTK backgrounds.�The Akta IV have followed the program as many as 18 teachers.�LPTK educational background and Program Akta IV affect the pedagogical competence of teachers of state Madrasah Aliyah in Bogor Regency.</li><li>The existence personality competencies (X2) contribute on the performance of teachers (Y), amounting to 89.2%.�This is influenced by the noble teacher personality, became models for the students and the community, dignity, responsibility and demonstrate a high personality that can affect the performance of teachers in shaping the students' personalities.</li><li>The existence of social competence (X3) contribute on the performance of teachers (Y), amounting to 88.5% due to the teachers of state Madrasah Aliyah in Bogor Regency addressing the communication of professions communities themselves, either in writing or verbally.�This prove by many teachers involve and active in professional organizations of teachers, such as PGRI, PGDRI, and KKG. They are also heavily involved and active in other organizations and professions such as socio-religious organizations (NU, PUI, Muhammadiah etc.). The good communication among teachers with teachers, teachers with educational staff, teachers with parents, and teachers with students affect the students' good communication.�It is an indicator of the teachers performance in the field of social competence.</li><li>The existence of professional competence (X4) contribute on the performance of teachers (Y), at 81%.�This is due to the level of teachers education is one component of professional competence of teachers. With the high levels of teacher education at S1 as many as 85.58%, and S2 as muny as 11.06% has a very strong influence on the performance of teachers of state Madrasah Aliyah in Bogor Regency</li></ol><p>�</p><p class="keywords">Keywords�component; formatting; style; styling; insert (key words)</p>

scholarly journals Opportunities to Develop Intercultural Communicative Competence in Czech lower-secondary schools: Findings of the IRSE Video Study of German

2018 ◽  
Vol 6 (3) ◽  
pp. 101-121
Author(s):  
Jana Zerzová
Keyword(s):  
Communicative Competence ◽  
Theoretical Background ◽  
German Language ◽  
Intercultural Communicative Competence ◽  
Teaching Methodologies ◽  
Video Study ◽  
Cognitive Component ◽  
Research Questions ◽  
Secondary Classes

Abstract The empirical study deals with the topic of teaching intercultural communicative competence (ICC) in Czech lower-secondary German classes. The aim of the study is to investigate the quantity and quality of the opportunities to develop ICC, the proportion of activities aimed at developing the cognitive, affective, and behavioural component of ICC, the proportion of activities focused on Big-C Culture and small-c culture and culture-general and culture-specific topics. The introductory part and the following part of the study introduce its theoretical background, and terminology is then followed by the methodological part describing the sample (28 German lessons of 7 teachers videotaped in the 8th and 9th grades of Czech lower-secondary classes at seven schools in Jihomoravský region within the IRSE Video Study of German1 project), the way of processing the data (recording, transcription, coding), the research questions and a system of categories (a system for assessing teaching ICC), that was used for analyses of the videotaped lessons. The findings show that emphasis is put on the cognitive component of ICC, while the other components (behavioural and affective) stay at the background. These results are consistent with the results of the IRSE Video Study of English project (Zerzová, 2012), which has the potential of initiating discussion for both English and German language teaching methodologies.

THE USE OF FUZZY LOGIC IN THE TAGUCHI METHOD FOR THE DETERMINATION OF THE TOLERANCE OF A SIX-BAR HINGE MECHANISM

2005 ◽  
Vol 29 (3) ◽  
pp. 477-489
Author(s):  
Fu-Chen Chen ◽  
Hsing-Hui Huang
Keyword(s):  
Fuzzy Logic ◽  
Taguchi Method ◽  
Control Factor ◽  
Response Table ◽  
Total Product ◽  
Product Variation ◽  
Key Dimensions ◽  
The Relationship

In this paper fuzzy logic was applied to the Taguchi method to design the dimensional tolerances of a six-bar hinge mechanism with multiple performance characteristics (MPC). A fuzzy logic system was used to determine the relationship between the S/N (signal to noise) ratios of the position and the angle error for assessing the level of importance of each control factor in the hinge mechanism. The contribution of each control factor to the variations was also quantified through the response table and response diagram and the key dimensions found to significantly affect the quality of the mechanism were r4, β, r1 and r5, which contributed 67.77% of the total product variation. It followed therefore that in order to improve the quality of the mechanism the tolerance of these factors must be tightened. Through a series of confirmation experiments, it was revealed that tightening the tolerance resulted in an increase in the multiple performance index (MPI) by 0.094, which was an increase of 19.87% of the initial value.

Driverless Ambulances: A Possibility, but Will Patients Ride?

2018 ◽  
Vol 62 (1) ◽  
pp. 1176-1176
Author(s):  
Scott R. Winter ◽  
Joseph R. Keebler ◽  
Stephen Rice ◽  
Rian Mehta ◽  
Bradley S. Baugh
Keyword(s):  
Facial Expressions ◽  
Significant Interaction ◽  
Healthcare Industry ◽  
Study Approach ◽  
Emergency Scenario ◽  
Hypothetical Scenario ◽  
Research Questions ◽  
Near Term ◽  
The Relationship

Emergency Medical Services (EMS) provide a needed and necessary service in the healthcare industry worldwide. However, many EMS agencies find themselves understaffed to fill the needs of the communities they serve. As a result, this can lead to decreases in the quality of service provided in times of emergencies. Simultaneously, technology is advancing in driverless vehicles which pose the question of the possibility of building driverless ambulances and if so, patients’ willingness to ride in them. Therefore, the purpose of this study was to determine patients’ willingness to ride in an ambulance operated autonomously as opposed to one driven by a human. Affect measures were collected to determine if affect mediated the relationship between willingness to ride and the type of ambulance configuration. The research used a three-study approach to answer the research questions. First, a general scenario was used to examine patient's willingness to ride in an ambulance based on a human or driverless condition. In Study 2, the affect was implemented to serve as a mediator between the type of operator, human or driverless. In Study 3, the researchers used the six universal facial expressions to determine if specific emotions could be identified as mediators between the condition and willingness to ride score. Through the three studies, the findings indicated that patients were less willing to ride in the scenario where the ambulance was operated autonomously than in the traditional configuration. A significant interaction was found between gender and type of ambulance configuration, where females were less willing to ride in the autonomous ambulance than males. Affect was found to act as a mediator between willingness to ride and the type of ambulance. Additionally, through the use of the six universal facial expressions, it was determined that the mediating emotions for males were fear and happiness, and the mediating emotion for females was anger. In general, participants were not willing to ride in driverless ambulances; however, this finding is also limited by the hypothetical scenario posed in this study which was the need to be transported to the hospital due to phoning 911 in an emergency. Additional research should investigate how patients would feel about riding in a driverless ambulance based on the type of condition as it is possible the willingness to ride may be different in a non-emergency scenario. There may also be other factors that could predict a patient’s willingness to ride in a driverless ambulance. In summary, while driverless technology is becoming a near-term possibility, further research is needed into whether patients would be willing to accept this technology for usage.

scholarly journals How to build the partnership between researchers and field actors?

2019 ◽  
Vol 29 (Supplement_4) ◽  
Author(s):  
C Ferron ◽  
R Joanny ◽  
E Le Grand ◽  
M Porcherie ◽  
S Rohou
Keyword(s):  
Health Promotion ◽  
Knowledge Transfer ◽  
Two Dimensions ◽  
Health Educators ◽  
Policy Makers ◽  
Knowledge Transfer And Exchange ◽  
Research Questions ◽  
The Relationship ◽  
Social Usefulness

Abstract In health promotion, the partnership between researchers and practitioners (field actors) is necessary for multiple reasons: to build intervention research together, to share our knowledge and experience, to produce new knowledge and experience, and to improve the quality of interventions, decisions... and research. In order to build this partnership and to achieve these goals, two dimensions were explored during several mixed workshops (researchers and field actors) organized in Brittany (France): their reciprocal perceptions, and what they can mutually bring to each other. During the first workshop, a facilitation technique called “the figure,” (which health educators use when they need to underscore the perceptions of a group of professionals about a specific population) shed light on mutual misconceptions and helped rectify them. During the following workshops, both groups identified their common assets, resources, difficulties and stakes. They also highlighted what they could bring to each other. Indeed, the relationship between researchers and field actors is usually considered in terms of the contributions of research to actions. However, field actors are more than simple “users” of a knowledge produced by others, they are also “producers’ of knowledge. They can contribute to define research questions, issues, hypotheses (with a social twist...); challenge the relevance and feasibility of research; promote the link and the understanding between the two separate worlds of practice and research; encourage the making of certain research protocols; facilitate experimentation; check the validity of the research projects in terms of social usefulness; make research more visible to field professionals and policy makers; and support knowledge transfer and exchange. The ways in which the partnership between researchers and health promotion actors actually enrich both categories of professionals, are detailed in this presentation. Key messages Reciprocal representations of researchers and practitioners in the field of health promotion must be highlighted to lay the foundations of their partnership. In health promotion, knowledge transfer must be understood as an exchange between researchers and field actors, the latter being experts in their domain of intervention and producers of knowledge.

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