THE ROLE OF SOCIAL COMMERCE CONSTRUCTS, SOCIAL SUPPORT, AND TRUST IN COMMUNITY ON SOCIAL COMMERCE ACTIVITIES

Moving beyond the current focus on the individual as the unit of analysis in the privacy paradox, this article examines the misalignment between privacy attitudes and online behaviors at the level of society as a collective. I draw on Facebook’s market performance to show how despite concerns about privacy, market structures drive user, advertiser and investor behaviors to continue to reward corporate owners of social media platforms. In this market-oriented analysis, I introduce the metaphor of elasticity to capture the responsiveness of demand for social media to the data (price) charged by social media companies. Overall, this article positions social media as inelastic, relative to privacy costs; highlights the role of the social collective in the privacy crises; and ultimately underscores the need for structural interventions in addressing privacy risks.

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Gendered Social Capital Guiding Women Career Planning: A Quantitative study at University of the Punjab

Progressive Research Journal of Arts & Humanities (PRJAH) ◽

10.51872/prjah.vol3.iss1.91 ◽

2021 ◽

Vol 3 (1) ◽

Author(s):

Tayyaba Sohail ◽

Inam-ul-Haq ◽

Raja Muhammad Shoaib

Keyword(s):

Social Capital ◽

Career Planning ◽

Sampling Technique ◽

Vital Role ◽

Primary Objective ◽

The Social ◽

Trust And Reciprocity ◽

Convenience Sampling ◽

The University

Social capital is manifested through the relationships and networks that the human species own. Further, it is strengthened with trust and reciprocity. It inculcates the value of helping each other based on the principle of ‘Mutually Beneficial Actions’. Various actors and agents play their roles in producing the social capital, yet women play the most vital role in its production due to their domestic chores, more frequent engagement with family and neighborhood. Thus, it is an essential to know that if she takes an equivalent benefit from the social capital. The primary objective of the present research determines out the role of social capital in women’s career planning. The informal social networks, family, friends, and neighborhood are selected to the social capital. In the meantime, 150 female respondents from the University of the Punjab were selected using the non-probability convenience sampling technique from the final year of the Masters and Bachelors program. The findings of the study showed as the positive relation of social capital with career planning.

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Motivations for Virtual Community Participation in Social Commerce: Customers and Sellers in the Malay Lifestyle Blogging Community

10.26686/wgtn.17143646 ◽

2021 ◽

Author(s):

◽

Syahida Hassan

Keyword(s):

Social Support ◽

Social Media ◽

Large Scale ◽

Virtual Communities ◽

Virtual Community ◽

Structured Interview ◽

Ease Of Use ◽

Social Commerce ◽

Commercial Activities ◽

The Social

<p>Although the field of social commerce has gained a lot of attention recently, there are many areas that still remain unexplored. A new phenomenon emerging within virtual communities is a blurring between social and commercial activities. To date, scholars in the social commerce literature have either focused on customers in the community or on medium to large scale businesses. There has been little research on social commerce communities which include micro-businesses despite their rapid growth in South East Asian countries. This study explores a social commerce community of Malay lifestyle bloggers, who are a subset of the Malaysian blogosphere community. Bloggers begin by using the personal genre, some then move on to set up online businesses using their personal blogs as a platform. The characteristic of blogging’s ease of use means there are low barriers to starting a small business, merging blogging and commerce. This changes the nature of the community by bringing in a new relationship, as well as relationships between bloggers and readers, there are now also relationships between sellers and customers. This study aims to understand the motivations for both sellers and customers, and how their relationships as bloggers and readers influence their participation in social commerce within the same community. To address the research objective, 20 sellers and 21 customers who also play a role as bloggers or readers were interviewed. In-depth interviews using laddering and semi-structured interview techniques were carried out to explore social commerce behaviour, the perceived consequences, and goals or values of participation. In addition, observation was also conducted on the platform used by the sellers. Data was coded using NVivo whilst the themes arising from the coding process were transformed into an implication matrix and hierarchical value map using Ladderux software. This study found that strong ties within the community, influenced by homophily and the sense of virtual community, motivated the customers to participate in commercial activities in order to obtain their goals which included a sense of obligation, loyalty, satisfaction and self-esteem. The relationships influenced customers to trust each other, provide social support and made purchasing products more convenient. Sellers were influenced by the convenience of using social media and the social support provided by the customers which helped them to achieve their goals which are profit and business sustainability. This study contributes to social commerce theory by highlighting an underexplored type of social commerce setting and addressing how trust can be transferred from social to commercial activities. The findings provide a useful insight for businesses, regardless of their size, to build an understanding of the need to create a good relationship with their customers. For macro-businesses, this model can be used to identify what is lacking in their social media marketing strategy.</p>

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Examining the determinants and outcomes of netizens’ participation behaviors on government social media profiles

Aslib Journal of Information Management ◽

10.1108/ajim-07-2017-0157 ◽

2018 ◽

Vol 70 (4) ◽

pp. 306-325

Author(s):

Junpeng Guo ◽

Chunxin Zhang ◽

Yi Wu ◽

Hao Li ◽

Yu Liu

Keyword(s):

Social Support ◽

Social Media ◽

Emotional Support ◽

Information Source ◽

Information Support ◽

Measurement Properties ◽

Future Research ◽

Social Crisis ◽

Content Type ◽

Personal Involvement

Purpose Government social media profiles (GSPs) are increasingly used by government agencies during social crises, and the success of GSPs is highly dependent on netizens’ participation behavior (NPB). Drawing upon the social support theory, the purpose of this paper is to propose a theoretical model to examine the determinants and outcomes of NPB during a social crisis. Design/methodology/approach To test the research model, a field survey was conducted in the context of Tianjin 2015 explosions in China. The authors adopted a two-step approach to test the models. First, the authors conducted exploratory factor analysis to evaluate the measurement properties of the reflective latent constructs. Then, the authors performed a structural equation analysis to test the hypotheses. Findings The results show that information support and emotional support are significant determinants of NPB and persona involvement moderates the relationships between them. Additionally, this study reveals that information source preference and increasing enthusiasm for becoming a civil journalist are two critical and significant outcomes of NPB. Research limitations/implications There are some limitations in this paper that must be taken into account when interpreting its findings. First, the study is designed on a single profile and concerns a single social crisis. Additionally, future research might consider incorporating factors beyond the individual level, e.g., community social capital (Putnam, 1993). Finally, with the emergence of various IT platforms, such as a government’s own website and online forms, future research can investigate how their characteristics can facilitate other social media platforms’ participation. Practical implications This paper offers a number of crucial research implications to the literature of social media in crisis management, thereby contributing to the explanation of NPB on GSPs in the management of social crises. Considering social support as a factor affecting NPB on GSPs, the authors also add personal involvement to the research on the functions of NPB on GSPs and include encouraging civil journalist and making GSPs the principal source of political information. Social implications The research provides participating netizens on GSPs with some suggestions about generating more cost-effective and useful interventions to improve netizen participation levels on GSPs. The findings highlight that governmental social media profiles must focus on continuous development, such as trying best to satisfy the habits of netizens, to motivate netizens to create dependence of information acquisition on the GSPs, called information source preference. On the other hand, the study reminds netizens of the importance of NPB on GSPs during crises and encourages them to act as civil journalist. Originality/value First, the study investigated the outcome effect of NPB on GSPs on netizens’ information source preference and civil journalist. Second, this study identifies the determinants of NBPs on GSPs from both the informational and the emotional support perspectives. Third, this study investigates the moderating effects of personal involvement on the relationships between determinants from social support and NPB on GSPs.

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KONTRIBUSI DUKUNGAN SOSIAL TERHADAP MOTIVASI BERPRESTASI SISWA DI SMP NEGERI BATANG KAPAS

Serunai : Jurnal Ilmiah Ilmu Pendidikan ◽

10.37755/sjip.v4i1.95 ◽

2019 ◽

Vol 4 (1) ◽

pp. 164-175

Author(s):

Mori Dianto M.Pd

Keyword(s):

Social Support ◽

Achievement Motivation ◽

Random Sampling ◽

Sampling Technique ◽

Simple Random Sampling ◽

Guidance And Counseling ◽

Know How ◽

The Social ◽

Correlational Approach

This research was done because of phenomenon of the students’ low motivation to get the achievement at school. Social support have a correlation for creating the students’ potential giftedness to get an achievement in learning. The role of the teachers, especially the teachers of guidance and counseling are needed in improving the students’ achievement at school in order to improve their learning achievement. This research has purpose to find the social support and achievement motivation of SMPN Kecamatan Batang Kapas Pesisir Selatan. This research used correlational approach which has purpose to know how is the contribution among the research variables. The population of the research is the students of SMPN Kecamatan Batang Kapas Pesisir Selatan. The amount of the population was 601 students. The sample of this research was 240 students. It had been taken by using simple random sampling technique. The instruments used in the form of scale. The data was analyzed by using descriptive technique and the hypothesis testing was done by using korelasional. The result shows that: (1) social support is in the enough category, (2) students’ achievement motivation is in the enough category, (4) the contribution of social support through the students’ achievement motivation is about 20.2%. The above findings imply that social support have contributed to students achievement motivation. Needs to be done similar studies were suggested to conduct at different contexts to compare the findings.

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Role of Self-esteem and Social Support on Emotional Behavioral Problems Among Adolescents

10.21203/rs.3.rs-348583/v1 ◽

2021 ◽

Author(s):

Namood-e Sahar ◽

Maira Saman ◽

Yusra Sarwat ◽

Kiran Zaman

Keyword(s):

Social Support ◽

Regression Analysis ◽

Behavioral Problems ◽

Significant Negative Correlation ◽

Self Esteem ◽

The Self ◽

Sampling Techniques ◽

The Social ◽

Convenience Sampling

Abstract The present study aimed to find out the role of self-esteem and social support on emotional behavioral problems among the adolescents. The sample consisted of adolescents (N=300) comprising of 150 boys and 150 girls selected through purposive and convenience sampling techniques from different schools of Islamabad. All the research instruments demonstrate significant internal consistency (r > 70). Self-esteem and social support were found to have a significant negative correlation with emotional behavioral problems (EBP) such as increased self-esteem and social support could significantly decrease EBP among adolescents as hypothesized. Regression analysis also supported the association and demonstrated that study variables account for about 23% of variance in EBP. Findings of the study can be applied for introduction of programs to increase the self-esteem and improve the social support in order to minimize the emotional behavioral problems among the adolescents.

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Motivations for Virtual Community Participation in Social Commerce: Customers and Sellers in the Malay Lifestyle Blogging Community

10.26686/wgtn.17143646.v1 ◽

2021 ◽

Author(s):

◽

Syahida Hassan

Keyword(s):

Social Support ◽

Social Media ◽

Large Scale ◽

Virtual Communities ◽

Virtual Community ◽

Structured Interview ◽

Ease Of Use ◽

Social Commerce ◽

Commercial Activities ◽

The Social

<p>Although the field of social commerce has gained a lot of attention recently, there are many areas that still remain unexplored. A new phenomenon emerging within virtual communities is a blurring between social and commercial activities. To date, scholars in the social commerce literature have either focused on customers in the community or on medium to large scale businesses. There has been little research on social commerce communities which include micro-businesses despite their rapid growth in South East Asian countries. This study explores a social commerce community of Malay lifestyle bloggers, who are a subset of the Malaysian blogosphere community. Bloggers begin by using the personal genre, some then move on to set up online businesses using their personal blogs as a platform. The characteristic of blogging’s ease of use means there are low barriers to starting a small business, merging blogging and commerce. This changes the nature of the community by bringing in a new relationship, as well as relationships between bloggers and readers, there are now also relationships between sellers and customers. This study aims to understand the motivations for both sellers and customers, and how their relationships as bloggers and readers influence their participation in social commerce within the same community. To address the research objective, 20 sellers and 21 customers who also play a role as bloggers or readers were interviewed. In-depth interviews using laddering and semi-structured interview techniques were carried out to explore social commerce behaviour, the perceived consequences, and goals or values of participation. In addition, observation was also conducted on the platform used by the sellers. Data was coded using NVivo whilst the themes arising from the coding process were transformed into an implication matrix and hierarchical value map using Ladderux software. This study found that strong ties within the community, influenced by homophily and the sense of virtual community, motivated the customers to participate in commercial activities in order to obtain their goals which included a sense of obligation, loyalty, satisfaction and self-esteem. The relationships influenced customers to trust each other, provide social support and made purchasing products more convenient. Sellers were influenced by the convenience of using social media and the social support provided by the customers which helped them to achieve their goals which are profit and business sustainability. This study contributes to social commerce theory by highlighting an underexplored type of social commerce setting and addressing how trust can be transferred from social to commercial activities. The findings provide a useful insight for businesses, regardless of their size, to build an understanding of the need to create a good relationship with their customers. For macro-businesses, this model can be used to identify what is lacking in their social media marketing strategy.</p>

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The driving factors of the social commerce intention of Saudi Arabia’s online communities

International Journal of Engineering Business Management ◽

10.1177/1847979019899746 ◽

2020 ◽

Vol 12 ◽

pp. 184797901989974 ◽

Cited By ~ 3

Author(s):

Ahmad Adnan Al-Tit ◽

Anis Omri ◽

Tarek Bel Hadj

Keyword(s):

Social Support ◽

Social Media ◽

Online Communities ◽

Significant Relationship ◽

Online Survey ◽

Driving Factors ◽

Social Commerce ◽

Convenience Sample ◽

The Social ◽

Twitter Users

This study investigates the driving factors of the social commerce intention of online communities in Saudi Arabia by building a model that comprises two exogenous variables (social support and social commerce constructs (SCCs)), a mediating variable (trust), and one endogenous variable (social commerce intention). The study population comprises Facebook and Twitter users in the kingdom. A convenience sample of 500 social media users was chosen. Data were gathered via a questionnaire-based online survey. Our findings indicate that social support had a significant relationship with trust and social commerce intention. This relationship was significantly mediated by trust. SCCs also had a significant relationship with emotional as well as informational support and social commerce intention. Unexpectedly, the relationship between SCCs and social support dimensions was significantly mediated by trust. Consequently, it was concluded that social support, trust, and SCCs are key drivers of social commerce intention. These results invite social media retailers to consider such factors to increase social media users’ intention to purchase.

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How Social Commerce Emerged

Advances in Marketing, Customer Relationship Management, and E-Services - Handbook of Research on Integrating Social Media into Strategic Marketing ◽

10.4018/978-1-4666-8353-2.ch001 ◽

2015 ◽

pp. 1-16 ◽

Cited By ~ 2

Author(s):

Nick Hajli

Keyword(s):

Social Support ◽

Social Media ◽

Social Networking ◽

Social Networking Sites ◽

Word Of Mouth ◽

Social Climate ◽

The Internet ◽

Social Commerce ◽

Business Context ◽

The Social

Individuals perform social interaction with others through online communities, which support their decision behaviour on the Internet. These abilities are mostly due to the rise of social networking sites through the recent development in Web 2.0 technologies such as social media. The increasing popularity of social media and social networking sites has developed e-commerce to social commerce. Social commerce is a new stream in e-commerce, in which consumers use social media in their purchasing journey. In this social climate, the social commerce era, consumers provide social support for the network by not only persuading consumers to have more interconnectivity with their peers, but also by giving a number of unique opportunities to firms. In this chapter, the author discusses the way social commerce has been emerged. As social word of mouth is one of the key constructs of social commerce, social word of mouth as well as the applications of social commerce and social support theory in business context have been explained in detail in chapter.

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HUBUNGAN ANTARA DUKUNGAN SOSIAL DENGAN PENERIMAAN ORANG TUA ANAK DOWN SYNDROME

Jurnal Perawat Indonesia ◽

10.32584/jpi.v2i2.41 ◽

2018 ◽

Vol 2 (2) ◽

pp. 62

Author(s):

Abdul Wakhid ◽

Hartawan Saputra ◽

Zumrotul Choiriyyah

Keyword(s):

Social Support ◽

Down Syndrome ◽

Emotional Support ◽

Sampling Technique ◽

Information Support ◽

Instrumental Support ◽

Questionnaire Data ◽

Chi Square ◽

Cross Sectional ◽

Children With Down Syndrome

AbstrakAnak down syndrome merupakan kondisi yang amat sangat tidak diharapkan oleh orang tua. Pada umumnya orang tua mengalami sedih, stres, perasaan bersalah, sakit hati tidak dapat menerima kenyataan, dan lain sebagainya. Dukungan sosial sangat diperlukan untuk memberikan dukungan perawatan dan penerimaan diri orang tua. Penelitian ini bertujuan untuk menganalisis hubungan antara dukungan sosial dengan penerimaan orang tua anak down syndrome di SLB Kabupaten Semarang. Jenis penelitian ini adalah deskriptif korelasi dengan pendekatan cross sectional. Populasi penelitian ini adalah orang tua anak down syndrome di SLB Kabupaten Semarang. Sampel sebesar 49 orang dengan teknik total sampling. Instrumen penelitian dukungan sosial dan penerimaan orang tua diukur dengan kuesioner. Analisis data menggunakan chi square (α= 0,05). Gambaran dukungan sosial orang tua anak down syndrome di SLB Kabupaten Semarang dalam kategori baik sebanyak 38 orang (77,6%). Gambaran penerimaan orang tua anak down syndrome di SLB Kabupaten Semarang dalam kategori baik sebanyak 41 orang (83,7%). Ada hubungan antara dukungan sosial dengan penerimaan orang tua anak down syndrome di SLB Kabupaten Semarang (p=0,000). Diharapkan keluarga, teman atau kerabat dan masyarakat memberikan dukungan sosial baik dari dukungan emosional, dukungan instrumental, dukungan informasi, dan dukungan penghargaan untuk orang tua anak down syndrome di SLB Kabupaten Semarang. Kata kunci: Dukungan Sosial, penerimaan diri, down syndrome AbstractThe correlation between social support and parent’s acceptance of down syndrome children. Down syndrome children is a condition that is extremely not expected by the parents. Generally, parents will experience sadness, stress, guilt, hurt can not accept reality, and others. One of the factors that affect the acceptance of parents is social support. This study aimed to analyzed the correlation between social support and parent’s acceptance of down syndrome children at SLB Semarang Regency. This study was descriptive correlation with cross sectional approach. The population in this study were parents of down syndrome children at SLB Semarang Regency. Sample of 49 people with total sampling technique. The research instrument of social support and acceptance of parents were measured with a questionnaire. Data analysis used chi square (α = 0.05). The description of social support of down syndrome children at SLB Semarang Regency is in good category as many as 38 people (77.6%). The description of of parents acceptance of children with down syndrome at SLB Semarang Regency is in good category as many as 41 people (83.7%). There is a correlation between social support and parent acceptance of children with down syndrome at SLB Semarang. Regency (p = 0.000). It is expected that family, friends or relatives and the community provide social support in from of emotional support, instrumental support, information support, and award support to the parents of children with down syndrome at SLB Semarang Regency. Keywords: Social support, self-acceptance, down syndrome

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