scholarly journals Smart Card Implementation Project in Vietnamese Campuses

2021 ◽  
Vol 7 (11) ◽  
Author(s):  
LE Thanh Tam ◽  
Vu Thanh Son ◽  
Tran Thuy Linh
Keyword(s):  
Smart Card ◽  
Perceived Risk ◽  
Primary Data ◽  
Unified Theory ◽  
University Campuses ◽  
Use Of Technology ◽  
Effort Expectancy ◽  
The University ◽  
Depth Interviews ◽  
Survey Questionnaires

This paper is aimed at analysing determinants of the behavioural intention of smart card adoption in the university campuses. The Unified Theory of Acceptance and Use of Technology (UTAUT) model is applied, with primary data are collected from in-depth interviews and survey questionnaires with students and lecturers at the National Economics University in Vietnam. The key findings are: in an open-minded and developing environment such as National Economics University, the smart card implementation in campus is most influenced by Effortless Conditions- a new determinant combining from Effort Expectancy and Facilitation Conditions. The other factors are respectively Performance Expectancy, Perceived Risk, and Trust. By determining these factors, the Boards of the university will have an overall look on the demand and preferences of the university students, teachers, and staffs towards smart card, hence, start the smart card project and develop as one of the smart campuses in Vietnam.

scholarly journals Evaluasi Penerimaan End-User terhadap Aplikasi University Customer Care Center (UC3) Universitas Jember dengan Menggunakan Pendekatan Unified Theory of Acceptance and Use of Technology (UTAUT)

2019 ◽  
Vol 4 (2) ◽  
pp. 68
Author(s):  
Mitha Ariska ◽  
Diah Ayu Retnani Wulandari ◽  
Qurrota A’yuni Ar Ruhimat
Keyword(s):  
Care Center ◽  
Successful Implementation ◽  
Unified Theory ◽  
End User ◽  
Use Of Technology ◽  
Customer Care ◽  
Effort Expectancy ◽  
Use Behavior ◽  
The University ◽  
The Relationship

University Customer Care Center (UC3) is a complaint service system for active academic civitas of the University of Jember. Implementation of UC3 is expected to optimize complaints complaint related to performance evaluation at the University of Jember. One of the keys to the successful implementation of information technology, The purpose of the study is to know the factors that influence the acceptance of the academic civitas in using the UC3 application. This research will use the Unified Theory of Acceptance and Use of Technology (UTAUT) method by utilizing the Performance Expectancy (PE) variable, Effort Expectancy (EE), Social Influence (SI), and Facilitating Condition (FC) to see how it affects the intensity of application usage UC3 And the influence of moderator variables (Age and Experience) to the relationships of those variables. Based on the results of data analysis PLS-SEM known that the PE, EE, and SI variables have a positive and significant effect on the Behavioral Intention (BI) variables as well as the FC and BI variables significantly positive and significant to the Use Behavior (UB) variables. Age influences inter-variable relationships for ages 26-35 years, 36-45 years, and >45 years, while Experience influences the relationship between variables for usage intensity ≥3 times. Based on the results of the five hypotheses received can be interpreted that the UC3 application was accepted by the academic and the acceptance is still not fully.

scholarly journals Mobile Banking Adoption Among Rural Consumers: Evidence from India

2020 ◽  
Vol 23 (2) ◽  
pp. 300-315
Author(s):  
Malaya Ranjan Mohapatra ◽  
Nirmalkumar Singh Moirangthem ◽  
Pankaj Vishwakarma
Keyword(s):  
Low Income ◽  
Perceived Risk ◽  
Banking System ◽  
Financial Inclusion ◽  
Unified Theory ◽  
Mobile Banking ◽  
Use Of Technology ◽  
Effort Expectancy ◽  
Convenience Sampling ◽  
Facilitating Conditions

Recently, Financial Inclusion has received greater attention, as it is a key to economic growth and equality, growth of the business, and stability of financial and banking systems. In the process of understanding how technology is useful for financial inclusion, the study tries to understand the elements that prompt the perceived acceptability of mobile banking among the low income and low literate stratum. To explore these elements, the current piece of work utilized the Unified theory of acceptance and use of technology and with the addition of component of perceived risk. The research utilized convenience sampling to collect data from the respondents having Jan Dhan account. The results show that performance expectancy, effort expectancy, social influence, and perceived risk have a significant influence on intention to use mobile banking among financial inclusion stratum. Surprisingly, the facilitating conditions were found insignificant. The outcomes of the research can guide banks and technology houses to develop a more user-acceptable mobile banking system. Also, the outcome will help policymakers to enhance mobile banking system adoption for financial inclusion by considering influencing elements.

scholarly journals Analyzing the Behavioral Intention Factors in Using Zakat-Based Crowdfunding Platform in Indonesia

2020 ◽  
Vol 5 (3) ◽  
pp. 1-19
Author(s):  
Sulaeman Sulaeman ◽  
Sri Yayu Ninglasari
Keyword(s):  
Behavioral Intention ◽  
Online Survey ◽  
Primary Data ◽  
Unified Theory ◽  
Utaut Model ◽  
Use Of Technology ◽  
The Government ◽  
Facilitating Conditions ◽  
Positive Effect ◽  
Survey Questionnaires

This study aims to examine the behavioral intention of the Muslim crowd funders to use the Zakat-based crowdfunding platform model by adopting the Unified Theory of Acceptance and Use of Technology (UTAUT) Model. The online platform, as an intermediary between Muslim crowd funders and MSMEs, provides financing services for MSMEs to fight any situation/pandemic like COVID-19 nowadays. This study used the primary data collected by using the online survey questionnaires, and then the analysis is conducted using partial least squares (PLS) regression. The empirical study shows that all the variables except for facilitating conditions have a significant positive effect on Muslim crowd funders' intention to use the Zakat-based crowdfunding platform model. The present study will help the government and policymakers to plan appropriate intervention strategies to minimize the adverse impact of the COVID-19 pandemic on MSMEs in Indonesia. Furthermore, the study will contribute to the existing literature, especially on the factors influencing the adoption of the Zakat-based crowdfunding platform model.

Online life insurance purchasing intention: Applying the unified theory of acceptance and use of technology

2019 ◽  
Vol 47 (7) ◽  
pp. 1-13
Author(s):  
Shi-jie Jiang ◽  
Xin Liu ◽  
Na Liu ◽  
Feiyun Xiang
Keyword(s):  
Theoretical Model ◽  
Life Insurance ◽  
Perceived Risk ◽  
Unified Theory ◽  
Key Factors ◽  
Online Trust ◽  
Use Of Technology ◽  
Purchasing Intention ◽  
Effort Expectancy ◽  
Insurance Purchasing

We developed and examined a theoretical model to explain the key factors influencing Chinese customers' purchasing intention of online life insurance. The proposed theoretical model incorporated the unified theory of acceptance and use of technology (UTAUT) with 2 external factors: online trust and perceived risk. SmartPLS 2.0 was used to analyze the data collected from field survey questionnaires (N = 315). The results showed that customers' online life insurance purchasing intention was significantly impacted by performance expectancy, effort expectancy, and social influence. In addition, online trust acted as both a direct antecedent of purchasing intention and an indirect antecedent through perceived risk. These findings offer Chinese insurers some guidelines for designing and marketing through this channel to increase their sales.

scholarly journals Understanding FinTech Platform Adoption: Impacts of Perceived Value and Perceived Risk

2021 ◽  
Vol 16 (5) ◽  
pp. 1893-1911
Author(s):  
Jianli Xie ◽  
Liying Ye ◽  
Wei Huang ◽  
Min Ye
Keyword(s):  
Perceived Risk ◽  
Perceived Value ◽  
Future Research ◽  
It Adoption ◽  
Performance Expectancy ◽  
Use Of Technology ◽  
Effort Expectancy ◽  
Adoption Research ◽  
Adoption Intention ◽  
Core Construct

FinTech platforms are one of the most important elements in the rapidly digitized world’s economy. This study investigates the factors that affected individuals’ acceptance of FinTech services, especially on internet wealth management platforms. The current research extends the unified theory of acceptance and use of technology (UTAUT) published by MIS Quarterly with integrated financial consumption attributes (i.e., perceived value and perceived risk) alongside the core construct of UTAUT. Data were collected from an established survey company. The empirical results indicate that perceived value, perceived risk, and social influence are strongly related to individuals’ FinTech adoption intention, whereas performance expectancy, effort expectancy, and perceived risk affect individuals’ perceived value, which in turn influences adoption intention. The proposed FinTech adoption model could contribute to information technology (IT) adoption research by extending the UTAUT in which individuals’ performance expectancy and effort expectancy affect their adoption intention indirectly through perceived value. Finally, the implications of the proposed new model for future research and FinTech practice are discussed.

Modeling the Factors that Influence Ghanaian Entrepreneurs to Adopt e-Commerce

2021 ◽  
Vol 18 (06) ◽  
Author(s):  
Frederick Pobee
Keyword(s):  
Structural Equation ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Unified Theory ◽  
Cross Sectional ◽  
Performance Expectancy ◽  
Use Of Technology ◽  
Effort Expectancy ◽  
Facilitating Conditions

This study investigated the factors that influence Ghanaian entrepreneurs to adopt e-commerce. Cross-sectional data was gathered from 520 entrepreneurs in the most populous and industrious regions in Ghana. The unified theory of acceptance and use of technology (UTAUT) was employed to effectively understand the unexplored phenomenon of e-commerce adoption among Ghanaian entrepreneurs. Partial Least Square-Structural Equation Modeling (PLS-SEM) was used to test the hypothesized relationships. The findings indicate that performance expectancy, effort expectancy, and social influence (SI) positively and significantly influenced the behavioral intention (BI) to adopt e-commerce. Facilitating conditions (FC) and BI had a significant positive relationship with the adoption of e-commerce.

Determinants of Consumer Intention to Use Online Gambling Services

2016 ◽  
Vol 12 (4) ◽  
pp. 23-37 ◽  
Author(s):  
Nuno Fortes ◽  
António Carrizo Moreira ◽  
João Saraiva
Keyword(s):  
Perceived Risk ◽  
Online Survey ◽  
Online Gambling ◽  
Intention To Use ◽  
Unified Theory ◽  
Convenience Sample ◽  
Performance Expectancy ◽  
Use Of Technology ◽  
Usage Behavior ◽  
Facilitating Conditions

Online gambling has skyrocketed in recent years. As such, knowing the determinants of consumer usage behavior is crucial in understanding online gambling services. This study has as main objective the construction of an explanatory model of the online gambling services usage behavior, based on the incorporation of perceived risk in the conceptual framework of the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). The empirical validation of the model was performed by conducting an online survey to a convenience sample of 212 Portuguese online players. Data were processed using the PLS-SEM methodology. The results evidence that performance expectancy, social influence, facilitating conditions, hedonic motivations, price value, habits, as well as perceived risk influence the intention to use online gambling services.

scholarly journals The Moderator Role of Age in the Unified Theory of Acceptance and Use of Technology: Intention to Use Internet Banking in Sudan: الدور المعدل للعمر في النظرية الموحدة لقبول واستخدام التكنولوجيا:  النية لاستخدام الإنترنت المصرفي في السودان

2020 ◽  
Vol 4 (11) ◽  
Author(s):  
Adam Haroun Omer, Fathi Ahmed Ali Adam
Keyword(s):  
Data Collection ◽  
Internet Banking ◽  
Education Level ◽  
Intention To Use ◽  
Unified Theory ◽  
Banking Services ◽  
Use Of Technology ◽  
Effort Expectancy ◽  
Moderator Role

The objective of this paper is to identify the moderator role of age in the unified theory of acceptance and use of technology: Intention to Use internet banking in Sudan. To achieve this objective the researchers adopted the questionnaire to data collection. A total of 375 questionnaires are distributed 207 respondents are well-responded. Used SPSS, Excel, SmartPLS to analysis the data collected. The results indicate that the age (34yrs and less) does prove as a moderator in effort expectancy, social influence, and intention to use Internet banking. Also, the age generally does not prove as a moderator in internet banking awareness and intention to use internet banking. The study recommended to study the effect of income and education level on acceptance of e-banking services.

scholarly journals ANALISIS PENERIMAAN PENGGUNA SISTEM INFORMASI PERPUSTAKAAN DAN ARSIP DAERAH KABUPATEN BULELENG MENGGUNAKAN MODEL UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY (UTAUT)

2019 ◽  
Vol 8 (2) ◽  
pp. 394
Author(s):  
Nita Rianadewi ◽  
Dewa Gede Hendra Divayana ◽  
I Made Ardwi Pradnyana
Keyword(s):  
Social Influence ◽  
Behavioral Intention ◽  
Unified Theory ◽  
Performance Expectancy ◽  
Use Of Technology ◽  
Effort Expectancy ◽  
Facilitating Conditions ◽  
Use Behavior

Sistem Informasi Perpustakaan dan Arsip (SIPA) adalah sebuah website yang dikembangkan oleh perpustakaan daerah di kabupaten Buleleng sebagai alternative dalam mendukung pengelolaan dan mempermudah pengguna. Penelitian ini bertujuan untuk menganalisis pemanfaatan Sistem Informasi Perpustakaan dan Arsip (SIPA) di Kabupaten Buleleng dengan berdasarkan menggunakan Model Unified Theory Of Acceptance and Use Of Technology (UTAUT) dengan menggunakan empat variabel bebas yakni  performance expectancy,  effort expectancy, social influence dan  facilitating conditions sebagai variable bebas dengan  behavioral intention dan use behavior sebagai variable terikat dan variable moderator Age, Gender dan experience. Variabel Ekpektansi Kinerja dan variabel Ekspektasi usaha tidak berpengaruh positif terhadap  minat penggunaan Sistem Informasi Perpustakaan. Pengaruh sosial berpengaruh positif terhadap minat penggunaan, Kondisi yang memfasilitasi berpengaruh positif terhadap perilaku penggunaan Sistem Informasi Perpustakaan, Variabel moderator jenis kelamin tidak memperkuat hubungan antara ekspektasi kinerja, ekspektansi usaha dan pengaruh sosial terhadap minat penggunaan Sistem Informasi Perpustakaan. Variabel moderator umur tidak memperkuat hubungan antara ekspektasi kinerja, ekspektansi usaha dan pengaruh sosial dengan minat penggunaan.Variabel moderator  umur  memperkuat hubungan antara  kondisi yang memfasilitasi  dengan  perilaku pengguna, variable moderator pengalaman memperkuat hubungan antara pengaruh sosial terhadap minat penggunaan Sistem Informasi Perpustakaan, variable moderator pengalaman memperkuat hubungan antara kondisi yang memfasilitasi terhadap perilaku pengguna Sistem Informasi Perpustakaan.  Kata Kunci :  Sistem Informasi Perpustakaan,  Ekspektansi Kinerja, Ekspektansi Usaha, Pengaruh Sosial, Kondisi Pemfasilitasi, Minat Penggunaan,  Perilaku pengguna, UTAUT

What determines tourist adoption of smartphone apps?

2018 ◽  
Vol 9 (1) ◽  
pp. 50-64 ◽  
Author(s):  
Anil Gupta ◽  
Nikita Dogra ◽  
Babu George
Keyword(s):  
Perceived Risk ◽  
Smartphone Apps ◽  
Content Type ◽  
Factors Affecting ◽  
Perceived Trust ◽  
Use Of Technology ◽  
Effort Expectancy ◽  
Usage Behavior ◽  
Facilitating Conditions ◽  
Practical Implications

Purpose This study aims to identify factors affecting tourists’ intention of using travel apps installed in their smartphones. Design/methodology/approach A questionnaire was developed largely based on the available scales in the published literature. A total of 389 participants responded to the survey, out of which 343 valid responses were obtained for statistical analysis. Findings Significant predictors of smartphone app usage intention included performance expectancy, social influence, price saving, perceived risk, perceived trust and prior usage habits. Usage behavior was largely mediated by usage intention, except in the case of habits. Contrary to the expectation, factors such as hedonistic motivation, facilitating conditions or effort expectancy did not impact usage intention or behavior. Practical implications The study gives app developers vital cues on tourist expectations from the apps. Oftentimes, developers tend to focus entirely on the material utility of their apps, neglecting every other factor influencing use. One particular implication is that despite tourism being a hedonistic activity, travel app usage behavior is not a hedonistic activity. Originality/value This is one of the few studies to examine adoption of smartphone travel apps in an emerging economy context by using extended unified theory of acceptance and use of technology framework with additional constructs.

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