scholarly journals Nagari Berprestasi : Strategi Kepemimpinan Wali Nagari dan Peran Masyarakat di Nagari Pandai Sikek

2018 ◽  
Vol 1 (1) ◽  
pp. 81-87
Author(s):  
Putria Anjela
Keyword(s):  
Data Collection ◽  
National Level ◽  
Leadership Strategies ◽  
Good Communication ◽  
Collection Data ◽  
Working Together ◽  
Type Data ◽  
Using Data

This article aims to describe the leadership strategies of village guardian at PandaiSikek village and society’s participation in achieving village achievement at national level in 2014. The approach from this research is descriptive with qualitative research type. Data collection was done through interview and documentation in the form of interview guides, cell phones, and notebooks. The informants of this research were village guardian, staffs of village guardian, jorong guardian, customary figures, chairman of KAN, chairman of Bamus, chairman of LPM, BundoKanduang, chairman of youth and society at PandaiSikek village. Next, the triangulation data sources is the valid testing technique of data and the last data analysis techniques which are used by using data collection, data reduction, presentation of data, and withdrawal of conclusions. The results of research indicate that the strategies which are used by village guardian of PandaiSikek village for the first is cooperating with the set and high institutions of village in making decisions by ways of deliberation and consensus; second, involving society in every activity by spreading the invitation formally; third, motivating society to improve the quality of human resources by conducting useful training; and fourth, improving communication among jorong society by creating events which can improve communication in society.Meanwhile,the society’s roles of PandaiSikek village in reaching village achievement are : first, participating in the development process by cooperating and working together; second, following village’s activities by attending known activities through formal invitation; third, taking part in the training which was held by becoming part of the training and fourth, establishing good communication among the society by following the events held by village. Keywords: Leadership Strategies, Role of Society, Village Achievement. Nagari Berprestasi : Strategi Kepemimpinan Wali Nagari dan Peran Masyarakat di Nagari Pandai Sikek PUTRIA ANJELA[1] Program Studi Pendidikan Pancasila dan Kewarganegaraan FIS Universitas Negeri Padang Email: [email protected] Abstrak Artikel ini bertujuan untuk mendeskripsikan strategi kepemimpinan Wali Nagari Nagari Pandai Sikek dan peran serta masyarakat dalam meraih nagari berprestasi di tingkat nasional tahun 2014.Jenis penelitian merupakan penelitian kualitatif dengan menggunakan pendekatan deskriptif. Pengumpulan data dengan cara wawancara dan dokumentasi melalui alat pengumpulan data berupa pedoman wawancara, handphone serta buku catatan. Kemudian Informan penelitiannya adalah Wali Nagari, Staf-Staf Wali Nagari, Wali Jorong, Tokoh Adat, Ketua KAN, Ketua Bamus, Ketua LPM, Bundo Kanduang, Ketua Pemuda dan Masyarakat Nagari Pandai Sikek. Selanjutnya teknik pengujian keabsahan data dengan menggunakan teknik triangulasi sumber data dan yang terakhir teknik analisis data dengan cara pengumpulan data, reduksi data, penyajian data dan penarikan kesimpulan. Adapun hasil penelitian menunjukkan bahwa strategi-strategi yang digunakan oleh Wali Nagari Pandai Sikek yaitu pertama, bekerjasama dengan perangkat dan lembaga tinggi nagari dalam mengambil keputusan dengan cara musyawarah dan mufakat; kedua, melibatkan masyarakat dalam setiap kegiatan nagari dengan cara menyebarkan undangan secara resmi; ketiga, memotivasi masyarakat untuk meningkatkan kualitas SDM dengan cara mengadakan pelatihan-pelatihan yang bermanfaat; dankeempat, meningkatkan komunikasi antar masyarakat jorong dengan cara membuat acara yang dapat meningkatkan komunikasi masyarakat. Adapun peran serta masyarakat Nagari Pandai Sikek dalam meraih nagari berprestasi adalah: pertama, berpartisipasi dalam proses pembangunan dengan cara bekerjasama dan bergotong royong; kedua, mengikuti kegiatan-kegiatan Nagari dengan cara menghadiri kegiatan yang sudah diketahui melalui undangan resmi; ketiga,mengikuti pelatihan-pelatihan yang diadakan dengan cara menjadi bagian dari pelatihan tersebut dan keempat, menjalin komunikasi yang baik sesame masyarakat dengan cara mengikuti acara-acara yang diadakan oleh nagari. Kata Kunci :StrategiKepemimpinan, PeranMasyarakat, NagariBerprestasi [1]ArtikeliniditulisdariskripsipenulisdenganjudulStrategi Kepemimpinan Wali Nagari Pandai Sikek dan Peran Serta Masyarakat dalam Meraih Nagari Berprestasi Tingkat Nasional dengan pembimbing I Dr. Fatmariza, M. Hum pembimbing II Dra. Al Rafni, M. Si

scholarly journals PERAN GURU AQIDAH AKHLAK DALAM PEMBENTUKAN RELIGIOSITAS PERILAKU KESEHARIAN DI PONDOK PESANTREN DAAR EL-QOLAM

QATHRUNÂ ◽  
2021 ◽  
Vol 8 (2) ◽  
pp. 1
Author(s):  
Didi Setiawan
Keyword(s):  
Data Collection ◽  
Boarding School ◽  
Educational Institutions ◽  
Data Presentation ◽  
Analysis Technique ◽  
Daily Behavior ◽  
Collection Data ◽  
Using Data ◽  
Data Collection Technique

This study aims to 1)  determine the reasons for the formation of religious students and daily behavior at MTs Daar El Qolam Gintung. 2) find out the daily behavior of students at MTs Daar El Qolam Gintung. 3)  find out the efforts of the Aqidah Akhlak teacher in forming Religiosity and Daily Behavior at MTs Daar El Qolam Gintung. This type of research is descriptive with a qualitative approach. Meanwhile, the research sources are the leaders, Islamic boarding schools, the head of the care section, the head of the worship department, the principal, the teacher / teacher and the students. The data collection technique is done through interviews and observation and documentation. The data analysis technique was carried out using data collection, data reduction, data presentation and data conclusion. The findings in this study are the role of aqidah akhlak teacher in shaping the daily behavior of students at MTs Daar El Qolam 1 Gintung, 1) as a guide, aqidah akhlak teacher to motivate and give advice to students to always do good. 2) acting as an educator, namely teaching according to norms and rules. 3) as an evaluator, aqidah akhlak teacher always admonishes and gives advice to students who violate the rules, give sanctions to students who violate the rules. It is hoped that this research will be useful for the Daar el-Qolam Islamic boarding school in particular and also benefit other educational institutions so that it can be implemented properly and correctly.

scholarly journals The role of headmater to improve the quality of education in 4 state basic schools in kecamatan air kumbang

2021 ◽  
Vol 6 (2) ◽  
pp. 494
Author(s):  
Rina Puspita Sari ◽  
Happy Fitria ◽  
Achmad Wahidy
Keyword(s):  
Data Collection ◽  
Quality Of Education ◽  
Teacher Competence ◽  
Analysis Technique ◽  
Quality Of Learning ◽  
Collection Data ◽  
Role Of The Principal ◽  
Descriptive Qualitative

This study aims to determine and describe the role of school principals in improving the quality of education in SD Negeri 4 Air Kumbang District. This type of research is descriptive qualitative research. Data collection tools use documentation, interviews, observation and literature review. The data analysis technique uses descriptive qualitative analysis technique which consists of data collection, data reduction, data presentation, and conclusion and ferification. The results of the study state that the role of the principal in an effort to improve the quality of education in SD Negeri 4 Air Kumbang District is carried out by establishing a program to improve the quality of learning by implementing a program to improve the quality of learning into the vision and mission of the school then the principal communicates the vision and mission of the school related to standards quality of learning; and improving the quality of education through interpersonal teacher competence by encouraging teachers to improve their competence and teaching ability. The principal should improve his competence so that the role can have a maximum impact in efforts to improve the quality of education.

scholarly journals PERAN KEPEMIMPINAN KEPALA MADRASAH DAN KECERDASAN EMOSIONAL GURU DALAM PENINGKATAN MUTU PENDIDIKAN

2018 ◽  
Vol 4 (02) ◽  
pp. 237
Author(s):  
Dewi Ika Sari ◽  
Yuyun Rohmatul Uyuni
Keyword(s):  
Emotional Intelligence ◽  
National Level ◽  
Regional Level ◽  
Education Quality ◽  
Quality Of Education ◽  
Good Communication ◽  
Computer Based ◽  
Intelligence Education

The objectives are to know the role of Leadership of Madrasa Principals andt to know of his efforts and strategies in MTsN 5 Tangerang and MTsN 2 Tangerang in improving the quality of madrasah education, to know the role of emotional intelligence of teachers and To know the efforts and strategies in MTsN 5 Tangerang and MTsN 2 Tangerang in improving the quality of madrasah education, to know the supporting and inhibiting factors of Madrasa Principals and teachers in improving the quality of education in MTsN 5 Tangerang and MTsN 2 Tangerang and to know the results achieved in the leadership of Madrasa Principals and teachers in improving the quality of education in MTsN 5 Tangerang and MTsN  2 Tangerang. The conclusion are increased teacher discipline percentage, ready to perform computer-based exams, increasing student achievement in prestigious competency arena in the provinces can compete in the arena of competition both at the regional level and even at the national level; Good community appraisal so that MTs become the main choice, teacher teacher average already S2, With kinship communication pattern owned by head of madrasah, hence good communication exists between stakeholder and also the creation of comfortable working climate Keywords. Leadership of Madrasa Principals, Teacher Emotional Intelligence, Education Quality

PROSES KOMUNIKASI KELOMPOK DALAM METODE PEMBELAJARAN SENTRA UNTUK MEMBENTUK KEMANDIRIAN ANAK

Jurnal Common ◽  
2018 ◽  
Vol 2 (2) ◽  
Author(s):  
Rismawaty Rismawaty ◽  
Sofie Aulia Rahmah
Keyword(s):  
Data Collection ◽  
Qualitative Method ◽  
Group Communication ◽  
Communication Process ◽  
Learning Method ◽  
Online Data ◽  
Analysis Techniques ◽  
Collection Data ◽  
Descriptive Approach ◽  
Using Data

Penelitian ini dilakukan untuk mengetahui proses komunikasi kelompok dalam metode pembelajaran sentra di TK Zaid bin Tsabit. Penelitian ini mendiskusikan tentang proses komunikasi kelompok. Metode penelitian yang digunakan dalam penelitian ini adalah Metode Kualitatif dengan pendekatan Deskriptif. Teknik pengumpulan data yang dilakukan peneliti ada dengan studi pustaka, penelusuran data secara online, wawancara, observasi serta dokumentasi dengan 3 orang informan kunci yaitu guru di TK Zaid bin Tsabit serta 3 informan pendukung yaitu Kepala TK Zaid bin Tsabit dan 2 orang tua murid. Uji keabsahan data dengan peningkatan ketekunan, triangulasi dan diskusi dengan teman sejawat, teknik analisis data menggunakan pengumpulan data, reduksi data, penyajian data, penarikan kesimpulan dan evaluasi.Hasil penelitian ini bahwa Proses komunikasi yang terjadi merupakan komunikasi langsung yang terjadi dua arah dan dilakukan terus menerus untuk membentuk kemandirian anak. Proses komunikasi yang terjadi dalam kelompok metode pembelajaran sentra membentuk kemandirian anak. Proses komunikasi yang dilakukan oleh guru kepada anak dilakukan dengan memberikan arahan-arahan kepada anak serta contoh dari arahan yang telah disampaikan oleh guru.Kesimpulan pada penelitian ini adalah metode pembelajaran sentra membentuk kemandirian anak lewat komunikasi yang dilakukan guru secara terus menerus, karna melalui pembelajaran sentra anak diminta untuk melakukan segala sesuatunya sendiri dalam pengawasan guru. Saran yang diberikan adalah guru harus lebih kreatif dalam memberikan materi pada metode pembelajaran sentra serta bersikap lebih tegas dalam mendidik anak dan melakukan komunikasi yang berkelanjutan dengan orang tua murid. --------------------------------------------------------------------------------- This study was conducted to determine the process of group communication in the center learning method at TK Zaid bin Tsabit. This study discusses the process of group communication. The research method used in this study is a qualitative method with a descriptive approach. The data collection techniques carried out by the researcher were with literature studies, online data searches, interviews, observation and documentation with 3 key informants namely the teacher at TK Zaid bin Tsabit and 3 supporting informants namely TK Head Zaid bin Tsabit and 2 parents. Test the validity of data by increasing perseverance, triangulation and discussion with colleagues, data analysis techniques using data collection, data reduction, data presentation, drawing conclusions and evaluations.The results of this study that the communication process that occurs is direct communication that occurs in two directions and carried out continuously to form the independence of children. The communication process that occurs in a group of central learning methods shapes children's independence. The process of communication carried out by the teacher to the child is done by giving directions to the child as well as examples of directions that have been delivered by the teacher.The conclusion of this study is that the central learning method shapes children's independence through continuous communication by the teacher, because through central learning children are asked to do everything themselves in the supervision of the teacher. The advice given is that the teacher must be more creative in giving material to the central learning method and be more assertive in educating children and making ongoing communication with parents.

Implementasi Kebijakan “Segregasi” Kelas Berbasis Gender Di SMP Islam Al-Maarif 01 Singosari

2020 ◽  
Vol 7 (1) ◽  
Author(s):  
Nadzifatul Mu’tamaroh ◽  
Yuni Pantiwati
Keyword(s):  
Data Collection ◽  
Junior High School ◽  
Policy Process ◽  
Junior High ◽  
Gender Segregation ◽  
Male Students ◽  
Collection Data ◽  
Gender Based ◽  
Using Data ◽  
Guidance Teacher

Abstract: Gender issues must be resolved immediately. The study aims to describe: 1) Implementation of gender-based class segregation policies; 2) Inhibiting factors and solutions in implementing gender-based class segregation policies and school efforts in overcoming the problems faced in implementing gender-based class segregation policies. The type of research used is descriptive qualitative. This research was carried out at Islamic junior high school Maarif 01 Singosari. Data collection techniques are interviews, observation, and documentation. The analysis phase used is data collection, data reduction, data presentation, conclusion drawing. To check the validity of the data using data and source triangulation. The results showed that 1) The implementation of the gender-based class segregation policy process of its implementation was carried out by separating classes between male and female classes, from grades VII, VII and X but in one building, one organization and supported by the implementation of orderly. 2) Barriers and solutions faced by schools in carrying out policies are: attitudes of male students disagree with the existence of policies that have an impact on the class structure when learning hours are less conducive. The solution that is done by the school, by providing approaches and direction to students, and every teacher and especially the counseling guidance teacher and subject teachers must know all the problems that often occur to Al Maarif SMPI students to be evaluated on an ongoing basis.Keywords: Gender, Segregation, Policy Implementation Abstrak: Permasalahan mengenai gender harus segara dituntaskan.Tujuan penelitian ini adalah untuk mendeskripsikan: 1) Implementasi kebijakan segregasi kelas berbasis gender; 2) Faktor penghambatdan solusi dalam implementasi kebijakan segregasi kelas berbasis gender dan upaya sekolah dalam mengatasi masalah yang dihadapi dalam implementasi kebijakan segregasi kelas berbasis gender. Jenis penelitian yang digunakan adalah deskriptif kualitatif. Penelitian ini dilaksanakan di SMPIslamAl Maarif 01 Singosari. Teknik pengumpulan data yaitu Wawancara, observasi dan dokumentasi. Tahapan analisis yang digunakan yaitu pengumpulan data, reduksi data, penyajian data, penarikan kesimpulan. Untuk mengecek keabsahan data menggunakan triangulasi data dan sumber. Hasil penelitian menunjukkan bahwa 1) Implementasi kebijakan segregasi kelas berbasis gender proses penerapannya dilakukan dengan cara pemisahan kelas antara kelas laki-laki dan kelas perempuan, mulai dari kelas VII, VII dan X akan tetapi dalam satu gedung, satu organisasi dan didukung dengan diterapkannya tata tertib. 2) Kendala dan solusi yang dihadapi sekolah dalam menjalankan kebijakan yaitu: sikap siswa putra kurang setuju adanya kebijakan hal tersebut berdampak pada suasana kelas pada saat jam pembelajaran kurang kondusif. Solusi yang dilakukan sekolah, dengan memberikan pendekatan dan arahan terhadap siswa, dan setiap guru dan khususnya guru BK dan guru mata pelajaran harus mengetahui segala problem yang sering terjadi pada siswa Islamic junior high schoolAl Maarif untuk dievaluasi secara berkelanjutan.Kata kunci: Segregasi, Gender, Implementasi Kebijakan

Peran Lembaga Pemberdayaan Ekonomi Mustahik Baznas Dalam Meningkatkan Kesejahteraan Ekonomi Mustahik

2021 ◽  
Vol 4 (2) ◽  
pp. 477-494
Author(s):  
Ali Idrus ◽  
Ade Maman
Keyword(s):  
Quality Of Life ◽  
Qualitative Research ◽  
Data Collection ◽  
Small And Medium Enterprises ◽  
Business Development ◽  
Economic Welfare ◽  
Descriptive Data ◽  
Medium Enterprises

One of the solutions proposed by Badan Amil Zakat Nasional is to form Lembaga Pemberdayaan Ekonomi Mustahik which has the task of improving the quality of life of mustahik through its programs. So, the purpose of this study is to find out how the role of Lembaga Pemberdayaan Ekonomi Mustahik Badan Amil Zakat Nasional in improving the economic welfare of mustahik. This study uses qualitative research methods that produce descriptive data. Where this research is based on observations made by the author and then explained according to what the author observed in the field. The data collection that the researchers did was using the method of observation, documentary interviews, and other data. When the data has been collected, the researcher conducts an analysis and then draws conclusions from the analysis. The results of this study are Lembaga Pemberdayaan Ekonomi Mustahik BAZNAS plays a role in the development of micro, small and medium enterprises (MSMEs) and focuses on potential creative businesses, empowers by providing business development capital assistance, in accordance with the budget draft proposed by mustahik, and approved by LPEM BAZNAS. Keywords: The Role of LPEM BAZNAS, Mustahik's Economic Welfare

scholarly journals PERAN MANAJEMEN SDM DALAM LEMBAGA PENDIDIKAN UNTUK MENINGKATKAN MUTU PENDIDIK

2020 ◽  
Vol 2 (1) ◽  
pp. 33-44
Author(s):  
Ita Nurmalasari ◽  
Dewi Zainul Karimah
Keyword(s):  
Data Collection ◽  
Human Resources ◽  
Islamic Education ◽  
Observation Study ◽  
Study Program ◽  
Education Management ◽  
Data Collection Technique

This study examines the role of human resource management in improving the quality of educators. This research uses a qualitative approach with case study. This research site is in MTs Nu Ma'arif Kemiri, Purworejo Regency. The data collection technique used by researchers is interview observation. In this study, the object of research is the Role of Human Resources to Achieve Workforce Quality in MTs Nu Ma'arif Kemiri. Research data collection using descriptive observation, interview or qualitative methods. This interview observation study was conducted by lecturers and students of Islamic Education Management Study Program with student WK in MTs Nu Ma'arifKemiri. This activity aims to observe the Quality of Human Resources Workers conducted by MTs Nu Ma'arif Kemiri.

scholarly journals Testing the quality of underground transport in Bucharest

2017 ◽  
Vol 11 (1) ◽  
pp. 1088-1100
Author(s):  
Alexandru Statescu
Keyword(s):  
Data Collection ◽  
Online Survey ◽  
Good Representation ◽  
Statistical Research ◽  
Railway Network ◽  
Passenger Traffic ◽  
Level Data ◽  
Subway Stations ◽  
Using Data

Abstract In a city with overcrowded traffic, a component of the common transport is Bucharest transportation of metro (subway passenger transport on the railway network underground and surface) and is the core activity of METROREX S.A. The company aims each year a greater number of passengers according to the charts of the movement of subway trains to ensure adequate transport capacity as required and optimal conditions of comfort and safety. Each year, the company aims to find out the opinion of passengers on the transport conditions and, in this respect, organize a survey with the aim of testing the quality of underground transport in Bucharest in 16 subway stations considered to be representative. In this paper I intend to do an analysis using statistical research methods, of the quality of underground transport in Bucharest, using data from the survey conducted in the year 2014. Data collection in the stations was realized through 32 operators, by 2 in each station (one in each direction of travel) by completing questionnaires (using interview technique or face to face technique), using a sample considered representative of 2,400 travelers with a margin of error of ± 2% on a 95% probability level. Data collection was made during the period when passenger traffic is large enough to provide a good representation of data and cover the entire program running underground. The questionnaire contains eight questions that have allowed those who responded to the survey to fit in the time between trains in circulation. In 2016, the structure of the questionnaire was modified, questions were modified for a more effective assessment of characteristics of observation. The answers to the questions contained in the questionnaire were collected by operators in the 16 subway stations: Piața Unirii 1 and 2, Piața Victoriei 1 and 2, Dristor 2, Nicolae Grigorescu, Universitate, Piața Sudului, Pipera, Eroilor, Gara de Nord 1, Obor, Crângași, Pantelimon, Parc Bazilescu and 1 December 1918, analyzed and processed based on 2400 questionnaires. A new category of polls states in the present and is determined by evolutions in computer networks and communication, are called online surveys conducted on the Web. Also in this paper, I propose the implementation of a solution based on an online survey website that includes the online version of the questionnaire used to collect data from the virtual environment.

scholarly journals PENGELOLAAN ARSIP DINAMIS DI KANTOR BADAN PERTANAHAN NASIONAL (BPN) KABUPATEN KLATEN

2020 ◽  
Vol 17 (1) ◽  
pp. 42-54
Author(s):  
Pasha Pradipta Putri ◽  
Purwanto Purwanto ◽  
Wahyu Rusdiyanto
Keyword(s):  
Data Collection ◽  
American Psychological Association ◽  
American Psychological ◽  
Descriptive Research ◽  
System A ◽  
Key Informant ◽  
Administrative Division ◽  
Collection Data ◽  
Using Data ◽  
Centralization And Decentralization

Abstrak: Pengelolaan Arsip Dinamis di Kantor Badan Pertanahan Nasional (BPN) Kabupaten Klaten.  Penelitian ini bertujuan untuk mengetahui pengelolaan arsip dinamis di Kantor Badan Pertanahan Nasional (BPN) Kabupaten Klaten. Penelitian ini menggunakan metode deskriptif dengan pendekatan kualitatif. Informan kunci (key informant) penelitian yaitu Kepala Subbagian Tata Usaha. Informan pendukung terdiri dari satu pegawai Subbagian Tata Usaha dan tiga pegawai kearsipan. Pengumpulan data menggunakan teknik observasi, wawancara, dan dokumentasi. Teknik analisis data dimulai dari pengumpulan data, reduksi data, penyajian data, dan diakhiri dengan penarikan kesimpulan. Keabsahan data ditentukan menggunakan teknik triangulasi sumber dan metode. Hasil penelitian ini menunjukkan bahwa pengelolaan arsip dinamis meliputi, pengelolaan surat masuk dan surat keluar. Sistem penyimpanan arsip menggunakan sistem wilayah, nomor, dan tanggal. Asas penyimpanan arsip menggunakan asas kombinasi antara sentralisasi dan desentralisasi. Peminjaman dan penemuan kembali arsip dilakukan ketika ada pegawai yang hendak meminjam arsip. Pemeliharaan arsip belum dilakukan dengan baik. Abstract: The Management Of Dynamic Archives In The Office Of National Land Agency (NLA) Klaten Regency. This research aims to know the management of dynamic archives in the Office of National Land Agency (NLA) Klaten. This research belonged to descriptive research by applying qualitative approach. Key informant of this research is the Head of Sub Administrative Division. Supporting informants of this research are an employee of sub administrative division and three employee of management records. The techniques of data collection of this research were observation, interview, and documentation. The data were analyzed by using data collection, data reduction, data presentation, and drawing a conclusion. The reliability of the data of this research were resource triangulation and method triangulation. The findings reveal that: the management of dynamic archives include, the management of inbox and outbox. The system of archives storage uses a geographical system, a numerical, and a chronological. The principle of archives storage uses a combination between centralization and decentralization. The borrowing and re-finding system are carried out when there is an employee who will borrow the archives. The maintenance of the archives are not good enough.Jika Anda menyusun daftar pustaka menggunakan standar American Psychological Association (APA), Anda bisa copy paste teks dibawah ini untuk Anda masukkan pada bagian daftar pustaka Anda!Putri, P. P., Purwanto, P., & Rusdiyanto, W. (2020). Pengelolaan Arsip Dinamis di Kantor Badan Pertanahan Nasional (BPN) Kabupaten Klaten. Efisiensi-Kajian Ilmu Administrasi, 17(1), 42-54. https://doi.org/10.21831/efisiensi.v17i1.30439

scholarly journals The Influence of Price, Quality of Service and Promotions on Customer Satisfaction at Bu Rajab Resto Pancing and Cottage

2021 ◽  
Author(s):  
Rabhi Fathan Muhammad ◽  
Tina Melinda
Keyword(s):  
Quality Of Service ◽  
Data Analysis ◽  
Linear Regression ◽  
Data Collection ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Hypothesis Testing ◽  
Positive Impact ◽  
Collection Data

This study was conducted to analyze the influence of price (X1), service quality (X2) and promotions (X3) on customer satisfaction at Bu Rajab Resto Pancing and Cottage. The study used a quantitative approach and was conducted from March to June 2020. Purposive sampling was used. 120 people were included in the research and 97 people were selected as samples. Participants were customers of Bu Rajab Resto Pancing and Cottage who had visited at least 2 times. A questionnaire was used for data collection. Data analysis involved linear regression, hypothesis testing and classical assumption tests, using the SPSS program. Price and service quality had a significantly positive impact on customer satisfaction, but promotions did not. Keywords: price, service quality, promotion, customer satisfaction

Sign in / Sign up

Export Citation Format

Share Document