scholarly journals ANALISIS HUBUNGAN WAKTU TUNGGU TERHADAP KEPUASAN PASIEN PADA PUSKESMAS MACCINI SOMBALA

2019 ◽  
Vol 12 (2) ◽  
pp. 99
Author(s):  
Dedi Maulana ◽  
Risma Tamrin ◽  
Andi Alim ◽  
Ali Imran

Waiting time for services is a problem that often causes patient complaints in several health agencies. The length of time a patient waits at registration, examination, and reception drugs are reflects how the agencies manages the service component that is tailored to the patient's situation and expectations. This study aims to see the relationship between waiting time and patient satisfaction. This study uses an analytic observational research design with a cross-sectional study approach conducted at Public Health Center, Maccini Sombala of Makassar City. The sampling technique used purposive sampling with a total of 170 respondents. Analysis test with chi square test with significance level p <0.05. From the results of the chi square test waiting time for registration and examination of the drug to patient satisfaction, the p value = 0.000 and 0.021 <0.05 means Ho is rejected and Ha is accepted, meaning that there is a relationship between waiting time registration and examination with patient satisfaction. While the time of receiving drugs with patient satisfaction is obtained p = 0.400> 0.05 means that Ho is accepted and Ha is rejected, meaning there is no relationship between waiting time of taking drugs with patient satisfaction. So, it is recommended to health workers to be more committed and disciplined in providing services in accordance with the schedule that has been set.ABSTRAKWaktu tunggu pelayanan merupakan masalah yang sering menimbulkan keluhan pasien dibeberapa instansi kesehatan. Lamanya waktu tunggu pasien di pendaftaran, pemeriksaan, pengambilan obat mencerminkan bagaimana instansi tersebut mengelola komponen pelayanan yang disesuaikan dengan situasi dan harapan pasien. Penelitian ini bertujuan untuk melihat hubungan waktu tunggu dengan kepuasan pasien. Penelitian ini menggunakan desain penelitian observasional analitik dengan pendekatan studi Cross- sectional yang dilakukan di Puskesmas Maccini Sombala Kota Makassar. Teknik pengambilan sampel menggunakan purposive sampling dengan jumlah responden sebanyak 170 responden. Uji analasis dengan uji chi square dengan tingkat kemaknaan p < 0.05. Dari hasil uji chi square waktu tunggu pendaftaran dan pemeriksaa obat terhadap kepuasan pasien didapatkan nilai p=0.000 dan 0.021<0.05 berarti Ho ditolak dan Ha diterima artinya ada hubungan antara waktu tunggu pendaftran dan pemeriksaan dengan kepuasan pasien. Sedangkan waktu pengambilan obat terhadap kepuasan pasien di dapatkan nilai p=0.400>0.05 berarti Ho diterima dan Ha di tolak artinya tidak ada hubungan antara waktu tunggu pengambilan obat dengan kepuasan pasien. Sehingga, disarankan kepada petugas kesehatan agar lebih komitmen dan disiplin waktu dalam memberikan Pelayanan yang sesuai dengan jadwal yang telah ditetapkan.

Author(s):  
Martina Pingak ◽  
Tasnim Tasnim ◽  
Herianto Wahab

Background:From the results of a preliminary study conducted at the Kolakaasi Puskesmas and Latambaga Puskesmas, through direct interviews and direct observation that out of 10 (ten) health workers who were observed, 7 (seven) were active smokers and 3 (three) were non-smokers. Therefore, through this research, the researcher wants to conduct in-depth research related to the smoking habits of health workers in which a health worker should be able to provide a good example for the community. Methods:This research is an analytical survey using a cross-sectional approach. The population in this study were 106 all health workers in Latambaga District, with a sample size of 84 respondents using the sampling techniqueSimple random sampling. Result:Based onanalysis of the chi square test for the benefit variable having a significance level of 95% was obtained p-value = 0.000 <? = 0.05, so Ho is rejected. The constraint variable based on the chi square test analysis has a significance level of 95%, the obtained p-value = 0,000 <? = 0.05, so Ho is rejected. Conclusion:There is a relationship between perceived benefits and constraints with habits smoking health personnel in the Latambaga District, Kolaka Regency.


2020 ◽  
Vol 5 (1) ◽  
Author(s):  
Nahrul Hayat ◽  
Asfri Sri Rahmadeni ◽  
Marzuki Marzuki

Caring nurses are very important in meeting patient satisfaction, this is one indicator of the quality of service in a hospital. Nurses are people who become one of the keys in meeting patient satisfaction. Therefore, caring nurse behavior can have an effect on quality service to patients. Some studies conducted in Indonesia show that caring is still lacking for patients in hospitals as much as 50% show poor caring. Patient satisfaction is influenced by caring nurses in serving patients in hospitals. The purpose of this study was to analyze the relationship between caring nurses and patient satisfaction in the inpatient room. This study is a cross sectional analytic study and purposive sampling technique with a sample of 67 patients, collecting data using a questionnaire.The Chi-Square test results showed a significant relationship between caring nurses and patient satisfaction in the inpatient room with a p value of 0,045 (α = 0,05). Nurse caring attitude greatly affects patient satisfaction so it is expected that nurses or other health workers can be more sensitive, be responsive and respond well to patient complaints and show sincere care in helping patients recover


Author(s):  
Desti Widya Astuti Desti Widya Astuti

ABSTRAK   Berdasarkan data di RSUD Kota Prabumulih bahwa terdapat peningkatan jumlah kejadian perdarahan post partum, tahun 2014 sebanyak 178 orang, tahun 2015 sebanyak 246 orang dan tahun 2016 sebanyak 151 orang. Penelitian ini bertujuan untuk mengetahui hubungan umur ibu dan jarak kehamilan terhadap kejadian perdarahan post partum di RSUD Kota Prabumulih Tahun 2016. Penelitian ini merupakan penelitian analitik dengan rancangan cross sectional. Populasi yang digunakan adalah semua ibu bersalin di RSUD Kota Prabumulih, sebanyak 1.296 ibu bersalin dan 306 sampel. Pengambilan sampel dengan mengunakan random sampling, analisa data menggunakan analisa univariat dan bivariat dengan menggunakan uji statistik chi-square dengan derajat kemaknaan 0,05. Hasil penelitian ini menunjukan bahwa dari 288 ibu bersalin terdapat 151 yang mengalami perdarahan post partum sebagian besar adalah ibu dengan umur resiko tinggi sebanyak 43 orang  (40,9%) dan ibu dengan jarak kehamilan resiko tinggi sebanyak 21 orang (17,3%). Hasil uju chi-square umur didapatkan p.value 0,000 < α 0,05 dan uji chi-square untuk jarak kehamilan didapatkan p.value 0,000 < α 0,05. Maka ada hubungan umur ibu dan jarak kehamilan terhadap kejadian perdarahan post partum di RSUD Kota Prabumulih Tahun 2016. ABSTRACK   Based on the data at District General Hospital (RSUD) Prabumulih, there was increasing of post-partum bleeding, in 2014, there were 178 people. In 2015, there were 246 people. And in 2016, there were 151 people. The purpose of the study was to know relationship between maternal mother and the distance and old post-partum bleedingat District General Hospital (RSUD) Prabumulih in 2013. The study was analytic researchwith cross sectional design. Population thas was used in the study was all maternal mother ar District General Hospital (RSUD) Prabumulih. It was about 1.296 maternal mother and from 306. Random sampilng was done in the study, data analyses used univariate and bivariate analyses by using chi-square statistic test with significance level 0,05. The study result showed that from 306 maternal mother, there were 151 mother who experienced old post-partum bleeding, the large of that was high maternal mother 43 people  (40,9%) and mother age high distance 21 people (17,3%). The result of chi-square test was p value 0,000 < α 0,05 and chi-square test for age was p value 0,000 < α 0,05. It meant that there was relationship between maternal mother and the distance and of post-partum bleeding at District General Hospital (RSUD) Prabumulih in 2016.


2017 ◽  
Vol 2 (1) ◽  
pp. 20-28
Author(s):  
Fitriani ◽  
Tenriwati

At present, the incidence of injuries in Indonesia is quite high, as seen from data on traffic accidents in the general public. There are several factors that affect wound healing, one of which is nutritional status. Based on the preliminary data retrieval conducted by researchers in the seruni surgery room in the last 1 month namely in March, it was found that the number of wounded patients was 109 patients, where the number of men was 78 (71.56%) while the number of women was 31 ( 28.44%) The purpose of this study was to determine the relationship between nutritional status and the wound healing process in RSUD. H. Andi. Sulthan Daeng Radja Kab. Bulukumba. This research uses the type of design of this research is quantitative research. This type of research uses analytic observational research with cross sectional approach. The sample of this study were 41 respondents taken by purposive sampling method. Data analysis in this study used the chi-square test (chi square test). The results of the analysis used the chi-square statistical test with a confidence level (α = 0.05). Based on the results of this test, the p value is 0.001, thus p <α (0.001 <0.05), then Ho is rejected and Ha is accepted. The conclusion of this study is that there is a relationship between nutritional status and the process of wound healing in RSUD. H. Andi. Sulthan Daeng Radja Kab. Bulukumba. Researchers suggest that this study be used as a material consideration in the fulfillment of nutrition in wound care patients in RSUD.H.A. Sulthan Daeng Radja Kab. Bulukumba and this research can be continued by conducting research related to the wound healing process and linking it with other variables.


2019 ◽  
Vol 32 (1) ◽  
pp. 105
Author(s):  
Ira Nurmala ◽  
Muthmainnah Muthmainnah ◽  
Riris Diana R ◽  
Elisa Dwi P

Nowadays, drugs (narcotics, psychotropic, and addictive substances) abuse gradually increases in the adolescent group, especially High School students. Environmental impact, especially social interaction, gives a high effect on building the character in adolescents. The existence of peer-education activity is one of the promotive and preventive strategies in mitigating drug abuse. This research was done in 10 high schools in Surabaya spread over five regions (Central, North, South, West, and East). This research was quantitative with the cross-sectional design while the data analysis used was a Chi-Square test with a p-value of <0.05 that was based on the significance level. The research finding showed that the intention of student participation was quite high, i.e. 83.1%; from the statistical test, it had been taught that gender had a significant relationship with intention by a p-value of 0.00. Additionally, it had also a relationship with subjective norm by a p-value of 0.00.  Conclusion: the student’s norm has supported their intention to participate in the program. Meanwhile, the research finding that is based on the gender in this research showed that females had a higher intention to participate in the activity than the males had.  Therefore, a conducive environment should be maintained continuously so that the positive norm can motivate the students to participate in the activity held by the peer-educator.


2021 ◽  
Vol 8 (2) ◽  
pp. 135
Author(s):  
Ni Made Kristina Meikayanti ◽  
Ni Made Ari Sukmandari ◽  
Si Putu Agung Ayu Pertiwi Dewi

<p><em>Therapeutic communication is carried out in every nursing care delivery. Through good communication between nurse and patient or patient's family, a trusting relationship can be developed. Thus, the treatment provided can be received optimally which can affect patient satisfaction. The purpose of this study was to determine the relationship between nurse therapeutic communication and patient satisfaction. The measuring instruments used in this study were nurse therapeutic communication and patient satisfaction questionnaires that had been tested for its validity and reliability. The design of this research was a descriptive analytic correlation using cross sectional design. The sampling technique used purposive sampling with 67 respondents. The research data were analyzed using the chi square correlation test. The results of this study indicated that 53.7% nurses had good therapeutic communication and 55.2% patients were satisfied. Chi square test revealed p value 0.001 with a confidence level of 95%. It is concluded that there was a relationship between nurse therapeutic communication and patient satisfaction at the Regional General Hospital of Tabanan Regency. It is hoped that nurses' therapeutic communication can be improved and applied in nursing care, and further explore factors that can improve the nurses’ therapeutic communication skills to increse patient satisfaction.</em></p><p> </p><p><strong>BAHASA INDONESIA </strong>Komunikasi terapeutik dilaksanakan pada setiap pemberian asuhan keperawatan. Melalui komunikasi yang baik antara perawat dan pasien atau keluarga pasien dapat membangun hubungan saling percaya antara perawat dengan pasien. Sehingga perawatan yang diberikan dapat diterima dengan optimal dan dapat memengaruhi kepuasan pasien. Adapun tujuan penelitian ini adalah untuk mengetahui hubungan komunikasi terapeutik perawat dengan kepuasan pasien. Alat ukur yang digunakan dalam penelitian ini adalah kuisioner komunikasi terapeutik perawat dan kuisioner kepuasaan pasien yang telah dilakukan uji validitas dan reliabilitas sebelumnya. Desain penelitian ini adalah deskriptif analitik korelasi dengan menggunakan rancangan cross sectional. Teknik pengambilan sampel menggunakan purposive sampling dengan jumlah sampel sebanyak 67 responden. Data penelitian ini dianalisis menggunakan uji korelasi chi square. Hasil penelitian ini menunjukkan bahwa 53,7% perawat melakukan komunikasi terapeutikyang baik dan 55,2% pasien merasa puas. Hasil uji chi square didapatkan p value 0,001 dengan tingkat kepercayaan 95%. Sehingga dapat disimpulkan bahwa ada hubungan komunikasi terapeutik perawat dengan kepuasan pasien di Badan Rumah Sakit Umum Daerah Kabupaten Tabanan. Komunikasi terapeutik perawat diharapkan dapat ditingkatkan dan diterapkan dalam pemberian asuhan keperawatan, dan peneliti selanjutnya dapat menemukan faktor-faktor lain yang dapat meningkatkan kemampuan komunikasi terapeutik perawat sehingga kepuasan pasien dapat lebih meningkat.</p><p> </p>


2022 ◽  
Vol 7 (2) ◽  
pp. 150-160
Author(s):  
Putri Rahmadani ◽  
Besral Besral ◽  
Masrizal Masrizal

Background: The measles rubella (MR) immunization coverage rate in Padang City is only 30.82%, still far below Indonesia's national target of 95%. The coverage of measles rubella immunization at the Rawang Health Center is around 62.1%. This study aims to determine the role of health workers in the success of measles rubella immunization in the Rawang Public Health Center, Padang City. Methods: This study used a cross sectional design. The study was conducted in October 2018-July 2019. The research population is mothers who have children aged 12-59 months (toddlers) as many as 1807 respondents. The sampling method is proportional random sampling with a sample of 87 respondent. Data was collected by interview using a questionnaire. Results: The results showed that 37.9% of children under five had not been immunized against measles rubella and 44.8% of health workers had an unfavorable role. The results of the chi-square test showed a significant relationship  between  the role of officers in  the success of measles rubella immunization  (p-value=0.020). Recommendation: It is hoped that health workers can increase health promotion activities regarding the risks due to children not being immunized against measles rubella and intensify door-to-door programs in the implementation of measles rubella immunization


2018 ◽  
Vol 1 (1) ◽  
pp. 1-5
Author(s):  
I Ketut Andika Priastana ◽  
Hendra Sugiarto

Introduction. Human Immunodeficiency Virus (HIV) is a virus that attacks the human immune system and Acquired immunodeficiency Syndrome (AIDS) is a collection of symptoms of disease caused by HIV. UNICEF stated that the number of deaths among adolescents due to HIV/AIDS has increased. In Indonesia, cases of HIV/AIDS have begun to attack adolescents, one of the causes of which is a lack of knowledge about HIV/AIDS. This study aims to determine the relationship between the level of knowledge about HIV/AIDS with the prevention attitude against HIV/AIDS in adolescents in Jembrana, Bali, Indonesia. Methods. The research design used was cross sectional, random sampling technique with a sample of 82 people. The statistical analysis used was Chi square test with a significance level of 5%. Results. The results showed that the majority of respondents in the category of sufficient knowledge, namely as many as 53.7% and most had an agreeing attitude towards the prevention of HIV/AIDS as many as 65.9%. The results of the analysis of the Chi square test showed that the relationship between the level of knowledge about HIV/AIDS and the attitude of prevention of HIV/AIDS in adolescents showed p value = 0.001 (p value <0.05). Conclusion. This study found that there was a correlation between the level of knowledge about HIV/AIDS and the attitude of preventing HIV/AIDS in adolescents. Teenagers can improve their knowledge more optimally so that they are more vigilant and supportive of HIV/AIDS prevention.


2019 ◽  
Vol 6 (01) ◽  
pp. 33-43
Author(s):  
Dudi Ahmad M ◽  
Sri Mulyanti ◽  
Neni Nuraeni

Human Immunodeficiency Virus (HIV) is a condition where a person does not have immunity. The disease can be transmitted from pregnant women to the child they are carrying, in an effort to detect early HIV, VCT needs to be done. Karanganyar Community Health Center data in 2017 VCT service coverage for pregnant women in 2017 was less than 26.7%. This study aims to determine the factors associated with the use of VCT in pregnant women. This type of research is quantitative by using descriptive correlation method and cross sectional approach. The population is 70 pregnant women who were obtained by purposive sampling technique. Data obtained by closed questionnaire and data analyzed using frequency distribution and chi square test. The results showed knowledge about VCT examination included less (52.9%), attitudes included negative (55.7%), secondary education (52.9%), most did not work (67.1%), more than half received less support from their husbands (57.1%), and most did not utilize VCT services (72.9%). Factors related to the use of VCT are knowledge (p value 0,000), attitude (p value 0,000), education (p value 0,000) and husband's support (p value 0,000), unrelated factors are work (p value 0.196). The conclusion from this study factors related to the use of VCT are knowledge, attitudes, education and husband's support. Therefore, it is better for health workers, especially nurses, to provide nursing services to pregnant women, especially the use of VCT services as an effort in early detection of HIV in pregnant women. Keywords: Factors, Utilization of VCT Services


Author(s):  
Etty Rekawati ◽  
Junaiti Sahar ◽  
Dwi Nurviyandari Kusuma Wati

The transition of elderly lives from productive periods to non-productive makes them need support from relatives, friends or family. The purpose of this study was to look at the relationship between family appreciation support with quality and life satisfaction of the elderly in the city of Depok, West Java, with a cross-sectional design. The subjects of this study were 135 elderly people> 60 years old, living with family, do not have infectious diseases, able to communicate in Indonesian; selected by purposive sampling technique. Data were analyzed using Chi square test. The results of the study indicate that there was a relationship between family appreciation support with the quality of life of the elderly (p-value = 0.022) and life satisfaction of the elderly (p-value = 0.014). The results of this study are expected to support the development of nursing science in the future, especially regarding the quality and satisfaction of life of the elderly. Keywords: elderly; award support; quality of life; life satisfaction ABSTRAK Transisi kehidupan lansia dari masa produktif menjadi non produktif membuat mereka memerlukan dukungan dari kerabat, teman atau keluarga. Tujuan penelitian ini adalah untuk melihat hubungan antara dukungan penghargaan keluarga dengan kualitas dan kepuasan hidup lansia di Kota Depok, Jawa Barat, dengan desain cross-sectional. Subyek penelitian ini adalah 135 lansia yang berusia >60 tahun, tinggal bersama keluarga, tidak memiliki penyakit menular, mampu berkomunikasi dengan bahasa Indonesia; yang dipilih dengan teknik purposive sampling. Data dianalisis menggunakan uji Chi square. Hasil peneltian menunjukkan bahwa ada hubungan antara dukungan penghargaan keluarga dengan kualitas hidup lansia (p-value = 0,022) dan kepuasan hidup lansia (p-value = 0,014). Hasil penelitian ini diharapkan dapat mendukung perkembangan ilmu keperawatan di masa mendatang, khususnya tentang kualitas dan kepuasan hidup lansia. Kata kunci: lansia; dukungan penghargaan; kualitas hidup; kepuasan hidup


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