scholarly journals Algumas Notas Sobre a Tutela do Utente de Serviços Públicos Essenciais

2020 ◽  
Vol 23 (3) ◽  
pp. 28-41
Author(s):  
David Falcão

In the present study we dedicate ourselves to make an analysis of the Law of Essential Public Services, giving a special focus to the mechanisms of protection of the user of such services. If it is true that, on the one hand, it has not been doctrinally peaceful to qualify contracts for the provision of essential public services as public or private law agreements, on the other, and consequently, the question of where to bring legal action arising from disputes that oppose the provider and the user, therefore, we will try to answer that question. Having made a general analysis of the user protection mechanisms, we focus on issues related to the suspension of the service for non-payment, establishing a parallel between the regimes of the Essential Public Services Law and the Electronic Communications Law. Finally, we will address the issue of prescription and lapse periods related to the right to receive the price of the service provided. At this point we will try to give an adequate answer regarding which prescription period to resort whenever the service is provided by a local authority (8 years or 6 months).

Author(s):  
Harius Eko saputra

Almost every day, in various mass media, especially in newspapers, it is found that there are so many complaints and unsatisfactory opinions from the community, as the customer, towards the current implementation of public service. These complaints and unsatisfactory opinions can describe how bad the quality of the current public service is, which is benefited by the community. It may be the right time for the community to be treated as citizens, who will have rights and give priority to their rights for being served afterwards. They are not anymore being considered as clients who previously have no any choice in choosing and in determining what kind of service that they really want to. There are so many results from research, seminar and writings that are conducted by experts in which their works talk about the implementation of a good and qualified public service. Currently, however, the qualified public service has not yet implemented as should have been. The implementation of public service still acts as however it please to be and only emphasize on its own interest without considering the consumer’s importance as the party that should really be served as well as possible. For this reason, a research, which is done in Service Integrated Unit of the Jember Regency, tries to find out any factors affecting quality of the public services. The main core of the public service implementation is the quality of norm of the service executor. The matter that should be realized is that the executor is the person who should serve for the community, and the community is the one who should be served as well as possible.Keywords: Implementation of public service, legislatif


2019 ◽  
Vol 11 (01) ◽  
pp. 35-45
Author(s):  
Rizaldy Khair

Loans for civil servants and police employees must be given to employees who are entitled to receive them. Lending without any criteria makes other employees not accept them. Lending using criteria ensures that the employee given the loan is an employee who deserves to receive it. The ahp method is able to complete the selection of employees who are eligible for the loan. Because of the criteria that can determine the weight value for each attribute, and then proceed with a ranking process that will select the best alternative from a number of alternatives. In this case, the alternative in question is the one who is entitled to receive a loan based on attributes, or determining criteria in selecting employees who are eligible to receive loans. Based on the ranking, Juliana Situmorang's employee has the highest score of 0.977 compared to other employees. The ahp method is the right step in determining employees who are eligible to receive loans.


2009 ◽  
Vol 46 (3) ◽  
pp. 343-372 ◽  
Author(s):  
Aya Ikegame

This article centres on perceptions of ‘space’ amongst members of the Mysore royal caste from the late nineteenth to the early twentieth century. There were several perceptions of space coexisting at the time. One was based upon a traditional idea of space that prohibited the aristocracy, especially the king, from travelling beyond a certain area. Another was the imposed perception of empire, which gave Indian royals the idea that parts of their world were connected horizontally through the expansion of empire. The Mysore royals tried to embody perceptions of both spaces through restrictions on kinship and strategic matrimonial alliances beyond their territories. On the one hand, one of the royal clans insisted that they had the right to receive women from the royal house by using a Dravidian kinship language of ‘reciprocity’, which had in practice never been fully exercised between the clan and the royal house in the pre-colonial period. On the other hand, some royal caste members were keen to embody the Imperial hierarchy, in which Mysore occupied the second highest position, by establishing marriage alliances with the Rajputs in northern India. By doing so, they could re-assert their status, both in terms of Imperial hierarchy and of Kshatriyaness. The article argues that both perceptions of spaces helped a national class of Indian aristocracy to emerge, and that that class of aristocracy still influences the political culture of India in the twenty-first century.


2020 ◽  
Vol 2 (2) ◽  
pp. 107
Author(s):  
Pung Karnantohadi*

This research entitled “Law Principle of One-Stop Integrated Service”. The preambule of the 1945 Constitution of the Republic of Indonesia mandated that the objective of the establishment of the Republic of Indonesia was to advance public welfare and educate the life of the nation. The mandate implies that the state is obliged to fulfill the needs of every citizen through a system of government that supports the creation of excellent public services in order to meet the basic needs and civil rights of every citizen of public goods, public services, and administrative services.The philosophical foundation of the obligation of every person to have permission to carry out their activities is contained in the provisions of Article 28J paragraph (1) of the 1945 Constitution of the Republic of Indonesia (Amendment), which aims to respect the human rights of other people in an orderly society, nation and state. In accordance with the provisions of Article 28 Paragraph (2) of the 1945Constitution of the Republic of Indonesia (Amendment), permission is a limitation of one's right to provide facilities to the community in the One Stop Integrated Service (PTSP) in the provisions of Article 28 H paragraph (2) The Republic of Indonesia in 1945 (Amendment), which reads "everyone has the right to receive facilities and special treatment to obtain the same opportunities and benefits in order to achieve equality and justice. The One Stop Integrated Licensing Service is a licensing service model that integrates the authority of the licensing agency, so that legal figures in the One Stop Integrated Licensing Service are legislation that regulates the mapermits,  among  others in  the  form of  regulations regions and  regional  head regulations. Based on the principle of bevogheid zonder verantwoordlijkheid, each permit issuer can be held accountable for the permit issued or rejected, so that the public or applicant can submit legal protection efforts through the judicial institution (State Administrative Court). Legal remedies carried out by permit applicants or the public are also a form of legal protection for permit issuers in measuring the validity of issuing decisions.


2005 ◽  
pp. 220-224
Author(s):  
Vitaliy I. Docush ◽  
Ya. Poznyak

If we analyze our legislation in detail, we can see that there are so-called “legal scissors”. On the one hand, the law guarantees freedom by equalizing the rights of all citizens of the state (Article 24 of the Constitution), and on the other - leaves believers outside the legal field (Article 35 of the Constitution and Article 6 of the Law of Ukraine "On Freedom of Conscience and Religious organizations ") declaring separation from the church. It should be noted that even the Law on Education does not guarantee the right to receive alternative (not secular) education for children of believers, regardless of their affiliation with a religious organization, in educational institutions. It should also be noted that even in the years of Ukraine's independence, the issue of granting theological education a proper status that would equate it to secular rights has not yet been resolved. Again, the principle is the separation of the school and the church. Here are some questions.


Author(s):  
Ganna Lozovska ◽  
◽  
Rafaela Znachek ◽  

Development successful marketing strategy it becomes frequent one of the main calls for business. As digital marketing promptly develops, competitive fight is won by the one who the first can adapt to changeable tendencies and tastes of consumers. Digital-marketing not only is designation of strategy of advance with use of digital devices, but also a synonym of modern marketing tools. Business not only that consumers spend much time today on the Internet and is used for access to the network by the mobile devices. In the overloaded information space, it is very difficult to receive attention of consumers. It leads to that people are ready to perceive offers of the companies only if they correspond to their interests and inquiries. Today the advertising offer should appear before eyes of the client in due time and in the right place - during the moment when it is in search of the decision and is most interested to consider offers arriving to it. In this case, the company has a chance to receive desirable reaction in reply. Digital-marketing also allows to reduce considerably costs of advance of a product and at the same time to become closer to the consumer. Occurring changes in consumer preferences and way of life, and also that the consumer expects the personalized approach from producers of the goods and services, do use of modern instruments of digital-marketing by a necessary condition of a survival of the enterprises.


1876 ◽  
Vol 24 (164-170) ◽  
pp. 70-102

Gentlemen, The year that has elapsed since our last Anniversary has been a memorable one under both pleasurable and painful aspects: on the one hand we have lost by death a greater number of and more illustrious Pellows than during any year within our recollection; on the other, our sphere of activity has been enlarged in various directions, so that, if it has been the saddest, it has been also the most busy year known to any of us. Our losses, numbering no less than thirty-two, include two most eminent geologists, Sir Charles Lyell and Sir William Logan; two physicists in the foremost rank, Sir Charles Wheatstone and the Rev. Prof. Willis ; the most learned pharmacist of his day, Mr. D. Hanbury; a zoologist of great repute and long career of astonishing activity, Dr. J. E. Gray; together with three men of great eminence in letters, and one for public services, The Right Honourable Sir Edward Ryan, The Yery Reverend Dean Hook, Sir John Gardner Wilkinson, and Admiral Sherard Osborn. On the foreign list I have to record the names of two great astronomers in Priedrich W. A. Argelander, of Bonn, and Heinrich Schwabe, of Dessau, and a distinguished geologist,f Jean Baptiste J. D’Omalius d’Halloy, of Brussels.


2021 ◽  
Vol 7 (1) ◽  
pp. 185-194
Author(s):  
Ewa Pierzchała

Commentary on the resolution of the Provincial Administrative Court in Poznań of 3rd July 2020, III SA/Po 261/20. Subsidy The thesis of the resolution issued by the Provincial Administrative Court in Poznań is correct, although incomplete. Against the background of the issues contained in this thesis, a problem emerged related to the financing of an immovable monument located in another commune, owned by a local government unit other than the one in which the monument is located. In such a case, the commune, despite the fact that the monument is not on its territory, is responsible for financing renovation and conservation works to the monument as part of owner care. Additionally, it has the right to receive a subsidy pursuant to Art. 81 of the Act on the Protection of Monuments and the Guardianship of Monuments from the commune that has registered this monument in its records. It should therefore be emphasized that financing the protection and care of immovable monuments has two criteria. The first is the location of the immovable monument, and the second is the legal title to the monument. The first entitles one to receive a subsidy, while the second obliges one to finance these activities from one’s own funds. A commune that is the owner of an immovable monument on its territory will be deprived of the possibility of subsidizing the monument using the above-mentioned process. In turn, a commune responsible for a monument located in another commune will be able to finance its care from two sources, from subsidies and from its own resources.


2020 ◽  
Vol 8 (2) ◽  
pp. 2-29
Author(s):  
László Buics ◽  
Boglárka Eisingerné Balassa

The purpose of this article is to present a theoretical approach and two analytical methods that have not yet been used in case of complex public services in Hungary, but with their help we can effectively describe and analyse these service processes within the field of administrative public services. First, our goal is to explore the directions of public administration management through an international literature review in order to point out how the role of clients of public services are changing and becoming more and more essential during the plan and execution of public services with special focus on Co-Production and Co-Creation. Second, we would like to present how the methods of Service Blueprinting and Process-Chain Network can be used to map, visualise and analyse intricate public services. We present how the SBP and PCN methods can be used to identify potential problems which can affect the efficiency and effectiveness of a service process. We are using the elaborate process of the Hungarian Guardianship Office’s contact affair procedure as an example, to show preliminary results and to present how important the involvement of clients could be in the process with the right motivation, while also highlighting other inefficiencies of the process which are worth further research.


2019 ◽  
Vol 5 (1) ◽  
pp. 4-15
Author(s):  
José Luís Da Cruz Vilaça

Finding the right balance between achieving the full potential of the digital economy in terms of innovation and economic growth, on the one hand, and protecting the core values of our societies, including fundamental rights and the rule of law, on the other hand, has become a pressing issue for political and judicial authorities. Data generated by electronic communications is an important tool in the fight against organized crime and terrorism, whose effectiveness depends on the use of modern research techniques. However, the pursuance of that general interest objective must be balanced against the need to protect the fundamental rights to privacy and to personal data from the most serious interferences.


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