scholarly journals PENGARUH KEPERCAYAAN DAN KOMITMEN TERHADAP KUALITAS HUBUNGAN DAMPAKNYA PADA KINERJA RANTAI PASOKAN (Studi Kasus Produksi dan Distribusi Dedak pada PD Sederhana)

2017 ◽  
Vol 21 (3) ◽  
pp. 454
Author(s):  
Moh. Mukhsin

The purposes of this study is to determine whether there is influence of Trust and Commitment to Supply Chain Performance with Quality of Relation as an intervening variable,  Production and Distribution case study of Dedak on PD. Sederhana. Variables used in this research are trust and commitment as independent variables, Supply Chain Performance as Dependent variable, and quality of relation as intervening variable. This research used quantitative method by using descriptive research and causal research. Data from the 4 variables were analyzed by using Structural Equation Model (SEM) in Software SmartPLS (Partial Least Square) version 1.0. The number of samples used in this study were 57 respondents.Based on the result of data analysis, it can be concluded that there is positive and significant relation among trust and commitment to the quality of relation, whereas there is positif significant relation among Trust and commitment to supply chain performance. The result of analysis indicate that the quality of relation is able to mediate trust and commitment influence to supply chain performance.

2021 ◽  
Vol 934 (1) ◽  
pp. 012034
Author(s):  
R Hendri ◽  
E Yulinda

Abstract This survey study aims to analyse the role of communication as a mediator of the commitment effect on the marine fish supply chain performance to bangliau (distributors’ fish landing site) in Bagansiapiapi, Riau Province, Indonesia. The unit of analysis for this study was 40 units bangliau, namely a place of collection, distribution, and marketing of fish. Respondents were 40 bangliau owners/managers who were taken by the census method. The data was collected using a closed questionnaire, containing several statements measured by a 5-point Likert scale. The data collected includes communication (language, clarity of message content, communication frequency, decision without pressure, and communicates honesty); commitment (affective, avoiding opportunists, normative, continuous improvement, goal oriented, confidence); and supply chain performance (the smoothness of the goods flow, money flow, and information flow). There were two hypotheses proposed in this study: commitment has a positive and significant effect on the marine fish supply chain performance in bangliau (H1); and commitment mediated by communication has a positive and significant effect on the marine fish supply chain performance in bangliau (H1a). The data were analysed using the Structural Equation Model (SEM) method, using the Smart Partial Least Square (SmartPLS) software version 3.0. The results show that commitment has a significant effect on the marine fish supply chain performance, but the role of communication as a mediator can further increase the commitment effect. The reason is that communication can increase understanding and help equalize perceptions of the marine fish supply chain among the entities involved.


Author(s):  
Jose Roberto Diaz-Reza ◽  
Jorge Luis García-Alcaraz ◽  
José Roberto Mendoza-Fong ◽  
Aidé Aracely Maldonado-Macías ◽  
Cuauhtémoc Sánchez-Ramírez

In this chapter a structural equation model is presented to quantify the effect of four independent variables: Information sharing, Collaboration with suppliers, Employee performance, and Supply chain performance, which are related through six hypotheses and validated with the partial least square technique in the WarpPls 6.0 software. The model is validated with data from 254 surveys obtained in the manufacturing industry in Mexico. Similarly, a sensitivity analysis is reported for each of the proposed hypotheses. The results indicate that the most relevant variable in the supply chain performance is the appropriate employee performance.


2021 ◽  
Vol 934 (1) ◽  
pp. 012044
Author(s):  
E Yulinda ◽  
K Supian ◽  
M Saad

Abstract This research was conducted in August-October 2020 in Rokan Hilir Regency, the largest central of the fishing industry in Riau Province, Indonesia. The research objective to analyse the effect of trust on the fishing industry supply chain performance in the regency. Respondents were set 270 fishing companies based on the Slovin formula. They were taken purposively in four fishing centres, namely Panipahan (Pasir Limau Kapas district), Bagansiapiapi (Bangko), Kubu Babussalam, and Sinaboi. Collecting data using a closed questionnaire, containing a number of statements measured by a 7-point Likert scale. The data collected includes trust (credibility, top management capability, and government support), and supply chain performance (smooth of goods flow, financial flow, and information flow). Data analysed using the Structural Equation Modeling-Partial Least Square (SEM-PLS) method with the help of SmartPLS 3.3 software. The results showed that the trust has a positive and significant effect on the fishing industry performance in Rokan Hilir. This happens because the relationship between fellow entities of fishing industry supply chain occurs based on trust. The relationship between fishing companies (fisherman) and tauke (fish collectors, agents, and exporters) is based on patron-client ties, while the relationship between fellow tauke is based on family/blood ties. Both types of relationships have existed for years.


Author(s):  
Bambang Subagio

The public service quality in The Investment and One Stop Service (TIOSS) Office of Bandung Barat Regency was not optimal. The public participation and discretion were the crucial factors to improve the quality of the public service. Hence, this research examined the influence of the public participation and discretion factors to improve the public service quality in TIOSS Office of Bandung Barat Regency. This research used the mixed method. Quantitative method was reflected through survei technique data collection which then was analyzed through Structural Equation Model and Partial Least Square. While qualitative method was reflected through Focus Group Discussion technique. The results were, first, public participation and the discretion had a positive and significant impact to the public service quality. Second, the public participation variable partially had a greater effect than the discretion variable to improve the quality of the public service. The research suggested that TIOSS Office of Bandung Barat Regency should undertake synergic, comprehensive, and continuous of public participation and discretion practices in order to improve public service quality.


2018 ◽  
Vol 9 (02) ◽  
pp. 20493-20502
Author(s):  
Ni Ketut Trisna Utami ◽  
I Wayan Sujana ◽  
I Nengah Suardhika

This study aims to test and analyze service quality, customer satisfaction, trust and customer loyalty. This research was conducted at PT. Pharos Indonesia Denpasar Branch with research population is outlet that make purchasing, sample used 100 units with purposive sampling method. All data obtained from questionnaires are suitable for use, then analyzed using structural equation model based on variance analysis known as Partial Least Square (PLS). The results showed that the better the quality of service provided to customers, it will have a better impact on improving customer satisfaction, the better the quality of services provided to customers, it will have an impact on increasing trust customers, the more satisfied customers will have an impact on the increase of customer loyalty, the higher the trust the customer will have an impact on increasing customer loyalty, the more satisfied customers will have an impact on increasing trust customers and the better quality of services provided to customers will have an impact on increased customer loyalty. The implication of this research is that service quality can be improved by considering reliability, customer satisfaction can be improved by paying attention to customer satisfaction to the whole product. Trust can be improved by taking into account competence and customer loyalty can be improved by paying attention to make purchases regularly.  


Author(s):  
Filda Rahmiati ◽  

Purpose: This study aims to analyze tourist return intention through destination attribute (attraction, accessibility, and amenities), promotion, and destination image mediated by tourist satisfaction. Research methods: The research method used in this research is a quantitative research. This study used 410 respondents who were domestic tourists who had visited Borobudur Temple using purposive sampling. The Partial Least Square-Structural Equation Model (PLS-SEM) used to test hypotheses. Results and discussions: The results of this study indicate that all hypotheses are accepted, that the attributes of the destination (attraction, accessibility, and amenities), promotion, and destination image significantly influence on tourist return intention mediated by tourist satisfaction. Conclusion: It is necessary to improve the quality of destination attributes at Borobudur Temple, promoting not only international tourists but also domestic tourists. It is also important to provide innovations that are expected to attract domestic tourists to make revisit when there are new things for them to experience


2019 ◽  
Vol 11 (3) ◽  
pp. 888 ◽  
Author(s):  
Alfonso Aranda-Usón ◽  
Pilar Portillo-Tarragona ◽  
Luz Marín-Vinuesa ◽  
Sabina Scarpellini

In recent years, a number of case studies of the circular economy in business have been analysed by academics. However, some areas of research are little explored at the micro level, such as the study of the characteristics of the financial resources applied to investments to introduce circular activities in businesses. Therefore, the main objective of this study is to define the resources applied to circular activities by firms. To describe the influence of financial resources on achieving a more advanced circular economy in business is also an objective of this paper. Using a sample of Spanish companies, we applied a partial least square structural equation model (PLS-SEM) to enhance the knowledge about financial resource management in the framework of the resource-based view. We find that availability of funds, quality of the firm’s own financial resources and public subsidies have a positive effect in stimulating the implementation of circular economy initiatives in businesses.


2018 ◽  
Vol 2 (2) ◽  
pp. 11
Author(s):  
Darul Wiyono

Quality of public service is one of the criteria that can be used as a tool to measure the success of good governance in carrying out its duties. On the contrary, the public satisfaction with the service given by the apparatus has influenced the empowerment policy and the performance of the administrative village itself. It means that the level of community satisfaction has an impact on the empowerment of community groups and neighborhood groups (known as RT/RW) and village apparatus performance in carrying out its duties and functions in West Bandung Regency government. This research aims to determine the influence of: (1) Empowerment of RT/RW apparatus (X1), (2) Village apparatus performance (X2), (3) Satisfaction of public service (X3) on Community service satisfaction (Y). This research categorized as a descriptive research applying the explanatory survey method and structural equation model (SEM) with partial least square (PLS) alternative technique equipped Smart PLS 3.0 software to test the hypothesis. The results suggest that the empowerment of RT/RW apparatus and village apparatus performance is an important factor in the satisfaction of public services. In other words, the satisfaction of public service cannot be separated from the empowerment of RT/RW and village apparatus performances, either partially or wholly.


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