scholarly journals ENCOURAGING BEHAVIORAL INTENTION TO USE MOBILE PAYMENT: AN EXTENSION OF UTAUT2

2020 ◽  
Vol 4 (1) ◽  
pp. 87
Author(s):  
Hanif Adinugroho Widyanto ◽  
Kunthi Afrilinda Kusumawardani ◽  
Amreyzal Septyawanda
Keyword(s):  
Behavioral Intention ◽  
Quantitative Research ◽  
Mobile Payment ◽  
Intention To Use ◽  
Unified Theory ◽  
User Privacy ◽  
Use Of Technology ◽  
Perceived Security ◽  
Indirect Relationship ◽  
Behavioral Intention To Use

Tujuan dari penelitian ini adalah untuk menganalisa faktor-faktor yang mempengaruhi minat menggunakan aplikasi pembayaran bergerak. Secara khusus, peneliti mengembangkan UTAUT2 (Unified Theory of Acceptance and Use of Technology) dengan menambahkan factor Persepsi Keamanan dan Kepercayaan untuk dapat menjelaskan variable endogenous pada penelitian ini dengan lebih baik. Sampel pada penelitian ini dibatasi pada pengguna sebuah brand pembayaran bergerak di daerah Jabodetabek, dengan data yang didapatkan melalui kuesioner online (n=144). Data pada penelitian ini diuji dengan menggunakan metode penelitian kuantitatif dengan menjalankan analisa SEM-PLS. Penelitian ini menemukan bahwa Pengaruh Sosial, Motivasi Keduniawian, dan Kepercayaan mempengaruhi Minat Menggunakan secara signifikan dan langsung, sedangkan Ekspektasi Usaha, Persepsi Keamanan, dan Ekspektasi Kinerja memiliki pengaruh tidak langsung terhadap Minat Menggunakan. Adjusted R2 dari variabel endogenous Minat Menggunakan pada penelitian ini adalah 71.6%. Hasil dari penelitian ini memberikan kontribusi pada diskusi yang sedang berjalan terkait dengan penggunaan pembayaran bergerak sebagai ‘disruptor digital’ di masa mendatang dengan menambahkan dua variabel penting terkait privasi pengguna.  The objective of this research is to analyze the antecedents of Behavioral Intention to use mobile payment platform. Specifically, the researchers expanded on UTAUT2 (Unified Theory of Acceptance and Use of Technology) by incorporating Perceived Security and Trust to better explain the endogenous variable. The sample of this study was limited to the users of mobile payment platforms in the Greater Jakarta area, and the data were collected using online questionnaires (n=144). The data in this study were examined using quantitative research by utilizing the SEM-PLS analysis. This research found that Social Influence, Hedonic Motivation, and Trust directly and significantly affected Behavioral Intention, while Effort Expectancy, Perceived Security, and Performance Expectancy had an indirect relationship with Behavioral Intention. Finally, the adjusted R2 of Behavioral Intention in this study is 71.6%. The results of this study contributed to the ongoing discussion on mobile payment adoption as the next digital disruptor by incorporating two important user privacy constructs.

scholarly journals Application of the unified theory of acceptance and use of technology model to predict dental students’ behavioral intention to use teledentistry

2020 ◽  
Vol 84 (11) ◽  
pp. 1262-1269
Author(s):  
Jafar H. Alabdullah ◽  
Bonnie L. Van Lunen ◽  
Denise M. Claiborne ◽  
Susan J. Daniel ◽  
Cherng‐Jyh Yen ◽  
...  
Keyword(s):  
Behavioral Intention ◽  
Dental Students ◽  
Intention To Use ◽  
Unified Theory ◽  
Use Of Technology ◽  
Behavioral Intention To Use

scholarly journals Determinants of the behavioral intention to use a mobile nursing application by nurses in China

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Minghao Pan ◽  
Wei Gao
Keyword(s):  
Behavioral Intention ◽  
Structural Equation ◽  
Explanatory Power ◽  
Intention To Use ◽  
Unified Theory ◽  
Cross Sectional Survey ◽  
Related Factors ◽  
Cross Sectional ◽  
Use Of Technology ◽  
Behavioral Intention To Use

Abstract Background Although a mobile nursing application has began to adopt in nursing, few studies have focused on nurses’ behavioral intention of it. The objective of this study is to gain insight into the behavioral intention of nurses, i.e. chinese nurses of the future, to use a mobile nursing application. This study adopted an extension of the Unified Theory of Acceptance and Use of Technology to examine Chinese nurses’ acceptance of a mobile nursing application. Methods A total of 1207 nurses participated in the cross-sectional survey. The majority of nurses were female (96.2%). The mean age of the participants was 34.18 (SD 7.39). The hypothesized relationships were tested using AMOS structural equation model. Results All constructs exhibited an acceptable level of reliability and validity with Cα and CR > 0.7 and AVE > 0.5. An extension of the Unified Theory of Acceptance and Use of Technology Model had good explanatory power for nurses’ behavioral intention of a mobile nursing application. Although effort expectancy and perceived risks had a surprisingly insignificant effect on nurses’ behavioral intention to use a mobile nursing application, performance expectancy, social influence, facilitating conditions, self-efficacy, and perceived incentives demonstrated significant influence with β = .259, p < .001, β = .296, p < .001, β = .063, p = .037, β = .344, p < .001, β = .091, p = .001, respectively. Conclusion With 70.2% of the variance in behavioral intention to use a mobile nursing app explained by this model, it could be helpful for potential adopters, and further investigation should test the actual usage behavior for a mobile nursing app and investigate the related factors.

scholarly journals THE ANALYSIS ON FACTORS INFLUENCING THE USE OF MOBILE PAYMENT SYSTEM AMONG GENERATION Z IN BEKASI CITY

2021 ◽  
Vol 3 (9) ◽  
pp. 334-348
Author(s):  
Zxavian Zebadia Simorangkir ◽  
Kurnia Fajar Afgani
Keyword(s):  
Social Influence ◽  
Behavioral Intention ◽  
Online Survey ◽  
Mobile Payment ◽  
Intention To Use ◽  
Mobile Payments ◽  
Generation Z ◽  
Perceived Security ◽  
Behavioral Intention To Use ◽  
The Impact

The topic of the factors that influence the usage of Mobile Payments is not to be overlooked, given the rise in the use of Mobile Payments in recent years. The goal of this study is to identify the factors that have a major impact on users' use of mobile payment instruments. The study was carried out with the help of an online survey questionnaire, which was distributed to 414 people. The impact of performance expectancy, effort expectancy, social influence, trust, and perceived security on the behavioral intention of mobile payment usage was investigated in this study. This study used a quantitative approach, with Generation Z as the unit of analysis, and the respondents from Bekasi as the target population. Two of the criteria have a significant relationship with the behavioral intention to use the mobile payment instrument, according to the research. Based on the result of this study, it can be seen that perceived security has the most influence on the behavioral intention to use mobile payment, followed by social influence.

scholarly journals The Behavioral Intention of Citizen of Nigeria on E-Government Service by Utilization of The Unified Theory of Acceptance and Use of Technology (UTAUT)

2016 ◽  
Vol 8 (4-2) ◽  
Author(s):  
Jibril Sahban Ibrahim ◽  
Che Azlan Taib ◽  
Arfan Shahzad
Keyword(s):  
Behavioral Intention ◽  
Electronic Government ◽  
Intention To Use ◽  
Main Role ◽  
Unified Theory ◽  
Government Service ◽  
Use Of Technology ◽  
Unified View ◽  
The Government ◽  
Behavioral Intention To Use

The government around the world is now using the electronic government as the modern way of providing service for their citizen. Hence, a number of studies have been investigated and explored the importance of information technology to transform delivery service by the government to their citizen, However, e-government implementation in Nigeria still lacking due to some reasons, such as inadequate of infrastructure and the participation of the citizen to use the e-government service. This is call for change and further study is needed to investigate the behavioral intention of a citizen to use e-government service in Nigeria. Furthermore, the Unified Theory of acceptance and Use of Technology (UTAUT) model is used in this paper as its best model to explore the behavioral intention and usage, and it is combined with eight theories and models of technology adoption or acceptance toward a unified view. Thus the current paper is conceptualized that citizens' behavioral intention to use e-government is expected to be influenced by the citizen. This paper contributes in two folds; practically and theoretically. Citizen is the main role of using e-government service, thus require attention. The social influence, facilitating condition, performance expectancy and Effort expectancy are expected to influence the behavioral intention to use the e-government service. Therefore, the findings will help the government to formulate policies that consider the citizen's intention to use e-government service. The conceptual paper compares only on the fundamental concepts and findings, thus calls for an empirical validation of the proposed framework.

scholarly journals The Contributing Factors to Nurses’ Behavioral Intention to Use Hospital Information Technologies in Ghana

2020 ◽  
Vol 6 ◽  
pp. 237796082092202
Author(s):  
Zhou Lulin ◽  
Joseph Owusu-Marfo ◽  
Henry Asante Antwi ◽  
Xinglong Xu
Keyword(s):  
Developing Countries ◽  
Technology Acceptance ◽  
Behavioral Intention ◽  
Information Technologies ◽  
Success Probability ◽  
Equation Modeling ◽  
Intention To Use ◽  
Unified Theory ◽  
Use Of Technology ◽  
Behavioral Intention To Use

Background Medical care facilities in both developed and developing countries around the world continue to invest in hospital information technologies (HITs). Nevertheless, it has been discovered that user acceptance of these technologies is one of the imperative issues during their implementation and management in developing countries such as Ghana. Purpose Notably, the technology acceptance assessment of nurses is a timely one since they play a very important role in the medical sector. Based on the model of “Unified Theory of Acceptance and Use of Technology,” this study explored the factors that affect Ghanaian nurses’ acceptance of HIT. Design/Method/Approach: A descriptive nonexperimental research design was employed in this study to recruit 660 nurses (404 females and 256 males) from 3 teaching and 2 regional hospitals in Ghana. A standardized electronic platform questionnaire (based on the Unified Theory of Acceptance and Use of Technology model) was designed on smartphones and was self-administered, while the data collected were analyzed via the SmartPLS Structural Equation Modeling path analysis. The “Social Influence” ( t  = 3.656, p < .001), “Attitude towards the Use of Technology” ( t = 5.861, p < .001), and “Facilitating Conditions” ( t = 2.616, p < .001) were the main predictors of the nurses’ behavioral intention to use HIT. The effects of the aforementioned constructs explained 60.7% ( R2 = 0.607) of the variance in the nurses’ intentions to use the HIT systems. Conclusions Precisely, HIT systems are essential in the quality and the enhancement of nursing services provision and in the effectiveness of the performance of nursing staff. This study, therefore, offers a piece of empirical evidence for hospital administrators in developing countries especially Ghana, to assess the success probability of new HITs before and after their implementation.

scholarly journals A Systematic Review of E-wallet Usage Intention: Integrating UTAUT2 with Perceived Security

2021 ◽  
Vol 16 (1) ◽  
pp. 124-133
Author(s):  
Jasmine Vivienne Andrew ◽  
Sylvia @ Nabila Azwa Ambad ◽  
Nur Syahidah Wong Abdullah ◽  
Sakka Nordin ◽  
Karen Esther Tan
Keyword(s):  
Behavioral Intention ◽  
Financial Services ◽  
Service Providers ◽  
Rapid Development ◽  
The Body ◽  
Mobile Payment ◽  
Intention To Use ◽  
Security Issues ◽  
Perceived Security ◽  
Behavioral Intention To Use

The growth of cashless payment has grown exponentially, including that of e-wallet, in line with the government's plan to build a cashless society. The e-wallet phenomenon is fast becoming an important component for financial inclusion in emerging economies as studies found that the use of digital financial services like mobile money and other fintech applications could provide many potential development benefits. Countries like China have experienced the highest growth in cashless payments over the last five years and is said to be the most educated on mobile payment services. Despite the rapid development of this technology, organizations and consumers are still concerned about rising security issues. As the e-wallets markets are further expected to increase exponentially in Malaysia, it is crucial to study the consumers' behavioral intention to use e-wallets for the benefits of e-wallets service providers and users in Malaysia. Correspondingly, this paper presents a review of the literature aimed at advancing the body of knowledge by proposing a conceptual model on consumers' behavioral intention to use e-wallet (mobile payment) using UTAUT2 as a baseline model. This paper is built upon a systematic literature review method. This paper provides practical implications that would assist e-wallet service providers when devising appropriate strategies in planning and increasing consumers' intention to use the e-wallet.

scholarly journals How Does the Pandemic Facilitate Mobile Payment? An Investigation on Users’ Perspective under the COVID-19 Pandemic

2021 ◽  
Vol 18 (3) ◽  
pp. 1016
Author(s):  
Yuyang Zhao ◽  
Fernando Bacao
Keyword(s):  
Social Economy ◽  
Emergency Situation ◽  
Mobile Payment ◽  
Unified Theory ◽  
Perceived Benefits ◽  
Factors Affecting ◽  
Use Of Technology ◽  
The Social ◽  
Perceived Security ◽  
Contact Free

Owing to the convenience, reliability and contact-free feature of Mobile payment (M-payment), it has been diffusely adopted in China during the COVID-19 pandemic to reduce the direct and indirect contacts in transactions, allowing social distancing to be maintained and facilitating stabilization of the social economy. This paper aims to comprehensively investigate the technological and mental factors affecting users’ adoption intentions of M-payment under the COVID-19 pandemic, to expand the domain of technology adoption under the emergency situation. This study integrated Unified Theory of Acceptance and Use of Technology (UTAUT) with perceived benefits from Mental Accounting Theory (MAT), and two additional variables (perceived security and trust) to investigate 739 smartphone users’ adoption intentions of M-payment during the COVID-19 pandemic in China. The empirical results showed that users’ technological and mental perceptions conjointly influence their adoption intentions of M-payment during the COVID-19 pandemic, wherein perceived benefits are significantly determined by social influence and trust, corresponding with the situation of pandemic. This study initially integrated UTAUT with MAT to develop the theoretical framework for investigating users’ adoption intentions. Meanwhile, this study originally investigated the antecedents of M-payment adoption under the pandemic situation and indicated that users’ perceptions will be positively influenced when technology’s specific characteristics can benefit a particular situation.

scholarly journals The Roles of Self-Efficacy and Domain Knowledge on Users Behavioral Intention to use Online Distance Learning

2021 ◽  
Vol 8 (2) ◽  
pp. 63-67
Author(s):  
Mohamad Rahimi Mohamad Rosman ◽  
Izzatil Husna Arshad ◽  
Mohamad Sayuti Md Saleh ◽  
Nurulannisa Abdullah ◽  
Faizal Haini Fadzil ◽  
...  
Keyword(s):  
Distance Learning ◽  
Behavioral Intention ◽  
Self Efficacy ◽  
Domain Knowledge ◽  
Quantitative Research ◽  
Descriptive Analysis ◽  
Intention To Use ◽  
Online Distance Learning ◽  
Online Distance ◽  
Behavioral Intention To Use

Novel Coronavirus 2019 (COVID-19) has shifted the educational landscape for the past year. Face-to-face interaction has become a distant memory. It signals the emergence of digital landscape with the dependency on online distance learning (ODL) application such as Google Meet, WebEx, Zoom, and Microsoft Team. The dependencies on this software raise the issue of the willingness and user behavioral intention to use such application. Therefore, this study investigated the roles of self-efficacy and domain knowledge on the user behavioral intention to use ODL. A quantitative research methodology was adopted; instrument was adopted from previous study before following rigorous testing, pretest, pilot study, and actual data collection. The findings were then analyze based on relationship or inferentil and descriptive analysis.

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