scholarly journals Reality of applying administrative Reengineering in Imam Mohamed Bin Saud Islamic university from the point of view the academic department heads: واقع تطبيق الهندرة الإدارية بجامعة الإمام محمد بن سعود الإسلامية من وجهة نظر رؤساء الأقسام الأكاديمية

2019 ◽  
Vol 3 (27) ◽  
Author(s):  
Ashwag Ali Alhathloul
Keyword(s):  
Academic Department ◽  
Point Of View ◽  
Three Dimensions ◽  
Quality Of Services ◽  
Department Heads ◽  
Performance Incentives ◽  
Resources Management ◽  
Study Population ◽  
The University

    This study aimed to explore the reality of applying administrative reengineering in Imam Mohamed Bin Saud Islamic University from academic department heads point of view. To achieve this goal, a sample of departments’ heads and agents consisting of 61 individuals. A Reengineering questionnaire, prepared by the researcher was applied. The questionnaire has three dimensions which are: electronic jobs, financial resources management and professional development of departments’ heads. The researcher used the descriptive analytic approach. Conclusions of the study were as follow: The study population agreed on the availability of technological tools , the quality of services applying the performance incentives , simplifying work procedures, applying problem solving and decision making. The rate of agreement on these dimensions was (4.006)The study population agrees strongly on applying working with others and through them in Imam Mohamed Ibn Saud University. The rate of agreement on the dimensions (3072). The study sample moderately agrees that there are difficulties in applying Reengineering Management at the University of Imam Muhammad bin Saud Islamic University. Their approval rates (3037).    

Evaluation of the Academic Setting in Spain 1This study was financed by the University of Oviedo.

1995 ◽  
Vol 11 (2) ◽  
pp. 133-137 ◽  
Author(s):  
Juan Fernández ◽  
Miguel A. Mateo ◽  
José Muñiz
Keyword(s):  
Higher Education ◽  
Decision Making ◽  
Social Climate ◽  
Three Dimensions ◽  
Academic Setting ◽  
Teaching And Research ◽  
Evaluation Questionnaire ◽  
University Teachers ◽  
The University

The conditions are investigated in which Spanish university teachers carry out their teaching and research functions. 655 teachers from the University of Oviedo took part in this study by completing the Academic Setting Evaluation Questionnaire (ASEQ). Of the three dimensions assessed in the ASEQ, Satisfaction received the lowest ratings, Social Climate was rated higher, and Relations with students was rated the highest. These results are similar to those found in two studies carried out in the academic years 1986/87 and 1989/90. Their relevance for higher education is twofold because these data can be used as a complement of those obtained by means of students' opinions, and the crossing of both types of data can facilitate decision making in order to improve the quality of the work (teaching and research) of the university institutions.

A Futures Study on the Quality Of Life from the Point Of View of Iranian Youth

2017 ◽  
Vol 14 (2) ◽  
pp. 1
Author(s):  
Sina Saeedy ◽  
Mojtaba Amiri ◽  
Mohammad Mahdi Zolfagharzadeh ◽  
Mohammad Rahim Eyvazi
Keyword(s):  
Quality Of Life ◽  
Life Satisfaction ◽  
Mixed Model ◽  
Satisfaction With Life ◽  
Point Of View ◽  
Human Society ◽  
Futures Studies ◽  
The Social ◽  
The University

Quality of life and satisfaction with life as tightly interconnected concepts have become of much importance in the urbanism era. No doubt, it is one of the most important goals of every human society to enhance a citizen’s quality of life and to increase their satisfaction with life. However, there are many signs which demonstrate the low level of life satisfaction of Iranian citizens especially among the youth. Thus, considering the temporal concept of life satisfaction, this research aims to make a futures study in this field. Therefore, using a mixed model and employing research methods from futures studies, life satisfaction among the students of the University of Tehran were measured and their views on this subject investigated. Both quantitative and qualitative data were analysed together in order to test the hypotheses and to address the research questions on the youth discontentment with quality of life. Findings showed that the level of life satisfaction among students is relatively low and their image of the future is not positive and not optimistic. These views were elicited and discussed in the social, economic, political, environmental and technological perspectives. Keywords:  futures studies, quality of life, satisfaction with life, youth

Technical services and user service improvement

2006 ◽  
Vol 27 (6/7) ◽  
pp. 505-514 ◽  
Author(s):  
Jie Huang ◽  
Katherine Wong
Keyword(s):  
Point Of View ◽  
Service Improvement ◽  
Key Factors ◽  
Content Type ◽  
University Of Oklahoma ◽  
Online Catalog ◽  
Efficient Processing ◽  
The University ◽  
Technical Services

PurposeFrom the cataloging librarians' point of view, this paper aims to present how technical services, especially the cataloging department, can play important roles in the improvement of user services.Design/methodology/approachThe paper examines the practices of the University of Oklahoma Libraries.FindingsThe paper identifies several aspects in which technical services can enhance the quality of user services, especially in the cataloging department. A library's online catalog becomes the first point of access to the library's information resources. Its quality can be improved and enriched in many ways to raise users’ satisfaction. Aside from the improvement in technical aspects, efforts should also be made to promote collaboration between technical and public services so as to ensure efficient processing of materials and to meet the needs of library users.Originality/valueThe value of the paper is in showing that the quality of an online catalog and the cooperation between public and technical services are two of the key factors in achieving high quality of user services.

scholarly journals Conceptual analysis of the notion of quality of services

2009 ◽  
Vol 50 ◽  
Author(s):  
Jérémy Besson ◽  
Albertas Čaplinskas
Keyword(s):  
Quality Of Service ◽  
Conceptual Analysis ◽  
Object Oriented ◽  
Point Of View ◽  
Quality Of Services ◽  
Software Systems ◽  
Service Oriented

In the last decade the component technologies have evolved from object-oriented to serviceoriented ones. Services are seen as utilities based on a pay-for-use model. This model requires providing and guaranteeinga certain Quality of Service (QoS). However, QoS and even a service itself can be defined and understood in many different ways. It is by far not obvious which of these approaches and in what extent they should be used when developing service-oriented software systems. This paper analyzes the notion of QoS namely from this point of view.

scholarly journals Quality of Academic Advising and Student Support Services from the Perspective of Preparatory Year Students at the University of Najran

2021 ◽  
Vol 13 (46) ◽  
pp. 105-128
Author(s):  
Muhammad Abdo Muhammad Salim ◽  
Muhammad Omar Al-Sayed Amin ◽  
Mona Abbas Salman Abu Marra
Keyword(s):  
Academic Advising ◽  
Support Services ◽  
Student Support Services ◽  
Student Support ◽  
Quality Of Services ◽  
Struggling Students ◽  
Preparatory Year ◽  
Advising Services ◽  
The University

This research aimed to measure the level of quality of academic advising and student support services from the perspective of students of Preparatory Year at the University of Najran. To achieve this, the descriptive analytical method was followed by administering a questionnaire consisting of (37 items) which were distributed over four dimensions (the academic advisor – the quality of the academic support for outstanding and struggling students – the quality of supporting talented and creative students – the quality of complaints and suggestions services). The sample consisted of (300) students selected from among the preparatory year at the University of Najran. The results indicated that the level of quality of academic advising services and student support services was (medium level) with a mean of (2.24). There were statistically significant differences at (α = 0.05) in the level of quality of academic services and student support services according to the level (first-second) in favor of the second level. There were also differences in the level of academic advising and student support services according to student status at (α = 0.05) in favor of struggling students. Results also indicated that there were no statistically significant differences in the students' assessment of the quality of services due to the gender variable. The study concluded that academic advising services need more efforts to improve the quality of services, especially in providing the necessary support to students, as well as the services for gifted and creative students, complaints and suggestions services. The study recommended the need to adopt clear mechanisms for academic advising and student support through which these services can be provided to all student categories and to evaluate the quality of these services. Keywords: academic advising, preparatory year, quality, Najran University.

Educational work at the university as an element of the quality management system

2021 ◽  
pp. 3-12
Author(s):  
Ya.A. Vavilin ◽  
◽  
V.A. Soldatov ◽  
I.G. Mankevich ◽  
N.YU. Chistokletov ◽  
...  
Keyword(s):  
System Analysis ◽  
Quality Management System ◽  
Educational Process ◽  
Point Of View ◽  
Educational Work ◽  
Intercultural Interaction ◽  
The Russian Federation ◽  
The University ◽  
Formation Of Groups

The article deals with an important component of the learning process - educational work, in terms of the formation of a moral and patriotic portrait of a graduate, as well as the formation of groups of universal competencies related to intercultural interaction and civic position. The task of improving upbringing work at the university received particular urgency in connection with the implementation of the strategy for the development of education in the Russian Federation. The authors attempt to evaluate and analyze educational work from the point of view of the process approach and system analysis. A hierarchical model of educational work is proposed and the components of the process are highlighted, and a system of indicators for assessing the quality of educational work is developed. The proposed approach can be applied in the formation and evaluation of the strategy for the development of the educational process in higher education and the development of work programs for educational work, as an obligatory element of the main professional educational program.

scholarly journals Service Quality Satisfaction: Perceptions of Ghanaian Higher Education Students Learning at a Distance

2021 ◽  
Author(s):  
samuel amponsah ◽  
Boadi Agyekum
Keyword(s):  
Service Quality ◽  
Service Providers ◽  
Qualitative Interviews ◽  
Structured Interview ◽  
Three Dimensions ◽  
Service Reliability ◽  
Five Dimensions ◽  
The University ◽  
University Of Ghana

Assessing students’ satisfaction of service quality is vital to educational service providers. This qualitative study hence employed the SERVQUAL Theory to explore the perspectives of 30 distance learning students on the quality of services provided at the University of Ghana Learning Centres. The participants were purposively selected and engaged in in-depth qualitative interviews through a semi-structured interview guide. Our findings revealed varied satisfaction levels with the five dimensions of quality of service: reliability, assurance, responsiveness, tangibility, and empathy. The findings revealed that students’ perceptions of the tangibility and empathy dimensions were negative. We thus advocate leveraging the three dimensions perceived to be satisfying among students while ensuring improvements in the two other dimensions that elicited no satisfaction. Consequently, we offer recommendations framed by UNESCO that may be of interest to providers and managers of distance education programmes in similar learning centres.

scholarly journals The reality of knowledge management and obstacles to its implementation and ways to develop it as seen by academics at the universities of Hebron and Alquds Open in Hebron

2020 ◽  
pp. 116-152
Author(s):  
سمير الجمل
Keyword(s):  
Knowledge Management ◽  
Statistical Significance ◽  
Point Of View ◽  
Academic Education ◽  
University Policies ◽  
Management Application ◽  
Study Population ◽  
Administrative Procedures ◽  
Descriptive Approach ◽  
The University

The study aimed to identify the reality of knowledge management and obstacles to its implementation and ways to develop it as seen by academics at the universities of Hebron and Alquds Open in Hebron. The study followed the analytical descriptive approach. The study population is composed of academics working at the universities of Hebron and Alquds Open in Hebron Governorate. To collect the data, a questionnaire was used consisting of (60) paragraphs. The sample size was (62) academic. The results indicate that the reality of knowledge management and its obstacles to development was generally high. The results also showed that the level of awareness of the concept of knowledge management was high. , And that knowledge recognition is a feature of modern management. The results also show that the most prominent constraints to knowledge management application are excessive centralization and complex administrative procedures. The results confirmed ways to develop knowledge management application. The results of the study showed that there are significant differences in the reality of knowledge management and the obstacles to its implementation and ways of activating it from the point of view of academics in the universities of Hebron and Alquds Open in Hebron Governorate due to variables :(gender, scientific qualification, years of service, age, university). While there were differences of statistical significance according to variable academic education. In light of the results, the study made a number of recommendations. The most important of these are the following:( The university should promote knowledge management applications through scientific activities and issue journals and publications to disseminate knowledge. The university policies should include supporting scientific research and researchers.

scholarly journals Quality of life and its Relationship to Studying Motivation among Koya University Students

2021 ◽  
Vol 8 (3) ◽  
pp. 306-334
Author(s):  
Paiz Khalid Sabir ◽  
Khalid Ismail Mustafa
Keyword(s):  
Quality Of Life ◽  
University Students ◽  
Female Students ◽  
Acceptable Level ◽  
Three Dimensions ◽  
Two Measures ◽  
The University ◽  
The Relationship ◽  
Descriptive Method

The purpose of this study is to find out the level of the quality of life according to its dimensions, and constructing the measurement of the studying motivation, to display the levels of studying motivation from the part of the university students. The paper tries to find the relationship between quality of life and studying motivation and figure out the presupposition of studying motivation through the quality of life. The relevant descriptive method was adopted in the study. The population of the study is made up of (3466) students. The sample of the study for the first setting was of (465) students, the second setting was of (550) male and female students, they are selected in a random clustered way.  For collecting information, the researchers used two measures: the quality of life is taken and the measures of studying motivation is constructed, the results turned out that the quality of life of students is at an acceptable level. For constructing the measures of studying motivation, the analysis of principles of used dimensions, divided the measurement into three dimensions, it turned out that the studying motivation is at an acceptable level. There are statistical positive evidences for the relation between quality of life and studying motivation. It turned out that quality of life presupposes a remarkable self-dimension in studying motivation. Finally, the researcher in the light of the results, offered some recommendations and suggestions.

scholarly journals Energy Optimization Approach in a Relay-assisted D2D Communication

2021 ◽  
Author(s):  
Anouar BEN ABDENNOUR ◽  
Mohamed Ouwais Kabaou ◽  
Belgacem Chibani Rhaimi ◽  
Amel Ben Ali
Keyword(s):  
Energy Consumption ◽  
Energy Optimization ◽  
D2d Communication ◽  
Quality Of Services ◽  
Optimization Approach ◽  
Resources Management ◽  
Radio Resources

Abstract In this paper, we are interested in the problem of radio resources management in order to optimize energy consumption in a D2D communication. This aims being able to meet the needs of all users and therefore the establishment a Quality of Services (QoS). We will propose an approach whose objective is to manage not only overcoming interference situations in order to guarantee QoS but also optimizing the energy consumption of various devices in the D2D communication.

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