scholarly journals PERFORMA PENCAHAYAAN DAN PENGHAWAAN SERTA PERSEPSI PENGGUNA BANGUNAN PASAR DI KOTA PONTIANAK

2017 ◽  
Vol 4 (2) ◽  
pp. 125
Author(s):  
Lestari Lestari ◽  
Muhammad Ridha Alhamdani ◽  
Hamdil Khaliesh
Keyword(s):  
Air Temperature ◽  
User Satisfaction ◽  
Building Performance ◽  
User Perception ◽  
Performance Levels ◽  
User Perceptions ◽  
Traditional Markets ◽  
Level Of Satisfaction ◽  
Traditional Market

Permasalahan yang ada pada pasar-pasar tradisional termasuk yang terjadi pada pasar Kemuning dan Dahlia Kota Pontianak dapat menggambarkan kualitas performansi bangunan. Pencahayaan, sirkulasi udara, dan temperatur dalam ruang pada bangunan merupakan aspek-aspek yang dapat mempengaruhi kenyamanan aktivitas pengguna. Tulisan ini memaparkan mengenai hasil penelitian khususnya mengenai tingkat pencahayaan, keadaan udara, dan temperatur dalam ruang pada dua pasar tradisional di Kota Pontianak tersebut. Performansi kedua pasar tersebut diukur untuk dibandingkan dengan standar untuk aktivitas yang sesuai. Selain itu dikumpulkan pula pendapat dari para pengguna tentang kepuasan terhadap aspek pencahayaan, keadaan udara, dan temperatur dalam ruang di kedua pasar tersebut. Data-data yang dikumpulkan melalui 2 cara yaitu observasi dan kuesioner. Observasi dilakukan dengan pengukuran pada bangunan. Kuesioner disebarkan kepada 195 responden khususnya penjual dan pembeli pasar untuk melihat tingkat kepuasan berdasarkan persepsi pengguna. Hasil analisis diperoleh bahwa tingkat performansi pencahayaan, keadaan udara, dan temperatur dalam ruang pada kedua bangunan pasar tersebut termasuk rendah, begitu pula kepuasan pengguna terhadap kedua aspek tersebutKata-kata Kunci: pasar tradisional, performasi bangunan, pencahayaan, penghawaan. THE PERFORMANCE OF LIGHTING, VENTILATION, AND USER PERCEPTION ON MARKET BUILDING IN PONTIANAK CITY Problems that exist on traditional markets including those that occur in the Kemuning and Dahlia market, Pontianak City can represent  the quality of building performance. Lighting, ventilating and air temperature in buildings are aspects that can affect the comfort of occupants. This paper describes the results of research especially regarding the level of lighting, ventilating and air temperature in two traditional markets at Pontianak City. The performance of both markets is compared to the standard for the appropriate activity. The user satisfaction is also identified. The data collected through 2 ways that are observation and questionnaire. Observations were made with measurements of buildings. Questionnaires were distributed among 195 respondents, especially sellers and market buyers to see the level of satisfaction based on user perceptions. The analysis indicates performance levels of both market buildings are low, as are user satisfaction with those aspects.Keywords: traditional market, building performance, lighting, ventilating, temperatureREFERENCESKaryono, Tri Harso. (2001). Penelitian Kenyamanan Termis di Jakarta sebagai Acuan Suhu Nyaman Manusia Indonesia. Dimensi Teknik  Arsitektur Vol. 29, No. 1. Jurusan Teknik Arsitektur, Fakultas Teknik Sipil dan Perencanaan - Universitas Kristen Petra. SurabayaKeputusan Menteri Kesehatan Republik Indonesia Nomor 1405/Menkes/Sk/Xi/2002 tentang Persyaratan Kesehatan Lingkungan Kerja  Perkantoran dan IndustriKeputusan Menteri Kesehatan Republik Indonesia Nomor: 519/Menkes/SK/VI/2008 tentang Pedoman Penyelenggaraan Pasar SehatKeputusan Menteri Perdagangan Republik Indonesia Nomor 70/M-DAG/PER/12/2013 tentang Pedoman Penataan dan Pembinaan Pasar Tradisional, Pusat Perbelanjaan dan Toko ModernKeputusan Menteri Perindustrian dan Perdagangan Nomor 23/MPP/KEP/1/1998 tentang Lembaga-Lembaga Usaha PerdaganganPeraturan  Menteri Pekerjaan Umum Nomor : 29/PRT/M/2006 Tentang Pedoman Persyaratan Teknis Bangunan GedungStandar Nasional Indonesia (SNI) 03-6390-2000 tentang Konservasi Energi Sistem Tata Udara pada Bangunan GedungStandar Nasional Indonesia (SNI) 8152 – 2015 Tentang Pasar RakyatSukriswanto, Ucang. (2012). Analisis Kelayakan Revitalisasi Pasar Umum Gubug Kabupaten Grobogan. Tesis tidak diterbitkan, Program Studi magister Teknik Sipil, Universitas Diponegoro Semarang.Undang-Undang Republik Indonesia Nomor 7 tahun 2014 tentang Perdagangan

scholarly journals The Influence of Parking Careers and Parking Facilities on User Satisfaction of Car Parking on Ngurah Rai Street Gianyar City

2021 ◽  
Vol 21 (3) ◽  
pp. 212-217
Author(s):  
Ida Bagus Wirahaji ◽  
◽  
I Ketut Sutapa ◽  
Keyword(s):  
User Satisfaction ◽  
Survey Methods ◽  
Significant Positive Effect ◽  
User Perception ◽  
Traditional Markets ◽  
Car Park ◽  
Value Determination ◽  
Parking Facilities ◽  
Positive Effect

Driver satisfaction in making a trip is influenced by the quality of parking services. The purpose of this study was to analyze the effect of parking attendants and parking facilities on the satisfaction of car park users on Jalan Ngurah Rai, in Gianyar City, which is currently working on revitalizing traditional markets with modern concepts. Research using survey methods, distributing questionnaires to obtain 100 sheets of parking service user perception data. The results of the analysis show that the regression equation obtained is Y = 2.354 + 0.281 X1 + 0.672 X2. The parking attendant and parking facilities variables both partially and simultaneously have a significant positive effect on the user satisfaction variable. Value of Sig. variable parking attendant and parking facilities respectively 0.000 < 0.05. The value of tcount for parking attendants and parking facilities are 9,500 and 20.921, respectively > ttable = 1.9872. Fcount = 312.296 > 0.025324. The ability of the parking attendant and parking facilities variable in influencing the user satisfaction variable is quite large, as indicated by the coefficient value. determination (R2) of 86.3%.

Persepsi Kreditur dan PPAT Terhadap Kualitas Layanan Hak Tanggungan Terintegrasi Secara Elektronik

Tunas Agraria ◽  
2020 ◽  
Vol 3 (3) ◽  
Author(s):  
I Made Dwi Gunarta ◽  
Akur Nurasa ◽  
Sukmo Pinuji
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Service User ◽  
Service Users ◽  
User Perception ◽  
Excellent Service ◽  
Efficiency And Effectiveness ◽  
Citizen Support

The success of the Badung Regency Land Office in issuing HT-el Certificate, the first in Indonesia cannot be separated from the support of the Creditors and PPAT as the main users of HT-el Services. This innovation is an effort to realize the digitalization of services and overcome various existing weaknesses. Creditors and PPAT as the main users are important instruments in providing an overview of HT-el service quality, because basically the success of an organization in providing a service depends on how well the perception of service users will reflect the level of user satisfaction and the profitability of the organization. HT-el Service User Perception (Creditor and PPAT) assessed using the e- Govqual Method illustrates that the Quality of HT-el Services at the Badung District Land Office is very good, this is evidenced by positive responses to the Efficiency, Trust and Realibility as well as Citizen Support. This is an effort to create excellent service in the land sector based on the principles of efficiency and effectiveness in implementing activities.

scholarly journals A Hedonic Pricing Model of Rice in Traditional Markets

2021 ◽  
Vol 748 (1) ◽  
pp. 012022
Author(s):  
A Sulistyo ◽  
A Mubarak ◽  
Hendris
Keyword(s):  
Descriptive Analysis ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Hedonic Pricing ◽  
Hedonic Price ◽  
Hedonic Pricing Model ◽  
Traditional Markets ◽  
Foreign Objects ◽  
Traditional Market

Abstract Every consumer would expect rice at an affordable price with a very good quality. This study aims to determine the quality of rice and estimate the hedonic price model of rice in the traditional market of Tarakan City. This research was conducted at the traditional market in Tarakan City, North Kalimantan. Analysis of the data was is descriptive analysis and multiple linear regression analysis. The results showed that the quality of rice found in the traditional market in Tarakan City was medium grain. The characteristics of rice that affected rice prices were chalk grains, head grains and yellow grains. While foreign objects, small grains, red grains and broken grains had no effect on the price of rice.

scholarly journals Perceived Quality in Sports Centers in Southern Spain: A Case Study

2019 ◽  
Vol 11 (14) ◽  
pp. 3983 ◽  
Author(s):  
Alfonso Castillo-Rodriguez ◽  
Wanesa Onetti-Onetti ◽  
José Luis Chinchilla-Minguet
Keyword(s):  
Customer Loyalty ◽  
User Satisfaction ◽  
Perceived Quality ◽  
Measuring Instruments ◽  
Level Of Satisfaction ◽  
Center Activity ◽  
Different Dimensions ◽  
The City

The aim of this study was to analyze the level of satisfaction in three municipal sports centers in the city of Malaga and to learn and analyze the characteristics of users older than 40 years of age in these centers. A total of 303 persons (123 men and 180 women) from three sports centers in the city of Malaga participated in this study (M = 58.14, SD = 7.16 years). The Evaluation of Perceived Quality in Sports Services test (CECASDEP) was used, and the results demonstrated that the different dimensions studied—sports center, activity space, locker rooms, program of activities, and trainer—were very positively correlated. The level of customer loyalty increased with user satisfaction and perceived quality of services as well as the age of the person. Users were also found to be more motivated to take part in physical activities due to greater satisfaction. The highest scores were given to the trainers, who played a key role in all three sports centers. In conclusion, we gathered important insights into perceived quality in different sports centers. This information can be used by sports managers to strengthen dimensions with lower scores and improve those with higher scores. In addition, the study confirms that the level of customer loyalty is related to the perceived quality scores. Therefore, the use of measuring instruments is recommended to optimize the quality of sports services.

scholarly journals Insulin Bolus Calculator in a Pediatric Hospital

2017 ◽  
Vol 08 (02) ◽  
pp. 529-540 ◽  
Author(s):  
Mohammad Ateya ◽  
Ranjit Aiyagari ◽  
Colleen Moran ◽  
Kanakadurga Singer
Keyword(s):  
User Satisfaction ◽  
Bolus Dose ◽  
Improve Patient Care ◽  
Severe Hypoglycemia ◽  
Pediatric Hospital ◽  
User Perceptions ◽  
Hospital Safety ◽  
Survey Responses ◽  
Improve Patient

Summary Background: Insulin dosing in hospitalized pediatric patients is challenging and requires dosing to be matched with the specific clinical and nutritional circumstances. We implemented a customized subcutaneous insulin bolus dose calculator tool integrated with the electronic health record to improve patient care. Here we describe this tool, its utilization and safety, and assess user satisfaction and perceptions of the tool. Methods: Blood glucose results for all patients who received insulin with and without the calculator tool were compared to assess safety. To assess user perceptions and satisfaction, a survey was sent to all identified users who interacted with the tool during the period from May 2015 to the end of November 2015. Survey responses were summarized, mean user satisfaction calculated, and correlation of Likert scale items with overall satisfaction assessed. Results: Hypoglycemia rates (2.2% and 2.9%, p = 0.17) and severe hypoglycemia rates (0.04% and 0.1%, p = 0.21) were similar for the groups that received insulin with and without the calculator tool. Overall satisfaction for all survey respondents was high (4.05, SD = 0.83). Physicians indicated a slightly higher satisfaction than nurses (4.33 versus 3.94, p = 0.04). User agreement with improvement of quality of care showed the highest correlation with overall satisfaction (r = 0.80, 95% CI 0.7 –0.87). Conclusion: Implementation of an insulin calculator tool streamlined ordering and administration of insulin in a pediatric academic institution while maintaining patient safety. Users indicated high overall satisfaction with the tool. Citation: Ateya MB, Aiyagari R, Moran C, Singer K. .:Insulin bolus calculator in a pediatric hospital: Safety and user perceptions. Appl Clin Inform 2017; 8: 529–540 https://doi.org/10.4338/ACI-2016-11-RA-0187

scholarly journals Satisfaction with dental care. A review of the literature.

2018 ◽  
Vol 5 (1) ◽  
pp. 32-37
Author(s):  
Javiera Manríquez ◽  
Karis Pereira
Keyword(s):  
Health Services ◽  
Dental Care ◽  
User Satisfaction ◽  
Positive Relationship ◽  
Dental Treatment ◽  
Health Sector ◽  
Negative Relationship ◽  
Level Of Satisfaction ◽  
Satisfaction Rates

The satisfaction of the patient is considered important to predict patient compliance, their ability to follow instructions, adherence to treatment and as a determining factor in the future use of health services. In Chile, there are currently not many studies or analyses in the health sector about the quality of care or level of satisfaction of patients. In most cases, these have only been studied through surveys, which are often initiated by the health services themselves, without using validated instruments. This article presents a review of the most relevant aspects described in the literature about satisfaction with dental care. The satisfaction that people experience in the use of a service or consumption of a product is a phenomenon that has been widely studied in recent decades. This concept has mainly been studied in two scientific areas: social psychology and an economistic approach. Multiple studies have demonstrated the multidimensional nature of user satisfaction in dentistry. Davies and Ware developed the Dental Satisfaction Questionnaire (DSQ) to assess access, availability, cost, pain management and quality. Several studies indicate that a positive relationship between the patient and the dentist generates higher satisfaction rates and that a negative relationship between the patient and the dentist leads to lower satisfaction rates on the part of the patients. As a result, a positive relationship with the dentist leads to greater commitment and interest in the dental treatment, generating greater adherence, better outcomes and increased satisfaction.

scholarly journals Profile and Level of Satisfaction of Patients Attended at the Dentistry Clinic of the Catholic University Center of Quixadá / CE

2019 ◽  
Vol 21 (1) ◽  
pp. 28
Author(s):  
Cosmo Helder Ferreira da Silva ◽  
Samara Cristina de Melo
Keyword(s):  
Undergraduate Students ◽  
User Satisfaction ◽  
Family Income ◽  
Dental Service ◽  
Great Satisfaction ◽  
University Center ◽  
Catholic University ◽  
Level Of Satisfaction ◽  
Degree Of Satisfaction

Conhecer a satisfação dos usuários é de fundamental importância para o desenvolvimento de ações e melhorias da qualidade de atendimento da universidade, além de ajudar na formação de profissionais qualificados, que prestam serviço à comunidade. O objetivo desse artigo foi conhecer o perfil social, demográfico, econômico e avaliar o grau de satisfação dos pacientes atendidos pelos alunos de graduação na clínica de odontologia do Centro Universitário Católica de Quixadá, Ceará, no período de fevereiro a abril de 2018. Trata-se de estudo descritivo, populacional, transversal, quantitativo, utilizando um questionário com questões objetivas, apresentando informações sobre variáveis socioeconômicas e a satisfação do paciente, sendo aplicado com 100 pacientes. A média de idade dos participantes foi de 25,9 anos, houve a predominância do sexo feminino com 65% (n=65), a maioria dos participantes eram de Quixadá 88% (n=88), quanto a renda familiar 58% (n=58) dos usuários possuía uma renda de até um salário mínimo. Quanto a satisfação dos atendimentos recebidos pelos alunos 76% (n=76) dos participantes do estudo disseram ser ótimo. Foi possível concluir que a maior parte dos usuários entrevistados da pesquisa demonstraram grande satisfação com relação a qualidade do serviço odontológico prestados pelos alunos na clínica do Centro Universitário católica de Quixadá.Palavras-chave: Saúde Bucal. Serviços de Saúde. Comportamento do Consumidor.   AbstractKnowing user satisfaction is of crucial importance for the development of actions and improvements in the quality of care of the university, as well as help in the training of qualified professionals, who provide service to the community. The objective of this article was to know the social, demographic, economic profile and to evaluate the patients’ degree of satisfaction  attended by undergraduate students in the dentistry clinic of Quixadá Catholic University Center, Ceará, from February to April 2018. This is a descriptive, population, transversal, quantitative study, using a questionnaire with objective questions, presenting information on socioeconomic variables and patient satisfaction, being applied with 100 patients. The mean age of the participants was 25.9 years, there was a predominance of females with 65% (n = 65), most participants were Quixadá 88% (n = 88), and family income 58% (n = 58) of the users had an income of up to a minimum wage. Regarding the satisfaction of the attendance received by the students, 76% (n = 76) of the study participants said that it was great. It was possible to conclude that the majority of  the interviewed users of the study showed great satisfaction regarding the quality of the dental service provided by the students in the clinic of the Quixadá Catholic University Center.Keywords: Oral Health. Health Services. Consumer’s  Behavior.

scholarly journals THE ROLE OF Al-HISBAH IN IMPLEMENTATION OF BUSINESS ETHICS IN TRADITIONAL MARKETS

2020 ◽  
Vol 4 (2) ◽  
pp. 158-175
Author(s):  
Mochamad Khoirul Anwar ◽  
A'rasy Fahrullah ◽  
Ahmad Ajib Ridlwan ◽  
Muhammad Hasan Muzaki
Keyword(s):  
Business Ethics ◽  
Research Result ◽  
Field Research ◽  
City Government ◽  
Ethical Business ◽  
Traditional Markets ◽  
Traditional Market ◽  
Market Management

This study aims to analyze the implementation of business ethics in traditional markets and analyze the role of al-Hisbah in the implementation of business ethics in the Wonokromo traditional market in Surabaya. This type of research is field research. The data collection methods are observation, interview, and study literature. The research result implies information about the traditional market sellers' understanding of business ethics that very diverse. Although some sellers do not know theoretically about business ethics, they implement the ethical business value because of their obedience to religious values taught by their families. The function of Al-Hisbah in the Wonokromo market has been going well despite some shortcomings that might able to be managed by supervision in terms of price, size/scale, and quality of goods. The implication of this research is its contribution to the development of Islamic Economics science, and input for stakeholders incuding market management and city government who involved in socialization and implementation business ethics at traditional markets.

scholarly journals Evaluasi Kepuasan Pengguna terhadap Sistem Informasi Provisioning Monitor Indihome Dunsanak (SIMIDUN) menggunakan Metode Service Quality (Studi Kasus di Telkom Witel Sumbar)

2020 ◽  
Author(s):  
Devi Gusmita ◽  
Yuhandri Yunus
Keyword(s):  
Information System ◽  
Information Systems ◽  
Service Quality ◽  
Data Processing ◽  
User Satisfaction ◽  
Quality Of Information ◽  
User Perceptions ◽  
User Expectations ◽  
Cartesian Diagram

Measurement of the quality of information systems is necessary to evaluate the satisfaction of users of the system as a consideration for companies to develop the information system. This research aims to apply and test the Service Quality method to measure the level of user satisfaction with the Indihome Dunsanak Information System Provisioning Monitor (SIMIDUN) to serve as a benchmark for system developers to develop Indihome Dunsanak's Information System Provisioning Minitor. The data used in this study is data about the details of items or indicators contained in the application to be evaluated, by distributing questionnaires to system users. Data processing is done using the Service Quality method, then the data is processed by calculating the perception value and the expected value based on the questionnaire that has been distributed then calculating the gap score to make a cartesian diagram. The results obtained in the evaluation of user satisfaction information system provisioning indihome dunsanak based on Distribution and Percentage of User Perceptions of the information system that 38.47% of SIMIDUN Information System users are satisfied with the performance of the system and only 18.47% of users assess the performance of the SIMIDUN Information System very much. satisfactory, based on the data obtained that the average servqual score is -0.97 means that the score gap between user expectations and what the user feels is negative. This means that the average expectation of new users is fulfilled by SIMIDUN Information System with a score of 0,97.

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