scholarly journals Faktor-faktor kematangan implementasi e-government yang berorientasi kepada masyarakat

2019 ◽  
Vol 5 (1) ◽  
pp. 24
Author(s):  
Anita Wulansari ◽  
Immah Inayati

Masyarakat merupakan pemegang kepentingan utama dalam penyelenggaraan e-government. Namun demikian, dalam konteks penelitian e-government, orientasi terhadap masyarakat masih belum banyak dieksploitasi karena sebagian besar proyek e-government hanya mentransformasi layanan dan informasi yang semula masih tradisional menjadi menggunakan teknologi. Model-model penilaian kematangan e-government yang sudah ada pun sebagian besar hanya mengukur kemampuan teknologi e-government. Oleh karena itu, perlu dikembangkan penilaian kematangan e-government yang menempatkan masyarakat sebagai fokus utamanya. Faktor-faktor kematangan didapatkan melalui pendekatan penelitian kualitatif grounded theory. Objek penelitian adalah layanan e-health dan Surabaya Single Window (SSW). Hasil penelitian menunjukkan ada tiga faktor yang diukur dalam penentuan kematangan e-government yang berorientasi kepada masyarakat, yaitu lembaga, interaksi, dan layanan online. Model ini diharapkan dapat digunakan sebagai alternatif alat penilaian implementasi e-government yang lebih komprehensif karena mengukur dari tiga sisi, yaitu lembaga pemerintah, interaksi pegawai pemerintah dengan masyarakat, dan layanan e-government yang disediakan. Society is responsible for implementing e-government. Nevertheless, the context of research on e-government, orientation to society has not been exploited due to numerous projects which are only transformed service and information from previous traditional users to technology. Most of existing models of e-government was only used to determine the ability of the government. Therefore, it is necessary to develop maturity assessment of e-government placing society as major focus. Its factors are derivable from qualitative research approach of ground theory. The objects of research were e-health and Surabaya Single Window (SSW) services. The results of the study indicate that there were three factors measured in determining maturity of e-government oriented to society; the factors are institution, interaction and online services. This model could be used as more comprehensive alternative to assessment tool of e-government implementation because it measured three aspects, namely, institution, interaction of employees and provided e-government services.

Mousaion ◽  
2018 ◽  
Vol 35 (3) ◽  
Author(s):  
Samson Mutsagondo ◽  
Getrude Maduyu ◽  
Godfrey Tsvuura

This paper discusses the challenges of records management that arise from the use of adapted buildings as records centres in Zimbabwe, despite the advantages of using such buildings. A qualitative research approach was used as well as a case study research design. Data were collected from seven officers of the Gweru Records Centre through semi-structured interviews. Personal observation was used to triangulate findings from interviews. It was found that the use of adapted buildings as records centres was a cheaper and quicker way of establishing records centres throughout the country. However, a number of preservation, security and management challenges cropped up as the conditions of the buildings and the environment of the adapted buildings were not conducive to the proper and professional management of records. This study is important in that it explores the prospects and challenges of using adapted buildings as records centres in Zimbabwe, an area that has not been researched by many authors. This provokes archival authorities and the government to seriously consider establishing purpose-built records and archival centres.


2019 ◽  
Vol 6 (2) ◽  
pp. 68-80 ◽  
Author(s):  
Nur Shukri ◽  
Siti Zamri ◽  
Aishath Muneeza ◽  
Hanif Ghulam

Since 2017, the city of Marawi was left in ruins after five months of aerial bombardments and close-quarter fighting between Islamic State of Iraq and al-Sham (ISIS) and government forces. Many buildings were destroyed; mosques and schools are no exceptions. While rebuilding efforts have begun in the city, the government has limited resources to fund city reconstruction and Waqf properties (e.g. mosques and schools) are not constitutionally considered as part of the government assets. Fortunately, the government seeks to channel funding for city reconstruction, including Islamic finance schemes. Therefore, this paper aims to assess the opportunities and challenges to rebuild Waqf properties through the issuance of Sukuk, Islamic bond. This paper adopts a qualitative research approach where secondary sources such as books, journals, articles and websites related to Waqf are reviewed. The paper also examines the successful examples of Sukuk-Waqf as part of the analysis.


Author(s):  
Sehl Mellouli ◽  
Anne Chartier ◽  
Marie-Christine Roy ◽  
Diane Poulin

E-government offers the potential to provide easy and flexible access to a vast array of government services, particularly in outlying regions where traditional service centers are scarce and costly. However, past research shows that online services use decreases in non-urban areas. The objective of this chapter is to identify factors that influence the use of e-government services in outlying regions. In the delivery of any government services, there are two parties: citizens and the government. Hence, in order to better identify these factors, we conducted our study from two points of view: the citizens' and the government's managers. These results show that attitude positively affects intention to use e-government services. From the citizens' perspective, attitude is in turn influenced by perceived usefulness, perceived ease of use, perceived risk, and trust. From the managers' perspective, several social, economic, demographic, and psychological factors should be considered for the development of online services.


2011 ◽  
Vol 7 (2) ◽  
pp. 9-20 ◽  
Author(s):  
Christine Sarah Fidler ◽  
Raed Kareem Kanaan ◽  
Simon Rogerson

This paper identifies and highlights the significance of Wasta as a barrier to e-government implementation within The Hashemite Kingdom of Jordan and is part of a wider qualitative research study of all barriers. A longitudinal research approach was applied to explore any dynamism within the presence of barriers over a three year study, as well as to seek a richer understanding of such barriers. Data, principally collected via interviews with relevant stakeholders, was analysed using Strauss and Corbin’s variant of grounded theory. Using illustrative quotations primarily from interview transcripts, this paper enunciates the significant and persistent role that Wasta plays in hindering Jordan’s e-government implementation, both as an explicitly mentioned barrier and as cause of other barriers. The paper supports the view that culture is a root cause of e-government implementation difficulty, and that barriers vary with the different country settings in which e-government systems are embedded.


2015 ◽  
Vol 25 (1) ◽  
pp. 107-120 ◽  
Author(s):  
Sindiso Bhebhe

Purpose – This paper aims to discuss how the originality, authenticity, reliability and genuineness of legal records found at the National Archives of Zimbabwe (NAZ) are maintained. Provenance issues and their implications in diplomatics are also discussed. It notes that the status quo at the NAZ favours the diplomatic archiving of paper records, while electronic records are neglected. Design/methodology/approach – The paper uses a qualitative research approach. The data will mainly be collected using document analysis augmented by observations from the NAZ. Literature in regard to the Court Legal system of Zimbabwe will be reviewed and this even includes newspaper articles. Academic research papers on the archiving of electronic records in the less developed nations and developed nations will be reviewed also. Findings – The qualitative research approach revealed that the electronic national heritage of Zimbabwe is being lost mainly due to the archaic legislation which is silent on the management of electronic records. The results show again the violation of the sanctity of provenance principles in some selected cases. It was also found that the government is now producing both paper and electronic records, but the National Archives is only archiving paper records, the result of this being the incompleteness of records, thereby negatively affecting their diplomatics. Originality/value – Whereas a lot has been published about the management of electronic records in the developing world, this paper does not try to duplicate that but tries to bring a new dimension into this by showing how the diplomatics of these records is affected.


TEM Journal ◽  
2020 ◽  
pp. 1721-1731
Author(s):  
Andik Asmara ◽  
Ming-Chang Wu

The government in the world through constitution and ministry establish a law to develop and strengthen the economic system; one of the laws regard education and industrialization. The part of education types which is close with industries are vocational schools and universities. Each university is encouraged to enhance collaboration with industry through a lot of effort. However, the crucial component to actuate collaboration in education viewpoint is the provision of the proponent facilities. Qualitative research was conducted through interviews to collect the data, and grounded theory was used to analyze the data. The six months internship, research collaboration on-job training establishes facilitators i.e. a person who facilitates cooperation effectively.


Dialog ◽  
2015 ◽  
Vol 38 (1) ◽  
pp. 29-40
Author(s):  
Zainal Abidin

This study investigates the existence aspect of Sikh followers in Jabodetabek (Jakarta, Bogor, Depok, Tangerang and Bekasi) regions. It aims to provide data and information regarding the government services to all religious communities including minorities, such as Sikh. The existence aspects under study include the short history, the basic teachings, rituals, institutions, and social interaction. This study utilizes qualitative research using postcolonial and subaltern perspective from Gayatri C Spivak’s view. Theologically, Sikh believes in monotheism that was mentioned by Waheguru and Guru Nanank (1469-1539). Sikh has a holy book named Guru Granth Sahib. Sikh temple is called Gurdwara or the “gateway to the Guru”. Sikh followers came to Indonesia from Amritsar, Punjab, India, (now Pakistan territory) through Aceh, North Sumatra and Jakarta. Sikh followers are managed under the Hindu Guidance Directorate. They do not have a national organization that accommodates Sikh community in Indonesia. It can be concluded that the existence of the Sikh in Jabodetabek area is somewhat subaltern.


KWALON ◽  
2015 ◽  
Vol 20 (1) ◽  
Author(s):  
Hanneke van der Meide

Revealing experiences. Phenomenology as qualitative research approach Revealing experiences. Phenomenology as qualitative research approach The aim of empirical phenomenological research is revealing and describing the lived world of everyday experience. This article describes the roots and the characteristics of empirical phenomenological research. Several methodological approaches within the empirical phenomenological research approach are presented. The article ends by clarifying some important differences between empirical phenomenological research and research according to the grounded theory approach.


2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ahmed Ibrahim Alzahrani

Purpose Governments of the developing countries must be ready to embrace the evolution of information technology. However, the growth in demand for online services and expectations for convenient access to government resources are placing governments under pressure to deliver outstanding e-services. Despite the successful attempts of the Saudi Government to deliver e-government services, the literature still needs to be advanced with evidence to demonstrate the current status of government websites. Additionally, the growth of e-government services should be periodically monitored and evaluated. Design/methodology/approach This study aims to revisit e-government websites previously surveyed (2006-2012). in Saudi Arabia and examine growth based on the five-stage maturity model. This study supports the approach with a review of the United Nations data and links this assessment with the five-stage maturity model. Findings The results revealed remarkable improvements in the maturity level of online services provided by the government websites of Saudi Arabia. Practical implications The relationship between e-government use and investment decisions appears to be bidirectional, as greater levels of investment seem to offer more opportunities for service improvement. Originality/value The outcomes are expected to assist executive authorities in understanding the current situation of e-government and plan appropriate strategic suggestions and development.


2016 ◽  
Vol 9 (4) ◽  
pp. 753-760 ◽  
Author(s):  
Alice M. Brawley ◽  
Cynthia L. S. Pury

Through learning about and doing job analysis, industrial–organizational (I-O) psychologists likely already possess skills and knowledge relevant to doing and understanding qualitative research. We'll illustrate this by showing similarities between common job analysis practices and one particular qualitative research approach likely to be relevant to organizational research: grounded theory. Grounded theory was “discovered” in 1967 by Barney Glaser and Anselm Strauss (Glaser & Strauss, 1967). Though Glaser and Strauss later split in their methodologies (an occurrence not unlike the varied approaches to job analysis), the core idea of grounded theory is to develop a new theory of some process or phenomenon from the “ground” up. In the grounded theory approach, researchers typically collect mostly qualitative data—often including interviews (Creswell, 2007)—and simultaneously develop increasingly abstract codes, concepts, and categories from the data. In the final step of analysis, researchers develop a theory that subsumes all categories from the data. If researchers follow the Straussian tradition, categories can be fit into a theoretical framework that details a central phenomenon underlying the process of interest and the conditions that precede it, result from it, and shape the resulting categories (Creswell, 2007). We illustrate this framework in Figure 1. Grounded theory is particularly useful for developing an accurate understanding of many organizational processes and phenomena that I-O psychologists study.


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