scholarly journals Perceptions of who is in the Healthcare Team? A Content Analysis of Social Media Posts during COVID-19 Pandemic

2020 ◽  
Author(s):  
Alla El-Awaisi ◽  
Veronica O'Carroll ◽  
Somaya Koraysh ◽  
Sarra Koummich ◽  
Marion Huber
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Healthcare Professionals ◽  
Quality Care ◽  
Emotional Reactions ◽  
Public Perceptions ◽  
Healthcare Team ◽  
Cross Sectional ◽  
Interprofessional Team ◽  
Online Social Media

Social media posts can be used to explore public perceptions of interprofessional teams and healthcare professionals. The aim of this study was to use social listening technique to explore unfiltered public perceptions of the professionals involved in healthcare teams during the COVID-19 pandemic, in a naturalistic online setting, and to elaborate on the emotional reactions in response to an online social media post. A cross-sectional retrospective review of comments on a specific social media post was conducted between 15 March and 28 April 2020 using summative content analysis. One image that was widely circulated on social media platforms with two questions: ‘Who society thinks works at hospital? versus who really works at hospitals?’ was selected. Three platforms were searched, Facebook®, Twitter®, and LinkedIn®. Only publicly available posts were included. Out of the initial 40 posts identified, 21 posts, which had 1759 comments, were analysed and 1576 were included for coding. Of the emerging nine themes, perceptions of who is in the team was the largest (40.5%, n = 639), followed by agreement (23.1%, n = 364) and feeling excluded (16.2%, n = 255). Of emotional expressions, 42.1% were positive and 57.9% negative. The most frequent emotions were frustration (54.4%, n = 857) followed by gratitude (16.3%, n = 257) and relief (15.9%, n = 250). The post brought considerable attention to the role of the interprofessional team and generated many feelings of frustration and exclusion. For this reason, the response to this social media post is very important and not to be overlooked. Healthcare professionals need to work together to strengthen their presence as an interprofessional team, united to deliver safe effective quality care for patients. The current COVID-19 pandemic and the media attention should be taken as an opportunity by the interprofessional community to work together to combat negative media stereotypes. Further research is warranted on public perceptions of the healthcare team.

scholarly journals Opinion of Healthcare Professionals in the Usage of Social Media for Patient Care in Majmaah, Saudi Arabia

2017 ◽  
Vol 6 (1) ◽  
pp. 13
Author(s):  
Syed Meraj Ahmed ◽  
Faisal Alhumaidi Alruways ◽  
Thamer Fahad Alsallum ◽  
Meshal Munahi Almutairi ◽  
Abdullah Saif Al-Subhi ◽  
...  
Keyword(s):  
Social Media ◽  
Saudi Arabia ◽  
Patient Care ◽  
Healthcare Professionals ◽  
Healthcare Providers ◽  
Improve Patient Care ◽  
Cross Sectional Study ◽  
Cross Sectional ◽  
Validated Questionnaire ◽  
Use Of Social Media

<span lang="EN-US">Use of social media for patient care is the new frontier in the healthcare indus-try. Sharing of information between the clinicians and their patients is now so much easier. In slowly gaining a foothold worldwide it needs a healthy push to make it universally accepta-ble. Study the knowledge, attitude, and practices of healthcare providers on the usage of social media in their clinical practice.</span><span lang="EN-US">A baseline cross – sectional study was conducted among 200 healthcare professionals from March 2015 to September 2015 on their knowledge, attitude, and practices in the use of social media for patient care in Majmaah, Saudi Arabia. A close ended self – administered validated questionnaire was used to gather data which was analyzed by using the SPSS ver. 21.0 software. 55.3% participants used social media for both professional and personal reasons. Some (25.3%) specified using it for patient care while a significant majority (52.9%) opined that it can be successfully used for patient interaction. Nearly 55% agreed that social media should not be banned due to its benefits as an efficient tool for patient communication. </span><span>S</span><span lang="EN-US">ocial media use for pa-tient doctor interaction should be encouraged to improve patient care through effective com-munication.</span>

scholarly journals Workplace Violence Against Doctors in Bangladesh: A Content Analysis

2021 ◽  
Vol 12 ◽  
Author(s):  
Shirmin Bintay Kader ◽  
Md. Marufur Rahman ◽  
Md. Khaledul Hasan ◽  
Md. Mohibur Hossain ◽  
Jobaida Saba ◽  
...  
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Workplace Violence ◽  
Quantitative Research ◽  
Violent Behavior ◽  
Care Seeking ◽  
Delayed Treatment ◽  
Online Social Media ◽  
Hospital Violence ◽  
Violence Against Doctors

Workplace violence in healthcare settings is a common global problem, including in Bangladesh. Despite the known presence of workplace violence in healthcare environments of developing countries, there is limited understanding of factors that lead to hospital violence in Bangladesh. This study aims to explore factors that influence incidents of violence against healthcare professionals in Bangladesh, as reported by doctors via social media forum. Content analysis was conducted on 157 reported incidents documented on “Platform,” the online social media most used by medical students and doctors in Bangladesh. Posts by doctors detailing experiences of physical or verbal violence at their workplace between July 2012 and December 2017 were included in this study. The majority of reported incidents were reported by male doctors (86%) and from government hospitals (63.7%). Findings showed that primary healthcare centers experienced more violence than secondary and tertiary facilities. This may largely be due to insufficient human and other resources in primary care settings to meet patient demand and expectations. Most of the events happened at night (61%), and as a result, entry-level doctors such as emergency duty doctors and intern doctors were commonly affected. Six themes were identified as vital factors in workplace violence against doctors: patients’ perspectives, delayed treatment, power practice, death declarations, extreme violence, and care-seeking behaviors. Most incidents fell under the categories of delayed treatment and power practice at 26.8 and 26.1%, respectively. This study identified possible factors for reported violence in hospital settings. To address and reduce these incidents, hospital administrators should be aware of risk factors for violent behavior and design appropriate measures to prevent workplace violence. Further qualitative and quantitative research is needed to appropriately address the consequences of violence on healthcare workers and implement measures to mitigate these events.

scholarly journals Perception among Healthcare Professionals of the Use of Social Media in Translating Research Evidence into Clinical Practice in Mangalore

2018 ◽  
Vol 2018 ◽  
pp. 1-8
Author(s):  
Bhaskaran Unnikrishnan ◽  
Priya Rathi ◽  
Daivik Shah ◽  
Abhay Tyagi ◽  
Anish V. Rao ◽  
...  
Keyword(s):  
Social Media ◽  
Clinical Practice ◽  
Healthcare Professionals ◽  
Information Overload ◽  
Research Output ◽  
Cross Sectional Study ◽  
Privacy Concern ◽  
Cross Sectional ◽  
Wide Range ◽  
Use Of Social Media

Introduction. Social media has a potential to bring about major changes in the healthcare system. Objective. To find out the pattern of use of social media among healthcare professionals (HCPs) and perception, facilitators, and barriers of using social media, to translate evidence into clinical practice. Method. We conducted a cross-sectional study among 196 HCPs of institutions attached to a university using a self-administered questionnaire. Result. 97.3% used social media; however, only 63.4% used it for research. YouTube was the most preferred media. Majority of people believed that social media enables wide range of evidence over the shorter span of time, poses a threat to privacy, and cannot replace face to face interaction. Perceived barriers were the privacy concern, unprofessional behavior, lack of reliability, and information overload. Conclusion. There is a need for the development of appropriate guidelines for sharing the research output among various stakeholders using social media.

Using social media for work: A cross-sectional survey of career satisfaction and burnout among Chinese healthcare professionals (Preprint)

2021 ◽  
Author(s):  
Nan Yu ◽  
Jian Rui
Keyword(s):  
Social Media ◽  
Knowledge Sharing ◽  
Patient Engagement ◽  
Healthcare Professionals ◽  
Career Satisfaction ◽  
Working Hours ◽  
Personal Accomplishment ◽  
Cross Sectional ◽  
Media Usage ◽  
Professional Networking

BACKGROUND The pros and cons of social media usage among healthcare professionals have been debated by researchers. On one hand, research suggested that social media can help with professional networking, knowledge-sharing, and patient engagement. On the other hand, researchers pointed out social media usage can blur the boundary between work and life, cause an intrusion into privacy, and bring challenges to online professionalism. OBJECTIVE To examine how social media were used for work among healthcare professionals in China, as well as to examine the relationship between using social media for work, burnout, and career satisfaction. METHODS A cross-sectional online survey was conducted. A total of 374 healthcare professionals, including physicians, nurses, and medical staff completed the questionnaire. RESULTS Our study suggested that the top three types of professional social media use were 1) to communicate with their colleagues (M 3.70, SD 0.82), 2) to share medical knowledge online (M 3.26, SD 0.88), and to connect with patients after working hours (M 2.87, SD 1.00). In addition, using social media to connect with patients after working hours was significantly associated with a higher likelihood of a sense of personal accomplishment (β=.27, P=.001) and career satisfaction (β=.14, P=.047), as well as a lower likelihood of depersonalization (β=-.17, P=.03). Communicating with other healthcare professionals was positively associated with a sense of personal accomplishment (β=.12, P=.036), and negatively associated with depersonalization (β=-.14, P=.015). CONCLUSIONS Our study provided important evidence revealing new benefits of using social media for work among healthcare professionals in China. Using social media to connect with patients after working hours can help lessen burnout. These two types of usage can increase the likelihood of treating patients as human beings (not as objects), feeling their job is valuable and worthy, and becoming more satisfied with their job. Social media were most frequently used to connect with other healthcare professionals, which can enhance the likelihood of feeling satisfied with their career and reduce the likelihood of feeling depersonalization during work. These findings contributed to the extant scholarship by demonstrating the advantages of using social media for work in regard to alleviating burnout and increasing career satisfaction. Practical implications on using social media for professional networking, knowledge sharing, and patient engagement were discussed. CLINICALTRIAL NA

scholarly journals An elderly, urban population: Their experiences and expectations of pharmaceutical services in community pharmacies

2017 ◽  
Vol 22 ◽  
Author(s):  
Alta Janse van Rensburg ◽  
Irma Kotze ◽  
Martie S. Lubbe ◽  
Marike Cockeran
Keyword(s):  
Urban Population ◽  
Healthcare Professionals ◽  
Community Pharmacists ◽  
The Elderly ◽  
Pharmaceutical Services ◽  
Specific Reference ◽  
Healthcare Team ◽  
Sample Population ◽  
Cross Sectional ◽  
Healthcare Needs

Objective: The aim of this study was to determine the pharmaceutical services experiences of an elderly, urban population in relation to their expectations in community pharmacy.Design: and setting: The study was a cross-sectional descriptive empirical study and was conducted by means of a structured questionnaire, designed and administered by there searcher, in face-to-face interviews at an old age residence in the participants' own dwellings (N = 242). The management of this specific village approached the researcher about healthcare concerns for their residents and granted permission for this study to be conducted.Main outcome and results: The sample population of elderly patients (n = 67) had a higher expectation of community pharmacists, in terms of pharmaceutical services, than what they had experienced. Significant differences were found in all aspects examined. Effect size, amongst others, revealed that expectations were not met in discussions about the effect of other medicines on their chronic medicine (d = 1.94); whether they had any medicines left from previous issues (d = 1.77) and questions regarding existing chronic conditions (d = 1.69). There was an association between questions, regarding the use of chronic medicines at pharmacies and at other healthcare professionals (d =0.26), as well as the supply of written information at pharmacies and other healthcare professionals (d = 0.42). The study reveals that this population has expectations of their community pharmacists that are not met.Conclusions: Pharmacists can be active members of the healthcare team and restore their professional image in the eyes of the community, if they renew their attitudes, have confidence in their abilities and understand their role in patient care. The community pharmacist should focus on the health-related quality of life of the individual patient and identify the immediate healthcare needs of their unique community, with specific reference to vulnerable populations like the elderly. Pharmacists should establish themselves as the go-to healthcare professional.

scholarly journals Efektivitas Promosi Di Media Sosial Pada Keputusan Pembelian Pelanggan Di Gallery DEWDEW Collection Berdasarkan Model AIDA

2020 ◽  
Vol 16 (1) ◽  
pp. 1-28
Author(s):  
Arista Dini Nurhidayanti ◽  
Ambar Tri Hapsari ◽  
Khoirul Umam
Keyword(s):  
Social Media ◽  
Guttman Scale ◽  
Cross Sectional ◽  
Consumer Interest ◽  
Online Social Media ◽  
Quantitative Descriptive ◽  
Action Dimension

The purpose of this study is to answer the question of whether the promotion carried out by the Dewdew Collection Gallery is effective in making consumers decide to buy their products. This type of research is quantitative descriptive using cross sectional data that occurred in July 2019. Based on the results of research from 35 respondents samples of consumers with affordable populations, using the Guttman scale and KR 20, obtained information that the Attention dimension of 0.82 which means, promotion can attract attention. Interest dimension of 0.95 which means that promotion can arouse consumer interest to buy. The dimension of the Desire is 0.64. Even though it is not too big, it can be categorized as being able to bring up the desire of consumers to buy. And the Action dimension of 0.79 which means that the promotion has been able to move the consumer's decision to buy. The final result of an average of 4 dimensions of AIDA of 0.8, which means that the promotion carried out by the Dewdew Collection Gallery through online social media as a whole is effective.

scholarly journals Effect of barrier related factors on perceived usefulness and ease of use of social media applications in the Australian healthcare sector

2021 ◽  
Vol 25 ◽  
Author(s):  
Irfanuzzaman Khan ◽  
Jennifer Loh ◽  
Abu Saleh ◽  
Ali Quazi ◽  
Majharul Talukder
Keyword(s):  
Social Media ◽  
Structural Equation ◽  
Healthcare Professionals ◽  
Healthcare Providers ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Healthcare Sector ◽  
Cross Sectional Survey ◽  
Related Factors ◽  
Cross Sectional

Despite the growing popularity of social media internationally, an extant review of the literature revealed a low rate of social media usage among healthcare professionals. While cynicism amongst healthcare professionals might be a reason, there might be other factors that could explain healthcare professionals’ reluctance to use social media in their practices. This research investigated potential barriers that affected healthcare professionals’ behavioural intention to use social media. A cross-sectional survey was randomly administered to 824 healthcare professionals working in Australian healthcare organisations. At the end of data collection, 219 usable responses were collected. Analysis of data via structural equation model (SEM) found that perceived trust, privacy threats, professional boundary, facilitating conditions and self-efficacy significantly influence the notion of perceived usefulness and ease of use. In addition, information quality directly influences health professionals’ perceived ease of utilising social media technology. The result also indicated that gender moderates the relationship between barrier-related factors and perceived usefulness and ease of use. This study’s findings have important implications for healthcare providers and policymakers regarding medical professionals’ perceptions of the potential challenges in using social media as well as developing strategies to counter misinformation against the backdrop of COVID-19.

PERAN HANAN ATTAKI DALAM MEMBANGUN PERSEPSI GENERASI MILENIAL TENTANG TUHAN (ANALISIS ISI ATAS VIDEO “KANGEN” DI YOUTUBE)

2018 ◽  
Vol 7 (1) ◽  
pp. 65-74
Author(s):  
S. Dinar Annisa Abdullah
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Young People ◽  
Young Children ◽  
Millennial Generation ◽  
Public Perceptions ◽  
Video Content ◽  
Analysis Method ◽  
Content Analysis Method ◽  
Emotional Aspects

This paper examines the content of the propaganda of Hanan Attaki on social media in an effort to spread goodness and religious messages, especially about divinity among young people. By using content analysis method, this paper attempts to describe in depth the contents of the information being reviewed, namely Hanan Attaki’s youtube post with the theme “Allah Kangen Sera His” published on December 6, 2017. This paper explains that in terms of content, the conception of God what was built by Hanan Attaki must be based on three interrelated aspects: 1) deep faith insight, 2) correct perception of God and 3) emotional aspects (faith) in the form of longing, missed, and ashamed of God. These three aspects of God must be in line with the true insight of God according to Islam. At the next stage, this perception must be manifested in the form of deep emotions towards God in the form of longing to do good and shame in doing evil. This paper also explains that Hanan Attaki’s “Kangen” video content has received positive responses from netizens, especially among young people with high popularity (share, like, comment). The lively preaching carried out by Hanan Attaki on social media is able to build public perceptions, especially the millennial generation, about God in a simple way. This was supported by his distinctive rhetoric, style of language, voice and gestures and also a more relaxed and slender way of dressing to compensate for the dominant young children.

scholarly journals The Cynical Public: Claims about Science in the Discourse on Hydrofracking

2015 ◽  
Vol 20 (3) ◽  
pp. 30-47
Author(s):  
Elizabeth Seale ◽  
Gregory Fulkerson
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Public Confidence ◽  
Business Interests ◽  
Online Social Media ◽  
Scientific Legitimacy ◽  
The Media ◽  
The Will ◽  
English Speaking ◽  
Understanding Of Science

This content analysis of newspaper articles and online social media from English-speaking sources on the topic of ‘fracking’ interrogates the use of scientific legitimacy in claims-makings and how public understandings of science develop through these media. In both forms of media, science is invoked in one sense as rational and objective to either neutralize or support emotionally-charged accounts and fears of hydraulic fracturing dangers. In another sense, however, science is viewed as a bureaucratic tool used at the will of government and business interests and easily corrupted to support ideological or interest-based positions. Claims regarding science typically follow ideological positions rather than the reverse - the ‘science’ that supports fracking as safe is called into question by those skeptical of fracking, while the anti-fracking position is designated as ‘anti-science’ by those who favor fracking. These strategies as they play out in the media serve to spread uncertainty, heighten cynicism, and undermine public confidence in science. An understanding of science as incomplete and cumulative, however, lends itself to the precautionary principle.

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