scholarly journals Grit, Persepsi Dukungan Organisasi, Karakteristik Pekerjaan dan Pengaruhnya terhadap Kualitas Hidup

2021 ◽  
Vol 12 (2) ◽  
pp. 89-98
Author(s):  
Laili Irawati ◽  
Rostiana Rostiana
Keyword(s):  
Quality Of Life ◽  
Data Collection ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Service Level Agreement ◽  
Sampling Technique ◽  
Job Characteristics ◽  
Dominant Factor ◽  
It Employees

Working as an IT employee who must meet Service Level Agreement (SLA) to customers means having to do the best for customers even though they are no longer in working hours. This way of working will ultimately affect the quality of life. Therefore, this study aims to determine which of the grit, perceived organizational support and job characteristics will affect the quality of life of IT employees. This research was conducted using a non-probability sampling technique, namely employees who work in the IT department who have service standards to customers in carrying out their work. Research data collection was carried out twice with a data collection time of 1 to 3 weeks between the first study and the second study. The number of participants in the first study was 199 people and the second study was 128 people. The results showed that job characteristics became the dominant factor affecting the quality of life of IT employees. Meanwhile, grit and perceived organizational support do not affect the quality of life of IT employees. With about 70 percent of the study participants being male, it is understandable if work becomes an important part of a person's life so that even though he works with high work demands he still feels he has a good quality of life.

scholarly journals Gambaran Kualitas Hidup - Fungsi Penglihatan Pasien dengan Glaukoma di Poli Mata Rumah Sakit di Kabupaten Jember

2020 ◽  
Vol 7 (3) ◽  
pp. 187
Author(s):  
Siswoyo Siswoyo ◽  
Kushariyadi Kushariyadi ◽  
Deby Febriyani Purwitasari
Keyword(s):  
Quality Of Life ◽  
Data Analysis ◽  
Data Collection ◽  
Sampling Technique ◽  
Poor Quality ◽  
Daily Activities ◽  
Questionnaire Data ◽  
Initial Symptoms ◽  
Vision Function

Glaucoma is a neuro-optic disease characterized by an increase of IOP and progressive and incurable. Most cases of glaucoma do not show initial symptoms until there is a decrease in vision to blindness. This visual impairment can have an impact on the individual's ability to doing daily activities and will affect the quality of life-related to the visual function. This study aims to analyze the quality of life (vision function) in glaucoma patients at dr. Soebandi hospital, Baladhika Husada hospital, and Bina Sehat hospital in Jember Regency. The type of research is descriptive quantitative. 73 respondents were obtained by purposive sampling technique. Data collection using the Glaucoma Quality of Life 15 questionnaire. Data analysis using univariate. The results of the study were 47 respondents (64.4%) had a good quality of life and 26 respondents (35.6%) had a poor quality of life. In conclusion, the quality of life (vision function) of glaucoma patients is in a good category. This means that respondents can still do their daily activities independently with the help of glasses or not. The implication of this research is that nurses act as educators and counselors to provide all information about glaucoma and determine further planning to help improve patients' quality of life.

scholarly journals IMPACT OF SOCIAL MARKETING ON CUSTOMER PURSCHASE INTENTION

2015 ◽  
Vol 11 (1) ◽  
Author(s):  
Zafarullah Chanido ◽  
Keyword(s):  
Service Quality ◽  
Organizational Climate ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Supervisory Support ◽  
Tobacco Company ◽  
Relationship Of

Purpose- This paper aims to show the effects of organizational climate, including perceived organizational support and supervisory support on employees’ service quality in the context of Foreign Tobacco Company of Bangladesh. Methodology/Sampling- A total of 175 questionnaires were distributed among the respondents using non-probability, convenience sampling technique. Out of these, only 120 questionnaires were found suitable for data treatment. The data was treated with the help of software SPSS 20, applying correlation and linear regression analysis tools for testing the hypotheses. Findings- The study established that there was a positive relationship of employee service quality with independent variables i.e. perceived organizational support, supervisory support and organizational climate. It also explained the extent to which the employees perceived their service quality in context of organizational climate and also the support they got from the firm. The study also identified some important areas that need further improvement in the service quality of employees. Practical Implications- Findings of the study clearly indicate that in order to get better service from the employees, Foreign Tobacco Company needs to be more considerate by focusing on employees’ problems, needs and accordingly provide them adequate support to mitigate their problems. The results also indicate that service quality of the employees is highly influenced by the organizational climate, supervisory support and organizational support. The managers at various tiers may seek help from the findings and render maximum possible support to the employees to enhance their commitment and loyalty.

scholarly journals Impact of Perceived Organizational Support and Psychological Capital on Organizational Commitment among University’s Employees

2021 ◽  
Vol 19 (1) ◽  
Keyword(s):  
Organizational Commitment ◽  
Data Collection ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Psychological Capital ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Target Population ◽  
Survey Method ◽  
The Impact

The aim of this study was to find out the impact of perceived organizational support and psychological capital on organizational commitment among university’s employees. The target population for this study was the employees of the Muhammad Nawaz Sharif University of Agriculture Multan, Pakistan (MNSUAM). The study was based on a correlational research design, and total of 128 employees were sampled through a simple random sampling technique. Survey method was used for data collection. The instruments used for data collection included the Perceived Organizational Support Scale (POSS) Psychological Capital Questionnaire and Organizational Commitment Questionnaire The data was collected from 128 employees analyzed through Statistical Package for Social Sciences (SPSS). The results of this study revealed a significant correlation between dependent and independent variables. The regression analysis indicated significant impact of perceived organizational support on organizational commitment. Further, it was also indicated a significant impact of psychological capital on organizational commitment among university employees. No significant gender differences were found in terms of perceived organizational support and psychological capital and organizational commitment. However, the results indicated a difference in Job status in terms of perceived organizational support. The findings of this study suggest a significant role of study variables which would be helpful to conduct future studies in the area of public management, psychology, and more particularly, organizational psychology. Moreover, this study is also useful for designing an encouraging and supportive organizational environment for employees.

Individual and organizational factors associated with professional quality of life in Florida fire personnel

2018 ◽  
Vol 16 (3) ◽  
pp. 173
Author(s):  
Anastasia Miller, PhD ◽  
Lynn Unruh, PhD, RN, LHRM ◽  
Tracy Wharton, PhD, MEd, MSc, MSW, LCSW ◽  
Xinliang Liu, PhD ◽  
Ning Zhang, PhD, MD, MPH
Keyword(s):  
Quality Of Life ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Compassion Satisfaction ◽  
Organizational Factors ◽  
Psychological Resilience ◽  
Professional Quality Of Life ◽  
Coworker Support ◽  
Professional Quality

Objective: The purpose of this study was to determine a baseline level of compassion satisfaction, burnout, and secondary traumatic stress (STS) in firefighters, as well as to examine how these constructs related to perceived organizational support, perceived coworker support, psychological resilience, and debriefing in the fire personnel.Design: This was done through a voluntary nonrandom, cross-sectional administration of surveys. Setting: The study was carried out in the state of Florida.Subjects, Participants: Surveys were e-mailed out to state firefighters. Two hundred seventy surveys were completed by active firefighting personnel across the state.Main Outcome Measure(s): The Professional Quality of Life: Compassion Satisfaction and Compassion Fatigue Version 5 was also sent to establish self-reported levels of compassion satisfaction, burnout, and STS. The Survey of Perceived Organizational Support, Perceived Organizational Support Survey, and the Brief Resilience Survey were also used in addition to questions regarding debriefing activities. Results: Gender, race, and education levels were significantly related to compassion satisfaction in the regression analysis. Organizational support was associated with higher compassion satisfaction as well as lower burnout and STS. Coworker support was associated with higher compassion satisfaction. Psychological resilience was positively associated with higher levels of compassion satisfaction and lower burnout and STS. Those who participated in informal debriefing methods had higher compassion satisfaction as well as lower burnout. Firefighters working at agencies that did not provide mental health professional’s services had lower compassion satisfaction.Conclusions: Fire agencies have multiple avenues and policy options to improve the professional quality of life for firefighters.

scholarly journals PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP KOMITMEN ORGANISASIONAL DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI

2019 ◽  
Vol 8 (10) ◽  
pp. 6042
Author(s):  
Ni Made Anggun Cahayu ◽  
Agoes Ganesha Rahyuda
Keyword(s):  
Job Satisfaction ◽  
Data Analysis ◽  
Organizational Commitment ◽  
Data Collection ◽  
Path Analysis ◽  
Organizational Support ◽  
Random Sampling ◽  
Perceived Organizational Support ◽  
Sampling Technique

The purpose of this study was to determine how the role of job satisfaction in mediating the effect of perceived organizational support on organizational commitment. This research was conducted at PT Angkasa Pura Hotel, In-Flight Catering, Tuban. The number of samples taken were 89 employees, using the proportionate random sampling technique. Data collection was obtained from the results of interviews, observation and questionnaires. Data analysis using classical assumption test, path path analysis, sobel test. Based on the results of the analysis it was found that perceived organizational support had a positive and significant effect on job satisfaction. Perceived organizational support has a positive and significant effect on organizational commitment. Job satisfaction has a positive and significant effect on organizational commitment. Perceived organizational support has a positive and significant effect on organizational commitment through mediating job satisfaction. Efforts to increase employees' sense of organizational commitment, organizations should be able to provide support to their employees because the higher the support given to employees, the higher the job satisfaction felt by employees. Keywords: perceived organizational support, organizational commitment, job satisfaction.  

scholarly journals EFFECTS OF ORGANIZATIONAL CLIMATE ON EMPLOYEE SERVICE QUALITY IN FOREIGN TOBACCO COMPANY OF BANGLADESH

2014 ◽  
Vol 10 (2) ◽  
Author(s):  
Rafique Ahmed Khan ◽  
Keyword(s):  
Service Quality ◽  
Organizational Climate ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Supervisory Support ◽  
Tobacco Company ◽  
Relationship Of

Purpose: This paper aims to show the effects of organizational climate, including perceived organizational support and supervisory support on employees’ service quality in the context of Foreign Tobacco Company of Bangladesh. Methodology/Sampling: A total of 175 questionnaires were distributed among the respondents using non-probability, convenience sampling technique. Out of these, only 120 questionnaires were found suitable for data treatment. The data was treated with the help of software SPSS 20, applying correlation and linear regression analysis tools for testing the hypotheses. Findings: The study established that there was a positive relationship of employee service quality with independent variables i.e. perceived organizational support, supervisory support and organizational climate. It also explained the extent to which the employees perceived their service quality in context of organizational climate and also the support they got from the firm. The study also identified some important areas that need further improvement in the service quality of employees. Practical Implications: Findings of the study clearly indicate that in order to get better service from the employees, Foreign Tobacco Company needs to be more considerate by focusing on employees’ problems, needs and accordingly provide them adequate support to mitigate their problems. The results also indicate that service quality of the employees is highly influenced by the organizational climate, supervisory support and organizational support. The managers at various tiers may seek help from the findings and render maximum possible support to the employees to enhance their commitment and loyalty.

Professional quality of life of Florida emergency dispatchers

2017 ◽  
Vol 6 (1) ◽  
pp. 29-39 ◽  
Author(s):  
Anastasia Miller ◽  
Lynn Unruh ◽  
Ning Zhang ◽  
Xinliang Liu ◽  
Tracy Wharton
Keyword(s):  
Quality Of Life ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
The State ◽  
Psychological Resilience ◽  
Professional Quality Of Life ◽  
Cross Sectional ◽  
Content Type ◽  
Professional Quality

Purpose The purpose of this paper is to determine a baseline level of the Professional Quality of Life (ProQOL 5) in emergency dispatchers in the state of Florida, as well as to examine the how it is associated with psychological resilience, perceived coworker support, different types of debriefing, and perceived organizational support. Design/methodology/approach This was done through a cross-sectional administration of surveys to emergency telecommunicators and dispatchers in the state of Florida. Findings In total, 186 surveys were completed by active emergency dispatch personnel across the state of Florida. The study found that psychological resilience, education, and perceived organizational support were statistically related to professional quality of life in Florida Dispatchers. Research limitations/implications There are limitations due to the nature of cross-sectional survey design and due to the sample size. There are also possible issues with the accuracy of self-reported survey answers. The lack of participation from all agencies also hinders generalizability. Practical implications This study serves as a reference point for a very under studied emergency service population. There are also implications that psychological resilience development in dispatch personnel would assist in multiple aspects of their professional quality of life. Originality/value This is the first study to use the ProQOL 5 on dispatch personnel in Florida. It also displays statistical relationships between factors which dispatch agencies could use to increase employee job satisfaction and potentially reduce turnover.

PENINGKATAN KUALITAS HIDUP MELALUI LOGOTERAPI PADA KLIEN YANG MENJALANI HEMODIALISIS

2019 ◽  
Vol 11 (1) ◽  
pp. 9-18
Author(s):  
Abdul Wakhid ◽  
Ana Puji Astuti ◽  
Maya Kurnia Dewi
Keyword(s):  
Quality Of Life ◽  
Renal Failure ◽  
Test Group ◽  
Sampling Technique ◽  
T Test ◽  
P Value ◽  
Number Of Patients ◽  
Post Test ◽  
The Mean

Logoterapi merupakan terapi untuk menemukan makna positif dibalik sebuah kejadian yang tidak diharapkan. Logoterapi dilaksanakan secara individu maupun berkelompok dalam bentuk konseling dan berorientasi pada pencarian makna hidup individu. Tujuan logoterapi meningkatkan makna pengalaman hidup individu yang diarahkan kepada pengambilan keputusan yang bertanggung jawab. Penelitian ini dilakukan dengan menggunakan rancangan pre-experiment dengan metode pre and post test group, artinya pengumpulan data dilakukan terhadap responden untuk membandingkan kualitas hidup sebelum dan sesudah dilakukan intervensi. Teknik pengambilan sampel dilakukan dengan metode total sampling yaitu pengambilan seluruh sampel dengan tetap memperhatikan kriteria yang telah ditetapkan. Jumlah pasien yang menjalani hemodialisis di RSUD Ungaran sebanyak 21 orang dan di RSUD Ambarawa sebanyak 25 pasien. Analisis data dilakukan dengan menggunakan uji t test dependent. Hasil penelitian didapatkan bahwa dari 46 responden didapatkan rata-rata skor kualitas hidup pasien yang mejalani hemodialisis sebesar 60.22 dengan skor terrendah 55 dan skor tertinggi 69. Bahwa dari 46 responden didapatkan rata-rata skor kualitas hidup pasien yang mejalani hemodialisis sebesar 88.72 dengan skor terrendah 79 dan skor tertinggi 103. Hasil uji statistik dengan uji t test dependent diketahui ada pengaruh logoterapi terhadap kemampuan memaknai hidup pada klien yang menjalani hemodialisis di RSUD Kabupaten Semarang (p value: 0,0001). Saran perlunya peningkatan kemampuan perawat dalam memberikan layanan kesehatan termasuk pemberian atau pemanduan penemuan makna hidup bagi pasien hemodialysis, agar selain dengan hemodialysis, ada faktor internal dari pasien yang dapat dijadikan sebagai motivasi untuk sembuh dari penyakit.   Kata Kunci: Logoterapi, kualitas hidup   IMPROVE THE QUALITY OF LIFE OF PATIENTS WITH RENAL FAILURE WHO UNDERWENT HEMODIALYSIS   ABSTRACT Logotherapy is a therapy to discover the positive meaning behind an unexpected event. Logotherapy is carried out individually or in groups in the form of counseling and oriented to the search for the meaning of individual life. This study aims to improve the quality of life of patients with renal failure who underwent hemodialysis. This research was conducted by using pre-experiment with pre-post test study. The sampling technique was done by the convenience sampling. The number of patients undergoing hemodialysis as many as 46 respondents. Data analysis was done by using test t test dependent. The result showed that from 46 respondents got the mean of quality of life of patients who had hemodialysis 60.22 with lowest score 55 and highest score 69. Whereas from 46 respondents got the mean score of life quality of patients who had hemodialysis 88.72 with score the lowest score 79 and the highest score 103. The result of statistical test with t test dependent is known there is influence of logoterapi to the ability of meaningful life on client who undergo hemodialysis at Semarang Regency hospitals (p value: 0.0001). Advice on the need to improve the nurse's ability to provide health services, including the provision or guidance of the discovery of the meaning of life for hemodialysis patients, in addition to hemodialysis, there are internal factors of the patient that can be used as a motivation to recover from illness.   Keywords: Logotherapy, quality of life, kidney failure.  

KEPUASAN KONSUMEN DITINJAU DARI KUALITAS PELAYANAN, STORE ATMOSPHERE DAN PROMOSI DI RUMAH MAKAN PONDOK JOWI SOLO

2020 ◽  
Vol 4 (02) ◽  
Author(s):  
Shofia Zulfa Amalina ◽  
Sri Hartono ◽  
Ratna Damayanti
Keyword(s):  
Quality Of Service ◽  
Data Collection ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Consumer Satisfaction ◽  
Sampling Technique ◽  
Likert Scale ◽  
The Relationship

The purpose of this study was to analyze the effect of whether or not the quality of service, store atmosphere and promotion of consumer satisfaction at Pondok Jowi Restaurant Solo. The population in this study were consumers of Pondok Jowi Solo Restaurant in January 2020 at May 2020 with a total of 14,030 people. The sampling techniquemismpurposive samplingm which is a sampling technique with certain considerations by taking 100 respondents. Data collection uses a Likert scale questionnaire to measure respondents' answers to identify the relationship between service quality, store atmosphere and promotion of customer satisfaction. The results show that service quality, store atmosphere and promotion have a simultaneous and significant effect on customer satisfaction, servicei quality has assignificant effect on customer satisfaction, store atmosphere has a significant effect on customer satisfaction, and promotion has significant effect on customer satisfaction. Keywords: Service quality, Store atmosphere, Promotion, Consumer satisfaction

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