scholarly journals PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN WAJIB PAJAK KENDARAAN BERMOTOR PADA SAMSAT DRIVE THRU MATARAM UPTD PELAYANAN PAJAK DAERAH DAN RETRIBUSI DAERAH (PPDRD) MATARAM

2016 ◽  
Vol 5 (3) ◽  
Author(s):  
Ervan Anwar

The aim of this study is to identify the effect of service quality which covers services system and procedure, personnel skill and ability, and service facilities and infrastructure on the satisfaction of motor vehicle taxpayers. This research adopts the associative research design as research guidelines. Probability sampling with simple random sampling technique were used in distributing 100 copies of questionnaire provided to taxpayers who use the service of Mataram Drive Thru. 100 copies of distributed questionnaire were entirely completed and returned to the researcher. Pearson correlation product moment   were given to 100 respondents / taxpayer motorists who use services Mataram Drive Thru, 100 copies of questionnaires distributed, fully completed and returned to the researcher. Pearson Product Moment Correlation was used to analyze the data obtained from the respondents. The research findings indicate that  systems and procedures of services, personil skills and ability, and service facilities and infrastructure have significant effect on the level of customers satisfaction 0,05 (2-sided). Therefore, it can be concluded that those three variables significantly affect the customers satisfaction. Further, service facilities and infrastructure was on the top rank, personil skill and abilitywas on the second, and systems and procedures was on the third. Finally, it is expected that the result of this study will help stakeholders of Mataram UPTD PPDRD office (the office of area tax service and levies) understand and identify the rank of variables influencing motor vehicle taxpayers satisfaction. Keywords: Service Qualites, Service Systems and Procedures, Personnel Skill and Abilities, Service Facilities and Infrastructure, Customers Satisfaction.

2011 ◽  
Vol 2 (5) ◽  
pp. 229-238
Author(s):  
Ishfaq Ahmed ◽  
Khadija Aijaz Perji .

This study focuses on exploring the pattern of mobile phone usage among youngsters in Pakistan to delineate the extent of addictive behavior towards its usage. For this purpose questionnaires were used to elicit the responses. University students were selected as population and simple random sampling technique was used. Sample was consisting of 500 students out of which 400 students responded back comprising 80% response rate for this research. Findings of this study revealed that majority respondents are able to have definite priorities between their responsibilities & commitments and their cell phone usage. Very few are those who always exhibit the extreme addictive behaviors and rest is the majority who are not frequently involved in addictive usage patterns. Thus, youngsters use their cell phones under reasonable limits and do not tend towards extreme behaviors leading towards addictive cell phone usage.


2018 ◽  
Vol 10 (2) ◽  
pp. 156-167
Author(s):  
Davidya Febri ◽  
Tri Sulistyani

The purpose of this study was to determine the effect of knowledge and understanding of taxation regulations, tax avoidance and taxation sanctions simultaneously and partially on taxpayer compliance. To find out the difference in knowledge and understanding of taxation regulations,  tax  avoidance,  taxation  and  compliance sanctions  on  private  taxpayers  of private employees with ASN's personal taxpayers. In this study using the population of all individual taxpayers registered in the Tegal City KPP with a sample of 100 respondents. The sampling technique using simple random sampling. Methods of data collection by distributing questionnaires. The data is processed using SPSS program version 23. The results of this study conclude that the first hypothesis is that there is the influence of knowledge and understanding of tax regulations, tax avoidance and taxation sanctions simultaneously on taxpayer compliance with a significant value of 0,000. The second hypothesis  is  that  there  is an  influence  of  knowledge  and  understanding  of  taxation regulation partially to taxpayer compliance with the significant value equal to 0,011. The third hypothesis is that there is no partial tax avoidance effect on taxpayer compliance with a significant value of 0.069. The fourth hypothesis is that there is a partial effect of taxation sanctions on taxpayer compliance with a significant value of 0.030. The fifth hypothesis is that  there  are  differences  in  knowledge  and  understanding  of  taxation  regulations,  tax evasion,  tax  sanctions  and  compliance  with  private taxpayers  private  employees  with taxpayers personal ASN. While for both groups of taxpayers both private and ASN employees do not differ or there is no difference in preferences on tax sanctions.


2020 ◽  
Vol 7 (1) ◽  
pp. 70
Author(s):  
Anita Suciati ◽  
Rahmawati Rahmawati ◽  
Deasy Yunika Khairun

ABSTRACTmotivated by problems in adjusting to students. The purpose of this study is to look at the level of adjustment in students, then make a program design to improve adjustment, especially in class X students of SMA Negeri 1 Petir. This type of research is quantitative research. Sampling with simple random sampling technique with a sample of 189 study students. Characteristics of this study population are male and female, aged in adolescence aged 15 to 18 years, and all grade X students who attend SMA 1 Petir. Research on adjustment is carried out by looking at four aspects, namely emotional maturity, intellectual maturity, social maturity and responsibility. The data collection technique used is to spread research instruments in the form of a questionnaire, while the data analysis technique used is quantitative descriptive. After the Pearson Correlation data is obtained, the results of r count are compared with r tables. If r arithmetic> r table then the instrument is declared valid. The results of the r table obtained from the significance of 5% and the number of respondents is 45, the r table obtained by 0.294. The results showed the level of adjustment experienced by students was in the medium category with a 74% presentation. After knowing the level of adjustment, the design of the program is made according to the needs that are known from the research results that have been obtained. Keywords: Self-Adjustment, Program of Social Personal Guidance ABSTRAK Penelitian ini dilator belakangi oleh adanya permasalahan dalam penyesuaian diri pada peserta didik. Tujuan penelitian adalah untuk melihat tingkat penyesuaian diri pada peserta didik, kemudian membuat rancangan program untuk meningkatkan penyesuaian diri khususnya pada peserta didik kelas X SMA Negeri 1 Petir. Jenis penelitian yang digunakan adalah penelitian kuantitatif. Pengambilan sampel dengan teknik simple Random Sampling dengan jumlah sampel penelitian 189 peserta didik. Karakteristik pada populasi penelitian ini yaitu laki-laki dan perempuan, berusia pada masa remaja umur 15 sampai 18 tahun, dan seluruh peserta didik kelas X yang bersekolah di SMA Negeri 1 Petir. Penelitian mengenai penyesuaian diri dilakukan dengan melihat dari empat aspek yaitu kematangan emosional, kematangan intelektual, kematangan sosial dan tanggung jawab. Teknik pengumpulan data yang digunakanya itu dengan menyebar instrument penelitian berupa angket, sedangkan teknik analisis data yang digunakan adalah deskriptif kuantitatif. Setelah data pearson corelation didapat, maka hasil r hitung dibandingkan dengan r tabel. Jika r hitung > r tabel maka intrumen dinyatakan valid. Hasil r tabel didapat dari hasil signifikansi 5% dan banyaknya responden yaitu 45 maka didapat r tabel sebesar 0,294. Hasil penelitian menunjukan tingkat penyesuaian diri yang dialami peserta didik berada pada kategori sedang dengan presentasi 74%. Setelah mengetahui tingkat penyesuaian diri, maka rancangan program dibuat sesuai dengan kebutuhan yang diketahui dari hasil penelitian yang telah didapat. Kata Kunci :Penyesuaian Diri, Program Bimbingan Pribadi Sosial


2020 ◽  
Vol 18 (14) ◽  
Author(s):  
Yusfida Ayu Abdullah ◽  
Syifa’Azwa Ahmad Razi ◽  
Na’asah Nasrudin ◽  
Zulkifli Ahmad Zaki

The evolution of bicycles is tremendous. Humans recognized its function, importance, and value this non-motorized vehicle as an important part of their daily life. In Malaysia, most urban roads are designed for the motor vehicle therefore cycling is not a greater option for commuting to workplaces. This study aims at assessing the compatibility level of cycle lanes. Section 14, Shah Alam, Malaysia was selected as the case study, and a questionnaire survey utilizing the Simple Random Sampling technique was conducted involving 133 samples. The Bicycle Compatibility Index (BCI) was applied to calculate the capability of bicycle lanes. Results demonstrated the weaknesses of bike path infrastructure and its compliance to guidelines. The compatibility level of cycle lanes is still low, therefore, suggesting an enhanced approach to the planning and development of cycle lanes. The outcome of this study can be a guide to the local authority yet applicable to other urban areas.


2018 ◽  
Vol 5 (1) ◽  
pp. 39
Author(s):  
Faisal Eka Mahendra

This research aim to see the differences between conventional learning and cooperative learning types jigsaw II and NHT combination. In this research, sampling technique using is simple random sampling in tenth science five as an experiment class (method implemented) and tenth science four as an control class (conventional class). The datas about experiment, control class, and experiment try out collecting from documentation method. The test will be given after implementation has done in experiment class and will be given the same test in control class without the implementation. Each RPP signification in t-test are: first RPP is 0,42 < 0,05, second RPP is 0,003 < 0,05, the third is 0,000 < 0,05. The difference will be seen ini t_count > t_table, they are 2,083 > 2,004; 3,084 > 2,004; and 6,982 > 2,004. This shows that t_count > t_table, so Ha being accepted. That means, the average of student's outcomes of experiment class which teachs by jigsaw II and NHT combination really has the difference from conttol class. In this research the average of experiment class is 66,24 when control class is 43,73. It clearly shows that the average of experiment class higher than control class.


Author(s):  
Makworo Edwin Obwoge ◽  
Singoei James Kibor

<div><p><em>Career choice has always been a very challenging venture for most students in their transition from secondary school to higher learning institutions in most countries. Many factors come to play including self-motivation, influence by peers, parents and even performance in high school examinations. In Kenya, enrolment in market driven courses like engineering and hospitality has remained below capacity despite efforts by the Kenya government to boost it. The main objective of this study was to determine the factors that influenced trainees in their career choice in TVET institutions in North Rift of Kenya with the aim of assisting TVET institutions gain strategies to address skewness witnessed in enrolment in market driven courses. Survey research design was adopted for the study. The population for the study constituted of students and TVET providers in the TVET institutions in North Rift Kenya. Stratified random sampling technique was used to group students into the respective courses undertaken in the TVET institutions and simple random sampling technique was applied to select 316 respondents proportionately from the different strata. Questionnaires were the main research instruments used in the collection of data. Data collected was analyzed using descriptive statistics in SPSS and results presented in tabular and graphical forms. The research findings showed that student’s career choice was influenced by seven main factors. Among the recommendations was that secondary schools should come up with a career sensitization programme each year to help learners be better informed on available careers and current trends in the job market.</em></p></div>


2020 ◽  
Author(s):  
Leonard E. Ananomo

This study investigated the problems affecting the development of physical education and sports in tertiary institutions in Anambra State as perceived by the lecturers. To achieve the aim of the study, three research hypotheses were formulated. The survey research design was adopted for the study. The population of the study was 675 physical education lecturers and coaches in all the tertiary institutions in Anambra State. The sample was drawn through a stratified and simple random sampling technique. The sample for the study consists of 205 Physical Education lecturers and coaches randomly drawn from the three institutions. An instrument titled "Problems Affecting Physical Education and Sports Development Questionnaire (PAPESDO)" was used to elicit information from the respondents. Out of 205 questionnaires administered on the respondents, only two hundred (200) were retrieved. The data obtained were analyzed using independent t-test and Pearson Product Moment Correlation Coefficient (r). The findings revealed that corruption, irregular electricity power supply, and inadequate facilities/equipment are some of the major problems affecting the development of physical education and sports in tertiary institutions in Anambra State. Based on the findings, it was recommended that corruption should be checked in our institutions, the power supply should be enhanced or alternative sources of power should be developed and adequate facilities should be made available to enhance the development of all-important education.


2016 ◽  
Vol 4 (2) ◽  
pp. 270
Author(s):  
Subagio Budi Wahono ◽  
Cepi Safrudin Abdul Jabar

Penelitian ini bertujuan untuk mengetahui persepsi guru dan persepsi kepala sekolah terhadap keefektifan supervisi akademik kepala sekolah yang meliputi perencanaan, pelaksanaan, tindak lanjut supervisi akademik terhadap kinerja guru. Penelitian ini bersifat deskriptif kuantitatif. Populasi penelitian ini adalah kepala sekolah dan guru pada 4 (empat) Sekolah Menengah Kejuruan Negeri Kelompok Teknologi dan Rekayasa di Kabupaten Kebumen. Semua kepala sekolah dijadikan subyek penelitian. Sedangkan untuk guru diambil dengan teknik simple Random Sampling sejumlah 142 orang. Pengambilan data pada penelitian ini dengan angket dan wawancara sebagai pendukung atau cross check. Uji validitas instrumen dengan menggunakan Pearson Correlation. Data kuantitatif diolah secara deskriptif dengan bantuan SPSS 16.0 for window. Hasil penelitian menunjukkan bahwa: (1) Perencanaan supervisi akademik menunjukkan sangat efektif, (2) Pelaksanaan supervisi akademik menunjukkan kategori efektif, (3) Tindak lanjut supervisi akademik menunjukkan kategori efektif. Kata kunci: kepala sekolah, supervisi akademik, Sekolah Menengah Kejuruan THE EFFECTIVENESS OF SCHOOL PRINCIPAL ACADEMIC SUPERVISION OF STATE SMK AT ENGINEERING AND TECHNOLOGY DEPARTMENT AT KEBUMEN REGENCY Abstract This research aimed to know perceptions of teachers and principals perceptions of the effectiveness of school principal academic supervision which covers planning, implementing, following-up academic supervision on teacher is performance. This research has a quantitative descriptive characteristic. This research population was principals and teachers of four State Vocational Schools at Technology and Engineering Department at Kebumen Regency. All school principals became the subject of the research. Meanwhile the teacher is taken by Simple Random Sampling technique of 142 people. The data sampling at this research is with questionnaire and interview as support or cross check. The instrument validity test is by using Pearson Correlation. The quantitative data is processed descriptively by the help of SPPS 16.0 for window.The result of research shows that: (1) Academic Supervision Plan shows very effective category, (2) Academic supervision implementation shows effective category, (3) Academic supervision follow-up shows effective category. Keywords: school principal, academic supervision, Vocational High School


2017 ◽  
Vol 19 (2) ◽  
pp. 190
Author(s):  
Nani Dewi Sunengsih

Penelitian bertujuan untuk menganalisis hubungan antara profesionalisme, iklim sekolah, dan integritas dengan kinerja guru SMP Negeri di Jakarta Timur. Survei dilakukan dalam penelitian ini dengan sampel 100 orang guru dengan teknik Simple Random Sampling. Data dianalisis dengan tenik korelasional. Temuan penelitian adalah sebagai berikut. (1) Terdapat hubungan antaraprofesionalisme dengankinerja. Dengan kata lain makin tinggi profesionalisme guru akan makin baik kinerjanya. (2) Terdapat hubungan antaraiklim sekolah dengankinerja. Dengan kata lain makin tinggi iklim sekolah akan makin baik kinerja guru. (3) Terdapat hubungan antaraintegritas dengankinerja. Dengan kata lain, makin tinggi integritas guru maka makin tinggi kinerjanya. (4) Terdapat hubungan antaraprofesionalisme, iklim sekolah, dan integritas secara bersama-sama dengankinerja. Dengan kata lain, makin tinggi profesionalisme guru, iklim sekolah, dan integritas guru secara bersama-sama maka makin tinggi kinerjanya.The study aims to analyze the relationship between professionalism, school climate, teacher performance and integrity of the Junior High School in East Jakarta. The survey was conducted in this study with a sample of 100 teachers with simple random sampling technique. Data were analyzed using correlational technique. The research findings are as follows. (1) There is a relationship between the professionalism and the performance. In other words, the higher the professionalism of teachers will be better performance. (2) There is a relationship between school climate and the performance. In other words, the higher the school climate will be better teacher performance. (3) There is a relationship between the integrity and the performance. In other words, the higher the integrity of the teacher so the higher the performance. (4) There is a relationship between professionalism, school climate, and integrity together with the performance. In other words, the higher the professionalism of teachers, school climate, and integrity of teachers together so the higher the performance.


2021 ◽  
Vol 1 (1) ◽  
pp. 163-183
Author(s):  
Reza Fahmi ◽  
Furkan Besel ◽  
Prima Aswirna ◽  
Farah Audi Fahmi ◽  
Danial Muhammad Fahmi

Abstract: Educational tourism can be built as a bridge between society and the Islamic Boarding School. It’s also can improve a new entrepreneurship model in Islamic Boarding School. The study used a quantitative approach. The population was about 387 students who were involved as a population in the study. But only 196 people as a sample. The sampling technique is simple random sampling. The data collection technique was the psychology scale—data analysis technique with a Pearson correlation statistical model. This study found that: (1) the distribution of mean and percentage of educational tourism perception had not been developed or low; (2) the distribution of min and portion of self-fulfillment of students was high; (3) there was an effect between students' perception about education tourism and their self-fulfillment. Abstrak: Wisata edukasi dapat menjadi jembatan antara masyarakat  dan pondok pesantren yang tidak mengetahui tentang pondok pesantren. Pengembangan pariwisata pesantren memberi ruang terbentuknya kewirausahaan baru di pesantren. Penelitian menggunakan pendekatan kuantitatif. Populasi sebanyak 387 siswa yang dilibatkan sebagai populasi dalam penelitian. Tapi hanya 196 orang sebagai sampel. Teknik pengambilan sampel dengan simple random sampling. Teknik pengumpulan data menggunakan skala psikologi. Teknik analisis data dengan model statistik regresi sederhana. Hasil penelitian ini menemukan: (1) sebaran rerata dan persentase persepsi tentang wisata pendidikan belum berkembang atau rendah. (2) sebaran min dan persentase pemenuhan diri siswa tinggi. (3) ada pengaruh antara persepsi siswa tentang wisata pendidikan dengan kemandirian santri.


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