scholarly journals Rancang Bangun Sistem Informasi Ticketing Helpdesk pada DPMPTS Pemprov DKI Jakarta

2020 ◽  
Vol 7 (2) ◽  
pp. 334
Author(s):  
Alfian Alfian ◽  
Yumi Novita Dewi ◽  
Firstianty Wahyuhening Fibriany ◽  
Harsih Rianto ◽  
Adika May Sari

Implementing Information Technology and Archiving (PSTIK) is a field that has the main task of helping the head of service in leading and carrying out the task of managing information and communication technology. PSTIK is currently not computerized and only relies on whatsapp or telephone connections to address hardware, software or internet network issues called Ticketing Helpdesk. This application allows that at the time of the approval and processing process there is no error in communication at the DPMPTS of the DKI Jakarta Provincial Government. With this Ticketing Helpdesk information system, it is expected to be able to assist operational activities so as to support business processes in the PSTIK sector to be better than the previous system

2017 ◽  
Vol 2 (1) ◽  
Author(s):  
Febri Nova Lenti

E-commerce B2B-B2C is a kind of E-commerce with forms of interaction Bussiness to Bussiness (B2B) and Bussiness to Customer (B2C) where there is interaction between producers (company, home industries, providers of goods and services) with distributors and retailers, which followed by distributors and retailers to consumers based on electronic media that is connected to the internet. The system is engineered using Affiliate System where the activity in these systems sell products or services of another person without having to buy or have products or services. The affiliate system uses a system of revenue sharing or commission in accordance with the agreement. How affiliate system can support B2B-B2C interactions as well as the application of information and communication technology appropriate to support business processes will be explorated in this research. Results to be obtained from this research is an E-commerce system that provides ease of process to support an information system of selling based on mobile and web from providers of goods and services to retailer and from the retailer to the consumer.Keywords:E -Commerce, Business Process, B2B, B2C, Afiliate, provider of goods, retailers, consumers


2019 ◽  
Vol 9 (2) ◽  
pp. 153
Author(s):  
Muhammad Sholeh ◽  
Rr. Yuliana Rachmawati ◽  
Joko Triyono

The development of information and communication technology has not only changed the way people communicate, but also trading methods. The public has begun to get used to making transactions with information technology. This can be seen with the growth of online stores that offer a variety of products. As SMEs, the change in people's paradigm in transactions must be followed by offers or transactions with information technology. This opportunity must be anticipated by the SMEs. Efforts to support the use of the internet as a promotional medium are to use the MSME information system. This MSME information system is designed to promote MSME principals especially those in Bantul district. In order for the use of this MSME information system to work properly, there needs to be training and assistance in using the system. Mentoring activities have been carried out, especially for community groups incorporated in the Bantul district community information group.


2013 ◽  
Vol 11 (4) ◽  
pp. 871-882
Author(s):  
Roman Lavtar

Today, the information and communication technology (ICT) is vital for a successful and on-going operation and as support in the decision-making process of an organization. ICT used to serve merely as a data processing support and later as a management information system but it is nowadays becoming understood as a strategic information system, which is no longer separated from an organization’s business strategy. The new functionality requires that an organization does not treat ICT in its business plan separately. Such a role requires a change of business processes, different organizational approaches and a skilled workforce. Knowledge in an organization has been a competitive advantage and not an asset for quite some time now, therefore ICT must also be observed and applied in the light of creating the organizational knowledge. However, there is a risk of the role of ICT being overestimated, both in current operations as well as in the introduction of changes in an organization. The article studies the impact of ICT on the operations of an organization in the context of creating organizational knowledge and introducing changes. Moreover, it points out the traps which the management is exposed to whilst introducing such changes.


2021 ◽  
Vol 4 (1) ◽  
pp. 97-102
Author(s):  
Ghiri Basuki Putra ◽  
Eddy Jajang Jaya Atmaja

Abstract: The development of information and communication technology is currently growing rapidly and has touched almost all levels of society. With the advancement of information technology, the dissemination of information is accelerating and is not limited to space and time. The village is currently getting special attention from the government with the large budget given to each village to advance rural villages in Indonesia. However, these funds are still very minimal for development in the field of information technology. In fact, every village needs information technology, especially information systems to help the performance of the village government in providing services to the community and to facilitate data and information management. This information system will provide complete information and facilitate the dissemination of information in the digital era by utilizing the Internet. Banyuasin Village does not yet have a village information system in managing data and information and for conveying information to the community. This service method is community education by conducting discussions, interviews, socialization and training for the system that has been built so that it can be used by the village of Banyuasin. The village information system that was built provided benefits in the field of information technology and made Banyuasin Village a mobile application-based Information and Communication Technology-based village. Keywords: information system; village profile; website  Abstrak: Perkembangan teknologi informasi dan komunikasi saat ini semakin pesat dan telah menyentuh hampir ke seluruh lapisan masyarakat. Dengan kemajuan teknologi informasi menyebabkan penyebarluasan informasi semakin cepat dan tidak terbatas dengan ruang dan waktu. Desa saat ini mendapatkan perhatian khusus dari pemerintah dengan besarnya anggaran yang diberikan ke tiap desa untuk memajukan desa desa di Indonesia. Hanya saja, dana tersebut masih sangat minim untuk pengembangan di bidang teknologi Informasi. Padahal setiap desa membutuhkan teknologi informasi terutama sistem informasi untuk membantu kinerja pemerintah desa dalam memberikan layanan kepada masyarakat serta memudahkan dalam pengelolaan data dan informasi. Sistem informasi ini akan memberikan informasi lengkap dan dan memudahkan penyebarluasan informasi pada   era   digital   dengan pemanfaatan Internet.   Desa Banyuasin belum mempunyai sistem informasi desa dalam pengelolaan data dan informasi serta untuk menyampaikan informasi ke masyarakat. Metode pengabdian ini adalah pendidikan masyarakat dengan melakukan diskusi, wawancara, sosialisasi dan pelatihan untuk sistem yang telah dibangun agar dapat digunakan oleh desa Banyuasin. Sistem informasi desa yang di bangun memberikan manfaat di bidang teknologi informasi dan membuat Desa Banyuasin menjadi desa yang berbasis Teknologi Informasi dan Komunikasi berbasis aplikasi mobile. Kata kunci : profil desa; sistem informasi; website


Author(s):  
Alberto Giovannini

The financial system is one of the primary users of information technology, which in recent decades has experienced phenomenal progress. This chapter discusses how information and communication technology has changed the financial system, and what policy challenges arise from the interactions of information technology progress and financial innovation. I focus on the asset management and banking industries. In the case of asset management, progress in information technology has partially transformed the industry, and potentially made it more efficient. In the case of banking, the industry has been changed profoundly, has grown significantly, but at the same time it has become more fragile. The chapter discusses the implications of these phenomena for policymaking.


2016 ◽  
Vol 1 (2) ◽  
pp. 120
Author(s):  
Dimas A. Gammayani ◽  
Irham Hanif Nabawi ◽  
Muhammad Irsyad Alfatih

Changes are rapidly occur in this world, especially developments in the field of information and communication technology. Man must be able to adjust quickly to keep up. Developments in information and communication technology has made it easier for people in work. Utilization of information and communication technology are expected to make work performed by humans is more effective and efficient. National Library of Indonesia mandated by Law No. 43 of 2007 as an adviser to all types of libraries throughout Indonesia. In carrying out the task, the National Library should coordinate with local government including the provincial government, represented by the provincial library which can be said to represent the provincial government in the affairs of the library. National Library of Indonesia in coordination with the provincial library has been facilitated by information and communication technology such as telephone, fax and internet. In addition, coordination can also be done through conventional correspondency or direct face to face. This study tried to define which communication system that is commonly used by the National Library of Indonesia when coordinating with the provincial library and the reasons that lie behind them. The method used in this research is descriptive with a participatory approach, the researchers and respondents are equal and shared a mutual cooperation. This research indicates that face-to-face coordination is more preferred, because face-to-face coordination offers a social and economical benefit.


2006 ◽  
Vol 5 ◽  
pp. 2-5
Author(s):  
Georg Marckmann ◽  
Kenneth W Goodman

Computer-based information and communication technologies continue to transform the delivery of health care and the conception and scientific understanding of the human body and the diseases that afflict it. While information technology has the potential to improve the quality and efficiency of patient care, it also raises important ethical and social issues. This IRIE theme issue seeks to provide a forum to identify, analyse and discuss the ethical and social issues raised by various applications of information and communication technology in medicine and health care. The contributions give a flavour of the extraordinarily broad landscape shaped by the intersection of medicine, computing and ethics. In fact, their diversity suggests that much more work is needed to clarify issues and approaches, and to provide practical tools for clinicians.


2021 ◽  
Vol 7 (2) ◽  
pp. 138-147
Author(s):  
Johni S. Pasaribu

Nowadays technology is developing very fast, including information and communication technology. For that we need fast steps in following it. Information and communication technology has entered all aspects of life, including the business world. This is because the work assisted by information technology can minimize errors and even losses that will occur. Warna Print is a company engaged in the printing sector, which serves banner designs and banner printing and is currently facing problems in the field of ordering. The banner ordering system used in Warna Print is still done conventionally. For example, in recording orders, making order invoices to taking orders and transaction reports, they still rely on recording on notes. This of course can cause loss or damage to the order data and sales transactions. With the design of this application will be able to help expedite the transaction process on Color Print. The design of this application uses the Netbeans IDE with the Java programming language and the MySQL database program. This application has guaranteed security, because only owners and employees who have a username and password can access this application. In addition, the error rate in recording orders is very small, because each customer receives a different transaction number, so as to minimize errors on the transaction report.


2019 ◽  
Vol 8 (1) ◽  
pp. 12
Author(s):  
Parnian Asgari ◽  
Elham Nazari

Introduction: In the field of health, information and communication technology plays an important role, the world is experiencing the era of communication, the field of health is not asymmetrical. According to the study, Iran is one of the countries that is at high risk of diabetes, and continues to increase in Iran and in most countries. The purpose of this paper is to review the literature on the effectiveness of Information and Communication Technology (ICTs) in the treatment of type 1 and type 2 diabetes.Material and Methods: This study was conducted as a review and through a search of valid information databases such as PubMed, Science direct, and Google Scholar. After the final extraction from the 106 papers in the cellular field 37% and 36% in telemedicine and 27% in the Internet topic from 2010 to 2018, were finalized.Results: The findings of the study showed that the recent developments in information technology combined with services for cost optimization have increased and the current use of information technology (IT) offers unique opportunities for patients with diabetes. Internet, mobile phone and telemedicine services can facilitate and improve communication between patients and healthcare professionals and play an important role in managing diabetes. The growing challenge is the proper management of diabetes to play an important role by employing innovative approaches aimed at improving patient outcomes and reducing the incidence of adverse healthcare systems.Conclusion: This study is an overview of information and communication technology research in diabetes management and can help researchers measure the effectiveness of information and communication technology in diabetes self-care and therapeutic systems in different areas and motivate self-management. Cost reduction, technology acceptance and satisfaction.


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