scholarly journals PELAKSANAAN PELAYANAN PRIMA TERHADAP KEPERCAYAAN NASABAH PADA PT. BANK PERKREDITAN RAKYAT JORONG KAMPUNG TANGAH PARIAMAN

2020 ◽  
Author(s):  
Romi Susanto ◽  
Elva Susanti

This research was conducted at PT. Jorong People's Credit Bank, Tangah Pariaman Village. The type of data collection used is Field Research and Research to the Library. Based on the research results it was found that the application of excellent service has been carried out by PT. Jorong People's Credit Bank, Tangah Pariaman Village, but the acceptance and response from some customers was not very good. The goal is to determine the process of implementing excellent service on customer trust in PT. Jorong People's Credit Bank, Tangah Pariaman Village. The method used is a qualitative method. With the results of this study, it can be applied (1) In the implementation of excellent service at the bank starting from being neat and polite, it can provide special services to customers, so that customers feel satisfied with the service they will receive. (2) Terms of service must be in accordance with standards and service is not making it up and always be honest in attitude. (3) Maintaining good relations between employees and customers so that customer trust is maintained. (4) Adding facilities and infrastructure in banks that support services. (5) Keeping abreast of the times in order to be able to compete with other banks in modern times like today.

2019 ◽  
Author(s):  
ANDRE MISA PUTRA ◽  
jhon fernos

Banking is now increasingly recognized that the service and trust of customers or customers is a provision that is difficult to separate and is a vital aspect in order to survive in the business to win the competition. This study aims to provide excellent service to customer trust on PT. Rural Banks jorong kampung tangah pariaman. This type of research includes a type of qualitative research. This research was conducted on on PT. Rural Banks jorong kampung tangah pariaman. The type of data collection used is Field Reset and Reset to the Library. Based on research found that the implementation of excellent service has been carried out by PT. Rural Banks jorong kampung tangah pariaman but the acceptance and response of some customers or customers is not very good. With the results of this study, it can be suggested (1) the performance of employees must be improved even better. (2) Provision of services must be in accordance with standards and services not making it up are always honest in attitude. (3) Keeping the customer's trust in order not to switch to another bank. (4) Adding facilities and infrastructure that support services (5) Always keep abreast of the times so as not to lose competitiveness with other banks in modern times like today.


JALABAHASA ◽  
2018 ◽  
Vol 14 (1) ◽  
pp. 111
Author(s):  
Seplian Nungki Kusuma ◽  
Ucik Susilowati ◽  
Hendri Wahyu Widodo

Abstract:This study aims to discuss the meaning and interrelationship Mantra Siraman Air Sedudo. The meaning and interrelationship between spells to know the meaning contained in the mantra for the life of Nganjuk people. This research uses qualitative method, to know the meaning and relevance of water sprinkle Sedudo mantra. Data collection techniques used in knowing the Mantras Air Sedudo text is by observing or visiting direct informants who know about the spell text. The results of this study show that 1) The meaning of the Siraman Air Sedudo has a deep and strong meaning. 2) The interrelationship between the spells of one another are interconnected and inseparable. 3) Mantra Siraman Air Sedudo continues to grow and be maintained until today, although the development of the times continues. Mantra Siraman Air Sedudo has three mantras such as: 1) Pangkur Singgah-Singgah, 2) Dandang Rahayu Sugar, and 3) Wirangrong. The three mantras used are related to one another. The above three spells concerning human relationships with the Creator and the life, death, sustenance, and luck of society. Air Sedudo spell is used to keep the citizens of Nganjuk from bad things and get good things.Keywords: Mean, Mantra Siraman Air Sedudo, Mantra  interconnection   Abstrak:Penelitian ini bertujuan untuk membahas makna dan keterkaitan antar mantra Siraman Air Sedudo. Makna dan keterkaitan antar mantra untuk mengetahui makna yang terkandung dalam mantra tersebut bagi kehidupan masyarakat Nganjuk. Penelitian ini menggunakan metode kualitatif, untuk mengetahui makna dan relevansi dari mantra Siraman Air Sedudo. Teknik pengumpulan data yang digunakan dalam mengetahui teks mantra Siraman Air Sedudo adalah dengan observasi atau mengunjungi langsung narasumber yang mengetahui mengenai teks mantra siraman. Hasil penelitian ini menunjukan bahwa 1) Makna mantra Siraman Air Sedudo memiliki arti dalam dan kuat. 2) Keterkaitan antar mantra satu dan lainya saling berhubungan dan tidak dapat dipisahkan. 3) Mantra Siraman Air Sedudo tetap berkembang dan dijaga hingga saat ini, meskipun perkembangan zaman terus berlangsung. Mantra Siraman Air Sedudo memiliki tiga mantra seperti : 1)Pangkur Singgah-Singgah, 2)Dandang Gula Rahayu, dan 3) Wirangrong. Ketiga mantra yang digunakan memiliki keterkaitan antara satu dengan yang lain. Ketiga mantra di atas mengenai hubungan manusia dengan Sang Pencipta serta hidup, mati, rezeki, dan kemujuran masyarakat. Mantra siraman Air Sedudo digunakan untuk menjaga keselamatan warga Nganjuk dari hal yang buruk dan mendapatkan hal-hal yang baik.Kata-kata kunci: Makna, Mantra Siraman Air Sedudo, Keterkaitan mantra  


2019 ◽  
Vol 2 (1) ◽  
pp. 13-25
Author(s):  
Indah Permata Futri ◽  
Zailani Surya Marpaung

ABSTRACT This research is motivated by the circulation and use of narcotics in adolescents which are still rife in Ogan Komering Ilir Regency. This study aims to determine the effectiveness of prevention of drug abuse in adolescents in Ogan Komering Ilir Regency. The method used in this study is a qualitative method. Data collection techniques are done through in-depth interviews and documentation studies. The theory used in this study is the theory of open systems according to Richard M Steers, namely effectiveness can be seen based on three dimensions, namely input, process and output. Based on the results of field research shows that the input, process and output has not been effective. The conclusion of this research is that the effectiveness of prevention of narcotics abuse in adolescents in Ogan Komering Ilir Regency (study at the National Narcotics Agency Ogan komering Ilir Regency) has not been effectively implemented. This research suggests that the effectiveness of preventing narcotics abuse among adolescents (a study at the National Narcotics Agency of Ogan Komering Ilir) can run well and effectively: (1) There needs to be communication and cooperation between BNNK OKI and the Regency Government, Police and Related Agencies to help resources in the prevention of narcotics, (2) socialization activities or counselling on the dangers of anti-drugs must be increased, and (3) prioritizing the use of traditional media.


2020 ◽  
Vol 4 (2) ◽  
pp. 208
Author(s):  
Rahmat Firdaus ◽  
Melisantri Okvita

<p><em>The purpose of this research is to find out and to analyze the implementation of murabahah financing at Bank Syariah Mandiri KCP Padang Panjang its conformity with the DSN MUI Fatwa Number four of two thousand. This type of research is field research field research and library research research. The research method used is a qualitative method. Data collection techniques are observation, interview and documentation. The results of this study indicate that in the general provisions of Islamic banks that the bank buys the goods needed only on behalf of the bank itself and the purchase must be separate and have personal limitations. However, in practice, it is found that the bank provides money to customers to buy one of the items needed on behalf of the bank using an installment system based on the amount and time determined by the bank. in is allowed by the clerics on the condition that the bank authorizes the customer to buy goods under the murabahah bil wakalah contract. However, according to the author's opinion, there is no conformity of the DSN-MUI fatwa regarding murabahah with its</em><em> practice at Bank Syariah Mandiri KCP Padang Panjang.</em></p><p><em><br /></em></p><p>Tujuan dalam penelitian ini adalah untuk mengetahui dan menganalisis pelaksanaan pembiayaan murabahah pada Bank Syariah Mandiri KCP Padang Panjang kesesuaiannya dengan Fatwa DSN MUI No. 4 Tahun 2000. Jenis penelitian adalah penelitian lapangan <em>field research</em>. Metode penelitian yang digunakan adalah metode penelitian kualitatif. Teknik pengumpulan data adalah observasi, wawancara dan dokumentasi. Hasil penelitian menunjukkan bahwasannya dalam ketentuan umum fatwa murabahah di bank syariah yaitu bank membeli barang yang dibutuhkan nasabah atas nama bank sendiri dan pembelian harus sah dan bebas riba. Akan tetapi pada prakteknya dilapangan adalah bank memberikan uang kepada nasabah untuk membeli salah satu barang yang dibutuhkan atas nama bank dengan sistem angsuran berdasarkan jumlah dan waktu yang telah ditetapkan oleh bank. Hal ini dibolehkan oleh ulama dengan ketentuan pihak bank menguasakan kepada nasabah untuk membeli barang dengan akad <em>murabahah bil wakalah</em>.</p>


2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Vera Fadillah Marufin ◽  
Siska Lis Sulistiani ◽  
Encep Abdul Rojak

Dalam Peraturan Mahkamah Agung Nomor 1 Tahun 2008 tentang Prosedur Mediasi di Pengadilan, mediasi adalah cara penyelesaian sengketa melalui proses perundingan untuk memperoleh kesepakatan para pihak dengan dibantu oleh mediator. Mediator adalah pihak netral yang dapat membantu para pihak dalam proses perundingan. Dalam penelitian tersebut bertujuan untuk mengetahui bagaimana upaya mediator dalam meminimalisir jumlah perceraian di Pengadilan Agama Indramyu. Dalam penelitian ini metode yang digunakan adalah metode kualitatif dengan pendekatan yuridis normatif dengan kajian penelitian lapangan (field research) di Pengadilan Agama Indramayu. Teknik pengumpulan data yang penulis gunakan ada tiga yaitu wawancara (interview),dokumentasi, dan kajian kepustakaan kemudian dianalisis dengan metode deskriptif. Hasil akhir dari penelitian ini adalah bahwa peranan mediator dalam meminimalisir jumlah perceraian di Pengadilan Agama Indramayu sudah sesuai dengan prosedur mediasi dalam PerMA No 1 Tahun 2016.Mediator melakukan upaya dengan mediasi, muasabah diri untuk kedua belah pihak,memberitahukan akibat hukum yang terjadi dan memberikan solusi dengan memberi kesempatan kedua belah pihak menceritakan masalahnya. Langkah ini merupakan salah satu cara untuk meminimalisir namun tidak setiap mediasi menghasilkan hasil yang maximal. Maka dari itu mediator harus mengeluarkan trobosan terbaru dalam memediasi dan menjadikan mediator yang kreatif dan inovatif.  In the Supreme Court Regulation Number 1 of 2008 concerning Mediation Procedures in Courts, mediation is a method of resolving disputes through the negotiation process to obtain agreement between the parties assisted by mediators. The mediator is a neutral party who can help the parties in the negotiation process. In this study the aim was to find out how the mediators tried to minimize the number of divorces in the Indramyu Religious Court. In this study the method used is a qualitative method with a normative juridical approach with field research in the Indramayu Religious Court. There are three data collection techniques that the author uses, namely interviews, documentation, and literature review and then analyzed using descriptive methods. The final result of this study is that the role of mediators in minimizing the number of divorces in the Indramayu Religious Court is in accordance with mediation procedures in PerMA No. 1 of 2016. Mediators make efforts with mediation, satisfy themselves for both parties, notify legal consequences that occur and provide solutions by giving both parties a chance to tell the problem. This step is one way to minimize but not every mediation produces maximum results. Therefore, the mediator must issue the latest breakthroughs in mediating and making creative and innovative mediators.


2020 ◽  
Vol 1 (1) ◽  
pp. 67-79
Author(s):  
Nizrah Nizrah ◽  
Nasaruddin Nasaruddin ◽  
Hamiyuddin Hamiyuddin

This research has a problem that how is the implementation of the topo salia custom in Desa Maninili Barat, Kecamatan Tinombo Selatan, Kabupaten Parigi Moutong, and what is the view of Islamic law on the topo salia custom. The research method used is a qualitative method that describes field research. In the data collection technique, the writer used the method of observation and direct interviews with informants, namely the village head and several religious figures as well as documentation. Then, the results of the research found that first the topo salia custom is a ritual that is carried out in the month of Rabiul Awal to commemorate the birthday of the Prophet Muhammad. namely on the 12th of Rabiul Awal, this tradition was carried out with the aim of rejecting calamities and making their children live and cultured. Second, according to the view of traditional Islamic law, topo salia does not contradict Islamic law because it contains Islamic values, such as deliberation, mutual cooperation, strengthening friendship, and a form of gratitude to Allah swt.


2020 ◽  
Vol 9 (2) ◽  
pp. 399
Author(s):  
Nopria Martin ◽  
Sri Wiratma

AbstrakPenelitian ini bertujuan untuk mengetahui proses pembuatan batik kreatif teknik cap dengan media rongsokan, serta mengetahui hasil akhir dari proses pembuatan batik kreatif teknik cap dengan media rongsokan”. Metode penelitian yang digunakan oleh peneliti dalam pengumpulan data menggunakan metode kualitatif dengan pendekatan deskriptif. Penelitian ini menggunakan metode deskriptif kualitatif. Melakukan penelitian didalam kelas yang sudah tersedia sebagaimana adanya tanpa melakukan perubahan situasi kelas dan jadwal pembelajaran. Perlakuan yang dilaksanakan adalah proses pembuatan batik kreatif dengan teknik cap dan melihat hasil dari karya tersebut. Dari hasil penelitian dapat diketahui proses pembuatan batik kreatif teknik cap dengan media rongsokan di SMP Swasta Salsa Percut Sei Tuan. Teknik pembuatan batik teknik cap dengan media rongsokan atau barang bekas sangat berbeda dengan batik tulis dan batik teknik colet melainkan mencap langsung pada kain tersebut. Dimana prosenya ialah mencap, mewarna, memblok, melorod, dan (finishing) dan kain batik telah selesai.Kata Kunci: batik cap, rongsokan, proses pembuatan.AbstractThis study aims to knowing the process of making creative batik using stamp techniques with junk media, and knowing the final result of the process of making creative batik using stamp techniques using scrap media". The research method used by researchers in data collection using qualitative methods with a descriptive approach. This study used descriptive qualitative method. Doing research in the classroom that is already available as is without changing the classroom situation and learning schedule. The treatment carried out is the process of making creative batik using stamp techniques and seeing the results of the work. From the research results, it can be seen that the process of making creative batik with stamp techniques using junk media at Salsa Percut Private Middle School in Sei Tuan. The technique of making stamped batik using junk media or used goods is very different from the hand-written batik and the dabbing technique of batik, but it is directly stamped on the cloth. Where the process is stamping, coloring, blocking, melting, and (finishing) and the batik cloth has been finished.Keywords: batik stamp, wreckage, manufacturing proces. 


Sirok Bastra ◽  
2020 ◽  
Vol 8 (1) ◽  
pp. 109-122
Author(s):  
Wati Kurniawati

Penelitian ini mengidentifikasi struktur frasa, klausa, dan kalimat bahasa Talondo yang dituturkan oleh masyarakat Talondo, di Desa Bonehau, Kecamatan Bonehau, Kabupaten Mamuju.  Fokus masalah dalam penelitian ini bagaimana struktur frasa, klausa, dan kalimat bahasa Talondo? Penelitian ini bertujuan mengidentifikasi struktur frasa, klausa, dan kalimat bahasa Talondo. Penelitian ini merupakan penelitian lapangan dengan menggunakan metode deskriptif kualitatif. Teknik pengumpulan data berupa aspek kebahasaan, yaitu frasa, klausa, dan kalimat dilakukan dengan teknik kerja sama dengan informan dan teknik kuesioner. Pengumpulan data itu dilakukan dengan kuesioner, simak, wawancara, dan catat. Sumber data lisan diperoleh dari informan penutur asli. Penentuan informan berpedoman pada kualifikasi dan kemampuan penutur. Sampel dalam penelitian ini dipilih berdasarkan kriteria responden. Hasil penelitian menunjukkan bahwa bahasa Talondo memiliki struktur frasa endosentris yang berkonstruksi atributif dan koordinatif. Konstruksi atributit memiliki empat tipe, yaitu nomina, verba, adjektiva, dan numeralia sebagai konstituen induk. Konstruksi koordinatif memiliki enam tipe, yaitu nomina, verba, adjektiva, preposisi, numeralia, dan adverbia sebagai konstituennya. Selain frasa endosentris, bahasa Talondo memiliki struktur frasa eksosentris yang berkonstruksi direktif, konektif, objektif, dan predikatif. Konstruksi direktif memiliki empat struktur frasa. Konstruksi konektif memiliki delapan struktur frasa. Konstruksi objektif memiliki satu struktur frasa. Konstruksi predikatif memiliki delapan struktur frasa. Sementara itu, konstruksi klausa terdiri atas unsur subjek dan predikat yang terdiri atas satu predikat atau lebih. Kalimat terdiri atas unsur predikat dan subjek dengan atau tanpa objek, pelengkap dan keterangan. Unsur predikat dan subjek merupakan unsur yang kehadirannya selalu wajib. Pola kalimat dasar meliputi tipe S-P, S-P-O, S-P-Pel, S-P-Ket, S-P-O-Pel, dan S-P-O-Ket. This research identifies the structure of phrases, clauses and sentences in the Talondo language spoken by the Talondo community, in Bonehau Village, Bonehau District, Mamuju Regency. The focus of the problem in this research is how the structure of phrases, clauses and sentences in the Talondo language? This study aims to identify the structure of Talondo phrases, clauses and sentences. This research is a field research using descriptive qualitative method. Data collection techniques in the form of linguistic aspects, i.e. phrases, clauses and sentences, were carried out in collaboration with informants and questionnaire techniques. Data collection was carried out by questionnaire, refer, interview, and note. Sources of oral data were obtained from native speakers of the Talondo language in Talondo Hamlet, Bonehau Village, Bonehau District, Mamuju Regency, West Sulawesi Province. The determination of informants is based on the qualifications and abilities of the speaker.The sample in this study was chosen based on the criteria of the respondents. The results showed that the Talondo language had an endocentric phrase structure that was attributive and coordinated constructions. Atributive construction have four types, namely nouns, verbs, adjectives, and numeralia as parent constituents. Coordinative construction has six types, namely nouns, verbs, adjectives, prepositions, numeralia, and adverbs as constituents. In addition to endocentric phrases, Talondo has an exocentric phrase structure that has directive, connective, objective, and predictive constraction. The directive construction has four phrase structures. Connective construction has eight phrase structures. Objective construction has one phrase structure. The predictive construction has eight phrase structures. Meanwhile, clause construction consists of subject and predicate elements consisting of one or more predicates. Sentences consist of predicate elements and subjects with or without objects, complements and captions. The element of predicate and subject is an element whose presence is always mandatory. The basic sentence patterns include type S-P, S-P-O, S-P-Comp, S-P-Capt, S-P-O-Comp, and S-P-O-Capt.


2020 ◽  
Vol 1 (4) ◽  
pp. 673-691
Author(s):  
Khaerul Aqbar ◽  
Aswar Aswar ◽  
Muh. Sepriadi

This study aims to determine the practice of product contracts and a review of Islamic law on gold savings products in Sharia pawnshops. The research method used a field research approach (filed reaserch) which was qualitative descriptive, and data collection was obtained through observation, interviews and library research (library reaserch), and the research locus was carried out at the Pinrang Syariah Pegadaian Branch. The research results found that; First, regarding the practice, the Pinrang Branch of the Sharia Pegadaian provides many facilities for customers who want to start investing in gold. In addition, Pegadaian Syariah also offers products in the form of Gold Savings, which is a gold buying and selling service with deposit facilities. As for the process of liquidating (selling) gold, it is carried out in two ways, namely by reselling it if the customer wants cash and printing if the customer wants it in the form of gold bullion. Second, the Gold Savings scheme in Sharia Pawnshops is a problematic contract because one of the contracts has an element of usury, to be precise in the murabahah contract, where scholars have different opinions about its abilities. Jumhur ulama agree on the prohibition (because some scholars from syafi'iyyah and malikiyyah argue that gold is included as ṡaman (price, means of payment, money) which cannot be exchanged in installments, because it causes usury and must be done in cash at the time of the contract. Third, DSN MUI and other contemporary scholars consider that the sale and purchase of gold / murabahah gold is permissible both in cash and credit as long as they are not intended as security (price) but sil'ah (goods).


2020 ◽  
Vol 5 (2) ◽  
pp. 184
Author(s):  
Harnifa Harnifa ◽  
Haeurn Ana ◽  
La Niampe

Abstract  : The purpose of this study is to describe and analyze the social values contained in the Kasungki expression in the Muna Community of Karoo Village, Kontukowuna District. This research is a field research. The method used in this research is descriptive qualitative method. The data in this study are data in the form of spoken language which is spoken directly by parents (customary stakeholders). Sources of data in this study were obtained from customary and indigenous stakeholders in Karoo Village, Kontukowuna District. The data collection techniques used in this study were observation, interview, record, and note taking techniques. The results in this study were obtained from the social values contained in the expression of kasungki in the Muna Village Karoo community, Kontukowuna District which includes 1. cooperation, 2. care for the fate of others, 3. like to pray for others. Keywords: kasungki; value; social value 


Sign in / Sign up

Export Citation Format

Share Document