scholarly journals Consumer Response and Their Level of Satisfaction towards Nepalese Coffee

2016 ◽  
Vol 4 (2) ◽  
pp. 213-216
Author(s):  
Yogendra Kumar Karki ◽  
Punya Prasad Regmi

Coffee is important beverages of Nepalese farming society having export potentiality for its unique characteristics as majority of coffee are grown in different microclimates with organic in nature. Production of coffee and its plantation area is in increasing trend every year. In the same situation individuals taste is changing towards coffee than other beverages and are forced to buy from different countries to meet the demand of coffee neglecting quality of Nepalese coffee. There is important role of different actors in coffee value chain and consumers play important role as they decide on the value of coffee serving after various step of processing. This study was done in Kathmandu and Lalitpur districts of Nepal to know the preferences and satisfaction level of coffee consumers. Majority of the consumers were satisfied with foreign coffee and they prefer foreign coffee mostly due to high price of Nepalese coffee and also due to lack of awareness on Nepalese coffee. Foreign peoples were found to prefer foreign coffee in comparison to Nepalese coffee (χ²= 23.02***) and generally drink three cup per day (χ²= 13.67***) while Nepalese consumer drink two cup of coffee per day on an average. The survey showed that high market price for Nepalese coffee is major reason for less consumption of Nepalese coffee.Int J Appl Sci Biotechnol, Vol 4(2): 213-216

2018 ◽  
Vol 9 (01) ◽  
Author(s):  
Parul Gill ◽  
Poonam Malik ◽  
Pankaj Gill

The present study was undertaken to explore the decision making patterns of college girls in relation to clothing and their satisfaction level with these decision making patterns. Thirty under graduate college girls from Panipat city were approached to record their responses regarding decision making in relation to clothing and satisfaction level through a well structured questionnaire. It was found that most of the girls (56.66%) themselves made the decisions about the type of garment (Indian, western or both) they wear and majority of girls (70%) were highly satisfied with this decision making. Parents performed the role of buyers for their college going daughters' garments in most of the cases (63.33%) and the 73.33% girls had high level of satisfaction with this. In most of the cases (60%) the decision about the garment design was made by the girls themselves and they were highly satisfied with it. Keywords: clothing, college, girls, decision making.


2017 ◽  
Vol 2 (2) ◽  
Author(s):  
Diansanto Prayoga ◽  
Syifaul Lailiyah ◽  
Jayanti Dian Eka Sari

Health services conducted by hospitals must prioritize quality and satisfaction for consumers. Internal hospital customers are hospital works that have a major role in providing services to consumers. Analysis Methods This study uses Quantitative Descriptive Analysis method. For a large sample of staff employees taken 20% of all employees (589 people) at Blambangan Regional General Hospital Banyuwangi regency of 125 people by systematic random sampling. The results of this study indicate that the level of satisfaction of employee employee karywan for 68.95 included in the category of satisfaction. Hospital employee satisfaction value is the highest indicator of job satisfaction that is mentally challenging with the value of employee satisfaction of 71.72, while the lowest hospital employee satisfaction value is a reasonable indicator of Rewards satisfaction with employee satisfaction score of 64.23. Accreditation of Blambangan Public Hospital of Banyuwangi Regency earned the title of Plenary.This study reviews materials for the management of the hospital to make improvements in the role of hospital employees to perform services to the community and management evaluation in improving the performance of employees in the organization. Keyword : Job Satisfaction, Accreditation, Quality of Hospital


2020 ◽  
Vol 3 (1) ◽  
pp. 1-9
Author(s):  
Usman Usman ◽  
Veneranda Rini Hapsari

Abstract The problem faced by corn farmers is that the quality of corn prices is not in accordance with the market price because they do not drain well so that prices in the market have fallen considerably. The role of corn is very important and beneficial for human and animal life. And it is the second staple food after rice. While in the world corn ranks third after wheat and rice. The advantage of corn itself is that the harvest time is faster and very resistant to pests and diseases and higher production. (Ermanita, 2004). Indonesia is a tropical climate and fertile soil and as a country known as an agrarian nation, Indonesia is a country known for its rich biodiversity which is a mainstay in the fields of food, industry and energy. As an industrial material corn can be processed into processed oils, corn flour, sugar and others. The method used in this service is a method of training and teaching that is discussion, teaching method, participants of the training are housewives in the Farmer Business group. They are given material about how to make cakes so that they can be of selling value., Using the method (Discussion Method) Trainees are given the opportunity to discuss issues related to corn, using the interview method. The trainees were given the opportunity to be interviewed how much influence the training on baking for them in developing themselves.Keywords: ASSISTANCE, ENTREPRENEURSHIP,TRAINING FOR CORN  FARMERS


Author(s):  
Zulgani Zulgani ◽  
Faradina Zevaya

High economic growth is an achievement that is always expected and targeted by a country or region. However, whether this economic growth has been in line with the reduction in poverty, the decrease in unemployed people, and the provision of many and quality jobs is still in question. Thus, the problem that can be studied is whether Jambi Province has been in inclusive economic growth. And, what factors are calculated and analyzed in determining its inclusiveness. The method and data used are the adaptation of the main variables used by the Asian Development Bank (ADB) and the measure of the quality of economic growth is assessed from the IGI (Inclusive Growth Index). The result shows that IGI Jambi Province has an increasing trend during the 2016 – 2020 period, although it is stagnant at a satisfactory level of progress and at the level of satisfaction in 2019 it experienced growth compared to the previous year accompanied by an increase in several sub-dimensions such as the sub-dimension of productive workforce, economic infrastructure, poverty, health, education, sanitation and social protection.Meanwhile, the level of satisfaction with economic growth grew negatively, as well as the subdimensions of gender equality and constant income inequality. Keywords: Economic Growth, IGI, Inclusive Economic, Jambi.


2017 ◽  
Vol 13 (1) ◽  
pp. 229-234
Author(s):  
Mahesh Devnani ◽  
Anil Kumar Gupta ◽  
Ajay Wanchu ◽  
Rakesh K Sharma

Background & Objectives: People while availing services at Integrated Counselling and Testing Centers (ICTC) face a lot of administrative and procedural problems which affect their level of satisfaction. This study was conducted at ICTC, Post Graduate Institute of Medical Education and Research, Chandigarh; within the scope of a larger research evaluating the “Quality of Infrastructure and Services available to PLHA”; to analyze the user’s perception about quality of services and factors affecting satisfaction level. Materials & Methods: Exit interviews of 50 randomly selected ICTC clients were conducted with structured questionnaire containing five groups of questions and questions on waiting time and satisfaction level. A scoring system was devised. The satisfaction level was cross matched with group questionsResults:  The mean group scores of five groups of questions were: Information, access & guidance for services (42.5%), Behaviour of counsellors (94%), Quality of counselling (77.28%), Physical facilities (65.5%), Confidentiality, discrimination and grievance redressal (67%). All respondents said that counsellors were respectful and 91% found the behaviour of counsellor supportive & helpful, 80% reported that they understood everything that counsellor said. Eighty percent rated satisfaction level as satisfactory or above (6% very satisfactory, 74% satisfactory), 18% indifferent and 2% very dissatisfied. Factors found to be associated with client satisfaction level were counsellor’s response to the concerns and worries of clients up to their satisfaction (p=0.009), illumination in ICTC (p=0.04), knowledge of grievance redressal system (p=0.04) and total time spent in ICTC (p=0.03).Conclusion: This study provided user’s perspective about ICTC service and revealed the factors associated with ICTC service satisfaction level. Better quality ICTC Services can be provided by addressing these factors.


2021 ◽  
Vol 9 (1) ◽  
pp. 46-53
Author(s):  
Winda Lestari ◽  
Ichsan Rizany ◽  
Herry Setiawan

  ABSTRACT The low quality of service so that the level of patient satisfaction has not met the minimum service criteria, namely 95% which is influenced by several factors so that the degree of satisfaction is still low.Objective: to find out the factors that influence the satisfaction level of swamp patients in hospitalMethods: This study uses a literature review, from two electronic databases; Google Scholar and Garuda in the period 2010-2020 found ten literatures that match keywords.Results: The results of data synthesis in 10 journal articles 5 journal articles stated that the level of patient satisfaction was low due to ineffective communication, 4 journal articles stated that the level of satisfaction was low because of the quality of service, and 1 journal article stated that the level of patient satisfaction was low due to official scheduling.Discussion: Patient satisfaction with the quality of service provided by nursing personnel to clients while receiving hospital care, services, and nursing care received by patients is a form of professional service that can increase inpatient satisfaction and improve the quality of health services. Keywords: Patient, Hospitalization, Satisfaction Level.


2018 ◽  
Vol 6 (3) ◽  
pp. 259
Author(s):  
I.G.A Devika Inten A ◽  
Amna Hartiati ◽  
Cokorda Anom Bayu Sadyasmara

This study aims to determine the attributes that are considered important by consumers to achieve customer satisfaction, determine the level of performance in Twissterdog, know the level of satisfaction or level of consumer suitability of products and services in Twissterdog, and determine the attributes that need to get priority from the company to achievement of customer satisfaction. This research was conducted in Twissterdog with the sample used was 97 respondents by using purposive and accidental sampling method. Data obtained from the questionnaire distribution were analyzed by Importance Performance Analysis method. The result of research shows that attribute with highest level of customer satisfaction on product quality is clarity of name and logo of company with satisfaction level 222%, attribute with lowest satisfaction level is price match with consumer interest, food presentation and price match with product quality with satisfaction level equal to 80.84%. Attributes with the highest level of customer satisfaction on the quality of service is the hospitality of the waiter and the courtesy of the waiter with a satisfaction level of 218%. Attribute with the lowest level of customer satisfaction on the quality of service is the convenience of café with a satisfaction level of 43%. Attributes that should be prioritized on product quality are price conformity with consumer interest, food presentation and price conformity with product quality. The attributes that must be prioritized on the quality of service is the ease of reaching the location, the cleanliness of the cafe, the availability of parking facilities and the convenience of the cafe. Keywords : Customer satisfaction, Importance Performance Analysis, Twissterdog.


Author(s):  
Esther Abosede Bamise ◽  
Alaba Tolulope Agbele ◽  
Cecilia Olajumoke Adebayo

Aims: To evaluate patients’ level of satisfaction on the quality of healthcare received by focusing on waiting time due to its level of importance. Studies have shown that a good healthcare system contributes immensely to the growth of a thriving economy, because patients’ satisfaction is the major indicator of quality healthcare. Study Design: A descriptive cross-sectional study was employed by using a structured questionnaire coupled with interview session. These was considered appropriate for data gathering in the overall outpatient department (OPD) of the health facility. Methods: The present study evaluates patients’ satisfaction level on the QoS in Ekiti State University Teaching Hospital (EKSUTH), Nigeria; by focusing majorly on waiting time. Systematic random sampling technique was used in selecting the participants for this research, with 241 patients’ data collected. Convenience, courtesy and quality of care were used as factors to measure patients’ satisfactions. Results: Findings from this study showed that 73.03% of the patients were satisfied with the level of services in terms of conveniences, while 80.50% of the patients were highly satisfied as regards the courtesy level, also, 77.59% of the patients were satisfied with the quality of care received at the facility. Furthermore, our result indicates that a total of 154 (63.9%) of the patients were greatly satisfied with the quality of health services received in EKSUTH, however, 87 which represents 36.1% of patients were not satisfied with the level of services rendered at the facility. Conclusion: The respondents showed high satisfaction level in most of the services they received from EKSUTH, however, long waiting time in the health facility has shown to be an impediment to the satisfaction level as well as the quality of care (QoC) received. Therefore, improved services; especially reducing the long waiting time will motivate patients to continue to utilize EKSUTH. More so, continuous efforts should be made by the hospital’s administration to improve other areas where satisfaction level was shown to be low in the present study.


2021 ◽  
Vol 9 (4a) ◽  
pp. 96
Author(s):  
Wiji Rosiana ◽  
Hermanto Hermanto ◽  
Akhmad Saufi

This study aims to provide an understanding of the role of emotional bonding in mediating the influence of destination image and satisfaction level on tourist loyalty. Data collection is done by quizzing respondents, namely pilots registered with FASI NTB using quantitative methods. The results of this study prove that the image of the destination and the level of satisfaction affect the loyalty of tourists, the image of the destination and the level of satisfaction affects emotional bonding and emotional bonding mediating the influence of the image of the destination and the level of satisfaction to the loyalty of tourists. The Government of West Nusa Tenggara and the organization FASI NTB and the community around paragliding tourism Torok Aik Beleq are advised to hold continuous sports tourism every year to attract tourists to visit the destination.Keywords:Destination Image, Satisfaction Level, Emotional bonding, Traveler Loyalty 


Author(s):  
Olvie V. Kotambunan

Abstract This study aims to determine the cause of fluctuations in the market price of tuna "Bersehati". The importance of the role of marketing as a key achievement of the goals and targets of fisheries, it is necessary to conduct research related to the field of marketing, as well as by looking at the fluctuations in the price of marketing, this research is more focused on price fluctuations in market held fish "Bersehati" City Manado. Research methods used in this field practice is a case study, namely an intensive investigation of a person or an individual, is also a social unit. Data were analyzed descriptively. Descriptive analysis was to provide an overview and analysis of the information by using the author's own words, in a systematic and easily understood in accordance with the data that has been obtained. Further discussion or interpreted to provide a review of the data. Based on the results of the study and discussion of a number of conclusions as follows : 1) fluctuations in the market price of fish "Bersehati" caused by variations in the number and type of fish on offer ; 2) In terms of supply, price fluctuations occurring in the tuna market "Bersehati" Manado is caused by the influence of fishing season, and the influence of technology ; 3) in terms of demand, price fluctuations caused by the influence of tuna consumer income, prices of other goods influence and shape the market, 4) the high price of fish occur on Tuesdays and Saturdays, and 5) Form of “Bersehati” market is an oligopoly, where retailers play an important role in the determination of the market price of fish. Keywords: tuna, descriptive, prices, fluctuations   Abstrak Penelitian ini bertujuan mengetahui penyebab terjadinya fluktuasi harga ikan cakalang dipasar bersehati. Pentingnya peranan pemasaran sebagai kunci keberhasilan pencapaian tujuan dan sasaran pembangunan perikanan, maka dirasakan perlu untuk mengadakan penelitian sehubungan dengan bidang pemasaran, serta dengan melihat adanya fluktuasi harga dalam pemasaran, maka penelititan ini lebih difokuskan pada fluktuasi harga ikan yang dilaksanakan di pasar Bersehati Kota Manado. Metode Penelitian yang digunakan dalam praktek kerja lapang ini adalah metode studi kasus, yaitu suatu penyelidikan intensif tentang seseorang atau individu, juga suatu unit sosial. Data yang diperoleh dianalisis secara deskriptif. Analisis deskriptif yaitu analisis dengan memberikan gambaran serta keterangan dengan menggunakan kalimat penulis sendiri, secara sistematis dan mudah dimengerti sesuai dengan data yang telah diperoleh. Selanjutnya diinterpretasi untuk memberikan bahasan atau kajian terhadap data.Berdasarkan hasil penelitian dan pembahasan dapat ditarik beberapa kesimpulan sebagai berikut : 1) Fluktuasi harga ikan di Pasar Bersehati disebabkan oleh adanya variasi jumlah dan jenis ikan yang ditawarkan ; 2) Dari segi penawaran, fluktuasi harga ikan cakalang yang terjadi di Pasar Bersehati Manado disebabkan oleh pengaruh musim penangkapan, dan pengaruh teknologi ; 3) Dari segi permintaan, fluktuasi harga ikan cakalang disebabkan oleh pengaruh pendapatan konsumen, pengaruh harga barang lain, dan bentuk pasar ; 4) Harga ikan tinggi terjadi pada hari selasa dan sabtu ; danan 5) Bentuk pasar bersehati adalah oligopoli, dimana pedagang eceran memegang peranan penting dalam penetuan harga ikan yang dipasarkan. Kata Kunci : ikan cakalang, deskriptif, harga, fluktuatif


Sign in / Sign up

Export Citation Format

Share Document