scholarly journals ECONOMIC ASPECTS OF BANK MARKETING AND THE REAL SECTOR

REPORTS ◽  
2020 ◽  
Vol 2 (330) ◽  
pp. 150-153
Author(s):  
A.T. Uteubayeva ◽  
А.А. Kabiyev ◽  
М. Imangaliyeva
Keyword(s):  
Customer Satisfaction ◽  
Evaluation System ◽  
Business Performance ◽  
Business Processes ◽  
Technological Development ◽  
Industrial Sector ◽  
Economic Aspects ◽  
Marketing Tool ◽  
Bank Marketing ◽  
Key Aspects

In an era of rapid technological development and increasing competition, the value of the mass customer as a source of profit is growing steadily. The client becomes the main asset of the bank, its needs and requirements are in the focus of the banking business. The survival strategy in the struggle for the mass customer is based on the submission of all business processes and procedures to one single goal – customer satisfaction. In the future, business performance will be determined by the degree of customer satisfaction. The economic crisis, the crisis of industrial production is pushing for a review of key aspects of banking marketing, which should explore the interaction of the industrial and banking sectors and generate solutions to increase the effectiveness of their interaction. The crisis confirms that it is necessary to improve the tools of banking marketing in the industrial sector of the economy of the region. Computer models, where the atoms are agents, are called agentbased models. In most works devoted to the construction and study of agent-based models, the rules for interaction between agents are extremely simple. Nevertheless, the result is quite meaningful meaningful results. The issues of improving the use of bank marketing tool to improve the efficiency of interaction between the industrial and banking sectors of the economy are considered. Reasoning upon the economic aspects of the effectiveness of bank marketing, the authors state that a marketing performance evaluation system should have not only mechanisms for a posteriori analysis (that is, analysis of the results of acceptance or rejection of an offer), but also possibility of priori assessment of marketing offers, campaigns, profitability, and even marketing budgets. The system should contain a tool that simulates the appearance of clients, the selection of offers to clients and assessing the acceptance or rejection of offers, probable consumption or non-consumption of the proposed product.

scholarly journals LOGISTICS APPROACH IN THE ECONOMIC ACTIVITY OF AGROHOLDINGS

2021 ◽  
Author(s):  
Lyudmila Bukharina ◽  
◽  
Timur Biruykov ◽  
Keyword(s):  
Evaluation System ◽  
Business Processes ◽  
Agricultural Land ◽  
Raw Materials ◽  
Industrial Sector ◽  
System Quality ◽  
Logistics System ◽  
Current State ◽  
Leading Position ◽  
Theoretical Foundations

The article considers the reasons for the emergence of agricultural industrial holdings in Ukraine, examines the theoretical foundations of the national agricultural industrial holdings logistics system, identifies the links of logistics with other business processes of the holding, in particular with production processes. The article explores the main methods and the main indicators of logistics potential evaluation system of the agro-industrial holding and it also assesses the current state, main problems, and prospects of agro-logistics development in Ukraine. During the research the main components of agro-logistics of national agro-traders were investigated, the logistic component in the cost of national agro-industrial sector final production was determined. The article aims are to study the theoretical foundations of the logistics system in agro-industrial holding structures, to assess the current state and prospects of agro-logistics in Ukraine, as well as to explore the main methods of assessing the logistics potential of Ukrainian agricultural holdings. Agricultural holdings have absorbed almost 40% of the total Ukrainian agricultural enterprises number and 38% of the agricultural land area cultivated by various agro enterprises. Today logistics is one of the most important factors in achieving a leading position in agribusiness, the implementation mechanism of which is a logistics model. Based on the theoretical material, the existing logistics model of a modern agricultural holding and methods for determining its efficiency were analyzed. Thus, in order to determine the overall logistics potential of a modern agro-industrial holding, it is necessary to calculate the efficiency assessments amount of it’s individual components – logistics network configuration and it’s capacity, organizational structure of the holding's logistics system, quality of logistics services, raw materials and finished products management system. providing logistics flows.

scholarly journals Analysis of Business Processes and Performance of Manufacturing MSMES in Village Cileles Lebak Banten

2021 ◽  
Vol 2 (2) ◽  
pp. 121-132
Author(s):  
Alfatih Sikki Manggabarani ◽  
Munasiron Miftah ◽  
Alfida Alfida
Keyword(s):  
Rural Communities ◽  
Business Process ◽  
Business Performance ◽  
Business Processes ◽  
Swot Analysis ◽  
Process Analysis ◽  
Descriptive Analysis ◽  
Industrial Sector ◽  
Location Quotient ◽  
And Performance

Business process analysis is a term that has a broad enough meaning for a.structere of different tactics such as simulation and diagnosis, verification and performance analysis of business processes This study aims to 1)analyze the business processes of manufacturing MSMEs ranging from production processes to marketing 2)How problems and constraints on business performance conditions now and in the future 3) What factors cause fluctuating performance of MSMEs , knowing what problems and constraints arise in the business process of MSMEs , 4) Knowing the size of the performance of MSMEs, analyzing the data and concluding the right problem solutions to improve the business processes of MSMEs and.utilizing information technology more maximally for the business processes of MSMEs. So that in the end, it can increase its income more maximally by itself can contribute to increase the income of rural communities. Considering that the village is still classified as a lagging village. The methods used to answer the problems in this study are Location Quotient Analysis (LQ), Descriptive Analysis, and SWOT Analysis. The result of LQ is known that in Kec.Cileles there are 6 sectors that are the base sector, namely agriculture, mining and quarrying, building, trading, home industry and restaurant, finance rental and corporate services, as well as other services, Then the absorption of labor dominant sector is in the processing industry sector. While swot results are known that the strategy that can be done is to maximize the potential of the industrial sector of holticulture product processing, improve the quality of human resources, and provide specifications on the type of superior products.    

Six-Sigma Challenges in Services With Human-Based Data: An Investigative Case Study for Clients’ Satisfaction in Gas Company

2019 ◽  
Author(s):  
Mohammad Pourgol-Mohamad
Keyword(s):  
Customer Satisfaction ◽  
Six Sigma ◽  
Business Processes ◽  
Industrial Sector ◽  
Human Data ◽  
Industrial Sectors ◽  
Data Limitations ◽  
Six Sigma Methodology ◽  
The Impact

Abstract Improvement of business processes, increasing customer satisfaction, and reducing organizational costs are important issues that institutions deal with. In this context, six sigma methodology has been considered as a systematic approach to achieve these goals by many organizations. In recent years, non-industrial sectors, where human data are involved, have also applied this technique to improve their processes quality. For application of six sigma procedure for non-industrial issues, there are several challenges that are not encountered in the conventional implementation of Six Sigma procedure. Most of these challenges are experienced on gathering the human (operators, experts) expressed data required for the six sigma projects on the phase of measurement and analysis. The challenges identification and analysis give the ability to address them and provide practical solutions. In this study, in addition to different stages of the Six Sigma methodology, its implementation has been investigated in the non-industrial sector in the DMAIC phases. The challenges dealt with in this research include the impact of external factors on human data, limitations in the design of experiments for human data, qualitative data and discrete data as well as one-sided data. Also, considering a case study on the implementation of six sigma methodology to enhance customer satisfaction in an East Azerbaijan Gas company, strategies are presented for overcoming these obstacles.

Technology transfer tools and mechanisms

2020 ◽  
pp. 87-92
Author(s):  
N. I. Hornostai ◽  
O. Y. Mykhalchenkova ◽  
O. І. Lyubarsky
Keyword(s):  
Technology Transfer ◽  
Technological Development ◽  
Scientific Research ◽  
World Market ◽  
Industrial Sector ◽  
Automated System ◽  
Real Economy ◽  
International Technology Transfer ◽  
Transfer Of Knowledge ◽  
Technological Transfer

In the context of the need for sustainable development of the national economy and joining the group of leading countries — technology suppliers, the organization of a technology transfer system, which ensures the transition of the results of innovative activities from the stage of scientific research to the stage of practical application, becomes one of the most important tools for the scientific and technological development of the country. Technology transfer is a rather complex system with a sufficient variety of participants and resources, which are the “tool of the initiative and communication plan” that promote and are necessary for continuous innovation in the modern economy. The tools and mechanisms of technology transfer are discussed in the article, a model for the implementation of international technology transfer in UkrISTEI through the Automated system for the formation of interstate information resources, the International technological platform for the technology transfer of collective use, the Interregional Office for the Transfer of Knowledge and Technologies, the Open Innovation Platform was presented; these objects are participating parts in export and import of innovative technologies and form a modern mechanism for the transfer of these technologies between countries. The process of technological transfer necessary to assess the benefits obtained as a result of technology transfer and ways to achieve these benefits has been investigated. The authors of the article presented the relevance of scientific research in the field of technological transfer, which is explained by the following reasons: effective organization of the technology transfer process contributes to an increase in the implementation of state innovation programs in relation to the modernization and innovation of the real economy; technology transfer facilitates the continuous movement of research and development results (projects) into the industrial sector of the economy; the efficiency of technological transfer makes it possible to accelerate the formation of scientific, technological and industrial ties, as well as to strengthen the position of national production in the world market of science-intensive developments.

Contribution of Green Productivity to the Success of Business Performance: A Literature Review

2021 ◽  
pp. 6-16
Author(s):  
R. A. S. A. Perera ◽  
T. S. M. Amarasena
Keyword(s):  
Business Performance ◽  
Business Processes ◽  
Living Standard ◽  
Manufacturing Cost ◽  
Business Practices ◽  
Research Papers ◽  
Capital Productivity ◽  
Green Productivity ◽  
Social Productivity ◽  
Environmental Concepts

Green Productivity is integrated for enhancing the profitability of the organization by improving productivity and environmental performance for overall socio-economic development. It considered the win-win situation of uplifting the quality of life in the form of generating profits to the business and considering the less impact to the environment from the business processes which leads to the greener business practices. The objective of this research paper is to review the existing literature about the practical application of the GP to identify the business areas which are influenced by the GP methodology. This is Qualitative research in nature. Nineteen existing research papers from reputed Journals are considered for the study. The content analysis method is used to analyze the research papers. The analysis results highlighted that GP methodology could be applied to any organization regardless of nature and size, and it will generate a significant contribution to the overall profitability of the organization by creating a competitive advantage in the market. GP will contribute to the organizations in two areas, (1) Productivity through reducing manufacturing cost, cycle time, risk, waste and increasing competitive advantages through social productivity, labour, and capital productivity of the business, (2) The environment in the form of reducing waste with many environmental concepts such as 3R, 5R Concepts and releasing less carbon emission to the environment. It is clear that this GP Methodology practice will enhance the development of socioeconomic and sustainability, which uplifts the living standard of all living beings in the natural environment.

scholarly journals The influence of dimensions of organisational culture on supply chain performance in selected state-owned enterprises in Zimbabwe

2018 ◽  
Vol 12 ◽  
Author(s):  
Michael Musanzikwa ◽  
Manduth Ramchander
Keyword(s):  
Supply Chain ◽  
Customer Satisfaction ◽  
Strategic Alliances ◽  
Business Processes ◽  
Growth Time ◽  
Environmental Scanning ◽  
Supply Chain Performance ◽  
Goods And Services ◽  
Cultural Variables ◽  
Customer Learning

Background: Despite being strategic, state-owned enterprises (SOEs) have failed to fulfil their mandate. Supply chain performance is ineffective largely because of weak organisational culture.Objectives: To explore the extent to which organisational cultural factors have influenced the supply chain performance of SOEs, review the literature; effectiveness of attaining financial targets, customer satisfaction, internal business processes, learning and growth; time orientation on the supply chain metric of delivery. The supply chain metric of flexibility; profitability on cost reduction; ‘no ownership’ culture on decision-making; and the level of customer satisfaction.Method: A mixed-method was used. The population comprised managers, employees and clients of eight selected SOEs. Judgmental, random and convenience sampling were employed. Questionnaires and interviews were the research instruments and quantitative and qualitative analyses were conducted. Findings are presented thematically, in line with the research questions.Results: SOEs were not meeting financial targets, not satisfying customers, poor internal business processes not attaining learning and growth targets. Organisational cultural variables were weak; affecting flexibility, no timely delivery of goods and services. Also influenced the behaviour of human resources and an indirect effect on customer satisfaction, cost-saving and profitability in the SOEs.Conclusion: The SOEs failed to meet financial, customer, learning and growth targets. The internal business processes were not effective. The culture did not promote efficiency. The study recommends that commitment of leadership on human behaviour is necessary for effective supply chain performance and strategy implementation. Constant environmental scanning, strategic alliances, rationalisation of remuneration and sound corporate governance are essential.

scholarly journals Proposing an Integrated Islamic Microfinance Model in Alleviating Poverty and Improving the Performance of Microenterprises in Indonesia

2019 ◽  
Vol 2 (2) ◽  
pp. 135-154
Author(s):  
Weni Hawariyuni ◽  
Salina Hj. Kassim
Keyword(s):  
Exploratory Study ◽  
Business Performance ◽  
Design Methodology ◽  
Economic Aspects ◽  
High Demand ◽  
Muslim Countries ◽  
The World ◽  
Islamic Microfinance ◽  
Major Factors

Objective – This study proposes an integrated Islamic microfinance model in alleviating poverty and improving the performance of microenterprises based on a case study of Indonesia, by focusing specifically on BRI Microbanking. Design/methodology – This study adopts the exploratory study to construct the integrated Islamic microfinance with the purpose to alleviate poverty and enhance the business performance of enterprises. Results – As Islamic microfinance is known widely due to the high demand from Muslim countries. Since, it plays a crucial role effectively in alleviating poverty and developing the business performance on enterprises, particularly on microenterprises. Presently, many scholars attempted to build a successful Islamic microfinance model by using Islamic financing instruments such as mudarabah,  musyarakah, and murabahah. This study attempts to build an integrated Islamic microfinance model by using BRI Syariah Micro as a case study. It is expected that this integrated Islamic microfinance model can enrich existing models in terms of social and economic aspects. Originality/Value – This research concentrates on proposing an integrated Islamic microfinance model based on the case study of BRI Syariah Microbanking. There seems to be a gap in the literature on the actual implementation of integrated Islamic microfinance in the world. The study highlights major factors to be emphasized to ensure the effectiveness of proposing an integrated Islamic microfinance model for BRI Syariah micro banking to alleviate poverty and to improve the performance of microenterprises. 

scholarly journals PERFORMANCE MEASUREMENT OF INFORMATION TECHNOLOGY GOVERNANCE: A CASE STUDY

2016 ◽  
Vol 12 (2) ◽  
pp. 57 ◽  
Author(s):  
Johanes Fernandes Andry
Keyword(s):  
Information Technology ◽  
Performance Measurement ◽  
Business Processes ◽  
Standard Procedure ◽  
It Governance ◽  
Competitive Advantages ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Freight Forwarder ◽  
Key Aspects

Established in 2001, XYZ Cargo is a Freight Forwarder Service Company specialized in the logistic transportation located in Jakarta. XYZ Cargo has broad experiences in both ocean freight and air freight service and has more than sixty agents of partnership around the world. XYZ Cargo has implemented Information Technology (IT) that covers all key aspects of business processes of the enterprise. It has an impact on the strategic and competitive advantages of its success. Many organizations have started implementing IT governance in order to achieve the collaboration between business and IT. The purpose of this research is to get an overview of performance measurement of the currently-running IT Governance with several aspects to consider such as effectiveness, efficiency, functional unit of information technology within an organization, data integrity, safeguarding assets, reliability, confidentiality, availability, and security. The analytical tool used in this research is the COBIT 5 standard procedure by ISACA. The result of IT Governance based on COBIT 5 in domain EDM, shows average values at the level of 2.0 until 2.7 (managed process) for EDM01, EDM02, EDM03 and 1.3 until 1.7 (performed process) for EDM04, EDM05.

scholarly journals Business Process Improvement of Production Systems Using Coloured Petri Nets

2018 ◽  
Vol 7 (1) ◽  
pp. 102-112 ◽  
Author(s):  
Imam Mukhlash ◽  
Widya Nilam Rumana ◽  
Dieky Adzkiya ◽  
Riyanarto Sarno
Keyword(s):  
Petri Nets ◽  
Business Process ◽  
Business Performance ◽  
Business Processes ◽  
Production Systems ◽  
Coloured Petri Nets ◽  
Manufacturing Companies ◽  
Fundamental Factor ◽  
Bottleneck Analysis

The quality of information systems affects the company's business performance. Therefore, it is necessary to analyze business processes to determine any discrepancies between the planned business processes and the actual ones. Based on the results of this analysis, the business process can be improved. The fundamental factor of manufacturing companies is production process. In reality, there are many discrepancies between the actual business processes with the pre-planned, so that there should be analyzed. The analysis can be performed by modeling the business process using Coloured Petri Nets (CPN). In this study, the objectives are to determine the level of conformance checking of business processes, reachability graph and the bottleneck analysis. The results of the analysis are used to construct a recommended model. Based on the analysis of the case study, e.g. a steel industry in Indonesia, the recommended model has a better value than initial model.

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