scholarly journals Consumer behaviour during COVID-19 pandemic

2021 ◽  
pp. 403-408
Keyword(s):  
Consumer Behaviour ◽  
Graphical Representation ◽  
Grocery Stores ◽  
Grocery Shopping ◽  
Safety Measures ◽  
Professional Activities ◽  
Global Pandemic ◽  
Working People ◽  
Original Survey ◽  
Main Instrument

Background. COVID-19 pandemic poses a significant threat in area of public health. In the light of dynamic increase of infections European countries decided to implement special safety measures in order to stop spread of SARS-CoV-2 virus. Reduction of the activity of shopping galleries, grocery stores and gastronomy directly impacted the change of consumer behaviours. Objective. The aim of this research was the analysis of consumer behaviour during COVID-19 pandemic regarding the use of gastronomical services, grocery shopping and undertaken safety measures. Material and methods. The main instrument was original survey conducted on-line in November 2020. The form consisted of metrics and close-ended questions about consumer behaviour during COVID-19 pandemic. 1080 respondents took part in the study (females - 850; men - 230). Results were mapped out in Statistics 13.1 program and graphical representation was prepared in Microsoft Excel. Results. More than half of respondents were working people (n=629; 58%). Vast majority of working respondents during the study were working stationary (n=304; 48%), while remotely only 33% (n=208). Among young respondents almost half of the group was unemployed (n=158; 45%), while the rest of the group was employed (n=195; 55%). Professional activities in the group of respondents that were still learning was mostly stationary/ physic (n=57; 29%). During the pandemic the stationary form of working switched into remote in every third of respondent (n=307; 28%). Conclusions. Global pandemic of COVID-19 forced people to change their current behaviours - both consumer and social. Consumers are aware of risks borne by SARS-CoV-2 infection, which may be concluded from undertaken safety measures.

Transnational adaptation: changing determinants of grocery store choice of German consumers in London

2016 ◽  
Vol 4 (1) ◽  
pp. 20-40
Author(s):  
Ines Oswald
Keyword(s):  
Urban Areas ◽  
Consumer Behaviour ◽  
Grocery Store ◽  
Grocery Stores ◽  
Retail Sector ◽  
Dynamic Nature ◽  
Store Choice ◽  
Large Numbers ◽  
Consumer Markets ◽  
Complex Matter

This paper investigates grocery store selection among Germans in Greater London compared to native UK residents. Since consumers hold so much power, the grocery retail sector is highly competitive. Additionally, understanding consumer behaviour in urban areas with large numbers of foreign nationals is a complex matter. As internationalisation continues borders are becoming increasingly blurred. Therefore, it is crucial for managers of grocery stores to understand potential cultural differences in terms of store choice. The survey examined the changes, if any, in store choice determinants among Germans living in Greater London compared retrospectively to when they were living in Germany. To provide a comparison, a small group of native UK consumers were also surveyed. The resulting comparison revealed some significant differences and changes in grocery store selection over time. These findings are also likely to be useful for managers in the grocery retail sector when addressing the dynamic nature of transnational mobile and connected consumer markets.

scholarly journals Populism, Twitter, and COVID-19: Narrative, Fantasies, and Desires

2021 ◽  
Vol 10 (8) ◽  
pp. 294
Author(s):  
Laura Cervi ◽  
Fernando García ◽  
Carles Marín Lladó
Keyword(s):  
Text Analysis ◽  
Political Discourse ◽  
Social Reality ◽  
Ability To Work ◽  
The Core ◽  
Global Pandemic ◽  
The People ◽  
Working People ◽  
The Government ◽  
Do So

During a global pandemic, the great impact of populist discourse on the construction of social reality is undeniable. This study analyzes the fantasmatic dimension of political discourse from Donald Trump’s and Jair Bolsonaro’s Twitter accounts between 1 March and 31 May. To do so, it applies a Clause-Based Semantic Text Analysis (CBSTA) methodology that categorizes speech in Subject-Verb-Object (SVO) triplets. The study findings show that in spite of the Coronavirus pandemic, the main beatific and horrific subjects remain the core populist signifiers: the people and the elite. While Bolsonaro’s narrative was predominantly beatific, centered on the government, Trump’s was mostly horrific, centered on the elite. Trump signified the pandemic as a subject and an enemy to be defeated, whereas Bolsonaro portrayed it as a circumstance. Finally, both leaders defined the people as working people, therefore their concerns about the pandemic were focused on the people’s ability to work.

Trans Fat Information on Food Labels: Consumer Use and Interpretation

2010 ◽  
Vol 71 (1) ◽  
pp. 6-10 ◽  
Author(s):  
Sonya Ellis ◽  
N. Theresa Glanville
Keyword(s):  
Geographical Location ◽  
Further Education ◽  
Grocery Stores ◽  
Grocery Shopping ◽  
Fat Intake ◽  
Food Labels ◽  
Trans Fat ◽  
Food Label ◽  
Nutrition Facts Panel ◽  
The Relationship

Purpose: Consumers’ use and interpretation of trans fat information on food labels were explored. Methods: Consumers completed an interviewer-administered questionnaire in one of three grocery stores selected purposively to represent geographical location. Data analysis involved examining the relationship of age, gender, grocery shopping habits, household size, and source of nutrition information with awareness, use, and interpretation of trans fat information. Results: Ninety-eight percent (n=239) of participants were aware of trans fat, and most knew of the relationship between trans fat intake and cardiovascular disease. Although the majority of shoppers were aware of the “0 trans fat” nutrition claim on food packages (95%), they were more likely to use the Nutrition Facts panel (60%) to reduce trans fat intake. Men and consumers under age 40 were least likely to be aware of food label information. While most consumers (75%) correctly interpreted the “0 trans fat” nutrition claim and thought foods with this claim could be healthy choices (64%), only 51% purchased these foods to reduce trans fat intake. Conclusions: Nutrition professionals should target messages to reduce trans fat intake at men and consumers under age 40. While general knowledge was good, further education is required to help consumers interpret trans fat information.

Features of Distance Learning in Geometric and Graphic Disciplines Using Methods of Constructive Geometric Modeling

2021 ◽  
pp. 46-56
Author(s):  
E. Boyashova
Keyword(s):  
Distance Learning ◽  
Geometric Modeling ◽  
Information Technologies ◽  
Graphical Representation ◽  
Teaching Experience ◽  
Educational Process ◽  
Descriptive Geometry ◽  
Geometric Constructions ◽  
Professional Activities

The article is devoted to the peculiarities of teaching the discipline "Descriptive geometry" in the conditions of distance learning, it examines the application of information technologies in the educational process in geometric and graphic disciplines. Increasing the speed of information processes, reducing the number of hours for mastering the discipline. the conditions of distance learning set new tasks for teachers and dictate their requirements for teaching graphic disciplines and the use of teaching experience in a new reality; there is a need to introduce and develop new forms of education without losing the quality of education. Geometric-graphic disciplines occupy one of the important places in technical education, the complexity of the study of which lies in the development of a graphical representation of phenomena, objects and processes by methods of constructive geometric modeling. The knowledge and skills acquired by students contribute to the development of spatial, imaginative and rational thinking, which is necessary for future professional activities. Descriptive geometry is a discipline that is not easy to master on your own without a conscious understanding of the logic and sequence of geometric constructions, without deep knowledge of theoretical foundations and constant, repeated implementation of practical tasks. The acquisition of practical skills in mastering the methods of discipline has become more difficult in the current epidemiological situation. In modern conditions of distance learning, the use of the Simplex geometric modeling system made it possible to develop and propose a new concept of geometric-graphic interaction, which significantly reduced the time for completing and checking educational tasks in real time. The proposed technology reveals the deep informational essence of the studied discipline "Descriptive Geometry" and becomes a powerful research tool for students. The integration of traditional teaching methods in the graphic preparation of students with computer and communication facilities increases the possibilities of communication and improves the quality of teaching.

scholarly journals Identifying Food Deserts and People with Low Food Access, and Disparities in Dietary Habits and Health in Korea

2020 ◽  
Vol 17 (21) ◽  
pp. 7936
Author(s):  
Sanghyo Kim ◽  
Kyei-Im Lee ◽  
Seong-Yoon Heo ◽  
Seung-Chul Noh
Keyword(s):  
Food Access ◽  
Dietary Habits ◽  
National Level ◽  
Grocery Store ◽  
Geographical Information ◽  
Grocery Stores ◽  
Grocery Shopping ◽  
Related Information ◽  
National Medical ◽  
Access Problem

This study aims to identify the regions and people with low food access (LFA) for Korea at the national level and to examine disparities in food consumption, dietary behavior, and health outcome for those regions and people. Based on the distance to the nearest grocery store from residence, the regions and people with LFA are identified through geographical information system (GIS) analysis. To examine disparities between the regions and people with LFA and without LFA, a consumer survey is conducted and data from National Health and Nutrition Examination Survey and Community Health Survey are analyzed. This study found that there exists a serious access to food issue in Korea, especially for the aged. Moreover, there also exist significant disparities between the regions and people with and without LFA in the distance and one-way travel time to the grocery store that is mainly visited, frequency of offline/online grocery shopping, availability of various foods, dietary habits such as eating regularly, eating nutritionally balanced foods, and eating sufficient fruit/vegetable/whole grains, the acquisition and utilization of food-related information, and health outcomes. This study suggests that, to resolve such a serious food access problem, assistance policies, such as mobile grocery stores and lunch-box delivery, need to be activated in countries similar to Korea since this problem could potentially deteriorate the national medical finances as well as the regional and individual disparities.

scholarly journals An Overview of Customer Loyalty, Perceived Service Quality and Customer Satisfaction: Brief on Saudi Grocery Stores

2014 ◽  
Vol 1 (1) ◽  
pp. 79 ◽  
Author(s):  
Naif Mutlaq Al Otaibi ◽  
Kausar Yasmeen
Keyword(s):  
Saudi Arabia ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Customer Loyalty ◽  
Future Research ◽  
Grocery Stores ◽  
Grocery Shopping ◽  
Shopping Malls ◽  
Perceived Service Quality ◽  
Convenience Stores

Lack perceived quality in Saudi Arabia has been repeatedly identified as one of the most formidable barriers to people for engaging in customer loyalty.Despite, the widespread establishment of shopping malls all over the country, the statistics revealed that Saudi consumers, although trying grocery shopping in some shopping malls, still prefer to do their grocery shopping activities in traditional grocery stores and convenience stores (Othaim, 2012).This paper provides an overview perceived service quality and customer satisfaction which affect Saudi customer loyalty,,and it reviews relevant previous studies that investigate the relationships among said three variables.  This paper provides the critical remarks and direction for future research.

scholarly journals Smile through the Mask: Emotion Measurement for Stationary Retail

2021 ◽  
Author(s):  
Michael Meyer ◽  
◽  
Susanne Robra-Bissantz ◽  
Keyword(s):  
Design Science ◽  
Science Research ◽  
Design Science Research ◽  
Customer Behavior ◽  
Self Assessment ◽  
Safety Measures ◽  
Strong Change ◽  
Global Pandemic ◽  
Design Cycle ◽  
Stationary Retail

The global pandemic caused by the coronavirus disease (COVID-19) changes the lives of many people all over the world. In the context of stationary retail, a strong change of customer behavior occurs as mandatory safety measures like wearing facemasks and distance regulations have come into place. The sales personnel’s ability to understand and react to customers’ emotions is critical for service interactions and the customers’ overall satisfaction. Unfortunately, facemasks make it difficult to recognize other’s emotions and may lead to misinterpretation and confusion. To address this problem, this paper proposes the design of self-assessment interfaces that offer the customer an easy way to enter their emotions. As part of a Design Science Research (DSR) project, we designed three interfaces and evaluated them over the course of a design cycle. The results indicate that it is possible to use self-assessment technology in stationary retail to measure customer emotions.

scholarly journals Design and Development of Smart List: A Mobile App for Creating and Managing Grocery Lists

2019 ◽  
Vol 16 (2(SI)) ◽  
pp. 0462 ◽  
Author(s):  
Katuk Et al.
Keyword(s):  
Purchase Intention ◽  
Reference Model ◽  
Mobile App ◽  
Grocery Shopping ◽  
Functional Requirements ◽  
Application Development ◽  
Design And Development ◽  
Development Methodology ◽  
Working People ◽  
System Requirements

Research in consumer science has proven that grocery shopping is a complex and distressing process. Further, the task of generating the grocery lists for the grocery shopping is always undervalued as the effort and time took to create and manage the grocery lists are unseen and unrecognized. Even though grocery lists represent consumers’ purchase intention, research pertaining the grocery lists does not get much attention from researchers; therefore, limited studies about the topic are found in the literature. Hence, this study aims at bridging the gap by designing and developing a mobile app (application) for creating and managing grocery lists using modern smartphones. Smartphones are pervasive and become a necessity for everyone today. Hence, a smartphone app that can facilitate the process of creating and managing grocery lists for busy and working people is beneficial. The design and development of the app followed the rapid application development methodology. First, the functional requirements were gathered through interviews and content analysis. Then, a prototype named SMART LIST has been developed based on the gathered requirements, and a field study was carried out to evaluate the usability of the prototype. The results of the evaluation suggested that SMART LIST is useful and easy to use. The respondents also satisfied with the functions for managing grocery lists offered by SMART LIST. The study contributes towards an understanding the system requirements and user interface of a mobile app for managing grocery list. It can be a reference model for developers and researchers in the area to develop similar apps or enhancing the capabilities in creating and managing grocery lists.

scholarly journals The Impact of the COVID-19 Pandemic on Radiation Therapy Delivery for Pediatric Patients: Trainee Perspective and Practical Challenges

2020 ◽  
Vol 5 (S1) ◽  
pp. 229-230
Author(s):  
Nikol Mladkova ◽  
Joshua Palmer
Keyword(s):  
Online Education ◽  
Radiation Treatment ◽  
Childhood Cancers ◽  
Personal Safety ◽  
Safety Measures ◽  
Unique Challenge ◽  
Global Pandemic ◽  
Institutional Experience ◽  
The Impact ◽  
Trainee Education

The COVID-19 global pandemic represents a unique challenge affecting all aspects of current life including the delivery of healthcare around the globe. Radiation treatment is an integral part in the management of many pediatric malignancies, and the aim is to provide our institutional experience and trainee perspective on the delivery of radiation treatment during this era to facilitate further discussion regarding the practical impact of the pandemic on the treatment of childhood cancers and trainee education. Overall, the effect of the virus on the population of children with malignancies and its possible impact on their overall outcome is uncertain. The impact on trainee education is inevitable but can be mitigated in the context of adequate personal safety measures and online education. The authors strongly advocate for data sharing among facilities to determine the optimal safety measures that decrease the likelihood of COVID-19 transmission yet do not compromise the delivery of radiation treatment to children.

scholarly journals Understanding Access to Healthy Foods and Grocery Shopping Patterns Among Community Residents in Underserved Neighborhoods in Tampa, Florida

2020 ◽  
Vol 4 (Supplement_2) ◽  
pp. 194-194
Author(s):  
Heewon Gray ◽  
Jessica Berumen ◽  
Sharonda Lovett ◽  
David Himmelgreen ◽  
Dipayan Biswas ◽  
...  
Keyword(s):  
Food Access ◽  
South Florida ◽  
Farmers Markets ◽  
Grocery Stores ◽  
Grocery Shopping ◽  
Healthy Foods ◽  
Community Partners ◽  
Farmers Market ◽  
Community Residents ◽  
Access To Healthy Foods

Abstract Objectives It is widely accepted that low-income and racial/ethnic minority neighborhoods are disproportionately affected by diet-related adverse health outcomes. Access to healthy foods has also been shown to be a determinant of more optimal dietary intake and health. This study aimed to conduct a survey to examine grocery shopping patterns and food access among community residents in underserved neighborhoods; the study was conducted in partnership with community organizations. Methods A survey was administered cross-sectionally. Twenty-seven questions adapted from previous research regarding grocery shopping patterns and food access were included. Community residents aged ≥18 years in East Tampa, a designated Florida Community Redevelopment Area (CRA), were recruited at community events/meetings, and an online version of the survey was distributed through the email listserv of community partners. A total of 126 residents participated; the majority was African American, female, and ≥35 years of age. Descriptive statistics were used for data analysis. GIS mapping was subsequently used to examine the residents’ accessibility to grocery stores within the neighborhoods. Results The majority (58%) of the participants reported that they usually buy most of their groceries at supermarkets, followed by large chain stores (41%), farmers markets (11%), and discount stores (10%). There were 4 major stores in the neighborhoods identified as preferred grocery stores. Most participants indicated that they use cash (52%) or EBT card (30%) for grocery shopping, and 33% regularly get food from food pantries. Most residents use their own cars (76%) for transportation and indicated that it takes ≤30 minutes (87%) to get their groceries. Ninety participants (71%) indicated that a new supermarket nearby would help them get food easier, followed by a new farmers market. In an open-ended question, some reported that mobile food trucks or delivery services would make it easier to get the foods. A specific location for a new supermarket was identified by each participant. Conclusions Community residents demanded a new supermarket or farmers market with better variety of fresh produce. The results of this study have been discussed with the community partners and the CRA advisory committee. Funding Sources University of South Florida, College of Public Health Internal Faculty Awards.

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