scholarly journals The Impact of Workplace Stress Management in a Business Organisation in the Service Industries – A Case Study on Kingstel Hotel Limited -Takoradi, Ghana

Author(s):  
Alex Acquah ◽  
Prof. Huiying Chen

This research presents readers with adequate information about workplace stress and its impact on the productivity of employees in the service industries, factors in the working environment that cause stressful situations and negative health consequences of workplace stress. It was necessary to undertake this research on workplace stress due to the rapid changes in the service industries which come with some sort of pressure and making the workplace more prone to stress for managers and frontline service personnel. Service personnel need to control their personal emotions so that they will be capable of managing the emotions of their customers and provide them with their service requirements in an organization. The major objective for conducting this research work is to analyze the effectiveness of workplace stress management practices at Kingstel Hotel Limited and how sources of job stress for service personnel such as perceived customer demands, uncooperative attitudes of employees, role ambiguity, role conflict, role overload and how teamwork and other mediators such as job autonomy, training, and motivational programs helps to minimize workplace stress. To enhance better understanding and thorough analysis of stressors, questionnaires were administered to service personnel at Kingstel Hotel to gather primary data for further analysis and investigation. The researcher also interviewed the marketing manager of the hotel to gather further information. Moreover, in other not underrating the significant benefits of secondary data, various articles and publications were reviewed to enrich our knowledge and information base. With the use of an online survey, the questionnaire response was translated into tables and figures for further analysis. With the help of SPSS, correlations analyze was conducted to examine correlations in the variables used and the results of the study indicated that service personnel does not have personal stress management activities and this may result in health- related issues at the workplace more often. The study also identified from the analysis that workplace stress management activities will reduce working hours. Findings suggest the more uncooperative colleagues tend to be in an organization, the heavier workload will be for employees and hence higher probability to suffer from stress. Finally, recommendations for future research are given and areas are highlighted where there is a need for more empirical research.

2019 ◽  
Vol 8 (2) ◽  
pp. 8
Author(s):  
Mahmoud Kaleem

Talent management is the discipline of using strategic human capital planning to improve the value of business and induce it for enterprises organizations to achieve their objectives. It refers the organization’s ability to recruit, reward, organize, and retain most talented employees available in job market. In the modern era it has become very important and necessary skill for the workforce to acquire the one’s good skills, cognitive abilities, knowledge, and potential to do well for the business strategy to function more appropriately. Talent management is the training strategy for the employees that are set within an organization platform. The organizations where the most productive employees can pick and choose the tasks according to their will and capability are found more beneficial and productive for the organizations. In the adverse economic circumstances, companies are trying to cut their expenses so the talent management system is the means to optimize the performance of each employee. The basic aim of this study is to explore the influences of talent management strategiesto determine the employees’ performancein selected public sector organizations of UAE. The core function of this study examines, how talent management practicescan enhance the employee’s satisfaction and productive performance, instead of being process of hiring, reinforcing and evaluating the aptitude. Efforts have been made to retain, attract, develop, and reward employees. This study puts forward valid descriptive hypothesesdata, based on a survey collected through the employees of the nationalorganizationsofthe UAE. A pre-plannedsurvey has been used on a sample of more than two hundred (200) employees working in different organizations for the collection of primary data. This research work is steered by the following explorative questions:At what level does talent acquisition affectsthe performance of employee, at what level of extensive, does the impact of talent development affects the employee performance, to what extent does the talent retention enhance the performance of the employees, to what extent does the talent management enhance the performance of the employees. The stratified methodology for data collection is adoptedfor the selection the sample size of 200plaintiffs. A well-organized structuredand to the pointquestionnaire is utilized for the collection of raw data. The collected raw data is analyzed for both of inferential (correlation analysis) and descriptive (percentages and frequencies) statistics. Tables and figures are used to represent the data. The finding indicates that talent management practices have direct impact on employee’s motivation, creativity, satisfaction and employee competency. The study recommends that there should be healthy and stress free working environment, career progression opportunity, regular training, welcome employees’ innovative idea and transparent proper promotion policy for the management of talent in the organization.


2018 ◽  
Vol 15 (2) ◽  
pp. 1-20
Author(s):  
Sabri Embi ◽  
Zurina Shafii

The purpose of this study is to examine the impact of Shariah governance and corporate governance (CG) on the risk management practices (RMPs) of local Islamic banks and foreign Islamic banks operating in Malaysia. The Shariah governance comprises the Shariah review (SR) and Shariah audit (SA) variables. The study also evaluates the level of RMPs, CG, SR, and SA between these two type of banks. With the aid of SPSS version 20, the items for RMPs, CG, SR, and SA were subjected to principal component analysis (PCA). From the PCA, one component or factor was extracted each for the CG, SR, and RMPs while another two factors were extracted for the SA. Primary data was collected using a self-administered survey questionnaire. The questionnaire covers four aspects ; CG, SR, SA, and RMPs. The data received from the 300 usable questionnaires were subjected to correlation and regression analyses as well as an independent t-test. The result of correlation analysis shows that all the four variables have large positive correlations with each other indicating a strong and significant relationship between them. From the regression analysis undertaken, CG, SR, and SA together explained 52.3 percent of the RMPs and CG emerged as the most influential variable that impacts the RMPs. The independent t-test carried out shows that there were significant differences in the CG and SA between the local and foreign Islamic banks. However, there were no significant differences between the two types of the bank in relation to SR and RMPs. The study has contributed to the body of knowledge and is beneficial to academicians, industry players, regulators, and other stakeholders.


Author(s):  
David Adugh Kuhe ◽  
Victor Utor ◽  
Darius Ikyanyon

The aim of this study is to assess the impact of strategic management practices on the performance of some commercial banks in Makurdi – Nigeria. The study utilized primary data obtained through structured questionnaire administered to 160 respondents sampled from seven commercial banks in the study area. The collected data from the study were analyzed using descriptive statistics, percentages, correlation and regression analysis. The correlation results showed that strategic management practices are highly positively and significantly related to organizational performance. The regression result which explains about 99.9% variability in the model revealed that strategic management had positive and significant impact on the performance and profitability of commercial banks. The study recommended among other things that the management of the commercial banks should enhance the strategic management techniques in order to improve performance.


2021 ◽  
Author(s):  
Olasunkanmi Olusogo Olagunju ◽  
Ejekwu Pascal Andy

Abstract The vital purpose of this research work is to examine the impacts of occupational health and safety management on employee's performance. It aims to investigate the nexus between the practice of OHS, safe working environment and performance of employees. The research work adopt a descriptive approach to scrutinize the contributions of provision of adequate health and safety equipment to performance of employees at Ardova Plc. Aside collecting primary data from the staffs of Ardova Plc in Lagos State cutting across diverse socio-economic class, simple random sampling was utilised in the study using 90 questionnaires to collect the primary data. However, descriptive data was therefore analyzed using Statistical Tool to show the Cross-tabulation, correlation and Chi-Square Test. The research study concludes that practice of occupational health and safety management can boost employee performance, and further suggest some policy recommendations.


2019 ◽  
Vol 39 (4) ◽  
pp. 453-474 ◽  
Author(s):  
Amin Khalifeh ◽  
Peter Farrell ◽  
Malek Al-edenat

Purpose The purpose of this paper is to answer the research question: “does the incorporation of sustainability as a new school of thought in project management support project success?” The authors carried out a systematic literature review (SLR) on relevant empirical studies before 2018 to answer this question. Design/methodology/approach The authors carried out an SLR by selecting, extracting, analysing and critically appraising relevant literature that met pre-specified criteria by using transparent, well-organised and replicable steps. The main sources are publications in peer-reviewed journals regardless of their impact factor because the topic of incorporating sustainability in project management practices is restrained by a lack of research. Findings Based on the analysis, it seems that incorporating sustainability into project management may support project success. However, more evidence is required to support this finding as there are too few relevant empirical studies in the literature. Research limitations/implications Therefore, considering sustainability as a new school of thought in project management is premature, and there are recommendations for further research at the end of this study. There are several limitations to the studies chosen, which may have significantly affected results, and thus may affect outcomes in this study. Originality/value Project success needs to be the main endeavour when incorporating sustainability into project management, and it should be a key criterion when considering sustainability as a new school of thought in managing projects. The most challenging elements of project success that need to be addressed are cost and time. This study contributes to a better understanding of the impact of PSM on project success. It facilitates decision making in considering sustainability as a new school of thought in project management. Furthermore, it defines a need for more research work in this potential paradigm shift in managing projects.


Kochi-Muziris Biennale is an ecumenical carnival of voguish art held in Kochi Kerala. It is the biggest dexterity carnival and largest voguish art fiesta in Asia. Kochi Biennale foundation collaborating with government of Kerala have initiated the Kochi-Muziris Biennale. The display of voguish art is spread across Kochi, with manifestations being held in galleries, site specific installations in public area heritage buildings and disused structure. The impact of Biennale in the economy of Kerala is an important area for a research work. But in this study we tried to understand the socio - cultural and economic impact of Kochi- Muziris Biennale in the state of Kerala. The study is analytical in nature and data collected from different classes of employees’ from various sectors and also from public. Primary and secondary data are collected for the study. The primary data are collected with the help of standard questionnaire and different journals, magazines and periodicals are used as secondary data.


2020 ◽  
Vol 7 (4) ◽  
pp. 245-251
Author(s):  
Ampol Navavongsathian ◽  
Jirasek Trimetsoontorn ◽  
Pattarada Rungruang ◽  
Surat Janthongpan

This research aims to analyse the impact of the COVID‑19 Pandemic on Supply Chain Performance of the Auto Parts Industries of Thailand. The primary data collected from an online questionnaire sent to 400 samples obtained by a stratified sampling method selected from tier 1, tier 2, and tier 3 auto parts manufacturers. The structural equation model applied for analysis. The results showed that the COVID‑19 Pandemic, Environment performance, Negative performance, and operation performance affected supply chain performance. For suggestions from this research, first of all, the company's knowledge of internal management. And government involvement has a direct impact on the performance of the auto parts supply chain. The government's participation as factors of external influence also has an immediate effect on supply chain management. Company practices show that governments have played an essential role in promoting the auto parts industry's survival since its upstream. Midstream and downstream pressure has an indirect effect on corporate and consumer of supply chain management practices.


2018 ◽  
Vol 8 (1) ◽  
pp. 100-109
Author(s):  
John Kaviarasu S ◽  
Josephin Priya

Background: Stress Management is one of the most important and happening concept in the organization which focuses on controlling a person‟s level of stress for the purpose of improving everyday functioning. The stress management techniques are used by health practitioners, which  may help to reduce stress and promote general well-being. Aims: Objectives of the study focused on analyzing the level of stress of the employees and as to how the management given suggestions in order to minimize stress. It also aims to find out how the employees reduce their stress in work place, in addition to identify the coping methods practiced by the employees. Research Methods: This research focuses on descriptive research methodology, making the stress management practices in the organization clear. The universe in the present study is restricted to the total 250 employees in Chennai branch of Electro Magnetic flux industries. Stratified Random sampling technique has been used for collecting the primary data from 75 employees. Results: Through this project, one can have a reasonable understanding of the term stress Management, understand what is being done for the employees by the management to reduce stress, and analyze the internal conflicts from a wide range of external situations of employees, determine how importance it is for the employees to implement an effective stress management system in the organization and promote well-being. Conclusion: Information was obtained on the response received from the employees of Electro Magnetic flux industries, Chennai through questionnaire. It was observed that employees are feeling stressful due to the heavy work pressure given in the organization. The result showed that employees differ in their stress levels based on their departments, age and gender. Hence, the management must take several initiatives in helping their employees to overcome its disastrous effect. This can be done by giving counseling & incorporating the suggestions given here in at individual and organization level.


2017 ◽  
Vol 9 (1) ◽  
pp. 23-30 ◽  
Author(s):  
Saqib Muneer ◽  
Rao Abrar Ahmad ◽  
Azhar Ali

The importance of Small and medium enterprises (SMEs) towards economic development and growth is considerable. Some SMEs are facing difficulties to their development due to the lack of financial resources and management experience. The objective of this study is to check the relationships of financial management practices on profitability of small and medium enterprises and also to check the impact of agency cost on this relationship. This study consists of data analysis of two hundred SMEs from Faisalabad Pakistan. The study used primary data predominantly. SPSS 23 is used for descriptive analysis and Structural Equation Model (SEM) through Partial Least Square (PLS) 3 for hypothesis testing. The findings of this study indicate the presence of positive relationship between financial management practices and SMEs profitability but agency cost as a moderator has no effect on this relationship. The study strongly recommends higher adherence to financial management practices. Policy makers, developments partners, owners, and managers of SMEs may use these findings for sustainability of their business in Pakistan.


2012 ◽  
Vol 8 (1) ◽  
Author(s):  
S. Nazneen Waseem ◽  

Purpose: Primary purpose of this research was to understand the reasons for emergence of business management in higher education in Pakistan. This study was conducted to explore the core reasons and factors behind the students' attitude while selecting management studies as their study option. Methodology/sample: The research work is quantitative one based on field survey. Primary data were collected from 210 students from 10 different private, semi-private and public sector universities of Karachi, studying management science. Analysis of the data was undertaken through statistical software SPSS. Regression, ANOVA and Correlation tests were applied for analysis. Findings: The results have shown most of the students got admission in management sciences programs due to their personal interest, but the choice does not vary due to market trend. Other two variables, larger number of institutes offering management science and employment opportunities do have a significant impact on the students' choice to study management sciences Practical Implications: Findings of this research are likely to help the think tanks, higher education commission, government and other stakeholders pay attention to understand the impact of rising trend of business education in Pakistan and overall dynamics and mechanism of providing business education in Pakistan.


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