scholarly journals PELATIHAN DESAIN PRODUK DAN IKLAN DIGITAL UNTUK KARANG TARUNA KELURAHAN GAJAHMUNGKUR

2020 ◽  
Vol 3 (3) ◽  
pp. 156
Author(s):  
Muhammad Noor Hidayat ◽  
Zahrotul Umami ◽  
Muhammad Hasan Bashori
Keyword(s):  
Product Design ◽  
Public Service ◽  
Added Value ◽  
Service Program ◽  
Product Packaging ◽  
Packaging Design ◽  
Central Java ◽  
The People ◽  
Supporting Tool

Product design become more important thing for traditional snack producers, especially jajan pasar, which is the term for traditional snack in the Semarang and Central Java Region. The design of packaging and digital advertising is also a supporting tool in marketing of jajan pasar. The development of creativity and product packaging innovation is the key to achieving success for the business being run. Product packaging is a way for consumers to judge a product both in the terms of benefits, aesthetics and quality of the product. The unique product design is an added value in marketing of jajan pasar through digital advertising. Jajan pasar are the potency of Gajahmungkur, but this potential is not supported by packaging design and digital advertising in expanding marketing. Seeing this problem, the communication science lecturer cooperated with Karang Taruna Gajahmungkur to create a public service program about the importance of digital advertising supported by a unique packaging design to increase the marketing of jajan pasar in the Gajahmungkur. Public service activities regarding packaging design and digital advertising are expected to be able to help the people of Gajahmungkur in marketing jajan pasar product so that they can improve the prosperity of Gajahmungkur communities

scholarly journals Inovasi Produk Tas Lurik Kulit Kullu

2020 ◽  
Vol 3 (1) ◽  
pp. 50
Author(s):  
Laela Sagita ◽  
Marti Widya Sari ◽  
Nendra MS Dwipa
Keyword(s):  
Product Design ◽  
Community Service ◽  
Fashion Design ◽  
Product Labelling ◽  
Service Program ◽  
Product Packaging ◽  
Packaging Design ◽  
Program Activity ◽  
Training Services ◽  
Packaging And Labelling

Diversifikasi penggunaan kain lurik diantaranya digunakan sebagai selendang, baju, tas, dan sandal. Desain tas lurik yang beredar dipasaran saat ini masih terbatas pada beberapa desain serta belum dikemas dengan baik. Keeksklusifan tas yang berbahan lurik jika dipadukan dengan kemewahan kulit dengan sentuhan akhir pada pengemasan akan menghasilkan sebuah produk yang berdaya jual internasional. Kegiatan program pengabdian pada masyarakat yang dilakukan ini bertujuan untuk pengembangan pemasaran melalui vaiasi desain tas, kemasan produk, dan label produk. Objek pada kegiatan ini adalah SKIS Craft, yang mempunyai usaha di bidang kerajinan lurik, dan Kancil Collection yang mempunyai usaha di bidang kerajinan kulit. Permasalahan pada kedua mitra ini hampir sama, yaitu tentang desain tas yang masih terbatas, serta pengemasan produk yang menarik, sehingga produk mitra kurang dikenal di masyarakat. Metode pelaksanaan yang digunakan meliputi tahap: 1) observasi ke lokasi mitra untuk menggali informasi selengkap mungkin, 2) identifikasi permasalahan mitra, 3) solusi permasalahan mitra dan 4) menghasilkan luaran sesuai dengan target kegiatan. Solusi yang ditawarkan antara lain adalah memberikan pelatihan tentang desain tas dan pengemasan produk agar lebih menarik. Hasil kegiatan berupa jasa pelatihan tentang pembuatan kemasan produk serta pembuatan label untuk produk mitra. Diversification of lurik in fashion design are used as scarves, clothes, bags and sandals. Lurik’s designs on the market today are still limited to several designs and have not been packaged properly. Exclusivity lurik bags if combined with luxury leather given the touch of a packaging will produce a international product. This community service program activity is aimed at marketing development through product packaging design and product labelling. The object of this activity is SKIS Craft, which has business in lurik crafts, and Kancil Collection which has business in leather craft. The problems in these two partners are almost identical, namely the lack of quality marketing and the packaging of attractive products, so that the partner products are less well known in the community. The implementation methods used include: 1) observation to the partner site to explore as much information as possible, 2) identify partner problems, 3) partner problem solutions and 4) generate outcomes in accordance with the target activities. The solutions offered include providing training on product design and packaging to make it more attractive. The results of activities in the form of training services on the manufacture of product packaging and labelling for partner products.

scholarly journals Citizen’s Charter a Mechanism for Accountability: An Analysis of India Conditions

2021 ◽  
Vol 5 (2) ◽  
pp. 41-51
Author(s):  
Ramthanpuia Pachuau
Keyword(s):  
Public Service ◽  
Central Government ◽  
Government Policies ◽  
Administrative Reforms ◽  
The People ◽  
Official Statement ◽  
Long Time ◽  
The Government ◽  
Democratic Country

The initiatives of Citizen’s Charter are an effort in solving citizen’s problems that they encounter regularly over a long time while dealing with the government or any other organizations. It is a document of an official statement that ensures the accountability of the organization and their commitment towards the citizen in providing the quality of service. The charter aimed to revolutionize public service by empowering the people who were so long regarded as a silent spectator and a mere receiver on the government policies and programmes. In a democratic country, citizens have become more vocals towards the government responsibilities and they expect the administration not only to respond to their demands but also to foresee their needs in the future. In India, the Department of Administrative Reforms and Public Grievances in Government (DARPG) is in charge of organizing, directing, formulating, and operationalizing Citizen's Charters at the Central Government as well as States Government. However, the fulfillment of Citizen’s Charter in India faced many difficulties due to its government bureaucratic structure and resistant to change in its working system.

scholarly journals Level of Satisfaction of Public Service in Takalar Regency, Indonesia

2018 ◽  
Author(s):  
Syamsiah Badruddin ◽  
Wisudawan Husain
Keyword(s):  
Public Service ◽  
Civil Service ◽  
Research Data ◽  
Quantitative Approach ◽  
Civil Registration ◽  
The People ◽  
Level Of Satisfaction ◽  
Identity Card ◽  
The Government

This study discusses the quality of public service of government apparatus and general satisfaction with the civil service, in this case, is the manufacture of electronic identity card. The type of research used in this study is the kind of explanative research with quantitative approach. Techniques of collecting research data through questionnaires with the population are the people who make the electronic identity card in the government office civil registration. The number of samples in this study was 183 people. The results obtained from this research are for the quality of public service, and public satisfaction with the service of the apparatus is in the quite satisfied category. From these conditions show that the government apparatus in serving the community is still not motivated as a people servant. As a public service, the government apparatus in the salary of the general tax should feel like serving rather than being served.

scholarly journals Pelaksanaan Jaring Aspirasi Sebagai Komunikasi Publik Pemerintah Daerah Kabupaten Kulon Progo

2019 ◽  
Vol 4 (1) ◽  
pp. 1-16
Author(s):  
Bawa Supratman ◽  
Fatah Nashir ◽  
Ahmad Syafi'i Rahman ◽  
Zainul Arifin ◽  
Cipto Sembodo
Keyword(s):  
Public Service ◽  
Public Information ◽  
Regional Government ◽  
Face Model ◽  
Face To Face ◽  
The People ◽  
The Face ◽  
Data Validity ◽  
Legal Sociology

Jaring Aspirasi is a liaison between the people and the local government leaders of Kulonprogo Regency. With the face-to-face model with a regent every Thursday, it is hoped that public information will be absorbed immediately to solve problems as soon as possible. This legal sociology study is intended to find out how the process works. then the research was conducted by means of observation, documentation and interviews. Triangulation was also carried out to obtain data validity as expected. Qualitative analysis is analytical descriptive of the results of the collected data. The information and public complaints in the seminar department are resolved in four categories depending on the quality of the information. This pattern satisfies members of the community and makes them realize that information cannot always be resolved at one time, especially in matters requiring disposition with other institutions. Kamispaginan as a form of public service is a form of joint deliberation between the regional government and the community which should be continued with increased socialization so that community participation will also increase.

scholarly journals OMBUDSMAN: SUATU KAJIAN ANALISIS

2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Yeni Sri Lestari
Keyword(s):  
United Kingdom ◽  
New Zealand ◽  
Public Service ◽  
Public Services ◽  
Positive Impact ◽  
Government Officials ◽  
The People ◽  
Personnel Administration ◽  
The Impact

This article analyzes the history and role of the Ombudsman in improving the quality of public service delivery by government officials of a country. The establishment of the Ombudsman is an important step that is done to balance the performance of the apparatus of government in providing public services and justice to the people. This study is important as a reference many countries are working to improve the quality of public services personnel administration. Therefore, the discussion in this article is what is meant by the Ombudsman? How Ombudsman formed? The second is how the performance of the Ombudsman? And how is the impact of the Ombudsman? This study found that the background of the establishment of Ombudsman first appeared in Sweden is based on the Swedish government's efforts to create a balance of public services by government officials and the general public to the demands of globalization and democracy today. At the end of the study it was found that by taking a study on the Ombudsman parliamentary in New Zealand and the United Kingdom found that the practice of the concept of Ombudsman institutions have a positive impact to the management of the public service, it then becomes the impetus for other countries to participate in establishing the Ombudsman.Keywords: Ombudsman, New Zealand, United Kingdom

scholarly journals KUALITAS PELAYANAN PUBLIK DALAM MEMENUHI KEPUASAN MASYARAKAT DI KANTOR IMIGRASI KELAS I KHUSUS SURABAYA

2017 ◽  
Vol 3 (1) ◽  
Author(s):  
Rachman Rahardian ◽  
Zakariya Zakariya
Keyword(s):  
Service Quality ◽  
Public Service ◽  
Public Services ◽  
Class I ◽  
Community Satisfaction ◽  
Five Dimensions ◽  
The People ◽  
Immigration Service ◽  
The Government

Quality Of Public Service in Fulfilling Community Satisfaction in Class Of Immigration Class I Special Surabaya. Public services in accordance with Act No. 25 of 2009 on the public service is a form of services either in the form of public goods, one form of public service held by the government is meeting the needs of society in the manufacture of passports by the Immigration Office. However, in the provision of services performed, there are problems that often occur like, there is always a long queue, inadequate parking space. Special Class I Immigration Office Surabaya is one of the facilities that serve service traveling abroad. The focus of research at the Immigration Service Quality Class I Special Surabaya measured using the five dimensions of service quality (SERVQUAL) According to Parasuraman, namely Tangible, Realibility, Responsiveness, Assurance, Empathy. This study used a qualitative descriptive approach. Results from the study show that: 1) The services in Class I Special Immigration Office of Surabaya in society already said enough good can be seen from the Tangible, Realibility, Responsiveness, Assurance, Empathy. 2) Conditions of service given Class I Special Immigration Office Surabaya to communities based on Tangible, Realibility, Responsiveness, Assurance, Empathy has been said to be quite good. 3) community satisfaction with the services in Class I Special Immigration Office Surabaya already be quite good, which includes Realibility, Assurance, Empathy. But the satisfaction of the people are still not satisfied because there are said to be found lacking from the dimension Tangible, Responsiveness. 1) The services in Class I Special Immigration Office of Surabaya in society already said enough good can be seen from the Tangible, Realibility, Responsiveness, Assurance, Empathy. 2) Conditions of service given Class I Special Immigration Office Surabaya to communities based on Tangible, Realibility, Responsiveness, Assurance, Empathy has been said to be quite good. 3) community satisfaction with the services in Class I Special Immigration Office Surabaya already be quite good, which includes Realibility, Assurance, Empathy. But the satisfaction of the people are still not satisfied because there are said to be found lacking from the dimension Tangible, Responsiveness. Keywords: Quality of Public Services, Public Satisfaction

scholarly journals ANALISIS KUALITAS PELAYANAN PUBLIK BADAN PERPUSTAKAAN DAN ARSIP DAERAH PROVINSI RIAU

2014 ◽  
Vol 5 (2) ◽  
Author(s):  
Yuhelmi Yuhelmi ◽  
Nining Sudiar ◽  
Rismayeti Rismayeti
Keyword(s):  
Service Quality ◽  
Qualitative Methods ◽  
Public Service ◽  
Quality Of Services ◽  
Library Services ◽  
Main Function ◽  
Future State ◽  
The People ◽  
New Strategies

This study aims to analyze How Public Service Board of Library and RegionalArchives Riau Province, hereinafter referred to as (BPAD) Riau Province. This isdone to look at the quality and how much success BPAD Riau Province in performingits main function for the people who need the information in the Library, PublicServices how and what has or has not been done by the libraries in improving servicequality perceptions positively or negatively to quality of public services provided bythe Library Visitors Riau BPAD can be used as input for later followed up todetermine new strategies for improving the quality of services that aim to improve ordefend it.Methods used are qualitative methods and data collected by focuss groupdiscussion (FGD) and inferred based on five aspects of service quality therespondents were library patrons who use library services in BPAD as many as 14people consisting of 2 librarians, lecturers 3, 4 general (civil servants and private), 3students of, and 2 students, by using the technique of purposive sampling. Based FGDresults showed that for BPAD reliability aspects are at a good level, for aspects ofresponsiveness and confidence is at a level sufficient to aspects while empathy is at alevel less so for this aspect needs to be improved towards a better, while for theintangible aspects of BPAD services are at a satisfactory level and this needs to bemaintained in order to remain on the future state of the user satisfactory.

scholarly journals Model of disorientation and Disqualification of Peripheral Services in Public Services On Local Government Device Work Units In Central Java, Indonesia

2020 ◽  
Vol 17 ◽  
Keyword(s):  
Public Service ◽  
Public Services ◽  
Service Providers ◽  
Positive Influence ◽  
Work Unit ◽  
Central Java ◽  
Motivated Behavior ◽  
The Relationship ◽  
Regional Work

Improving the quality of public services is inherent in the implementation of the tasks and functionsof the Regional Work Unit as an extension of the tasks of the central government. The public service unitbecomes a service node for integrated service offices in the district while improving the quality of service to thecommunity. This study aims to examine the relationship of power orientation behavior, the process of serviceimprovement through Peripheral Disorientation and Discipline for Public Service providers in the RegionalWork Unit in Central Java. This study used a sample population of 181 Regional Work Unit public serviceemployees. This study uses an analysis technique that is Regression weight in SEM which is used to examinehow much the relationship between the variables. The model for research is illustrated by a path diagram. Thisis to make it easier to see the causality relationship between the variables to be tested. Based on this research itcan be concluded that: Power-motivated behavior has a positive influence on disorientation of public services.Power behavior has a positive influence on the disqualities of peripheral services. The behavior of publicservice discuality affects the discuality of Peripheral services. Peripheral service orientation is positivelyinfluential on the Performance of Public Service Providers. Peripheral service disorientation has a positiveeffect on the performance of public service providers so that public service provider agencies in this one-stoppublic service center in Banyumas district can control the power-motivated behavior carried out by theBanyumas Government Officer. If this can be carried out, then it is likely that public service providers will beable to reduce the disorientation of public services carried out by public service providers when serving thepublic. This finding contributes to research on power motivation in organizations conducted by Dolatabadi &Safa (2010), Oloko and Ogutu (2012) and Feeney (2011).

scholarly journals Analisis Implementasi Pola Pengelolaan Keuangan Badan Layanan Umum Daerah pada Rumah Sakit Umum Daerah Dr. RM. Djoelham Binjai

PERSPEKTIF ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 160-168
Author(s):  
Bambang Azis Silalahi ◽  
Marlon Sihombing ◽  
Isnaini Isnaini
Keyword(s):  
Public Service ◽  
Financial Management ◽  
Government Regulation ◽  
Service Management ◽  
Service Agency ◽  
New Paradigm ◽  
The Public ◽  
The People ◽  
The Government

The government has launched the Public Service Agency / Regional Public Service Agency (BLU / BLUD) program with the issuance of Government Regulation Number 23 of 2005. PP 23 of 2005 concerning Financial Management of Public service agency which basically explains, Public service agency are not only a new form in management of state finances but also as a new paradigm for public sector service management. The purpose of this study was to determine and analyze how the implementation of PPK-BLUD policies in RSUD Dr. RM Djoelham Binjai in terms of improving the quality and quality of public services, especially health services to the people of Binjai City. The method used in this research is descriptive qualitative using the Merille S. Grindle theory where there are several variables that determine the effectiveness of policy implementation. From the research results it can be seen that after the implementation of PPK-BLUD in Dr. RM. Djoelham Binjai, there was a change where previously the budget management, finance and reporting processes, which had been purely based on financial regulations with the APBD mechanism. However, with the implementation of PPK-BLUD, all the income that the RSUD Dr. RM. Djoelham receives can be directly managed and used for the needs and needs of the RSUD. So it is hoped that it can simplify the bureaucracy, especially finance, so that in the end it can improve the quality of hospital services. In its implementation, there are several obstacles faced, especially the understanding of other sections and fields of PPK-BLUD in RSUD Dr. RM. Djoelham Binjai so that good coordination between divisions and fields is needed.

scholarly journals DEVELOPMENT OF CASH WAQF BENEFITS SYNERGY FOUNDATION IN THE ECONOMIC EMPOWERMENT OF THE UMMAT

2020 ◽  
Vol 5 (1) ◽  
pp. 29-39
Author(s):  
Mamat Rachmat Effendi
Keyword(s):  
Financial Management ◽  
Added Value ◽  
Economic Empowerment ◽  
Financial Instruments ◽  
Accounting Standard ◽  
Financial Reports ◽  
The People ◽  
Quality Of Institutions ◽  
Public Accountant

This paper discusses the development of cash waqf benefits which is directed at empowering the community's economy carried out by the synergy foundation in West Java. Cash waqf as one of the shari'ah financial instruments should be able to provide added value usefulness and a multifier effect in reviving the community's economy. The aim is to map the quality of institutions in managing the benefits of cash waqf for the economic empowerment of the people. The approach used is case studies with qualitative methods, the data were analyzed descriptively with a phenomenological naturalistic paradigm which emphasizes the nature of social reality and studies what appears in society. The results obtained in the field Sinergi Foundation have carried out professional, transparent and accountable, financial management using the accounting standard for zakat PSAK 109. The financial reports are audited by an independent public accountant and the results are Unqualified (WTP).

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