scholarly journals PENILAIAN TINGKAT SERVICE TOKO ONLINE DAN ANALISIS PERBANDINGAN PERCEIVED PERFORMANCE

2018 ◽  
Vol 6 (2) ◽  
pp. 50
Author(s):  
Sasa Ani Arnomo

The sale and purchase transaction process are carried out through the internet using internet media using both smartphones and computers. The development of the internet has undergone a product sale and purchase transaction process. Various buying and buying transactions can only be done face-to-face, now it can be done through the internet called online stores. To support the freedom of online stores, a website or smartphone application is an important component that presents information in the form of text, images, sounds and others that are presented to find information in tracing and exploring information virtually on certain media. Many online sales websites will be seen from different levels of service. Therefore, the purpose of this analysis is to assess the performance of online store websites. The research method used in this study is a quantitative descriptive research method with comparative analysis techniques. The results obtained from the level of online store service levels show that the percentage of satisfaction is 64.09% and an increase in performance perceptions occur because each online store has different features and different times.

2020 ◽  
Vol 2 (2) ◽  
pp. 91-102
Author(s):  
Siti Dwi Pujiyanti ◽  
Anis Wahdi

Purpose-The purpose of this research is to find out and explore the online business transactions implemented by the Tokopedia application and online business transactions in the Islamic perspective on the Tokopedia application case study. Methods- This study is a qualitative research method, namely by using the Library Search (Literature Review) field by taking references from several books and sources from websites or the internet. Findings- From the results of this study, it can be concluded that the transaction of buying and selling online on the Tokopedia application is perfectly legal in Islamic law. As long as there is no element of deception or fraud or the desired item is incomplete or defective (not as expected) that occurs during the transaction process. Even if this happens, the responsible party is obliged to return all buyer's money and the sale and purchase is considered invalid because it does not meet the trading agreement.


2020 ◽  
Vol 4 (2) ◽  
pp. 205-215
Author(s):  
Darmi

The Covid-19 pandemic has caused many changes in the education sector; learning is currently being carried out by paying attention to social distancing, resulting in very significant changes in learning methods. Learning Islamic Religious Education is one that is affected by this. The purpose of this article is to find out how the learning process of Islamic Religious Education during the Covid-19 pandemic, the learning media used, the effectiveness of learning, and the challenges faced. The research method used is library research, where this article will describe the latest and updated conditions of Islamic Religious Education learning. The results showed that learning Islamic Religious Education was carried out without face-to-face. Learning was carried out online, starting from the elementary school level to college; only at the early childhood level learning was carried out at home. The learning media used are entirely technology-based by utilizing the internet. The effectiveness of learning cannot be concluded because of the lack of data sources. The big challenge faced is the decline in student morale when learning is done online. It takes a special good learning format for learning Islamic Religious Education so that the learning objectives can be achieved.


Bibliosphere ◽  
2021 ◽  
pp. 63-71
Author(s):  
O. N. Alshevskaya

The article analyzes the activities of regional Internet companies offering books in Siberia and the Far East. The research methodology is based on the combination of comparative-typological analysis and landscape-reconstructing approach. Use is made of monitoring results of bookselling enterprises in the region within the framework of the federal project “Cultural Map of Russia”. It is shown that online sales are a dynamically developing channel of the traditional (printed) retail book market in Russia. Based on the identification and analysis of the main characteristics of enterprises offering books on the Internet (location, subject of the Russian federation, assortment, degree of integration, structure of the enterprise, etc.), the most common groups of enterprises in the regional book market are identified: internet divisions of publishing houses; multi-profile online stores; online book stores without retail divisions; online stores of bookselling enterprises. As the most common type in the regional market, the Internet divisions of wholesale and retail independent and online bookselling enterprises are identified. The features of the presentation of a specialized book on the Internet are revealed. The main areas of specialization of federal, regional and local companies offering book products on the Internet along with other products are identified: educational and office supplies, educational games and toys, business and technical literature, etc. The trends and promising directions of development of the regional online book trade are revealed. Diversification of activities and multichannel are defined as the key trend in the development of the regional book market.


2018 ◽  
Vol 14 (3) ◽  
pp. 95-111
Author(s):  
Rahmad Wijaya ◽  
Naili Farida ◽  
Andriyansah

The rapid growth of the internet users in Indonesia poses a challenge to marketers to explore and develop the potential for e-commerce. In this article, consumer trust is expected to encourage customers to make repurchases in online stores. This article aims to build a determinant model of repurchase intention at online stores in Indonesia. This article is based on a survey of Indonesian online store consumers. Respondents were asked to provide responses related to satisfaction, trust, website quality, and repurchase intention. There were 193 final respondents obtained from 300 distributed questionnaires. The model was tested using Structural Equation Modeling (SEM) with AMOS 18. The results revealed the role of the mediating variable of customer satisfaction on repurchase intention. The findings are expected to contribute ideas related to the formation of model reinforce the repurchase intention of online store customers. This implies for website designers to design an online store capable of increasing trust and strengthening the repurchase intention.


Author(s):  
Mirjana Pejic-Bach ◽  
Miran Pejic-Bach

This chapter explores the possibilities for small and medium-sized enterprises (SMEs) to find their way to success in e-business. The basic assumption of this chapter is that the Internet allows SMEs to access the niche markets which have not previously been accessible to them. We are presenting a case study of one Croatian online store developed as a portal which targets the niche market and our focus is on the following issues: subcultures as niche markets, criteria for selecting suppliers, developing a new brand, designing an online store as a portal in order to attract visitors, and opportunities for growth. The authors hope that presenting this particular case will help small companies to take into account niche markets when designing their online stores, but also it will help researchers to further explore niche markets as a possible business strategy for SMEs while entering the e-commerce arena.


2019 ◽  
Vol 2 (2) ◽  
pp. 215-222
Author(s):  
Mariah Mariah ◽  
Dewi Nurbaiti

This study aimed to analyze the effect of the perception of online stores and offline stores to perceived value and its impact on buying interest fashion products in Jakarta. This study has a quantitative type of research with respondents of 100 consumers in Jakarta. The sampling method is purposive sampling. This study uses a quantitative research method by conducting a survey and the hypothesis test is done by path analysis method. The results of this study indicate that online perception is not a determinant of perceived value, while offline perception is proven to significantly affect perceived value of fashion products. In buying interest, perceived value is the only factor that can be considered as a determinant of buying interest in fashion products.


2021 ◽  
Vol 2 (2) ◽  
pp. 288-292
Author(s):  
Ogi Maulana Firli ◽  
Iwan Sukoco ◽  
Anang Muftiadi

The purpose of this study is to analyze the application of design thinking in designing appropriate solutions and innovations to the problems contained in the online shop thrifter.things, especially on the problem of where to buy and sell transactions (buying and selling platforms). This research method uses descriptive research methods and design thinking methods which are research with the aim of describing a situation or phenomenon that is currently happening by using scientific procedures to solve the problem. The results of this study state that at the Emphatise stage the thrifter.things transaction process is irregular, at the Define stage it is necessary to create only one platform that is used as a special place for transactions, at the Ideate Thifter.things stage you can use the website platform as the main place for buying and selling products, at the Prototype stage because the website is an innovative idea to improve the complexity of the buying and selling transaction process at the Thrifter.things online store which will be used as the only place to transact, and at the Test stage a trial of the use of the website is carried out as a potential land for doing online business.


2010 ◽  
pp. 1077-1089
Author(s):  
Mirjana Pejic-Bach ◽  
Miran Pejic-Bach

This chapter explores the possibilities for small and medium-sized enterprises (SMEs) to find their way to success in e-business. The basic assumption of this chapter is that the Internet allows SMEs to access the niche markets which have not previously been accessible to them. We are presenting a case study of one Croatian online store developed as a portal which targets the niche market and our focus is on the following issues: subcultures as niche markets, criteria for selecting suppliers, developing a new brand, designing an online store as a portal in order to attract visitors, and opportunities for growth. The authors hope that presenting this particular case will help small companies to take into account niche markets when designing their online stores, but also it will help researchers to further explore niche markets as a possible business strategy for SMEs while entering the e-commerce arena.


2020 ◽  
Vol 18 (2) ◽  
pp. 102-113
Author(s):  
Julia V. Dubrovskaya

The introduction of modern digital solutions in various sectors of the economy and public life objectively affects the indicators of territorial development. In this article, the issue of assessing the prospects and trends of changes in the spatial organization of the national economy in the conditions of digitalization is actualized. To analyze the digital space the author used the indicator "Proportion of population who used the Internet to order goods and (or) services in the total population", for the analysis of economic space we used adjusted GRP per capita. Spatial econometrics tools were used to empirically test the hypothesis of the relationship between digital and economic heterogeneity of regional development. As a result of calculations of global Moran indices using the boundary matrix of weights, a statistically significant, positive spatial autocorrelation among neighboring regions was revealed, i.e. it was proved that clustering processes take place. Visual interpretation of the results in the form of constructed spatial scattering diagrams and geographical maps clearly proved that the population of regions with high per capita GRP is an active user of online stores, and vice versa. Additionally, the analysis of interregional indices of digitalization for 2014-2018 proved that, first, tendencies will be strengthened by increasing the proportion of the population using the Internet for online shopping, on the one hand, and increasing supply companies of distance trade on the other; second, the processes of expansion of online sales will have a positive impact on business development, and to increase the GRP of the territory. Thus, in the course of this study, it was revealed that digitalization is a significant factor in the spatial and economic development of both individual regions and the entire country.


2019 ◽  
pp. 130
Author(s):  
Iola Astried Karisma ◽  
I Nyoman Darma Putra ◽  
Agung Suryawan Wiranatha

The strategic location of the island of Bali which is surrounded by sea has a great potential for people in Bali to establish a diving company. Some diving companies in Bali have made various strategies to compete offering diving tour packages. Marketing through the internet is the best way that most diving companies in Bali have recently taken. However, to be able to compete with other similar companies on the internet, the website must be easily accessible to internet users, i.e. by appearing on the first page of the Google search engine. SEO or search engine optimization is an internet marketing strategy that serves to increase website visibility by targeting certain keywords. The use of SEO can have a positive impact on increasing online sales, increasing website visibility and brand awareness on the internet. This study aims to analyze the extent to which SEO techniques have a positive impact on the marketing of diving tourism in Bali through the internet, using quantitative descriptive methods. The research was conducted in three selected companies, namely Bali Diving, Atlantis Dune, and Scuba Adventure. The results of the study showed that diving companies in Bali have obtained all the positive impacts of SEO. These impacts were increasing website visibility, brand awareness, and sales. Keywords: Diving in Bali, Internet Marketing, SEO, Bali Tourism.


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