scholarly journals Effect of Online Reviews and Crowd Cues on Restaurant Choice of Customer: Moderating Role of Gender and Perceived Crowding

2021 ◽  
Vol 12 ◽  
Author(s):  
Muhammad Asghar Ali ◽  
Ding Hooi Ting ◽  
Muhammad Ahmad-ur-Rahman ◽  
Shoukat Ali ◽  
Falik Shear ◽  
...  
Keyword(s):  
Sampling Technique ◽  
Online Reviews ◽  
Purchase Intentions ◽  
Restaurant Industry ◽  
Survey Method ◽  
Online Review ◽  
Endogenous Variables ◽  
Relationship Of ◽  
The Relationship

This study is aimed to identify the relative (direct) effect of online review ratings and perceived crowding on purchase intentions of a consumer. Our study also investigated the contingent effect of gender and perceived crowding between the relationship of exogenous and endogenous variables. This study was conducted in the Malaysian restaurant industry. We applied the purposive sampling technique to identify respondents, the mall intercept survey method was used for data collection. Smart PLS software was applied for data analysis (200 respondents). This study demonstrates through its results that online review ratings and perceived crowding have a positive effect on purchase intentions of a consumer. Moreover, if a consumer perceives crowding at a restaurant, this has a positive contingent effect on the relationship between review ratings and purchase intentions. This demonstrates that the consumer is more inclined to choose a restaurant with a high online review rating and has high perceived crowding at some unfamiliar place. Lastly, no evidence is found for the gender difference between review rating and purchase intentions; however, gender shows contingent effect and results confirmed that males preferred more crowded restaurants as compared to females. There are theoretical and practical implications for managers in the findings of this study.

scholarly journals Effect of compensation on employee performance towards motivation as mediation variable

2019 ◽  
Vol 6 (5) ◽  
pp. 134-143
Author(s):  
Intan Candradewi ◽  
I Gst. A. Manuati Dewi
Keyword(s):  
Employee Performance ◽  
Sampling Technique ◽  
Total Sample ◽  
Partial Least Square ◽  
Least Square ◽  
Sample Technique ◽  
Saturated Sample ◽  
Relationship Of ◽  
The Relationship

The purpose of this study was to analyze and explain the role of mediation motivation in the relationship of compensation to employee performance at Wisma Prashanti Hospital. The population in this study were employees of Wisma Prashanti Hospital with a total sample of 83 respondents. The sampling technique is carried out is a saturated sample technique, the entire population is used as a sample. The research instrument used a questionnaire and analysis method using Partial Least Square (PLS) with SmartPLS 3.2 software. The results showed (1) compensation has a positive and significant effect on employee performance (2) compensation has a positive and significant effect on motivation (3) motivation has a positive and significant effect on employee performance (4) motivation mediates partially and positively and significantly on the relationship between compensation and employee performance. The implications of the results of this study indicate that compensation is found to be a major factor in improving employee performance.

Shoppers' Intention to Provide Online Reviews

2019 ◽  
Vol 17 (3) ◽  
pp. 35-53 ◽  
Author(s):  
Sai Vijay Tata ◽  
Sanjeev Prashar ◽  
Chandan Parsad
Keyword(s):  
Online Reviews ◽  
Online Review ◽  
Managerial Implications ◽  
The Relationship ◽  
Source Of Information ◽  
Moderating Role

With an increase in e-commerce activity, online reviews have become a pertinent source of information for shoppers. Existing research is limited to examining select predictors of shoppers' intention to write reviews; however, there exists a gap in deciphering the role of review involvement in intention to write reviews. The present study pertains to the influence of the usefulness of site and product, and shoppers' satisfaction, and also on the intention to write reviews online. Besides this, the article also explores the moderating role of review involvement on the relationship between shopper satisfaction and their intention to post reviews. The study reveals a few interesting and counter-intuitive findings that add to literature and practice in understanding online review posting behaviour. Theoretical and managerial implications based on the findings are also presented.

Brand equity, online reviews, and message trust: the moderating role of persuasion knowledge

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fayez Ahmad ◽  
Francisco Guzmán
Keyword(s):  
Brand Equity ◽  
Experimental Studies ◽  
Online Reviews ◽  
Review Literature ◽  
Online Review ◽  
Persuasion Knowledge ◽  
Content Type ◽  
Mediating Role ◽  
The Relationship

Purpose This paper aims to investigate whether a message from a brand with stronger brand equity generates more trust than a message from a brand with lower brand equity, and thus is more likely to encourage consumers to write online reviews. This paper also explores what happens when consumers become aware that brands are trying to persuade them to write a review. Design/methodology/approach Through three experimental studies, where participants were randomly assigned to a brand that has either a stronger or weaker brand equity, participants’ intention to write reviews was measured. Trust in the message was measured to study its mediating role, and persuasion knowledge of the participants was manipulated to investigate its moderating effect. Findings The findings confirm that consumers are more likely to write online reviews when a message comes from a brand that has stronger brand equity, trust in the message mediates the relationship between brand equity and consumer intention to write an online review, and persuasion knowledge has a differential effect on consumer intention to write reviews. Originality/value The study adds to the brand equity and online review literature by providing evidence that a higher level of consumer trust on brands that have stronger brand equity leads to an increased intention to write a review for the brand. It also shows that consumers’ awareness of the motive of the brand is more beneficial for brands with strong brand equity, contributing to persuasion knowledge literature.

Brand Empowerment and Brand Consistent Behavior: Mediating Role of Brand Psychological Ownership and Employee Brand Understanding

2019 ◽  
Vol 34 (3) ◽  
pp. 477-496
Author(s):  
Mohsin Altaf ◽  
Sany Sanuri Mohd Mokhtar ◽  
Faisal Mustafa ◽  
Arfan Shahzad
Keyword(s):  
Positive Relationship ◽  
Banking Sector ◽  
Psychological Ownership ◽  
Survey Method ◽  
Mediating Role ◽  
Multistage Sampling ◽  
Relationship Of ◽  
The Relationship ◽  
Brand Understanding

This study aimed to investigate the connection of brand empowerment with employee brand understanding, brand psychological ownership, and brand consistent behavior. Secondly, mediating role of brand psychological ownership and employee brand understanding in the relationship of brand empowerment and brand consistent behavior was also examined. Survey method was used to collect data from 274 employees of banking sector through multistage sampling. Measures of Brand Consistent Behavior Scale (King, Grace, & Funk, 2012), Employee Brand Understanding Scale (Piehler et al., 2016), Brand Psychological Ownership Scale (Chang et al., 2012), and Brand Empowerment Scale (King, So, & Grace, 2013) were used. Results affirmed the positive relationship between brand empowerment with brand psychological ownership and employee brand understanding. Moreover, brand psychological ownership and employee brand understanding had positive relationship with brand consistent behavior of the employees. Findings further indicated that the relationship of brand empowerment and brand consistent behavior was mediated by brand psychological ownership and employee brand understanding. Implications of the study were also discussed.

scholarly journals Does organisational commitment enhance the relationship between job involvement and in-role performance?

2012 ◽  
Vol 13 (1) ◽  
Author(s):  
Talat Islam ◽  
Saif Ur Rehman Khan ◽  
Ungku N.U. Ahmad ◽  
Ishfaq Ahmed
Keyword(s):  
Sampling Technique ◽  
Job Involvement ◽  
Simple Random Sampling ◽  
Survey Method ◽  
Organisational Commitment ◽  
Role Performance ◽  
Continuance Commitment ◽  
Managerial Implications ◽  
The Relationship

Orientation: Job involvement is essential for the performance of employees. Prior researchers have found a weak relationship between job involvement and job performance, but dimensions of commitment have been considered as a mediator to enhance the relationship.Research purpose: This research is aimed at discovering the role of organisational commitment as a mediating variable between the relationship of job involvement and performance.Motivation for the study: The aim of organisations today is to outperform each other in every respect. In order to realise this, the role of employees is crucial. To elicit the best from employees requires much attention from organisations. This research is focused on this specific issue, namely, increasing employees’ performance.Research design, approach and method: The researchers have used structured questionnaires using the quantitative approach. A similar research methodology using the survey method was applied by the researchers to make the results comparable. The simple random sampling technique was used. Data was evaluated on the basis of 208 completed questionnaires.Main findings: Findings of the study indicate that there is a relationship between job involvement and in-role performance. Affective and normative commitment can act as mediator. However, continuance commitment is not a mediator in this relationship.Practical/managerial implications: It is important for organisations that want to gain a competitive edge over its rivals to enhance the level of involvement of its employees.Contribution/value-add: The results of this study will provide a new dimension for managers on how to gain a competitive advantage over rival firms with regard to performance by increasing the level of job involvement.

The role of emotion perception ability in motivation to lead

2014 ◽  
Vol 37 (4) ◽  
pp. 334-347 ◽  
Author(s):  
Sukumarakurup Krishnakumar ◽  
Kay Hopkins
Keyword(s):  
Undergraduate Students ◽  
Emotion Perception ◽  
Self Report ◽  
Survey Method ◽  
Leadership Roles ◽  
Motivation To Lead ◽  
Content Type ◽  
Relationship Of ◽  
The Relationship

Purpose – The purpose of this paper is to investigate the role of emotion perception ability through two different paradigms (self-report and ability-based) on an individual's motivation to lead, an individual's desire to assume leadership roles. Design/methodology/approach – The authors have used a survey method in this study. The authors collected data from 172 undergraduate students. Findings – The findings indicate that emotion perception ability was significantly related to MTL. The authors also found that emotion perception ability was more substantially related to the non-calculative dimension of MTL than others. Originality/value – To the authors' knowledge, this is the first study to show the relationship of emotion perception ability to motivation to lead. Organizations can use the finding to screen and train future leaders using an ability-based test of emotion perception similar to one the authors have presented.

scholarly journals The Role of Trust in Relationship of Leadership Style and Organizational Effectiveness: Mediation Mechanism

2020 ◽  
Author(s):  
S. Martono . ◽  
Vini Wiratno Putri ◽  
Nury Ariani Wulansari ◽  
Moh. Khoiruddin .
Keyword(s):  
Organizational Effectiveness ◽  
Leadership Style ◽  
Management Practice ◽  
Hypothesis Test ◽  
Sampling Technique ◽  
Path Coefficient ◽  
Non Profit ◽  
Relationship Of ◽  
The Relationship

This study is aimed at explaining the effect of leadership style to organizational effectiveness through trust as mediators. The number of samples of this study was 267 university employee respondents at Universitas Negeri Semarang. The sampling technique used was purposive sampling. The methods of collecting data used were observation, interview, and questionnaire. Hypothesis test used was path coefficient value which was done through t-test using Smart PLS 3.0. Leadership style directly gave positive effect to organizational effectiveness. Furthermore, mediation mechanism had been proven that trust gave important role in determining the relationship between leadership style and organizational effectiveness. This study was expected to contribute to management practice in the field of university in which university need pay attention to effective leadership to encourage employees’ trust. As a result, trust can encourage organizational effectiveness. This study also gave contribution to the development of leadership style literature and organizational effectiveness in the field of non-profit organization. This study attempted to answer the need of previous study by adding mediation variable. It was expected that mediation could explain the mechanism of the relationship between leadership style and organizational effectiveness completely. The scope of this study took university field that become novelty and generalization for the previous study.  

scholarly journals HUBUNGAN KELIMPAHAN EPIFAUNA DENGAN TINGKAT KERAPATAN LAMUN YANG BERBEDA DI PERAIRAN BANDENGAN JEPARA

2016 ◽  
Vol 5 (4) ◽  
pp. 249-257
Author(s):  
Sonia Wulan ◽  
Siti Rudiyanti ◽  
Bambang Sulardiono
Keyword(s):  
Organic Matter ◽  
Random Sampling ◽  
Sampling Technique ◽  
Close Correlation ◽  
Survey Method ◽  
Density Level ◽  
Organic Particles ◽  
Relationship Of ◽  
The Relationship ◽  
Seagrass Density

ABSTRAK Ekosistem padang lamun di Perairan Bandengan Jepara penting bagi biota akuatik khususnya epifauna. Kerapatan lamunakan mempengaruhi bahan organik yang digunakan oleh epifauna, selain itu kerapatan lamun juga dapat mengendapkan bahan organik yang akan mempengaruhi kelimpahan epifauna. Penelitian dilakukan pada bulan Maret 2016 di Perairan Bandengan yang bertujuan untuk mengetahui hubungan antara kelimpahan epifauna dengan kerapatan lamun yang berbeda di Perairan Bandengan Jepara serta hubungan antara kandungan bahan organik dengan tingkat kerapatan lamun di Perairan Bandengan Jepara. Metode penelitian yang digunakan yaitu pendekatan survei dengan metode sampling yaitu Purposive Random sampling. Hasil penelitian menunjukkan terdapat 1 jenis lamun yang ditemukan di Pantai Bandengan  yaitu Thalassia sp. dengan kerapatan pada stasiun jarang (A) 178 ind/m2, stasiun padat (B) 368 ind/m2. Kelimpahan epifauna di kerapatan jarang dan padat di Perairan bandengan 140 ind/3m2, dan 91 ind/3m2. Rerata kandungan bahan organik sedimen pada kerapatan jarang, dan padat berturut-turut adalah 12.86% dan 76.85%.Berdasarkan hasil uji regresi menunjukkan antara kelimpahan epifauna dengan tingkat kerapatan lamun menunjukkan hubungan tidak searah, setiap kenaikkan kerapatan lamun tidak diikuti oleh kenaikkan kelimpahan epifauna, serta tingkat kerapatan lamun dengan bahan organik terdapat korelasi yang kuat, semakin tinggi tingkat kerapatan lamun akan diikuti oleh bahan organik.  Kata Kunci; Perairan Bandengan; Kerapatan Lamun; Kelimpahan Epifauna; Bahan Organik.  ABSTRACT Seagrass ecosystem in Bandengan coastal Jepara is important for epifauna. Different seagrass density will affect levels of organic matter used epifauna, in addition the density of seagrass can also precipitate organic particles which affect the abundance of epifauna. This research was conducted on March 2016. The aimed of this research was to determine the relationship of epifauna’s abundance to density seagrass and the relationship of organic matter to the density of seagrass. This research used survey method and random sampling technique. Samples were taken from three different station there are (A) sparse density, and (B) dense density. Sample epifauna were taken once a week for three time. The results showed only 1 type of seagrass found in Bandengan coastal Jepara that is Thalassia sp. With density on sparse station (A) 178ind/m2, dense station 368 ind/m2. The abundance of epifauna on station sparse (A) 140 ind/3m2, dense station (B) 91 ind/3m2, The highest abundance Sconsia sp 52 ind/m2 dan 28 ind/m2 and Cerithium sp 34 ind/m2 dan 19 ind/m2Organic material content of sedimen on density was sparse and dense was 5.71%, 9.81%. Based on the result of the correlation show that between the abundance of epifauna with seagrass density level there is a relation undirectional, density of seagrass will not increase accordingly to the abundance of epifauna, as well as to the content of organic matter. There is a close correlation that higher of density of seagrass will be followed by organic matter. Key Word; Coastal of Bandengan; Seagrass Beds Density; Abundance of Epifauna; Organic matter

scholarly journals A nexus between Green HRM (GHRM), Supply Chain Performance (SCP) and Business Performance (BP): The mediating role of Supply Chain Organizational Learning (SCOL)

2021 ◽  
Vol 14 (2) ◽  
pp. 329
Author(s):  
Muafi ◽  
Rizqi Adhyka Kusumawati
Keyword(s):  
Supply Chain ◽  
Business Performance ◽  
Service Industry ◽  
Sampling Technique ◽  
Survey Method ◽  
Courier Service ◽  
The Impact ◽  
The Relationship ◽  
Special Region

Purpose: This study tests and analyzes the relationship pattern (nexus) of Green HRM, SCP, and BP. In addition, this study also tests the mediation role of SCP in analyzing the relationship between GHRM and BP and the mediation role of SCP in analyzing the relationship between SCOL and BP.Design/methodology: This study uses survey method. The survey is distributed to owners/managers of courier service SMEs in two provinces (Special Region of Yogyakarta and East Java) in Indonesia. The sampling technique is conducted purposively with 165 respondents. The data analysis technique uses AMOS 23. Findings: SCOL has a positive effect on SCP and BP and mediates the effect of SCP on BP. The most interesting about the findings is GHRM has no effect on SCP and BP and SCP does not mediate GHRM on BP.Research limitations/implications: Researcher use purposive sampling which has limitation of not being able to generalize the population in two provinces, namely Special Region of Yogyakarta and East Java. This is also not ideal approach to evaluate the impact of GHRM on SCP and BP and the impact of SCOL on SCP and BP. Courier service SMEs in this study have not implemented GHRM in ideal manner so they are unable to conclude the results in a comprehensive and transparent manner.Managerial Implication: Companies need to consider aspects related to the courier service industry, namely digitalization of information and green innovation so their contribution can be seen in improving whole business performance. In addition, it is necessary to divide SMEs that have practiced GHRM and those that are not so they can make strategies and policies related to GHRM, SCP, BP and SCOL. It is also necessary to examine other aspects in improving the business sustainability of courier services, namely the complexity and service strategy orientation. SMEs who have more SCOL strategy will better implement GHRM practices associated with SCP and BP. This is important since competition in the courier service industry is getting tougher especially when faced with foreign competitors who already have global service standards.Theory Implication: This study contributes the theory enrichment of SCOL aspect in mediating the relationship pattern between SCP and BP. This study also provides theoretical contributions namely GHRM has no effect on SCP and BP and SCP does not mediate GHRM on BP.Originality/value: Study which examines the role of SCOL, especially when it is related to GHRM, SCP and BP is still limited in Asia. SME owners in the courier service industry rarely have good data integration in the system. The implementation of SC is starting from upstream to downstream processes so that SMEs need a well-planned and integrated SCOL in each work unit which ultimately have an impact on SCP and BP. 

scholarly journals Hubungan Peran Suami dan Sikap Ibu Terhadap Pemakaian Kontrasepsi Implant Pada Akseptor KB Di Rumah Sakit Bhayangkara Makassar Tahun 2015

2019 ◽  
Vol 3 (2) ◽  
pp. 17-25
Author(s):  
Risma Putri Utama
Keyword(s):  
Family Planning ◽  
Contraceptive Use ◽  
Sampling Technique ◽  
Shared Responsibility ◽  
P Value ◽  
Chi Square ◽  
Contraceptive Devices ◽  
Relationship Of ◽  
The Relationship

Background: the use of a cotraception tool is a shared responsibility between husband and wife. The results of the study showed that 65% of women wanted the role of a larger husband in the selection of contraceptive devices. An implant contraceptive is one of the contraceptives in the form of implants made of a kind of silatic rubber which contains hormones attached to the upper arm. Support and attitude of a person regarding implants will cause action on the use of implants. Objective: To determine the relationship of the role of the husband and the attitude of the mother to the use of implant contraception in family planning acceptors at Bhayangkara Makassar Hospital in 2015. Methods: The type of research was descriptive analytic. The population in this study were all mothers who used implant contraception in the family planning room of Bhayangkara Hospital in Makassar as many as 184 people. Sampling with accidental sampling technique amounted to 65 samples. Data were analyzed using Chi-Square Statistical Test with p-Value 0.05). Results: There is a relationship between the role of husband and implant contraceptive use (P-Value = 0.036 0.05), there is a relationship between maternal attitudes and implant contraceptive use (P-Value = 0.002 0.05). Conclusion: the role of the husband and the mother's attitude are related to the use of implant contraception.Keywords: husband's role, mother's attitude, implant contraception

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